Ford Focus Complaints

22,326 consumer complaints on file.

#11342142July 29, 2020
ENGINE
ENGINE TROUBLE AT 62,000 MILES - METAL SHAVINGS IN THE OIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342159July 29, 2020
POWER TRAIN
THE CLUTCH IN THE TRANSMISSION HAS FAILED TWICE. IT CAUSES MY CAR TO JERK AND SHUDDER UPON ACCELERATION. I'VE ALMOST CAUSED ACCIDENTS BECAUSE OF THE JERKING.FORD DOESN'T HAVE A PERMANENT FIX FOR THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341990July 29, 2020
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
RECALL PERFORMED ON PURGE VALVE....STILL CANT BREATH INSIDE THE CABIN FROM THE FUMES...WAS TOLD IT THE CAT CONVERTER..... 1550 BEFORE TAX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342005July 29, 2020
STEERING
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THERE WAS AN ABNORMAL SOUND COMING FROM THE STEERING WHEEL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT UNKNOWN COMPONENT ON THE STEERING GEAR NEEDED TO BE PLACED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342016July 29, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE TRANSMISSION OVERHEATED. THE VEHICLE WAS TAKEN TO FRITTS FORD (8000 AUTO DR, RIVERSIDE, CA 92504) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342025July 29, 2020
STEERING
POWER STEERING FAILED ON 2015 FORD FOCUS. SAFETY ISSUE LOOSING STEERING CAPABILITIES DRIVING FROM ROAD INTO DRIVEWAY. STEERING ASSIST FAULTY MESSAGE APPEARED ON DASH. CALLED FORD MOTOR COMPANY AND SAID NO RECALL ON DEFECTIVE STEERING. TOOK TO FORD. DEALER AND QUOTED ME $2573 TO REPAIR. LUCKILY MY TEENAGE DAUGHTER WAS NOT TRAVELING ON HIGHWAY WHEN THIS OCCURRED. FORD NEEDS TO TAKE ACCOUNTABILITY ON THIS DEFECTIVE STEERING ISSUE BEFORE SOMEONE GETS INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342034July 29, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
WHILE DRIVING HOME (FIVE HOUR ROAD TRIP) NOISES STARTED COMING FROM THE STEERING WHEEL. FELT LIKE IT WAS IS BINDING AND GRINDING. THIS ONLY HAPPENED WHEN THE VEHICLE WAS IN MOTION. HAPPEN ON THE HIGHWAY ON MY WAY HOME, LATER ON CITY STREETS, WHEN TURNING. I IMMEDIATELY TOOK MY CAR TO SAVANNAH TIRE TO SEE WHAT WAS WRONG. THE DX WAS RACK AND PINION. THEY COULD NOT REPAIR MY CAR. I WAS TOLD THAT MY CAR WAS UNSAFE TO DRIVE. THE PROBLEM STARTED AROUND THE FIRST OF JULY. MY STEERING NOT WORKING PROPERLY ON A FIVE YEAR CAR IS A PROBLEM, THIS MADE MY CAR UNSAFE FOR ME TO DRIVE. AT ANY TIME MY STEERING GEAR COULD HAVE WENT OUT CAUSING ME TO HAVE AN ACCIDENT HURTING MYSELF OR OTHERS. I COULD HAVE DIED. FORD HAS HAD STEERING ISSUES IN THE PAST ON MY CAR. THE CAR HAS HAD THREE RECALLS. ONE FORD RECALLED ON THERE OWN (STEERING ISSUES). I HAD TO GET THIS PROBLEM FIXED ON MY OWN PAYING THE AMOUNT OF $2,457.70 PLEASE FOR THE SAFETY OF OTHERS RECALL THIS, SO THAT FORD CAN TAKE RESPONSIBLY FOR THE SAFETY OF PEOPLE WHO HAVE BOUGHT THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341909July 28, 2020
ENGINE
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AFTER REFUELING, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE EVAP PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341605July 27, 2020
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE. THE MECHANIC PERFORMED A DIAGNOSTIC TEST AND INFORMED THE CONTACT THAT POWER STEERING MODULE NEEDED TO BE REPLACED. THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. GENGRAS FORD (225 NEW BRITAIN AVE, PLAINVILLE, CT 06062, (860)793-8885) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,091.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341666July 27, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING AT A LOW RATE OF SPEED, THE VEHICLE JERKED AND HESITATED WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MOSSY FORD (4570 MISSION BAY DR #4919, SAN DIEGO, CA 92109) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V735000 (TRANSMISSION FAILURE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000 AND IS OUT OF WARRANTY.*DT CONSUMER HAS STATED VEHICLE HAS BEEN TAKEN IN FOR SERVICE SEVERAL TIMES.*JB*DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341546July 26, 2020
STEERING
POWER STEERING LOCKED UP WHILE DRIVING. WAS GOING ABOUT 45MPH WHEN IT INITIALLY HAPPENED. LUCKILY WAS ONLY A SHORT DISTANCE FROM HOME WHEN THIS OCCURRED. NO DAMAGE TO CAR OR INJURY RESULTED FROM THIS INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341413July 25, 2020
ENGINE, POWER TRAIN
2016 FOCUS RS. I HAVE ONLY HAD THE CAR FOR A YEAR. RANDOMLY THE CAR STARTS BLOWING OUT A VERY LIGHT WHITE SMOKE WHILE IDLING (FROM WHAT I HAVE OBSERVED.) AFTER MULTIPLE ATTEMPTS AT CONTACTING MY LOCAL DEALERSHIP THEY SEEM TO BELIEVE IT IS THE HEAD GASKET WITH A DEFECT. THIS SMOKE IS ONLY NOTICEABLE WHEN IDLING. ALSO I WAS ONLY ABLE TO GET A SIGNIFICANT AMOUNT OF SMOKE TO DEVELOP WHEN PUTTING THE AIR CONDITIONING ON FULL BLAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341447July 25, 2020
ELECTRICAL SYSTEM, STEERING
I HAD JUST PUT THE CAR INTO REVERSE AND THE STEERING ASSIST CAME UP AS A MALFUNCTION AND THE CAR WOULD NOT MOVE AND THE STEERING WHEEL WOULD NOT MOVE. THROUGH AN INTERNET SEARCH I HAVE FOUND THIS A MAJOR SAFETY ISSUE WITH VERY HIGH REPAIR COSTS THAT NEEDS TO BE ADDRESSED BY THE FORD MOTOR COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341324July 24, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
MY CAR IS CONSTANTLY HAVING ELECTRICAL ISSUES THE RADIO WILL CUT OFF IN THE MIDDLE OF PLAYING IT WON'T TURN BACK ON MY CAR LITERALLY HASS TO BE TURNED OFF FOR A CERTAIN AMOUNT OF TIME BEFORE THE RADIO WILL COME BACK ON AT ALL AND THEN IT DISCONNECTS AND MAKES A LOUD POPPING SOUND LIKE SOMETHINGS GOING TO CATCH ON FIRE IN THE CAR WON'T EVEN BE ON NOR WILL THE KEY BE IN THE IGNITION I FEEL THAT IT IS VERY UNSAFE DUE TO THE FACT THAT THAT KIND OF ANNOYS IS A BIG DISTRACTION AND COULD CAUSE AN ACCIDENT. ALSO WHILE DRIVING MY CAR HAS HESITATED A NUMBER OF TIMES WHILE AT A STOPLIGHT OR IN THE RAIN OR WHILE I'M TRYING TO MAKE A TURN OR WHEN I'M TAKING OFF IT DOESN'T MATTER IT'S LIKE IT DOESN'T GET ENOUGH GAS OR IT HAS PROBLEMS SWITCHING WITH THE RPMS AND THIS IS A CONSTANT PROBLEM THIS IS NOT JUST ONE OR TWO TIMES THIS IS SINCE I HAVE OWNED THIS VEHICLE AND IT'S A LITTLE BIT RIDICULOUS CONSIDERING THIS CAR HAS A FIVE STAR RATING DEFINITELY NOT A FIVE STAR RATING CAR CONSIDERING HOW MANY TIMES I'VE BEEN STUCK OUT IN THE MIDDLE OF TRAFFIC AND ALMOST GOTTEN INTO CAR ACCIDENTS BECAUSE OF THIS CARI WOULD REALLY LIKE FOR THIS TO BE INVESTIGATED QUICKLY THIS IS A LIABILITY TO ANYONE WHO OWNS THIS YEAR MAKE AND MODEL OF CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341044July 23, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING WHILE DRIVING. ADDITIONALLY, THE VEHICLE HESITATED WHILE DRIVING WITHOUT WARNING. THE CONTACT STATED THAT THE ENGINE SPUTTERED AND THE RPM REVVED UP WHILE SWITCHING GEARS. THE VEHICLE WAS TAKEN TO AUTONATION FORD MIAMI (16800 NW 57TH AVE, MIAMI, FL 33015, 305-707-0141) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341120July 23, 2020
UNKNOWN OR OTHER
I PURCHASED THIS VEHICLE IN 2016. A WEEK LATER I TOOK IT BACK TO THE DEALERSHIP, THEY DROVE IT SAID NOTHING WAS WRONG. 8 MONTHS LATER I TOOK IT BACK OVER THE TRANSMISSION, THEY DROVE IT, SAID NOTHING WAS WRONG, ABOUT 7 MONTHS AGO I TOOK IT IN OVER THE RECALL ON THE DOOR LOCKS, REQUESTED THE TRANSMISSION BE CHECKED AS WELL. NOTHING WAS DONE ON THE TRANSMISSION. I JUST LEARNED FROM THE FORD MOTOR COMPANY ABOUT THE EXTENDED WARRANTY ON THE TRANSMISSION MODULE AND CLUTCH ASSEMBLY. THE DEALERSHIP DID NOT TELL ME ABOUT THIS. I NOW SIT WITH THIS VEHICLE WITH NO WAY TO GET IT TO THE DEALERSHIP, AND NO OFFER OF HELP FROM THEM. THEY WANT ME TO HAVE IT TOWED AND PAY $ 110 DOLLARS TO PUT ON A MACHINE. I AM ON A FIXED INCOME AND CAN NOT AFFORD TO DO THIS. THIS ISSUE SHOULD HAVE BEEN ADDRESSED ONE OF THE THREE TIMES I TOOK IT IN. THE TRANSMISSION HAS JUMPED,JERKS, LUNGES, REDUCES SPEED PULL OUT SINCE I BOUGHT IT. NOW IT GOES TO NEUTRAL WHILE DRIVING AND YOU HAVE TO PULL OFF AND PUT IT IN PARK, WAIT AND PUT BACK IN DRIVE AND HOPE IT CATCHES. IT'S TO DANGEROUS TO DRIVE NOW SO IT'S PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341135July 23, 2020
POWER TRAIN
MY CAR JERKS AND SHIFTS HARD IN GEARS IN REVERSE IT PULSATES TOOK TO THE DEALER AND THEY SAID IT WAS THE CLUTCH ALTHOUGH THE DEALERSHIPS STATES THAT IT IS A RECALL BUT MY CAR DONT FALL UNDER IT CAUSE I HAVE 123K MILES. I JUST GOT THE CAR LOOKED UP THE RECALL AND ON SOME FORD WEBSITE IT SAY EXTENDED WARRANTY UNTIL 150K
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340815July 22, 2020
ELECTRICAL SYSTEM
WIRES IN THE TRUNK COMPLETELY BROKEN. SYMPTOMS: TRUNK WON'T UNLATCH, RENDERS THE TRUNK USELESS. MY LICENSE PLATE LIGHT FLICKERS. ALSO, I HAVE TO MANUALLY TURN OFF MY PARKING LIGHTS. THEY SHOULD TURN OFF ONCE LOCKING MY DOORS WITH MY KEY FOB, BUT THEY REMAIN ON, SO I TURN THEM OFF MANUALLY OTHERWISE THEY'LL STAY ON THIS DRAINING MY BATTERY. EACH TIME I TURN ON THE CAR, AS SOON AS I SHIFT INTO DRIVE/REVERSE, THE CAR BEGINS TO BEEP AT ME AND THE DASH LIGHTS UP SAYING 'LUGGAGE COMPARTMENT LID OPEN' WHICH IS VERY DISTRACTING. THIS HAPPENS EVERY TIME I TURN THE ENGINE ON AFTER SHIFTING INTO GEAR. AFTER RESEARCHING MY PROBLEM, I'VE FOUND THAT MANY OTHER DRIVERS WITH SIMILAR YEARS OF FORD FOCUS HAVE HAD THE SAME ISSUE. AFTER I FIXED THE WIRES MYSELF, ALL OF THESE SYMPTOMS WENT AWAY. I'M SURPRISED HOW MANY ISSUES THOSE BROKEN WIRES HAVE CAUSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340837July 22, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
RIVING THE CAR SUDENLY THE CAR HEASITES TO GO ON SPEED LIKE THE TRANS MISSION IS NOT RESPONDING ALSO WHEN YOU PARK THE CAR AND CAME BACK TO START THE CAR DON'T START A FEW HOURS LATER YOU CAME BACK AND THE CAR STARTS, WE WENT TO THE DEALER AND THEY DID A DIAGNOSIS ON THE CAR AND TOLD US THAT THE CAR HAS A MODULE TRANSMISSION AND CLUTCH PROBLEM , WE FIND OUT DAYS BEFORE THAT THE CAR HAS A RECALL IN THAT PARTICULAR AREA BUT THE DEALER TOLD US THE CAR WAS IN ACCIDENT AND HAS A REBUILT TITLE AND THAT VOIDS THE WARRANTY ON THE REPAIRS AND WE HAVE TO PAY FROM OUR POCKET I TOLD THE TECHNICIAN THAT WE BOUGHT THE CAR AND WE DIDND'T KNOW THAT THE CAR HAS A REBUILT TITLE UNTIL THIS DAY HE TOLD US THAT WE HAVE TO PAY FROM OUR POCKET $2,200 FOR THE REPAIRS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340951July 22, 2020
POWER TRAIN
WHEN ACCELERATING FROM A STOP THE CAR WILL OCCASIONALLY SHUDDER. MY GEAR ALSO SHIFTS HARD AND SLIPS SOMETIMES ON THE DOWNSHIFT TO 1ST. THE SLIP ON THE DOWNSHIFT LURCHED MY CAR FORWARD IN THE RAIN AND ALMOST SLID ME INTO AN INTERSECTION THAT WAS BUSY. WHEN I BROUGHT THE CAR TO FORD THEY TOLD ME THEY COULDN'T DUPLICATE MY ISSUE AND THAT THEY COULDN'T DO ANYTHING WHICH MEANS I AM NOW STUCK TERRIFIED TO DRIVE MY CAR IN THE RAIN. WHICH IS RIDICULOUS CONSIDERING IT ONLY HAS 49K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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