Ford Focus Complaints

22,326 consumer complaints on file.

#11340535July 21, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY DRIVER SIDE HEADLIGHT KEPT GIVING OUT AND TO FIND OUT THE WIRE OF THE SOCKET TO THE LOW BEAM LIGHT IS MELTING CAUSING MY HEADLIGHT NOT TO WORK. I REPLACED IT NOW IT'S STILL MELTING AGAIN I'M AFRAID THAT'S THERE SOMETHING WRONG WITH THE WIRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340549July 21, 2020
UNKNOWN OR OTHER
MY ENGINE STALLS WHILE DRIVING WITHOUT WARNING AND SOMETIMES HAS THE INABILITY TO RESTART INACCURATE OR ERRATIC FUEL GAUGE INDICATION INACCURATE DISTANCE TO EMPTY ENGINE STALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340635July 21, 2020
ELECTRICAL SYSTEM
THE HORN STOPPED WORKING MOST OF THE TIME. IT VERY RARELY WORKS. OUR LOCAL FORD DEALERSHIP SAYS ITS OUT OF WARRANTY AND IT WILL BE $224 TO REPLACE IT. GIVEN THE LARGE AMOUNT OF PROBLEMS THIS VEHICLE HAS HAD, I SUSPECT ITS A WIDESPREAD PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340726July 21, 2020
SEATS, VISIBILITY/WIPER
[XXX] IS MY NAME. THIS ABOUT MY 2012 FORD FOCUS WHICH I BOUGHT IN 2014 WITH 27000 MILES. IN JULY 2020 IT HAS ABOUT 65000 MILES. IT HAS BEEN USED FOR LOCAL DRIVING, NOT FOR COMMUTING. AFTER I DROVE IT SEVERAL THOUSANDS OF MILES I DISCOVERED THAT THERE WAS A LEAK IN THE ROOF ABOVE THE DRIVER'S SHOULDER AND HEAD AS WELL AS OVER THE DRIVER'S FRONT SIDE WINDOW. THE LEAK WOULD OCCUR ONLY AFTER HEAVY SUSTAINED RAIN DOWN POURS. I THOUGHT THAT THE SUNROOF HAD SOMEHOW OWNED BUT I COULD NO SEE ANY OPENING AT ANY TIME. AFTER SEVERAL LEAKS OCCURRED DURING HEAVY RAINS I TOOK THE CAR TO THE DEALER. THEY GAVE ME AN APPOINTMENT ON A MONDAY IN THE MIDDLE OF THE MONTH WHEN THE WATER MAN COMES! I TOLD THEM THE PROBLEM AND ASKED WHAT I SHOULD DO. THE SERVICE BOSS TOLD ME TO PARK IT IN A GARAGE THE BILL WAS 264 DOLLARS. I WAS NOT HAPPY. THEY HAD TO CLEAN A PASSAGEWAY FROM THE CAR ROOF AND WINDOWS THAT PASSES THROUGH THE DOOR AND FRONT BODY TO THE PAVEMENT. IT TAKES A WHILE TO GET CLOGGED AGAIN AND IT IS TIME FOR THE WATERMAN. IT NOT NECESSARY TO HAVE A SUNROOF FOR THIS LEAK TO OCCUR. IK THINK THAT THIS SITUATION IN THE 2012 FORD FOCUS IS COMMON AND SHOULD BE CONSIDERED AS A RECALL ISSUE. IS THERE ANY WAY THAT NHTSA WOULD PURSUE SUCH AN ACTION. THE LEAKING OCCURS WHEN IT IS RAINING VERY HEAVILY. IT HAS OCCURRED WHILE THE CAR IS PARKED WHEN I HAVE DRIVEN WHILE IT RAINED. THE WATER WOULD DRIP ON MY LEFT SIDE AND LEG, OCCASIONALLY ON MY HEAD.SINCE 08/15/2016 AND ONGOING IN HEAVY RAIN WHILE THE CAR IS PARKED AND WHILE I AM DRIVING IF IT RAINS HEAVILY. THERE WAS EVIDENCE IN THE CAR INSIDES THAT THE LEAKAGES HAD OCCURRED BEFORE I BOUGHT THE CAR FROM THE FORD DEALER IN NANUET, NY. [XXX] , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340779July 21, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
MY PURGE VALVE STUCK ON OPEN EACH FULL OF GAS THE CAR IDLE AND DIE FOR COUPLE TIME POWER TRAIN GRANDING AT LOW MPG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340780July 21, 2020
UNKNOWN OR OTHER
THE DOOR LATCH WILL NOT COME OUT OF THE UNLOCKED POSITION AND WILL LEAVE THE DRIVER SIDE DOOR OPEN WITH NO WAY OF CLOSING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340795July 21, 2020
POWER TRAIN
THE CAR SHUTTERS WHEN ACCELERATING FROM A COMPLETE STOP. HAVE TAKEN IT TO THE DEALERSHIP AND FIXED IT AT LEAST 3 TIMES AND THEY SAY THERES NOTHING FOR ME TO DO BUT TO KEEP REPAIRING IT AND ONCE I DONT HAVE A WARRANTY THE MONEY WILL GO OUT OF MY POCKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340151July 20, 2020
POWER TRAIN, ELECTRICAL SYSTEM:SOFTWARE, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2012 FORD FOCUS. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE RECALL REPAIRS. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340516July 20, 2020
UNKNOWN OR OTHER
I WAS DRIVING IN MY CITY AND WAS STOPPED AT A LIGHT NOT TOO FAR FROM MY HOUSE. THE LIGHT TURNED GREEN TO TURN, AND AS I WAS MID TURN, MY CAR SORT OF STALLED. IT KEPT LURCHING AND WHEN I PRESSED THE GAS IT WAS LIKE IT WAS IN NEUTRAL AND REVVED UP. THE CHECK ENGINE LIGHT CAME ON RIGHT WHEN IT REVVED UP. BY THE TIME THE LIGHT TURNED RED, I WAS STILL MOVING, BUT VERY SLOWLY AND FELT LIKE IT WAS KIND OF COASTING IN AN ABRUPT WAY. LUCKILY I WAS PRETTY CLOSE TO MY PLACE AND COULD GO SLOWLY. WHEN I WENT TO PARK, I TRIED BACKING UP AND IT WOULDN'T MOVE, IT JUST ROLLED FORWARD. I HAD TO REPARK, BECAUSE I COULDN'T GET MY CAR TO BACK UP. I CAME IN AND TOLD MY HUSBAND, AND HE THINKS IT COULD BE THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340072July 18, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS INSTRUCTED TO GO TO SERVICE CENTER WHEN MY FOCUS STARTS JERKING, STALLING, SHAKING, AND STALLING OUT. I HAVE BEEN AT TO MANY INTERSECTIONS WHEN MY CAR ALMOST STALLED OUT WHICH MADE ME FEAR OF MY SAFETY AND A FEW NEAR COLLISIONS. VEHICLE HAS BEEN STATIONARY AT LIGHTS AS WELL AS IN MOTION ON CITY HIGHWAYS AND ON T
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340189July 18, 2020
UNKNOWN OR OTHER
SEE COMPLAINT 11338120 I WANTED TO ADD PICTURES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339946July 17, 2020
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE
WHEN YOU REFUEL THE CAR IT WILL HESITATE TO RESTART, IT TAKES AT LEAST THREE TIMES TO GET THE CAR TO START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339952July 17, 2020
POWER TRAIN
WHEN STARTING FROM A STOPPED POSITION ON A STREET AND THE CAR BEGINS IN MOTION, IT HAS A SLUGGISH AND JERKY START. I TOOK THE CAR TO AN AUTO MECHANIC AND HE SAID IT NEEDED A NEW DUAL CLUTCH IN THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339925July 17, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO OVERTAKE ANOTHER VEHICLE, THE VEHICLE SLIPPED OUT OF GEAR. THE VEHICLE THEN DECELERATED INDEPENDENTLY. THE CONTACT ALMOST GOT REAR ENDED. THE VEHICLE WAS TAKEN TO CRATER LAKE FORD LINCOLN (2611 BIDDLE RD, MEDFORD, OR 97504, 541-887-6176) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339779July 16, 2020
ELECTRICAL SYSTEM
AFTER DRIVING THE VEHICLE AND PARKING, AFTER PUTTING IT IN NEUTRAL WITH THE E BREAK ON AND PRESSING THE ENGINE START STOP BUTTON TO TURN IT OFF, THE ENGINE SHUTS OFF BUT THE DISPLAY ON THE RADIO AFTER SITTING IN IT FOR A WHILE SAYS "TURN OFF IGNITION SAVING POWER" OR IF I GO TO GET IN THE CAR THE NEXT DAY IT SOUNDS LIKE IT'S DEAD THEN STARTS WITH EVERYTHING RESET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339808July 16, 2020
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE VEHICLE WAS TURNED OFF; RESTARTED AND DRIVEN TO HIS DESTINATION. THE FAILURE RECURRED TWICE AT START-UP. THE VEHICLE WAS TAKEN TO MURPHY FORD LOCATED AT 3310 TOWNSHIP LINE RD, CHESTER, PA 19013, (610) 494-8800, HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,277.*DT*LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339849July 16, 2020
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
ODOMETER IS OFF BY 50,000 MILES AND HAS BEEN ALTERED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339488July 15, 2020
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE WINDSHIELD WIPERS ACTIVATED INDEPENDENT OF DRIVER INPUT. ADDITIONALLY, ON SEVERAL OCCASIONS DURING INCLEMENT WEATHER, THE WINDSHIELD WIPERS FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO WOODY ANDERSON FORD LOCATED AT 2500 JORDAN LN NW, HUNTSVILLE, AL 35810, WHERE THE WINDSHIELD WIPERS WERE REPLACED UNDER WARRANTY. THE FAILURE RECURRED SEVEN MONTHS LATER HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339503July 15, 2020
ENGINE
I WAS DRIVING TO WORK ON THE HIGHWAY AT 70 MPH AND THE TACHOMETER GAUGE STARTED BOUNCING AND THE THE ENGINE SHUT OFF. RIGHT BEFORE THE ENGINE SHUTOFF IT ACTED LIKE THE FUEL WAS VAPOR LOCKED AND THE ENGINE WAS NOT RECEIVING AN ADEQUATE AMOUNT OF FUEL. THE FUEL GAUGE SHOWED 1/2 TANK OF GASOLINE. MY CAR WAS FIXED LAST FALL BECAUSE OF A FUEL TANK RECALL. THE DEALERSHIP INSTALLED A CANISTER PURGE VALVE AND FLASHED THE TCM. BEFORE THE DEALERSHIP INSTALLED THE CANISTER PURGE VALVE AND FLASHED THE TCM I EXPERIENCED THE SAME PRIOR TO THE DEALERSHIP FIXING THE DECAL. NOW WHENEVER MY VEHICLE GETS AT OR BELOW A HALF OF A TANK ON MY FUEL GAUGE IT ACTS LIKE IT'S STARVING FOR FUEL AND IS GOING TO DIE OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339543July 15, 2020
POWER TRAIN
I HAVE HAD TRANSMISSION ISSUES SINCE PURCHASING THIS VEHICLE. THE TRANSMISSION SHUDDERS WHEN I ACCELERATE. IT ALSO SHUDDERS WHEN ACCELERATING AND TURNING SIMULTANEOUSLY. THIS SEEMS TO BE THE EXACT SAME ISSUE THAT AFFECTED FORD FOCUSES BUILT IN 2012-2016 VEHICLES. IT OCCURS MOSTLY WHILE ACCELERATING FROM A STOP. IT HAS OCCURED THROUGHOUT THE LIFE OF THE VEHICLE (CURENTLY ~20K MILES DRIVEN). THIS ISSUE IS STILL ONGOING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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