Ford Focus Complaints

22,326 consumer complaints on file.

#11339604July 15, 2020
VISIBILITY/WIPER
WHILE MOVING IF YOU TURN ON THE WINDSHIELDS WIPER FLUID AND THE WINDOWS ARE DOWN THAT FLUID FLOWS INTO THE WINDOW AND CAN SOMETIMES SPLASH I YOUR FACE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339241July 14, 2020
ENGINE, UNKNOWN OR OTHER
HAD A FEW INCIDENTS WHERE IF YOU FORGET TO HIT THE SHUT OFF BUTTON TO THE ECOBOOST THAT WILL SHUT YOUR ENGINE OFF DURING A STOP LIGHT/TRAFFIC STOP TO SAVE GAS, IT WOULD COMPLETELY STALL THE ENGINE OUT WHEN PULLING OUT OF A PARKING LOT. ONLY HAD TWO INCIDENTS OF THIS,OF COURSE I'VE ALWAYS CHOSE TO PUSH THE BUTTON TO SAVE THE STARTER. BUT THEN RIGHT AFTER THE WARRANTY RAN OUT, THE ENGINE STARTED TO LEAK COOLANT MAKING ONE THINK IT WAS A BLOWN GASKET BY THE WHITE SMOKE. AS I RESEARCHED I'VE FOUND FORUMS THAT STATED THAT IT WAS COMMON. BUT ONLY THE RS SERIES HAD A RECALL AND NOT THE STANDARD. BUT IF IT'S THE SAME COMPONENTS THEN WHY AM I TOLD ONLY THE RS SHOULD HAVE THE RECALL? BUT ANYWAYS MY ENGINE IS UNREPAIRABLE, CAUSE AFTER THE FIRST REPAIR IT DID THE SAME THING. IF A VEHICLE THAT COSTS SO MUCH WON'T LAST UNTIL A 100,000 THEN WHY SELL IT? IT JUST DOESN'T MAKE SENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339242July 14, 2020
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM, STEERING
TRANSMISSION KEPT OVERHEATING; WOULD NOT MOVE WHEN IN REVERSE AND GAS AMOUNT INACCURATE, CAR JERKS WHEN GAS PEDAL IS PRESSED AND IT STALLS WHEN IT TURNS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339243July 14, 2020
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM, STEERING
TRANSMISSION KEPT OVERHEATING; WOULD NOT MOVE WHEN IN REVERSE AND GAS AMOUNT INACCURATE, CAR JERKS WHEN GAS PEDAL IS PRESSED AND IT STALLS WHEN IT TURNS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339278July 14, 2020
POWER TRAIN
I HAVE A 2015 FORD FOCUS HATCHBACK AND THE TRANSMISSION HAS ALREADY FAILED AND MY VAN IS NOT ON THE RECALL LIST EVEN THOUGH THERE'S BEEN A RECALL ON THE TRANSMISSION. THE TRANSMISSION WILL NOT GO INTO SECOND GEAR I'M ONLY DRIVING FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339298July 14, 2020
ELECTRICAL SYSTEM
HORN DOESN'T WORK OR ONLY INTERMITTENTLY WHEN PARKED, MOVING IN ALL SITUATIONS OR ROAD CONDITIONS, OR DURING LOCKING/UNLOCKING DOORS WITH REMOTE..HAVE HAD THIS PROBLEM FOR AT LEAST 2 YEARS. APPARENTLY FROM A WEB SEARCH, THIS IS KNOWN PROBLEM FOR THIS MODEL..HAVE TRIED TO FIX IT, CHECKING THE ELECTRICAL CONNECTIONS, SPRAYING WD40, CHECKING AND TIGHTENING THE MOUNTING BOLTS. ATTEMPTS TO FIX MAY ONLY LAST A FEW DAYS OR HOURS. THIS IS A VITAL SAFETY COMPONENT TO REDUCE RISKS OF CRASH AND SHOULD BE SUBJECT TO A RECALL OR REPAIR OR REPLACEMENT OF THE HORN ASSEMBLY OR WIRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339316July 14, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING, THE VEHICLE FAILED TO PROPERLY ACCELERATE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE SPUTTERED, HESITATED, JERKED, AND RESPONDED VERY SLOWLY. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339354July 14, 2020
STEERING
ENTIRE POWER STEERING CONTROL MODULE NEEDS TO BE REPLACED. I'VE LOST POWER STEERING MULTIPLE TIMES ALMOST CAUSING A COLLISION AND NOW CANNOT CUT THE WHEEL TO THE RIGHT WITH LOSING POWER STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339450July 14, 2020
POWER TRAIN
THIS CAR SOMETIMES LOSES POWER WHEN DRIVING WHICH POSES A HIGH RISK TO MYSELF AS THE DRIVER AND ANY OTHER CAR BEHIND ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338971July 13, 2020
POWER TRAIN, UNKNOWN OR OTHER
MY CAR STARTED MAKING A STRANGE NOISE THEN IT BEGAN TO JERK NOW IT WON'T GO INTO REVERSE. TRANSMISSION WARNING LIGHT CAME IN I CAN'T DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339076July 13, 2020
STEERING
29,000 MILES - CATASTROPHIC FAILURE OF STEERING SYSTEM VEHICLE WAS PARKED WHEN STEERING ASSIST FAULT LIGHT CAME ON. STEERING WHEEL LOCKED. VEHICLE WAS TOWED TO FORD DEALERSHIP. STEERING GEAR/RACK & PINION ASSY REPLACED BY FORD DEALERSHIP. FORD CASE #[XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339146July 13, 2020
ENGINE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) HOWEVER THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE BATTERY WARNING LIGHT WAS ILLUMINATED. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. SEVERAL UNKNOWN WARNING LIGHTS WERE TEMPORARILY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FUEL PUMP WAS REPLACED. THE VEHICLE WAS TAKEN TO RICH FORD LOCATED AT 8601 LOMAS BLVD NE, ALBUQUERQUE, NM 87112, AND THE MOTOR MOUNT, CLUTCH RELEASE BEARING, RELEASE CYLINDER BEARING, PURGE VALVE WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339180July 13, 2020
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). AFTER THE REPAIR WAS PERFORMED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL TANK WAS DEFORMED FROM EXCESSIVE VACUUM PRESSURE INSIDE THE FUEL TANK. THE CONTACT WAS INFORMED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. TEAM FORD LINCOLN (5445 DREXEL RD, LAS VEGAS, NV 89130, (702) 997-8445) WAS CONTACTED AND INFORMED THE CONTACT THAT THE SOFTWARE UPDATE WAS PREVIOUSLY PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338955July 12, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
WENT INTO A STORE, PARKED IN PARKING SPOT, CAME OUT, GOT IN CAR, PLACED CAR IN REVERSE TO BACK OUT OF SPOT, CAR BEGAN TO BACK UP, THEN SLOWED DOWN AND STOPPED WITH ENGINE STILL ON,. I THEN PLACED CAR IN DRIVE, WENT FORWARD, THEN ATTEMPTED TO BACK OUT AGAIN, CAR BACKED UP, THEN SLOWED DOWN AGAIN, THEN JERKED REALLY HARD. AFTER WAITING FOR THE CARS PARKED ON THE RIGHT AND LEFT SIDE OF ME TO LEAVE, I PLACED CAR IN REVERSE AGAIN, IT STOPPED AGAIN, I PLACED CAR IN DRIVE, CAR ACCELERATED SLOWLY, THEN GAVE A HARD JERK AGAIN, AND I WAS ABLE TO DRIVE FORWARD AND MAKE A COMPLETE CIRCLE, AND DRIVE FORWARD OUT OF THE PARKING SPOT A HALF A MILE HOME . UPON ENTERING MY DRIVEWAY, CAR BEGAN TO ACCELERATE AND STOPPED WHEN I APPLIED THE BRAKES IMMEDIATELY. THE CAR SAT FOR 24HRS, I THEN TRIED TO START IT UP, IT STARTED UP, BUT WHEN I PLACED IT INTO REVERSE, IT DID NOT MOVE AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338772July 11, 2020
ENGINE
WHILE COMING DOWN A HILL MY VEHICLE'S ENGINE BEGAN TO BIG DOWN AS IF TO STALL. MY ENGINE OIL LIGHT CAME ON, I PULLED INTO A LOCAL OIL SERVICE STATION TO HAVE THEM CHECK THE OIL, (PREVIOUS SERVICE WAS APPROXIMATELY 1 MONTH PRIOR AND IT HAD ONLY BEEN APPROXIMATELY 1200 MILES SINCE LAST SERVICE). THEY SAID THAT THE OIL WAS FINE BUT I HAD THEM CHANGE THE OIL AGAIN JUST TO BE SURE. THE OIL LIGHT REFUSED TO GO OUT. I THEN HAD THE VEHICLE TOWED TO THE CLOSEST FORD DEALERSHIP BECAUSE THE VEHICLE BECAME UNSAFE AND COULD NOT BE DRIVE ACCORDING TO THE SERVICE STATION. AFTER A WEEK AT THE FORD DEALERSHIP IT WAS DETERMINED THAT THE ENGINE WAS NO LONGER HOLDING OIL PRESSURE AND THAT VARIOUS COMPONENTS INSIDE THE ENGINE HAD NOW STARTED THROWING THE CHECK ENGINE LIGHT. THE DEALERSHIP INFORMANT ME IT WOULD BE APPROXIMATELY $7700 TO REPLACE THE ENGINE, AS THE VEHICLE'S ENGINE IS IN A STATE OF FAILURE. THE VEHICLE HAS BEEN TOWED FROM THE DEALERSHIP AND SITTING IN MY DRIVEWAY AT 71457 MILES... THE DEALERSHIP SAYS THAT BECAUSE THE VEHICLE IS 11450 MILES OUT OF WARRANTY THAT THERE IS NOTHING THEY CAN DO. VEHICLE WAS REGULARLY SERVICED. I HAVE READ VARIOUS OTHER COMPLAINTS ABOUT THIS YEAR MAKE AND MODEL HAVING THE SAME ISSUE WHICH HAS LEAD TO THE VEHICLES BECOMING UNSAFE TO DRIVE AND ULTIMATELY UNABLE TO BE DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338780July 11, 2020
STEERING
STEERING ASSIST FAULT FAILURE. WHEEL WILL NOT WORK THE WHEEL IS EXTREMELY HARD TO MOVE. CAR WAS STATIONARY IN MY PARKING LOT AT HOME, BUT WILL NOT WORK. IT HAS DONE THIS WHILE ON A HIGHWAY AS WELL, THE STEERING ASSIST FAULT OR FAILURE CAME ON AND I HAD ALL I COULD TO PULL OVER BECAUSE THE WHEEL WAS EXTREMELY HARD TO MOVE. USED CAR DEALER DID NOT INFORM ME OF THIS ISSUE WHEN I BOUGHT IT IN FEBRUARY 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338558July 10, 2020
POWER TRAIN
ROUGH SHIFT STARTING AT 1ST AND GOING INTO SECOND THAT VIBRATE AND RATTLES ENTIRE CAR. THE BUCKLE MAKE IT SOUNDS LIKE BONES ARE BEING BROKEN . THIS HAPPENS DRIVING ANYWHERE AND CHANGING GEARS. STOP AND GO TRAFFIC IS THE WORSE. HAS BEEN HAPPENING SINCE GOTTEN FROM FORD DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338661July 10, 2020
FUEL/PROPULSION SYSTEM
DURING EARLY LOCKDOWN FOR PANDEMIC I ALLOWED A LOCAL FORD DEALERSHIP TO VALET SERVICE MY CAR FOR OIL CHANGE, INSPECTION, ETC AS WELL AS A FUEL TANK RECALL 18S32. CAR WAS SHOWING NO RECALL SYMPTOMS BEFORE THE SERVICE BUT WAS RETURNED TO ME IN VERY POOR CONDITION. ENGINE SEEMS TO VAPOR LOCK AT THE MOST INOPPORTUNE TIMES WITH NO POWER TO ACCELERATE INTO TRAFFIC AND WANTS TO STALL OUT, THEN IT CATCHES ITS BREATHE AND WANTS TO TAKE OFF OUT FROM UNDER ME. I'M A 62 YR OLD WOMAN WHO TRUSTED A LOCAL DEALERSHIP AND NOW I HAVE A CAR THAT IS EXTREMELY UNSAFE TO DRIVE. THE SERVICE WRITER COULD CARE LESS AND WANTS TO CLAIM THAT I NOW NEED A NEW TRANSMISSION. JUST DID A SHODDY JOB AND WANT MORE MONEY FROM ME. I'M SO DISAPPOINTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338350July 9, 2020
STEERING, UNKNOWN OR OTHER
I WAS DRIVING ON THE HIGHWAY GOING 60 AND MY STEERING WHEEL LOCKED UP AND AN ALERT POPPED UP ON MY DASH SAYING 'DRIVER ASSIST FAULT. REPAIR REQUIRED', IT WENT AWAY AFTER ABOUT 30 MINUTES BUT IT HAS HAPPENED ONCE AGAIN SINCE THEN AND THE FIRST OCCURRENCE ONLY HAPPENED YESTERDAY. AND AS WELL TO THAT MY TRANSMISSION WHICH IS A 6 SPEED IS STIFF AND STICKS A LOT WHERE I CAN'T CHANGE GEARS IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338383July 9, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
MY CAR IS DOING THE EXACT SAME PROBLEMS THE OTHER RECALLS ARE HAVING. PROBLEMS WITH THE EVAP SYSTEM AND THE TRANSMISSION STALLING I PUT IT IN GEAR AND IT WONT GO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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