Ford Focus Complaints

22,326 consumer complaints on file.

#11350278August 19, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE PASSENGER'S SIDE REAR DOOR LATCH LOCKED AND THE DOOR WAS UNABLE TO OPEN AND CLOSE. THE CONTACT STATED THAT HIS WIFE EXITED THE VEHICLE THROUGH THE PASSENGER'S SIDE WINDOW AFTER THE DOOR FAILED TO OPEN FROM INSIDE THE VEHICLE. THE CONTACT STATED THAT THE DOOR LATCHES WERE REPLACED THREE TIMES HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO MIKE WHITE FORD OF COEUR D'ALENE (315 W CLAYTON AVE, COEUR D'ALENE, ID 83815), AND THE CONTACT STATED THAT THE DEALER WANTED TO CHARGE HIM TO REPLACE THE DOOR LATCH AGAIN AND INFORMED HIM THAT THE LATCHES WERE DIRTY. THE CONTACT ALSO MENTIONED THAT ONCE THE PASSENGER'S SIDE REAR DOOR FAILED THEN ALL THE OTHERS WOULD FOLLOW. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS INFORMED THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. INVALID VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350289August 19, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO SHIFT OUT OF PARK. THE VEHICLE WAS NOT TAKEN TO A DEALER BUT WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED HOWEVER THE TECHNICIAN WAS UNABLE TO RETRIEVE A FAILURE CODE. THE CONTACT PERFORMED A TO DIAGNOSTIC SCAN AND RETRIEVED TWO UNKNOWN CODES. THE CONTACT STATED THAT ONE HAD DO WITH THE TRANSMISSION CONTROL MODULE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349999August 18, 2020
UNKNOWN OR OTHER
DRIVER STATEMENT = ON MY WAY HOME FROM WORK AT APPROXIMATELY 03:00(AM) I WAS DRIVING THE GOV TRAVELING WESTBOUND ON 72ND AVENUE PAST THE INTERSECTION OF PIERCE STREET. I NOTICED THE CABIN OF THE CAR STARTING TO FILL WITH SMOKE, THEN I NOTICED A SMALL FLAME UNDER THE HOOD OF THE CAR. SO THEN I IMMEDIATELY PULLED OVER GOT OUT OF THE CAR AND CALLED 911. WHEN THE ARVADA POLICE ARRIVED ON THE SCENE, THEY HAD A SMALL FIRE EXTINGUISHER WHICH THEY TRIED TO EXTINGUISH THE FIRE. SHORTLY AFTER THAT THE ARVADA FIRE DEPARTMENT ARRIVED AND PUT THE FIRE OUT. NO ONE WAS INJURED AND THERE WAS NOT ANY PROPERTY DAMAGE OTHER THAN THE GOV.*DT *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11350022August 18, 2020
POWER TRAIN
HAD A RECALL ON IT FOR PROGRAM OF TCM HAD IT DONE AND ALMOST DIDN'T MAKE IT BACK HOME NOW IT WONT BACKUP AT ALL OR GO FORWARD GOOD ALL SO WAS TOLD THERE WAS A RECALL ON THE DUAL CLUTCH JUST GOT NOTICE BUT WAS TOLD CAR HAD TO MANY MILES AND TO OLD NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350041August 18, 2020
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, POWER TRAIN
THERE IS 2,800 DOLLARS WORTH OF WORK I'VE TAKEN IT IN TWICE FOR THE SAME THING IT COMES OUT WORSE EVERYTIME IT WAS BUILT IN DECEMBER 2016 IT LEAVES ME SITTING IN THE MIDDLE OF THE ROAD THEN DRIVES FINE IT'S CRAZY I NEED HELP IT HAS DUAL CLUTCH TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350051August 18, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
THE CAR WANT START IT WILL TURN ON THEN WHEN TRYING TO GO THE CAR STALLS OUT AND THE CAR KEEPS ACCLERATING. IT READS ENGINE FAILURE AND I HAVENT EVEN HAD THIS CAR TWO YEARS YET AND AINT EVEN FINISH PAYING I OFF. I HAD TO GET TOLLED OFF THE HIGHWAY WITH MY KIDS DO TO THE CAR WANT START AND WHEN GOT IT HOME IT STARTED BUT KEEPS ACCELERATING. I NEED THIS CAR TO GET CHECKED OR SOMETHING THIS IS UNSAFE FOR MY TODDLERS WHEN I HAVE TO USE THAT VEHICLE TO GET BACK AND FORTH TO WORK AND TAKE MY KIDS TO DAYCARE..WHAT AM I SUPPOSE TO DO WITH A VEHICLE IM STILL PAYING ON AND WANT START. I HAVE BEEN RESEARCHING AND SEEN THAT MULTIPLE PEOPLE BEEN HAVING PROBLEMS WITH THERE FORD FOCUS THE SAME PROBLEMS IM HAVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350130August 18, 2020
UNKNOWN OR OTHER
THE TRANSMISSION STICKS AND VEHICLE IS HARD TO GET UP TO SPEED. TOOK IT TO A CERTIFIED DEALER AND IT'S THE AUTOMATIC CLUTCH AND SAID THEY SEE THE FORDS AND FIESTAS DOING THIS A LOT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350151August 18, 2020
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
2012 FORD FOCUS KNOWN TO HAVE TRANSMISSION PROBLEMS. BRAKES RUMBLE WHEN BEING PRESSED. I AM CONCERNED ABOUT THE SAFETY OF THE TRANSMISSION. I HAVE SEEN THAT FORD HAS KNOWN ABOUT THIS PROBLEM. WHAT IS FORD DOING TO CORRECT THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349805August 17, 2020
POWER TRAIN
CAR SHUDDERS WHEN ACCELERATING. LOSES POWER ON FREEWAY AND THEN SUDDENLY SHIFTS AND TAKES OFF. IT IS NOT A SAFE VEHICLE TO DRIVE IN ITS CURRENT STATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349969August 17, 2020
SERVICE BRAKES, POWER TRAIN, UNKNOWN OR OTHER
I WAS DRIVING DOWN THE STREET, AND MY CAR LOST POWER IN THE MIDDLE OF TRAFFIC. I COULDN'T DO ANYTHING EXCEPT LET THE CAR COAST TO THE NEAREST SIDE STREET. THIS IS THE FIRST TIME IT HAS GOTTEN TO THIS PARTICULAR DEGREE. BEFORE THIS HAPPENED, I WAS ON MY WAY HOME AND AS I WAS LEAVING THE STOP LIGHT, THE CAR HESITATED AND TOOK A WHILE BEFORE THE SPEED WOULD PICK UP. IT ALSO DID SOME WEIRD THINGS THAT I CAN'T EXPLAIN, BUT KNOW THAT IT SHOULDN'T HAVE HAPPENED. AFTER THIS FIRST INCIDENT, I IMMEDIATELY CONTACTED FORD AND COMPLAINED ABOUT THE PROBLEM. I WAS ADVISED THAT THE CAR HAD TWO EXTENDED WARRANTIES AND I SHOULD TAKE IT INTO A AUTHORIZED DEALER AND HAVE THE VEHICLE DIAGNOSED AND THAT IF IT WAS A TRANSMISSION MODULE ISSUE OR SOMETHING TO THAT EFFECT, IT WOULD BE COVERED UNDER THE WARRANTY AND THE REPAIRS WOULD BE DONE AT NO COST. I TOOK THE VEHICLE TO A FORD DEALERSHIP IN TENNESSEE AND WAS TOLD THAT MY VEHICLE HAD AN BRANDED TITLE AND THE DEALERSHIP REFUSED TO PUT THE CAR ON THE MACHINE UNLESS FORD CORPORATE CALLED THEM DIRECTLY WITH AN AUTHORIZATION CODE. I CALLED FORD CORPORATE BACK AND EXPLAINED TO THEM WHAT THE ISSUE WAS AND THE AGENT PUT ME ON HOLD AND CALLED THE DEALERSHIP AND GAVE HIM ALL THE INFORMATION HE NEEDED TO START THE WORK ON MY VEHICLE. ABOUT THREE HOURS LATER, I WAS CONTACTED BY THE DEALERSHIP AND WAS TOLD TO PICK UP MY VEHICLE BECAUSE SOMEONE FROM FORD HAD CONTACTED HIM AND SAID THAT MY WARRANTY WAS NO GOOD. I EMAILED THE CEO AT FORD CORPORATION, AND AFTER TWO WEEKS, STILL HAVEN'T HEARD BACK FROM HIM. I CALLED THE CORPORATE OFFICE AGAIN AND WAS TOLD THE SAME THING AS BEFORE, WHICH IS THAT MY CAR HAS TWO EXTENDED WARRANTIES AND THE WORK SHOULD HAVE BEEN DONE BECAUSE ONE WARRANTY COVERS THE TRANSMISSION WHETHER IT HAS A BRANDED TITLE OR NOT. NOW, I HAVE A CAR SITTING UP, UNNECESSARY EXPENSES AND A DENT IN MY BACK BUMPER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349294August 14, 2020
ENGINE, FUEL/PROPULSION SYSTEM
MY ENGINE LIGHT CAME ON WHILE DRIVING TO WORK ON A CITY STREET AROUND 7:30 AM ON MY WAY TO WORK AND WHEN I GOT HOME MY HUSBAND CHECK THE CODE WAS P144A FOR A EVAP PURGE VALVE. AFTER DOING SOME RESEARCH THIS IS A COMMON PROBLEM WITH A RECALL JUST NOT FOR MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349327August 14, 2020
FUEL/PROPULSION SYSTEM
I WAS DRIVING HOME WHEN OUT OF NOWHERE, MY VEHICLE IS STARTING TO STALL AND I KEPT PUNCHING THE GAS AND IT WAS LIKE THE KEY WAS OFF. LUCKILY, EVEN THO I WAS IN TRAFFIC, I WAS IN THE RIGHT HAND LANE AND THERE WAS A SHOULDER I WAS ABLE TO PULL OVER ON. YOU CAN TURN IT OVER AND IT QUICKLY STALLS. WHEN I GOT MY VEHICLE TO BE CODE READ, IT SAID ,'NO FUEL DELIVERED TO THE FUEL RAIL.' I COULD HAVE CAUSED OR BEEN IN A HORRIBLE WRECK IF LUCK HAD NOT BEEN THAT I WAS CLOSE TO A SHOULDER TO PULL OVER AT. I WAS ON THE HIGHWAY DRIVING IN MULTIPLE LANES THIS IS A SAFETY ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349331August 14, 2020
ELECTRICAL SYSTEM
THE BUTTONS ON MY KEY ALL WORK BUT WHEN I GO TO START MY CAR IT SAYS THERE IS NO KEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349338August 14, 2020
SERVICE BRAKES, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
BACK AT THE END OF JUNE, FIRST PART OF JULY I HAD A CHECK ENGINE LIGHT ON AND THEN THE NEXT DAY IT WAS OFF BUT SOME STUPID "MY KEY CAME ON AND NOT IT REGULATES MY SPEED AND VOLUME. I AM NOT PAYING OVER $200 TO HAVE IT REMOVED. BUT THE MOST IMPORTANT THING IS THE CLUTCH ON MY TRANSMISSION IS OUT AND FORD WON'T REPLACE IT FOR FREE AND I DONT HAVE THE MONEY TO FIX IT. I BELIEVE FORD SHOULD FIX IT FOR FREE SINCE THEY CAN'T BUILD GOOD TRANSMISSIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348967August 13, 2020
STEERING
WAS DRIVING ~75 MPH, GOT OFF HIGHWAY TO GET GAS (NO SIGNS OF ANY STEERING PROBLEMS). TURNED CAR BACK ON WARNING CAME ON, TURNED CAR BACK OFF AND ON AGAIN, WARNING STILL THERE. MOVE CAR TO PARKING SPOT FROM PUMP, NO POWER STEERING. HEARD THERE WAS A RECALL FOR POWER STEERING FOR SOME FORD FOCUSES BUT NOT FOR MY VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349061August 13, 2020
ENGINE
MY CAR IS STALLING ITS JUMPING WHEN I TAKE OFF. I GET STRANDED AT CONVIENT STORES, DOCTORS APPOINTMENTS. AFTER I GET IT UP TO 60 MPH ITS OK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349094August 13, 2020
ENGINE
MY ENGINE HAD RUBBER PIECES IN IT FROM THE BELT INSIDE THE ENGINE EXPLODING - I HAVE AN EXTENDED WARRANTY AND FORD WILL NOT COVER IT DUE TO THE TENSIONER BELT BROKE TOO WHICH IS NOT A COVERED PART
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349109August 13, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE FUEL PUMP KEEP DISABLING! WHEN TRYING TO CRANK THE CAR IT WILL CONTINUE TO TURN OVER AFTER THE KEY HAS BEEN PULLED BACK OUT OF THE START POSITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348873August 12, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT AFTER REFUELING, THE ENGINE WOULD NOT IMMEDIATELY START. THE FAILURE WAS ONLY PRESENT WHEN REFUELING MORE THAN A HALF TANK OF FUEL. ALSO, WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUTOFF AND THE MESSAGE TRANSMISSION NOT IN PARK WOULD BE DISPLAYED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER PALMETTO FORD LOCATED AT 1625 SAVANNAH HWY, CHARLESTON SC 29407 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 18V735000 (FUEL SYSTEM). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 60,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348915August 12, 2020
POWER TRAIN
THE VEHICLE SHUDDERS IN FIRST GEAR AND CHANGES HARD TO SECOND GEAR. THE VEHLCLE WAS CHECKED AND WAS DIAGNOSED WITH CLUTCH PROBLEMS, IN WHICH THE COMPANY WHICH HAD THE CAR KNEW ABOUT. IT IS NOT CLEAR IF THE COMPANY HAD THE CAR WHEN THERE WAS A RECALL FOR THAT PARTICULAR PART 2 YEARS AGO. THE FORD COMPANY KNEW ABOUT THE PROBLEM ALL THE TIME, AND ISSUED A WARRANTY WHICH HAS EXPIRED. IF THE CAR WAS WORKED ON UNDER THE FIRST RECALL, THE WARRANTY SHOULD BE VALID BECAUSE IT WASNT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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