Ford Focus Complaints

22,326 consumer complaints on file.

#11329497June 18, 2020
ENGINE, POWER TRAIN
CAR BEGAN TO SHUDDER AND JERK WHEN IN MOTION. SUDDENLY AFTER TURNING THE CAR OFF FOR ONLY A COUPLE MINUTES IT WOULDN'T TURN BACK ON. CHANGED BATTERY IN HOPES THAT WOULD FIX THE ISSUE, CAR DID TURN ON BUT WOULD NOT REVERSE AND WOULD NOT GO OVER 10 MPH. OROVILLE FORD DEALERSHIP SAYS THE TRANSMISSION OVER HEATED, CLUTCH SLIPPING. QUOTING ME $3,900 AT THE VERY LEAST FOR REPAIRS IN A CAR WITH JUST 70,000 MILES AND THAT I'VE BARELY HAD TWO YEARS. IF FORD KNEW OF THE ISSUES WITH ITS RIDICULOUS TRANSMISSION SYSTEMS, WHY ARE THESE CARS STILL BEING SOLD TO LOWER INCOME PEOPLE WHO CAN'T AFFORD REPAIRS? I AM ONLY ABOUT 1,000 MILES OUT OF WARRANTY AND ON MY OWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329314June 17, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING ON HIGHWAY MY RPM WILL FLUCTUATE UP AND DOWN. RPM'S WILL RAISE HIGH WHILE MY SPEED DOESN'T INCREASE. MY STEERING WHEEL PULLS TO THE LEFT. CAR WANTS TO STALL PERIODICALLY. IT HAS A HARD IDOL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329315June 17, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN, STEERING
THE TRANSMISSION SHUTTERS AND SHAKES VERY FREQUENTLY. VEHICLE ALSO PERIODICALLY WILL ALMOST STALL WHILE DRIVING. OVERALL THE VEHICLE JUST FEELS INCREDIBLY UNSAFE AND UNRELIABLE WHILE OPERATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329361June 17, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO TURN IN EITHER DIRECTIONS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PLACED THE GEAR SHIFTER IN PARK, DEPRESSED THE ACCELERATOR SEVERAL TIMES TO START THE VEHICLE. THE CONTACT STATED THAT THE FAILURE TO START THE VEHICLE OCCURRED AFTER THE VEHICLE WAS REFUELED. THE VEHICLE WAS TAKEN AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE OXYGEN SENSOR, FUEL TANK, FUEL PUMP AND AN UNKNOWN VALVE NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE PREVIOUSLY RECEIVED THE RECALL REPAIR. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. *LN*DT*JB*DT*JB*DT*LM *DL*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329402June 17, 2020
FUEL/PROPULSION SYSTEM
MY CAR STALLS WHEN DRIVING WITHOUT WARNING AND SHUTS OFF AFTER I FILL THE TANK AND WHEN THE TANK IS LOW. I HAVE DIFFICULTY STARTING THE VEHICLE WHEN I FILL UP. IT'S A RECALL ON THIS PARTICULAR ISSUE ON THE MAKE AND MODEL OF MY CAR BUT FORD SAYING IS VIN SPECIFIC AND MY VIN IS NOT INCLUDED EVEN THOUGH I'M HAVING THAT PROBLEM. I PAID FOR THE FORD DEALERSHIP TO DIAGNOSE THE PROBLEM. WHAT'S BEING RECALLED IS THE EXACT PROBLEM I AM HAVING BUT THEY WON'T FIX IT BECAUSE MY VIN ISN'T INCLUDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329407June 17, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE GEAR SHIFTER INDEPENDENTLY SHIFTED INTO NEUTRAL AND FAILED TO SHIFT BACK INTO GEAR. THE VEHICLE WAS TOWED TO FAIRYLAND FORD (14585 MICHIGAN AVE, DEER BORN MI 48126), AND WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION FORK AND CLUTCH DISK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 99,434.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329431June 17, 2020
ENGINE
THERE WAS A RECALL ON THE FUEL SYSTEM FOR THIS CAR . THE RECALL WORK HAS BEEN DONE , AFTER MUCH PROBLEMS WITH FUEL CONSUMPTION AND STALLING ON THE ROAD . THIS PROBLEM HAS CAUSED A SIDE PROBLEM , THAT OF THE PLUGGING OF THE CATALYTIC CONVERTER . THE CATALYTIC CONVERTER NOW NEEDS REPLACED . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329473June 17, 2020
POWER TRAIN
TRANSMISSION HARD JERKING AND FIRST AND SECOND GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329096June 16, 2020
STRUCTURE:BODY
TRUNK OPENS WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329124June 16, 2020
SEATS
THERE ARE SUPPOSED TO BE 2 BOLTS ON THE BACK OF THE DRIVER'S SIDE SEAT. 1 CLOSE TO THE DOOR AND ONE NEXT TO THE CONSOLE. I LOOKED AND NOTICED THAT THERE WAS NO BOLT IN THE MACHINED HOLE CLOSEST TO THE REAR OF THE CENTER CONSOLE. I NOTICED THIS WHILE THE CAR WAS STATIONARY, WHILE I WAS VACUUMING THE FLOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329128June 16, 2020
STEERING
WHILE DRIVING STRAIGHT IN A RESIDENTIAL AREA, THE STEERING LOCKED UP AS IF THE POWER STEERING WENT OUT. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. FORTUNATELY, I WAS ABLE TO AVOID AN ACCIDENT. AFTER SAFELY STOPPING AND RESTARTING THE VEHICLE A NOTICE CAME UP INDICATING 'STEERING ASSIST FAULT - SERVICE REQUIRED'. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329132June 16, 2020
SEATS
ONE OF THE 2 REAR BOLTS THAT BOLT THE REAR OF THE DRIVER'S SEAT TO CAR FLOOR IS MISSING. I NOTICED THIS WHEN I WAS VACUUMING THE CAR OUT. THE SEAT IS ONLY BOLTED A 3 POINTS AND IS A MAJOR SECURITY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329134June 16, 2020
STEERING
DROVE THE CAR FOR ABOUT AN HOUR, THEN STOPPED AT A GAS STATION. WHEN THE CAR WAS STARTED AGAIN, THE POWER STEERING FAILURE WARNING LIGHT CAME ON, AND POWER STEERING ASSIST WAS NONOPERATIONAL. EVEN AFTER COOLING DOWN THE ENGINE, THE POWER STEERING STILL DID NOT WORK. TOOK TO A FORD SERVICE CENTER, AND WAS TOLD THAT THE RACK AND PINION SYSTEM HAD FAILED, AND IT WOULD COST ABOUT $2,000 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329269June 16, 2020
AIR BAGS
I WAS WAITING FOR THE LIGHT TO TURN GREEN AND THEN BOOM I GET REAR ENDED BY A TRUCK GOING AT LEAST 60 MPH AND DID NOT HIT THE BRAKES AT ALL AND MY AIRBAGS DIDN'T DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11328826June 15, 2020
POWER TRAIN
MY TRANSMISSION HAS BEEN ACTING WEIRD SINCE GETTING THE CAR. BUT AROUND 60,000 MILE MARK, THE TRANSMISSION HAS COMPLETELY FAILED. I ALMOST GOT INTO A CAR ACCIDENT BECAUSE THE TRANSMISSION STOPPED WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328839June 15, 2020
ELECTRICAL SYSTEM, ENGINE
KEEPS OVER HEATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329014June 15, 2020
POWER TRAIN
TL* THE CONTACT'S SON OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED ACCELERATE OR SHIFT OUT OF FIRST GEAR WITHOUT WARNING. ADDITIONALLY, THE VEHICLE FAILED TO SHIFT INTO REVERSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V479000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329035June 15, 2020
STEERING
THE ELECTRIC POWER ASSIST STEERING STOPPED WORKING SUDDENLY WHILE DRIVING. MY VEHICLE ONLY HAS 49K MILES. IT DID THIS MANY TIMES IN THE PAST. THE ADVICE I GOT FROM THE DEALER WAS TO TURN THE VEHICLE OFF AND RESTART. THAT WORKED IN THE PAST, BUT THIS TIME THERE IS A WARNING MESSAGE ON THE DASH. I CALLED THE DEALER AND FOLLOWED UP WITH THEIR OFFER TO LOAD NEW SOFTWARE. THEY TOLD ME TO BRING IT IN. I DID. I ALSO RESEARCHED THE TOPIC AND SEE THAT FORD RECALLED OTHER MAKES FOR THIS PROBLEM. THE DEALER SAID THE WHOLE STEERING RACK AND PINION HAS TO BE REPLACED, BUT IT IS JUST THE ELECTRIC MOTOR THAT IS BAD, JUST LIKE THE RECALL. THIS IS TOTALLY UNSAFE TO DRIVE. I HAVE COMPLAINED TO THE DEALER MANY TIMES, BUT THEY NEVER HELPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329070June 15, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I HAVE A 2015 FORD FOCUS THAT I GOT FINANCE THROUGH MARIN COUNTY FORD, APRIL 2017. I HAVE TAKEN MAY CAR TO MARIN COUNTY FORD AND RECENTLY HILLTOP FORD REGARDING THE CHECK ENGINE LIGHT ON AND TRANSMISSION PROBLEMS. WHEN I DRIVE THE CAR CITY/HIGHWAY IT SHUDDERS, HAS SLOW SPEED, SHIFTING GEARS, RUNNING HOT AND WILL NOT GO INTO REVERSE. I TOOK MY CAR BACK TO HILLTOP FORD AND THEY DIDN'T FIX THE TRANSMISSION. THEY BROKE THE COOLANT TUBE AND CHARGE ME TO FIX IT. THE ISSUES HAVE NOT BEING RESOLVED AS OF MAY 21, 2020 MY CAR IS UNDRIVABLE AND I HAVE TO REGISTER IT NEXT MONTH BY JULY 7, 2020 AS NON OPERABLE. HILLTOP FORD REFUSE TO HONOR THE RECALL ON THE TRANSMISSION ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328752June 14, 2020
UNKNOWN OR OTHER
CHECK ENGINE LIGHT IS ON AND IT WAS SAID THAT THE CATAYLIC CONVERTER NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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