Ford Focus Complaints

22,326 consumer complaints on file.

#11343783August 6, 2020
FUEL/PROPULSION SYSTEM
STUCK CANISTER PURGE VALVE (MAY CAUSE STALL). MINE ALWAYS TRIGGERED P1450 "UNABLE TO BLEED UP FUEL TANK VACUUM" CODE AFTER FILLING AT GAS STATION. I PURCHASED AND REPLACED THE CANISTER PURGE VALVE FROM FORD IN MIDLAND, MI. THIS SHOULD HAVE BEEN A RECALL PART AND I SHOULD NOT HAVE HAD TO PURCHASE! THIS DESIGN IS FLAWED AND ALL MODELS WITH THIS DESIGN (AND ALL YEARS) NEED TO BE ADDED TO THE RECALL. THIS COULD HAVE BEEN VERY DANGEROUS IF IT STALLED AT A BAD TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343785August 6, 2020
STEERING
"STEERING ASSIST FAULT".. "STEERING LOSS". VEHICLE EXPERIENCED STEERING LOSS WHILE DRIVING AT 45 MPH AND NEARLY CAUSE A FATAL ACCIDENT. ELECTRONIC STEERING ASSIST CAN FAIL WITH OUT WARNING, WHICH RESULTS IN LOSS OF STEERING WHILE VEHICLE IS IN MOTION POTENTIALLY ENDANGERING THE DRIVER, PASSENGERS AS WELL AS OTHER MOTORISTS. THIS IS A HUGE SAFETY ISSUE AND MUST BE ADDRESSED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343795August 6, 2020
ENGINE
I WAS DRIVING ALONG WITH MY 3 CHILDREN WHEN MY FORD EXPLORER 2011 SUDDENLY TURNED OFF IN THE MIDDLE OF A BUSY STREET ALMOST CAUSING AN ACCIDENT. HAD TO HAVE THE VEHICLE TOWED AND WAS INFORMED THE WATER PUMP HAD FAILED AND CAUSE CATASTROPHIC ENGINE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343417August 5, 2020
LATCHES/LOCKS/LINKAGES, STRUCTURE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING OR WHILE THE VEHICLE WAS IDLING, THE VEHICLE SHUTOFF WITHOUT WARNING. THE CONTACT SHIFTED INTO NEUTRAL AND RESTARTED THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO PARKS FORD OF GAINESVILLE (3333 N MAIN ST, GAINESVILLE, FL 32609, (352)372-4251) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE TAKEN BACK TO THE DEALER TO BE DIAGNOSED AT THE OWNERS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. *LN THE CONSUMER STATED THE VEHICLE MOLD GROWING ON THE PASSENGER SIDE CARPET. THE ENGINE WOULD REV UP WHEN DEPRESSING THE GAS PEDAL, BUT WOULD NOT MOVE. THE CAR DOOR WOULD UNLOCK INDEPENDENTLY AND FLY OPEN WHILE DRIVING OR STOPPED. THE TRANSMISSION/ETC EXPERIENCED A FAILURE. *JS *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343454August 5, 2020
ENGINE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKING TO THE #1 COCHRAN FORD LOCATED AT 110 RTE 908 BUILDING 1, NATRONA HEIGHTS, PA 15065, WHERE THE TECHNICIAN WAS UNABLE TO REPAIR THE VEHICLE. THE TECHNICIAN STATED THAT A DIAGNOSTIC TROUBLE CODE WAS NOT PRESENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343476August 5, 2020
STEERING
DURING NORMAL DRIVING CONDITIONS IN THE CITY I LIVE IN, MY POWER STEERING SUDDENLY WENT OUT. AT FIRST I THOUGHT THAT MY ENGINE HAD STALLED, BUT THEN I REALIZED THE MOTOR WAS STILL ON. MY FORD FOCUS SUDDENLY LOST IT POWER STEERING FUNCTION WHILE I WAS DRIVING IT. (VERY SCARY) AN ENGINE WARNING LIGHT WAS DISPLAYING (STEERING ASSIST). I DROVE HOME TO SEE IF I COULD READ UP IN THE INTERNET TO SEE IF I COULD SELF DIAGNOSIS THE PROBLEM. SOME VIDEO INDICATED IT WAS A FUSE. (OTHERS INDICATED COMMON PROBLEM WITH THIS VEHICLE) I CHECKED MY FUSES IN RELATIONSHIP TO THE STEERING. THERE ARE OKAY. I TOOK MY VEHICLE TO A CERTIFIED AUTO MECHANIC SHOP TO SEE IF THEY CAN HELP ME. THEY COULD NOT, IN FACT THEY WERE CAUGHT AT SURPRISE THAT THIS WAS A NON-FLUID STEERING SYSTEM.(NO OIL REQUIRED) THEY RECOMMENDED I GO TO ANOTHER SHOP, BUT THE RESULTS WERE THE SAME. THE DIAGNOSIS IS REPLACE THE ENTIRE RACK & PINION SYSTEM. ACCORDING TO THE INTERNET THIS IS A COMMON ISSUE WITH FORD FOCUS AND FORD FUSION AS WELL AS LINCOLN'S. IF THIS IS IN FACT AN ISSUE WITH FORD VEHICLES PLEASE CONSIDER A RECALL FOR THIS PROBLEM. I CAN NOT PROVIDE ANY PHOTOS BECAUSE THE ISSUE IS INTERNAL, UNDER THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343366August 4, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
I WANT TO FINE A COMPLAINT AGAINST THE FORD DEALER. I HAVE APPROXIMATELY 3 MONTHS WITH PROBLEM. IT'S BECAUSE OF GAS EVAPORATIONS. I HAD WITH ME A LATTER THAT FORD SEND ME TO ME FOR RECALL WHICH I HAD TO HAVE IT REPAIRED AND THEY WANT TO CHARGE ME FOR IT. SUPPOSEDLY THEY REPAIRED THAT, WHEN THEY NEVER DID AND PROOF OF THIS IS THAT THERE IS THE PROBLEM AS WELL AS THE TRANSMISSION THEY JUST MARKED DONE AND THEY NEVER DID I, BECAUSE I DON'T HAVE THE PROBLEM BEFORE AND NOW I HAVE IT. THEY DON'T WANT TO REPAIRED THOSE 2 FACTORY FAILURES. I WANT TO SEE WHAT CAN I DO TO THEY FIX IT AT NOT COST SINCE. IT'S A FACTORY FAILURE AND I'M NOT THE ONLY ONE WITH THAT PROBLEM. THAT IS A SERIOUS PROBLEM THEY SAID THAT IN THE LATTER THEY SEND ME. I SEND YOU A PICTURE I HAD. THEY TOOK THE ANOTHER ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343159August 4, 2020
FUEL/PROPULSION SYSTEM
TOOK MY CAR IN FOR SUDDENLY DROPPING RPMS, IT CAN DO THIS AT ANYTIME. THEY REPORTED IT IS THE CANISTER PURGE VALVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342998August 3, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION MALFUNCTION AND TRANSMISSION NOT IN PARK MESSAGES DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER AND AN UNKNOWN DEALER WERE NOTIFIED OF THE FAILURES. ADDITIONALLY, THE INSTRUMENT PANEL DISPLAYED WARNING LIGHTS INCLUDING THE SEAT BELT, TIRE AIR PRESSURE AND ABS WARNING LIGHTS. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343005August 3, 2020
ENGINE
PREVIOUSLY GOT RECALLS FIXED ON THE CAR WHICH FIXED ALL STALLING PROBLEMS. 3 MONTHS LATER I GO TO DRIVE AND WHILE IN MOTION IT STARTS STALLING AND THE CHECK ENGINE LIGHT COMES ON AND STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343065August 3, 2020
STEERING
I STARTED MY CAR FROM A STATIONARY POSITION ON A STREET AND THE CONSOLE STATED THAT THE 'POWER STEERING ASSIST WAS DISABLED. SERVICE REQUIRED.' THE STEERING WHEEL WOULD NOT MOVE LEFT OR RIGHT. I RESTARTED THE CAR AND THE STEERING WHEEL WOULD MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343091August 3, 2020
WHEELS
THE CAR USES TWO PART LUGS THAT SWELL AND DEGRADE OVER TIME, AND SOME POINT, CANNOT BE USED TO HOLD ON A WHEEL THAT HAS BEEN REMOVED. THAT CAN BE A HAZARD, FOR EXAMPLE, IF A PERSON NEEDS TO REPLACE A FLAT TIRE ON A HIGHWAY AND THEN CANNOT REATTACH THE LUG NUTS. I RECENTLY HAD TO REPLACE THE LUG NUTS FOR SAFETY REASONS, AND WHILE I COULD FIND ONES THAT FIT THE POST THEY SCREW ON TO, THEY WERE NOR WIDE ENOUGH TO HOLD THE WHEEL COVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343106August 3, 2020
UNKNOWN OR OTHER
CLUTCH WAS REPAIRED AND NOW A PART OF THE NEW CLUTCH NEEDS REPLACEMENT AND THEY DON'T WANT TO HELP ME! I KNOW IT'S PART OF THE RECALL!! NOW I CAN'T USE MY CAR BECAUSE I HAVE TO PAY $2K OUT OF POCKET TO GET IT FIXED! WHEN I KNOW IT'S THE RECALL. IT'S THE CLUTCH!!! ALSO.. THE ATTACHED WORK ORDERS.. WERE NOT GIVEN TO ME WHEN I PURCHASE THE CAR. BUT THEY WERE IN THE CAR MANUAL BOOK. AND IT'S SAYS THE CAR WAS ALREADY HAVING TRANSMISSION PROBLEMS AT 15 THOUSAND MILES! IF I WOULD'VE KNOWN . I WOULD HAVE NEVER PURCHASED THIS VEHICLE! THIS CAR IS A LEMON!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342759August 2, 2020
WHEELS
I WENT TO HAVE MY TIRES ROTATED ON MY 2013 FORD FOCUS SE AND I WAS TOLD THAT ALL MY LUGNUTS NEED TO BE REPLACED BECAUSE THEY CHANGED FORM FROM THE HEAT. IN ALL THE CARS THAT I HAVE HAD THIS HAS NEVER BEEN AN ISSUE. NUMEROUS PEOPLE HAVE HAD THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342810August 2, 2020
UNKNOWN OR OTHER
THE DOOR LATCH SUDDENLY STOPED WORKING, PRIOR INVESTIGATION SHOWED THAT THE SPRING INSIDE WENT BUSTED SINCE THE CABLE WAS ATTACHED TO THE MECHANISM AND IT DIDN'T RESPOND AS IT WOULD NORMALLY DO. THIS HAPPENED WHEN I ARRIVED AT MY APARTMENT AFTER WORKING JUST FINE DURING THE TRIP FROM MY HOMETOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342700August 1, 2020
POWER TRAIN, UNKNOWN OR OTHER
FIRST OFF, WHEN ACCELERATING, EVEN AFTER THE TRANSMISSION RECALLS WERE "FIXED", WE STILL HAVE VERY BAD JERKING AND SHUDDERING WHEN ACCELERATING. SOMETIMES IT SOUNDS LIKE A GRINDING SOUND. SECONDLY, THERE IS A CLANKING SOUND THAT HAPPENS WHEN WE DRIVE OVER VERY SMALL BUMPS. IT SOUNDS LIKE METAL HITTING METAL IN THE BACK OF THE CAR. THERE IS NOTHING IN THE TRUNK THAT COULD BE MAKING THAT NOISE, AND IS HEARD OUTSIDE OF THE CAR ALSO. PROBLEM CANNOT BE LOCATED BY MECHANICS OR MYSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342554July 31, 2020
POWER TRAIN
TOOK CAR TO CAPITAL FORD DEALER IN CHARLOTTE, NC ON 4/29/20 BECAUSE IT KEPT SHUTTING OFF WHILE IN MOTION. FORD DEALER SAID THE CAR HAD A FAULTY TRANSMISSION AND NEEDED TO BE REPLACED. THEY TOLD ME THAT FORD MANUFACTURERS PUT A 6 SPEED MANUAL TRANSMISSION IN AN AUTOMATIC STRAIGHT DRIVE AND THERES A CLASS ACTION LAWSUIT WITH OVER 2 MILLION CARS. AS A RESULT FORD STOPPED PRODUCING THE FOCUS AND FIESTAS. FORD DEALER STATED THEY COULD REPLACE THE TRANSMISSION FOR $3900, BUT IT WOULD BE PER SPECS (OEM) AND THE CLUTCH WOULD ULTIMATELY BURN OUT ON THE NEW ONE TOO. NOW WE ARE WITHOUT A VEHICLE THAT WE PAID 11K FOR. ADDITIONALLY, WE HAVE BEEN TO TWO FORD DEALERSHIPS REGARDING A RECALL FOR OUR DOOR LATCHES FOR OVER A YEAR. NEITHER IS INTERESTED IN DOING RECALL WORK BECAUSE "THEY DONT MAKE ANY MONEY OFF IT"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342560July 31, 2020
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE HATCHBACK FAILED TO CLOSE AND LOCK SECURELY. THE VEHICLE WAS TAKEN TO SCAFFIDI MOTORS PARTS DEPARTMENT (3733 STANLEY ST, STEVENS POINT, WI 54481, (715) 344-4100) WHERE THE AREA AROUND THE LOCKING MECHANISM WAS CLEANED. THE CONTACT WAS INFORMED THAT THE CLEANING MAY NOT FIX THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OFT THE FAILURE. THE CONTACT WAS INFORMED THAT THE FAILURE WAS NOT COVERED UNDER A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 42,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342348July 30, 2020
FUEL/PROPULSION SYSTEM
THE CPV IS STUCK OPEN . DAMAGE TO THE FUEL PUMP AND GAS TANK. YEARS MODELS FROM 2012 -2018 WITH SAME PROBLEM ARE ON THE RECALL, BUT MY VEHICLE IS NOT FOR SOME REASON. I HAVE BEEN UNABLE TO GET SOMEONE TO EXPLAIN THIS TO ME. THE PROBLEM CAUSES THE CAR TO SHACK AND STALL OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342391July 30, 2020
POWER TRAIN
CHECK ENGINE LIGHT IS ON - DIAGNOSED AS TRANSMISSION CONTROL MODULE IS BAD AND NEEDS TO BE REPLACED; HOWEVER, THE CODE (P0908) IS NOT PART OF THE EXTENDED WARRANTY. THE VEHICLE IS SHOWING ALL SYMPTOMS/BEHAVIOR WHICH IF THE CODE WAS P0606, REPLACEMENT WOULD BE COVERED. IF THE TCM IS BAD, IT'S BAD AND FORD SHOULD OFFER CONSIDERATION - CURRENTLY, THE VEHICLE IS NOT SAFE TO DRIVE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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