Ford Focus Complaints

22,326 consumer complaints on file.

#11348925August 12, 2020
POWER TRAIN
WHEN YOU PUT THE CAR INTO DRIVE AND START TO DRIVE TO CAR STARTS TO SHUTTER, EVERY TIME! UNTIL YOU ARE ABLE TO REACH AROUND 50 MILES PER HOUR, THEN IT WILL STOP. IT FEELS AS IF THE TRANSMISSION IS COMING OUT. THIS CAR HAS DONE THIS SINCE WE PURCHASED IT IN 2018. WE HAVE HAD THE CAR SERVICED AT A FORD DEALERSHIP 3 X'S A EVERY TIME IT HAPPENS AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348932August 12, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
ENGINE STOPPED WHILE IN MOTION ON FREEWAY. ENTIRE ELECTRICAL SYSTEM AND ACCELERATION WOULD NOT POWER BACK ON. STEERING AND BRAKES WERE STILL OPERATIONAL. AFTER PULLING OVER, THE CAR WILL NOT TURN ON, AND DOORS WILL NOT REMAIN LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348536August 11, 2020
POWER TRAIN
THE VEHICLE'S TRANSMISSION DISENGAGES WHILE MAKING A LEFT TURN FROM A STOP. WHEN STARTING THE TURN, IT MOVES FORWARD THEN THE TRANSMISSION DISENGAGES AND THE CAR ROLLS FORWARD WITH THE ENGINE STILL RUNNING. WE HAVE TO PUT IT IN PARK, PUT THE WHEELS STRAIGHT, SHUT THE ENGINE OFF AND RESTART IT....IN THE MIDDLE OF THE ONCOMING TRAFFIC!!. IT HAS DONE THIS 4 TIMES SINCE WE GOT THE CAR. WHEN WE BROUGHT THE CAR IN (TWICE) FOR ANOTHER RELATED TRANSMISSION PROBLEM (DRY CLUTCH) WE INFORMED THE SERVICE ADVISORS AND THIER TECHS COULD NOT REPLICATE THE ISSUE OR OFFER ANY IDEA AS TO WHY THIS HAPPENS. THE CAR ALSO HAS A JERKING MOTION WHEN ACCELERATING. THE CAR HAS BEEN IN TWICE FOR THE THIS SAME REPAIR, CLUTCH REPLACEMENT ON AN AUTOMATIC, WITHIN 1 YEAR. FORD HAS ONLY EXTENDED THE WARRANTY FOR THIS PROBLEM ONLY UP TO THE 2016 MODEL YEAR EVEN THOUGH THE 2017 MODEL HAS THE SAME TRANSMISSION AND PROBLEM AS PREVIOUS YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348541August 11, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE THE TRANSMISSION WAS IN THE DRIVE POSITION THE VEHICLE WOULD ERRONEOUSLY ROLL BACKWARDS WHILE ON AN INCLINE. THE VEHICLE WAS TAKEN THE LOCAL DEALER LINDSEY FORD LOCATED AT 11250 VEIRS MILL RD, WHEATON, MD 20902 WHO REPLACED THE TRANSMISSION HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348666August 11, 2020
STEERING
HAVING PROBLEM WITH STEERING HARD TO STEER FEELS JERKY SOUNDS AND FEELS LIKE IT IS GOING TO FALL APART I AM A SENIOR CITIZEN AND CANNOT AFFORD THE QUOTE THEY MADE DONT KNOW WHAT TO DO I STILL AM PAYING ON THIS CAR ALSO PREVIOUSLY HAD WIRES CHEWED BY RODENT BECAUSE THE WIRES ARE SOY BASED MATERIAL AND CLUTCH PROBLEMS THAT WERE FIXED AFTER QUITE AWHILE EXPENSIVE AND VERY INCONVIENENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348711August 11, 2020
UNKNOWN OR OTHER
ON THREE SEPARATE OCCASIONS(TODAY BEING MOST RECENT) WHEN USING CRUISE CONTROL WHILE IN MOTION ON A STATE HIGHWAY AND TRAVELING 60 MPH, THE VEHICLE ON ITS OWN BEGAN ACCELERATING WITHOUT THE DRIVER USING THE ACCELERATION BUTTON ON THE CRUISE CONTROL OR PRESSING DOWN WITH RIGHT FOOT ON THE ACCELERATOR PEDAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348722August 11, 2020
FUEL/PROPULSION SYSTEM
MY GAS TANK IS STARTING TO IMPLODE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348374August 10, 2020
POWER TRAIN
I HAD A RECALL REPLACED ON 9/18/2018 FOR THE DUAL CLUTCH TRANSMISSION. SHORTLY AFTER IT WAS REPLACED MY CAR WAS HAVING THE SAME ISSUES. I HAD THIS PART RETESTED AND AGAIN IT DID INDEED FAIL THE TEST AND THE CLUTCH IS NOT PROPERLY WORKING. I WAS TOLD BY THE DEALERSHIP THAT THIS ISSUE TENDS TO HAPPEN ON FORDS ABOUT 45,000 MILES. IVE ALREADY HAD THIS PART REPLACED AND DONT QUALIFY UNDER THE NEW RECALL ON THE SAME PART. ANYTIME I INCREASE IN SPEED MY WHOLE FRONT END SHAKES AND JOLTS. IVE PAID ATTENTION TO HOW IT WILL DO THIS IN GEARS1-2 ONCE IT HITS JUST OVER THREE IT EVENS OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348443August 10, 2020
WHEELS
I WAS TOLD BY FORD DEALER MECHANIC I HAD BAD LUG NUTS BECAUSE THEY SWELLED AND THEIR WRENCHES COULD NOT FIT THEM. HE SAID I NEEDED ALL OF THEM REPLACED FOR SAFETY SAKE. THE DEALER ADMITTED THIS WAS A MAJOR PROBLEM AND THEY HAVE DONE OTHER CARS TOO. DINO DELLA WAS THE CONTACT THERE. THIS WAS AT PARK FORD, 276 ROUTE 6, IN MAHOPAC NY 10541
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344275August 10, 2020
STRUCTURE:BODY, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND WOULD NOT PROPERLY ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AUTONATION FORD LOCATED AT 2525 34TH ST N, ST. PETERSBURG, FL 33713 WHO REPLACED THE DUAL CLUTCH SHIFTER BUT THE FAILURES CONTINUED TO OCCUR AND THE MESSAGE TRANSMISSION FAILURE WAS DISPLAYED. ADDITIONALLY, THE SUNROOF WOULD NOT COMPLETELY CLOSE CAUSING RAIN TO LEAK INTO THE CABIN OF THE VEHICLE, ALL 4 DOORS WOULD NOT SHUT PROPERLY, THE TIRE AIR MONITORING SYSTEM MALFUNCTIONED, AND THE CATALYTIC CONVERTER FAILED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344033August 8, 2020
POWER TRAIN
WHILE DRIVING, VEHICLE EXPERIENCED SUDDEN HARD SHIFTING AND JERKING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED WITH A BAD TCM AND TWO BAD CLUTCHES. THE BAD TCM WAS COVERED UNDER AN EXTENDED WARRANTY BY FORD UNDER CUSTOMER SATISFACTION PROGRAM 14M02 (10 YR/150K MILE WARRANTY), BUT THE CLUTCHES WERE NOT ELIGIBLE UNDER PROGRAM 14M01 (7 YR/100K MILE WARRANTY) BECAUSE THE CAR WAS 7 YR 5 MO OLD. IT IS A MAJOR SAFETY ISSUE TO HAVE FAILED SHIFTING WHILE DRIVING. THIS IS A KNOWN ISSUE WITH THIS TRANSMISSION AND THESE CLUTCHES NEED TO BE RECALLED AND PROMPTLY REPAIRED IN ALL AFFECTED VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344057August 8, 2020
STEERING
POWER ASSIST FAILURE WHEN MANEUVERING IN PARKING LOT. HAD TO TURN OFF AND RESTART. THIS IS REOCCURRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344058August 8, 2020
FUEL/PROPULSION SYSTEM
VACUUM LINE W/SENSOR IS NOT LETTING GAS GET TO THE MOTOR PROPERLY CAUSING IT TO CUT OFF OR REV INTENSELY. RECALL WAS DONE WITH OUT ANY REPLACEMENT OF NEW PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344062August 8, 2020
ELECTRICAL SYSTEM, STEERING
INTERMITTENT, NOW CONSTANT EPAS (ELECTRONIC POWER ASSISTED STEERING) FAILURE. MY 20 YEAR OLD DAUGHTER WENT TO EAT WITH FRIENDS AFTER WORK AND WHEN SHE TRIED TO LEAVE TO COME HOME (AFTER MIDNIGHT), SHE FOUND THAT THE EPAS HAD FAILED. SHE DID MANAGE TO DRIVE THE VEHICLE HOME SINCE TRAFFIC WAS LIGHT, AND LUCKILY, THE EPAS DID NOT FAIL WHILE SHE WAS DRIVING OR IN HEAVY TRAFFIC. WITHOUT THE EPAS WORKING, THE STEERING WHEEL IS VERY HARD TO TURN WHEN THE VEHICLE IS IN MOTION AND NEARLY IMPOSSIBLE TO TURN WHILE STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344060August 8, 2020
STEERING
STEERING FAULT CAN TURN THE STEERING WHEEL THIS IS A BIG PROBLEM FORD SHOULD NOT BE ABLE TO SELL THIS KIND OF CAR. I HAVE HAD ISSUES AFTER ISSUES WITH THIS 2013 FORD I HAVE HAD TRANSMISSION ISSUES THAT I HAD TO PAY FOR OUT OF POCKET AND NOW THIS LESS THAN 47K THIS CAR MODEL IS A LEMON!! AS MUCH TROUBLE THIS CAR HAS CASED ME I SHOULD GET A FULL REFUND AND FORD SHOULD BUY THIS PIECE OF JUNK BACK I HAVE 4 FORDS BUT THIS FORD IS MY LAST ONE I WILL BUY A HONDA OR SOMETHING ELSE FORD IS NOT WHAT IT USE TOO BE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343844August 7, 2020
POWER TRAIN
I PURCHASED VEHICLE FROM A USED CAR DEALER, 30 DAYS LATER MY TRANSMISSION BLOWS IN THE MIDDLE OF A ACTIVE FREEWAY , I CONTACTED MY DEALERSHIP AND THEY REFUSE TO TAKE THE CAR BACK BECAUSE IT'S BEEN OVER 2 WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343849August 7, 2020
FUEL/PROPULSION SYSTEM
MY WIFE BOUGHT THIS VEHICLE IN JUNE 2020, SHE HAS BEEN HAVING FUEL SYSTEM ENGINE LIGHT CODES COMING ON P0456 AND P1450 L KNOW THERE WAS A RECALL IN RELATION TO THIS AND L UNDERSTAND THE PREVIOUS VEHICLE OWNER HAD THE RECALL DONE ON JUNE 14, 2019 A YEAR AGO, I CALLED FORD CUSTOMER CARE AND THEY ARE NOT WILLING TO TAKE CARE OF IT, IT IS NOT NORMAL TO HAVE THE ISSUE COME BACK AFTER ONE YEAR FROM TAKING CARE OF IT. I AM ASKING THE NHTSA TO ASSIST ON THIS. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343641August 6, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THERE ARE NUMEROUS ELECTRICAL PROBLEMS WITH MY REAR LIGHTS. MY LICENSE PLATE LIGHTS WILL NOT WORK AT ANYTIME AND SOMETIMES NONE OF THE REAR LIGHTS WORK AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343777August 6, 2020
POWER TRAIN
THE TRANSMISSION IS SHUTTERING ON ACCELERATION FROM A STOP. THIS ISSUE HAPPENS IN ALL ROAD CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343778August 6, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
THE POWER STEERING JUST STOPS WORKING FROM TIME TO TIME. THIS HAPPENED WHILE TAKING A CURVE THE LAST TIME THIS HAPPENED. I HAVE FOUND THAT NUMEROUS PEOPLE ARE HAVING THIS ISSUE WITH A NUMBER OF THEIR FORDS THAT HAVE THE ELECTRONIC STERRING ASSIST. THIS HAPPENED TO ME THE FIRST TIME ON MARCH 5 THIS YEAR. (2020) I REMEMBER BECAUSE IT WAS MY BIRTHDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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