Ford Focus Complaints

22,326 consumer complaints on file.

#11353053September 3, 2020
POWER TRAIN
WHILE DRIVING MY CAR IT WOULD NOT PULL HILL WHEN DRIVING, HAD TO PULL OVER AND ADD TRANSMISSION FLUID BECAUSE IT WAS LOW. THIS IS THE SECOND TIME I HAD TO ADD FLUID TO THIS VEHICLE. IS THERE A RECALL ON THIS PROBLEM OR NOT. VEHICLE DO NOT HAVE THE POWER IT HAD WHEN I FIRST BOUGHT IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353072September 3, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHILE DRIVING TO WORK AS I PULLED OUT OF MY NEIGHBORHOOD MY RPMS BEGAN BEGAN DO RAPIDLY BOUNCE BETWEEN 0-6 AND THE GAS PEDAL DIDN'T RESPOND TO ANYTHING LIKE THE ENGINE WAS NOT RECEIVING ENOUGH FUEL. I STOPPED THE CAR, IN THE MIDDLE OF THE ROAD, PUT IN PARK AND THE ENGINE RETURNED TO A NORMAL IDLE. I BEGAN TO CONTINUE DRIVING TO TURN AROUND COME BACK HOME WORRIED ABOUT THIS ISSUE. ABOUT A HALF MILE LATER THE ENGINE COMPLETELY STALLED ON ME IN THE MIDDLE OF THE ROAD. THE CAR WOULD CRANK WITH NO START. THIS IS A HUGE SAFETY CONCERN. I HAD TO HAVE MY CAR TOWED TO THE LOCAL FORD DEALERSHIP AT BEACH FORD IN VIRGINIA BEACH, VA. AFTER THEIR TESTING I WAS TOLD THAT THE FUEL PUMP DRIVER MODULE (FPDM) NEEDS REPLACED AND THAT THE PART IS BACKORDERED WITH AN ESTIMATED DELIVERY DATE 2 WEEKS OUT. THE CAR ONLY HAS 23,500 MILES ON IT. THERE'S NO RECALL AT THIS TIME FOR FORD FOCUS STALLING ISSUE WHILE DRIVING WHICH IS A HUGE SAFETY CONCERN FOR A VEHICLE TO STALL WHILE TRAVELING DOWN A ROAD/HIGHWAY. THAT FACT DISGUSTS ME BECAUSE IT IS A KNOWN AND REOCCURRING PROBLEM AND NOTHING HAS CAME OF IT. I ALSO FIND IT INTERESTING THAT PEOPLE WITH THE SAME ISSUES HERE WERE RECOMMENDED TO REPLACE DIFFERENT PARTS. I'M CURIOUS TO SEE IF THIS FPDM WILL SOLVE THE PROBLEM OF STALLING IN THE MIDDLE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353088September 3, 2020
POWER TRAIN
THE VEHICLE HAS HAD 2 TRANSMISSION FAILURES WITHING 1,700 MILES. THE FIRST AT 64,000 MILES AND CHANGE, WHICH BEGAN WITH GRINDING IN 3RD GEAR AND PROGRESSED TO 4TH AS WELL. IT WAS REPLACED WITH A FACTORY REFURBISHED TRANSMISSION. THIS TRANSMISSION FAILED AT 66,000 MILES, LESS THAN 2 MONTHS AFTER REPAIR. THIS TIME IT WAS JUST GRINDING IN 4TH GEAR. BOTH OF THESE OCCASIONS OCCURRED DURING DRIVING AT ABOUT 30 MPH AND NORMAL SHIFTING, IN A STRAIGHT LINE. THE VEHICLE WAS IN MOTION DURING BOTH OF THESE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352787September 2, 2020
POWER TRAIN
AFTER RE-FUELING, CAR BEGAN TO MOVE, THEN STOPPED MOVING WHILE ENGINE WAS RUNNING JUST FINE. AFTER RESTARTING ENGINE 2-3 TIMES, CAR MOVED SLOWLY(<5MPH) DESPITE ATTEMPTS TO ACCELERATE. THE FIRST OCCURRENCE: AFTER LEAVING IT PARKED OVERNIGHT, CAR WORKED FINE. SECOND OCCURRENCE: I DROVE THE CAR (<5MPH) OUT OF PARKING LOT, ACROSS A CITY STREET TO FORD DEALER. BOTH TIMES, THE CAR WOULD NOT ACCELERATE AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352781September 2, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE HESITATED WHILE ACCELERATING. ADDITIONALLY, THE CONTACT STATED THAT IT WAS AS IF THE VEHICLE WAS IN NEUTRAL. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THE CATALYTIC CONVERTER FAILED. THE OXYGEN SENSOR WAS REPLACED HOWEVER, THE REPAIR FAILED TO FIX THE FAILURE. THE CONTACT SPOKE TO AN UNKNOWN DEALER WHO INFORMED THE CONTACT THAT THE WARRANTY HAD EXPIRED. A DIAGNOSTIC TEST WAS NOT PERFORMED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 105,000.*DT*JB*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352456September 1, 2020
POWER TRAIN
THE CAR VIBRATES WHEN YOU ACCELERATE FROM A STOP. AND IT ONLY HAPPENS FROM A STOP AND NOW WHILE DRIVING . SEVERAL FORUMS SHOW THAT THEY ARE HAVING THE SAME ISSUE. THINKING IT'S THE TRANSMISSION BUT THEY STATE IT'S FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352460September 1, 2020
POWER TRAIN, UNKNOWN OR OTHER
VEHICLE MANUFACTURED 06/2016. VEHICLE HAS SHUTTERED WHEN ACCELERATING FROM A STOP SINCE PURCHASE IN FALL 2016. I HAVE BROUGHT THE VEHICLE TO THE DEALER FOR THIS AND THEY INFORMED ME THERE IS NOTHING THEY CAN DO ABOUT IT, IT IS JUST THE WAY THE 2016 FORD FOCUS IS BUILT. ON 31 AUGUST 2020 THE VEHICLE WAS OFF IN A PARKING SPOT. WHEN I TURNED THE VEHICLE ON AND SHIFTED INTO REVERSE, TO BACK OUT, THE VEHICLE WOULD NOT MOVE AND THE SERVICE ENGINE LIGHT IS CAME ON. WHEN I PUT THE VEHICLE IN REVERSE THE DASHBOARD INDICATOR READS R AND THE BACK UP CAMERA ACTIVATES BUT THE TIRES DO NOT SPIN AND THE VEHICLE DOES NOT MOVE. TO BACK OUT OF A PARKING SPACE I HAVE TO PUSH THE VEHICLE OUT. I HAVE DRIVEN THE VEHICLE APPROX 30 MILES SINCE THIS HAPPENED AND THE SHUTTERING IS MUCH WORSE THAN BEFORE. WHEN STARTING TO MOVE FROM A STOP THE VEHICLE STRUGGLES FOR ABOUT 5 SECONDS BEFORE ACCELERATION. VEHICLE IS AT 82,395 MILES.*DT CONSUMER HAS BEEN IN CONTACT WITH THE DEALER AND HAS REPLACED THE TCM WHICH WAS UNDER RECALL BUT ISSUE IS RECURRING. DEALER IS ASKING FOR $3,000 TO HAVE IT FIXED. CONSUMER HAS CONTACTED THE MANUFACTURER AND WAS PROVIDED #20B23 (REPLACEMENT OF CLUTCH ACTIVATOR MOTOR). CONSUMER PROVIDED INFO TO DEALER BUT VEHICLE IS NOT QUALIFIED DOES NOT HAVE ERROR CODES LISTED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352568September 1, 2020
FUEL/PROPULSION SYSTEM
MY CAR 2018 FORD FOCUS ISN'T PART OF THE RECALL. I'M HAVING THE SAME PROBLEM WITH THE CANISTER PURGE VALVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352661September 1, 2020
POWER TRAIN
EXTREME SHUDDERING AND JERKING. CLUTCH IS NOT SHIFTING INTO GEARS. THIS CAR IS A HAZARD. COMPLETE LEMON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352187August 31, 2020
UNKNOWN OR OTHER
MY DAUGHTER WAS DRIVING MY CAR AND IT JUST STOPPED. WE HAD TO HAVE THE CAR TOWED. WE HAD THE MECHANIC COME TO THE HOUSE. THE CAR STARTED RIGHT UP. WE WENT AHEAD AND HAD THE BATTERY CHECKED. THE BATTERY WAS FINE. A WEEK LATER AND ON A CONTINUOUS BASIS WE'VE TRIED TO START THE CAR AND IT DOESN'T START AT ALL. THE SAME MESSAGE CONTINUES TO APPEAR STARTING SYSTEM FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352315August 31, 2020
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE VEHICLE BECAME DIFFICULT TO STEER WHILE DRIVING. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CROSSROADS FORD OF DUNN BENSON (1700 W. CUMBERLAND ST, DUNN, NC 28334), AND WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE (PSCM) NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352342August 31, 2020
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I BOUGHT A USED 2016 FORD FOCUS 4DR SE AT AUTOCITY EL CAJON ON MAY 21, 2018 WITH ODO: 45,141 AND WAS UNDER THE MANUFACTURER'S WARRANTY UPON PURCHASE FOR THE PRICE OF $15,164.23. OCTOBER 29, 2018- I RECEIVED A MASS EMAIL REMINDER FROM AUTO CITY TO CHECK IF THERE ARE ANY KNOWN RECALLS UNDER MY CAR. DECEMBER 2018- I RECEIVED A RECALL NOTICE FROM FORD VIA SNAIL MAIL AND CALLED A FORD DEALER TO SUBMIT A TICKET. I WAS TOLD THAT THE PARTS WERE NOT AVAILABLE TO FIX THE RECALL AND WILL BE NOTIFIED ONCE AVAILABLE. NO RESPONSE BACK REGARDING THE ISSUE TILL THIS DAY. SAFETY RECALL NOTICE 18S32/ NHTSA RECALL 18V-735 *I WAS ADVISED AND COMPLIED WITH ALWAYS LEAVING MY FUEL LEVEL TO 1/2 TANK OF GAS UNTIL THE RECALL GETS RESOLVED. AUGUST 2019- RECEIVED RECALL NOTICE VIA SNAIL MAIL. SAME ISSUE. SAME PROCEDURES: CALLED FORD DEALER, LEFT A TICKET/REQUEST, NO RESOLUTION. AUGUST 10, 2019-WENT TO GET OIL CHANGE AND ALIGNMENT. STARTED TO NOTICE JERKING WHILE DRIVING, ACCELERATION ISSUE, CAR START TROUBLES AND ENGINE LIGHT TURNING ON/OFF. DECEMBER 2019-GOT AN INITIAL CHECK FROM NORTH PARK AUTO REPAIR DUE TO ENGINE LIGHT ON. DTC DESCRIPTION: P219A- AIR/FUEL RATIO IMBALANCE -I WAS REFERRED TO AUTOCITY TO GET IT FIX UNDER WARRANTY DECEMBER 9, 2019- I REACHED OUT TO AUTOCITY VIA EMAIL AND TELLING THEM MY CONCERNS ABOUT THE ENGINE LIGHT AND THAT I HAVE NOT BEEN USING MY CAR FOR 2 WEEKS. DECEMBER 19, 2019- I GOT AN APPOINTMENT WITH AUTOCITY AND GOT A RESOLUTION UNDER THEIR WARRANTY: PORTFOLIO SERVICE WARRANTY WHICH LEFT ME TO PAY $100 COPAY. RECEIPT SHOWS THE FAULT CODE: P1294 THE ENGINE LIGHT ISSUE WAS FIXED , HOWEVER, I AM STILL EXPERIENCING JERKING, ACCELERATION LAG AND TROUBLE STARTING WHILE USING THE CAR TILL THIS DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352354August 31, 2020
VEHICLE SPEED CONTROL
FORD DEALERSHIP WOULD NOT REPAIR MY TRANSMISSION CONTROL MODULE/ SHUDDER EVEN THOUGH IT IS COVERED UNDER WARRANTY, BECAUSE "IT HAD NOT FAILED BAD ENOUGH YET". THEY ARE AWARE OF THE ISSUE AND SAID THE PART WAS FAILING. IF THE PART HAD NOT FAILED BAD ENOUGH YET, THEN I WOULD BE RESPONSIBLE FOR THE FEES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352355August 31, 2020
SERVICE BRAKES
IF YOU HIT YOUR BRAKES AND THE ABS ACTIVATES MOMENTARILY BECAUSE YOU HIT A BUMP WHILE BRAKING OR JUST BECAUSE YOU HIT THE PEDAL A BIT TOO HARD, A LOSS OF BRAKES OCCURS. THE VALVE INSIDE THE HYDRAULIC CONTROL UNIT RESPONSIBLE FOR ACTIVATION OF THE ABS FAILS TO CLOSE COMPLETELY CAUSING FLUID BYPASS AND NO BRAKE PRESSURE RESULTING IN THE PEDAL FALLING TO THE FLOOR. AFTER SOME TIME, THE PEDAL RETURNS TO NORMAL FUNCTION AND THE HCU VALVE SEEMINGLY SEALS BE IT THE SAME DRIVE, OR A COUPLE DRIVES . THIS OCCURS AT RANDOM, ONLY WHEN THE CORRECT AMOUNT OF BRAKE PRESSURE AND ROUGH ROAD CONDITIONS COMBINE FOR THE ABS TO ACTIVATE. HOWEVER, THE BREAKS DO NOT RETURN IMMEDIATELY, SO YOU ARE FORCED TO DRIVE WITH VIRTUALLY NO BRAKES TILL IT FINALLY RESOLVES ON ITS OWN. THIS HAS HAPPENED IN STORMS, WHERE I HAD TO STOP HARD DUE TO DEBRIS IN THE ROAD. THIS IS ESPECIALLY PROBLEMATIC WHEN EXITING A HIGHWAY AND THE EXIT RAMP IS MILLED, SO WHEN YOU ARE BREAKING AND HIT THE GROOVED SECTION THE BRAKES DISAPPEAR. THIS ALSO OCCURS IF YOU HIT A ROUGH PATCH OF ROAD OR POTHOLE WHILE BREAKING. THIS IS INCREDIBLY DANGEROUS, WITH THE ROOT CAUSE BEING A DEFECTIVE VALVE DESIGN IN THE HCU AND IS A COMMON ISSUE ACROSS THE FORD LINEUP. THE ISSUE IS THE PROBLEM IS INTERMITTENT, HARD TO DIAGNOSE, AND ALWAYS MISDIAGNOSED AS AIR IN THE SYSTEM. THE ROOT CAUSE IS A FAULTY HCU CAUSING A VALVE TO FAIL TO SEAT PROPERLY AND ALLOW PRESSURE BLOWBY. THIS IS GOING TO LEAD TO AN ACCIDENT BECAUSE IT IS NOT PREDICTABLE, AND IT DOES NOT RECOVER UNTIL SOME TIME HAS PASSED. SO IMAGINE A FOCUS EXITING THE HIGHWAY AND LOSING THE BRAKES UNEXPECTEDLY AND FOR THE REST OF THE DRIVE - THAT IS A DISASTER WAITING TO HAPPEN. NO INDICATION OF ANYTHING ABNORMAL IN THE INSTRUMENT CLUSTER, NO LIGHTS. THIS HAPPENED AGAIN THE OTHER DAY AND IT HAS YET TO RESET ITSELF - FORD NEEDS TO FIX IT!! LOSS OF BRAKES FROM HITTING A BUMP - SO DANGEROUS! *LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352103August 30, 2020
ENGINE
2012 FORD FOCUS LOOSING ENGINE COOLANT.WHEN IN MOTION AND IN PARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351922August 29, 2020
WHEELS
ONE TIRE WAS INSTALLED AND IT IS CONSTANTLY LEAKING AIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351948August 29, 2020
UNKNOWN OR OTHER
THE AUTOMATIC TRANSMISSION FAILS - IT IS NOT SIFTING SPEEDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351961August 29, 2020
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, UNKNOWN OR OTHER
PROBLEMS I HAVE HAD WAS SLIPPING, BUCKING, JERKING, AND SUDDENLY ACCELERATE. IN ADDITION, THE TRANSMISSIONS CAUSED DELAYED ACCELERATION AND DELAYS IN DOWNSHIFTS, CUTS OFF IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351972August 29, 2020
VISIBILITY/WIPER
WIPERS WOULD NOT TURN ON. THEN THEY CAN ON BY THEMSELVES, FUNCTIONED IRRATIONALLY AND WOULD NOT TURN OFF EVEN WHEN THE CAR WAS TURNED OFF AND THE KEYS WERE REMOVED FROM THE IGNITION. THE CAR WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352038August 29, 2020
POWER TRAIN
MY CAR SHAKES VIOLENTLY WHENEVER I MAKE TURNS. IT SHAKES AND HAS TROUBLE GOING FORWARD WHENEVER I DRIVE AFTER A STOP LIGHT TURNS GREEN. THESE THINGS ALWAYS HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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