Ford Focus Complaints

22,326 consumer complaints on file.

#11362775October 5, 2020
POWER TRAIN
I BOUGHT MY SON A 2014 FORD FOCUS TWO YEARS AGO IT WAS A REBUILT/SALVAGED TITLE THAT HAD BEEN FULLY REPAIRED. IT WAS A NICE CAR AND IS. I TOOK IT TO ROCKWALL FORD FOR RECALLS DOOR LATCH AND TRANSMISSION CLUTCH ISSUE. THEY WERE NICE AND SAID THERE IS NO NEED TO REPLACE THE CLUTCH UNTIL IT STARTS ACTING UP. BUT WE ARE GIVING YOU 100K PLUS MILES EXTENDED WARRANTY. FAST FORWARD TWO YEARS MY SON IS DRIVEN THE CALL 20K PLUS MILES AND NOW IN TUCSON AZ ATTENDING COLLEGE AND TUTTLE FORD IN TUCSON, AZ SAID IT WAS NOT COVERED BECAUSE THE CAR HAS A SALVAGED TITLE. THIS IS NOT RIGHT, THE SALVAGE TITLE HAS NOTHING TO DO WITH A CLUTCH RECALL. HE SAID THE OTHER DAY HE WAS DRIVING ON THE HIGHWAY AND IT DID NOT WANT TO GO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362786October 5, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE PULLING OUT OF THE PARKING LOT LESS THAN 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO SHOW LOW FORD (1920 E DEUCE OF CLUBS, SHOW LOW, AZ 85901; (928) 537-3673) AND WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE REPAIR WAS NO LONGER COVERED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362504October 3, 2020
POWER TRAIN
THERE WAS A PREVIOUS RECALL ON THE TRANSMISSION SHUDDER ISSUE. THIS ISSUE WAS RESOLVED THROUGH A COMPLETE REBUILD OF MY TRANSMISSION, BUT THIS ISSUE THAT SHOULD NO LONGER EVEN EXIST, DUE TO NEW PARTS IS STILL THERE. THIS IS NOT SOMETHING THAT SHOULD BE HAPPENING. I THINK THAT MY CAR SHOULD BE REPLACED DUE TO FORD'S ONGOING ISSUE. I THINK THEY ARE USING EITHER USED PARTS, OR THEY KNOW THE PARTS NEEDED TO FIX THIS ISSUES ARE FAULTY AS WELL AND CONTINUE TO DO THIS TO CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362507October 3, 2020
ELECTRICAL SYSTEM
WHEN SHIFTING INTO REVERSE, BACKUP CAMERA FOR 2016 FORD FOCUS SE FREQUENTLY DISPLAYS AS "CAMERA UNAVAILABLE" OR DISPLAYS AN IMAGE TOO DARK TO DECIPHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362528October 3, 2020
FUEL/PROPULSION SYSTEM
CANISTER PURGE VALVE IS NOT CLOSING CAUSING CHECK ENGINE LIGHT AND CODE P1450
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362552October 3, 2020
POWER TRAIN
ERRATIC TRANSMISSION SLIPPING IN LOWER GEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362570October 3, 2020
POWER TRAIN, UNKNOWN OR OTHER
MY TRANSMISSION CLUTCHES. THEY HESITATE , SHUTTER AND IT NEVER WANTS TO MOVE AND HAS ALREADY BEEN REPAIRED TWICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362435October 2, 2020
STEERING
HAS ANYONE HAD ANY ISSUES WITH POWER STEERING? I HAVE A 2014 TITANIUM AND FOR THE LAST MONTH OR SO I'VE NOTICED MY POWER STEERING TAKING A COUPLE SECONDS LONGER TO KICK IN WHEN I START MY CAR. LAST WEEK, AN ALERT CAME ON STATING 'POWER STEERING ASSIST MALFUNCTION'. I TOOK IT INTO A FORD DEALER TO GET LOOKED AT, AND THEY SAID THE CODE THAT CAME UP FOR THEM SHOWED A POWER STEERING MODULE/POWER STEERING GEAR ISSUE. THE WHOLE THING NEEDS REPLACED. I WAS BACKING OUT OF MY DRIVEWAY WHEN THE ALERT CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362459October 2, 2020
POWER TRAIN
BOUGHT THE CAR USED AT A PRIVATE DEALER AND ONLY HAD IT A FEW DAYS AND CAR STARTED JERKING THEN JUST STOP WOULDN'T GO IN DRIVE OR REVERSE. TOOK IT TO WAYNE COUNTY FORD THEY WHERE NASTY SO I LOOKED UP RECALLS AND THERE'S A RECALL ON THE TRANSMISSION AND A LAW SUIET THAT WAS WON. NO WARRENTY BUT IT'S A RECALL THAT THEY NEED TO FIX. WHEN CAR JUST STOPS IN DANGER OF GETTING HIT BY OTHER VEHICAL CAUSE IT WILL NOT MOVE. CAN NOT EVEN ASSELORATE IT DIES RIGHT DOWN. TOOK IT TO A LOCAL TRANSMISSION PLACE AND THEY SAID IT NEEDED NEW TRANSMISSION. IT'S LISTED WHEN U LOOK UP THROUGH FORD THERE'S A RECALL ON THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362150October 1, 2020
FUEL/PROPULSION SYSTEM
I'M WRITING TO COMPLAIN ABOUT HOW FORD HANDLED THE SAFETY RECALL 18S32 / NHTSA RECALL 18V-735 . WHEN I GOT THE LETTER IN THE MAIL THAT MY CAR WAS RECALLED FOR THIS PART THAT COULD CAUSE THE GAS TANK TO COLLAPSE I TOOK IT TO MY LOCAL FORD DEALERSHIP AND THEY REPROGRAMMED THE VALVE , WHICH TO ME IS JUST PUTTING A BAND AID ON THE PROBLEM AND NOT REPAIRING IT. 11 MONTHS LATER THE PART FAILED AND WHEN I TOOK IT BACK TO THE DEALERSHIP TO HAVE IT REPLACED THEY CHARGED ME FOR THE REPAIR. AFTER TALKING WITH FORD MOTOR COMPANY THEY ARE TELLING ME THAT THIS IS THEIR POLICY. MY OPINION IS THAT THE PART SHOULD HAVE BEEN REPLACED ON THE FIRST VISIT. THIS WILL CAUSE SAFETY ISSUES IF LEFT WITH THE FAULTY PART ON THE CAR. CAN YOU CHECK INTO WHY FORD HAS SUCH A POLICY IN PLACE ? THANKS, SCOTT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362159October 1, 2020
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE BACK-UP CAMERA FAILED TO OPERATE AS DESIGNED. THE CONTACT STATED THAT THE IMAGE FROM THE BACK-UP CAMERA WAS NOT CLEAR WHEN THE VEHICLE WAS SHIFTED INTO REVERSE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362322October 1, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I HAVE BEEN HAVING COOLING PROBLEMS FOR MONTHS. IT WOULD RUN HOT WITHOUT ANY SIGNAL OF IT GETTING TO HOT. NOW IT WONT CRANK. I WAS TRAVELING ON INTERSTATE AT ABOUT 65 MPH AND SMELLED BURNING PULLED OVER AND WOULDN'T CRANK AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362055September 30, 2020
LATCHES/LOCKS/LINKAGES, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT INTO GEAR WITHOUT VIBRATING ABNORMALLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS TAKEN TO GRIECO FORD OF DELRAY BEACH LOCATED AT 3000 S FEDERAL HWY, DELRAY BEACH, FL 33483, WHERE IT WAS STATED THAT THE RECALL REPAIR ONLY COVERED A PART OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362073September 30, 2020
ELECTRICAL SYSTEM
I WENT TO USE MY KEYLESS ENTRY AND IT WOULDN'T WORK I ASSUMED IT WAS THE BATTERY SO I CHANGED IT STILL DOESN'T WORK.SO I WAS HAVING TO UNLOCK IT BY THE KEY. I WENT TO UNLOCK MY CAR AND THE KEY WOULD ONLY TURN HALF WAY SO I HAD TO CALL A LOCK SMITH TO UNLOCK MY CAR. NOW I CANT OPEN MY DRIVER SIDE DOOR FROM THE OUTSIDE NOR CAN I LOCK MY CAR PERIOD THE LOCK BUTTON DOESN'T UNLOCK ALL THE LOCKS SOMETIMES IT DOESN'T UNLOCK ANY AND THE TWO BACK DOORS WONT EVEN OPEN HALF THE TIME EITHER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361662September 29, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY CAR IS SHUTTING OFF WHEN I STOP THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361738September 29, 2020
FUEL/PROPULSION SYSTEM
IT IS HARD TO START AFTER REFUELING. STARTER KEEPS TRYING BUT UNLESS YOU PRESS THE GAS PEDAL, IT WILL NOT STARTS. THEN IT SPUTTERS WHEN IT STARTS. IT HAS ALSO SPUTTER A COUPLE OF TIMES WHEN RUNNING (BUT IT NEVER STALLED)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361917September 29, 2020
POWER TRAIN
SHAFFER FORD -I WAS TOLD THEY FIXED THE RECALL ON MY FORD FOCUS, I DONT THINK THEY DID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361439September 28, 2020
ENGINE, UNKNOWN OR OTHER, EXTERIOR LIGHTING
#01. THE PANEL LIGHT ARE NOT WORKING IN MY 2012 FORD FOCUS HATCHBACK SE - THE FUEL WARNING LIGHT DOES NOT WORK EITHER WAY - STATIONARY OR IN MOTION, THE LOW FUEL WARNING LIGHT DOES NOT COME ON. I NEED FURTHER ASSISTANCE IN TROUBLESHOOTING FOR THIS VEHICLE. TO INSPECT MY VEHICLE AND CHECK WHY THE LIGHTS ARE NOT COMING ON. #2 THE POSITIVE BATTERY CABLE IS VERY CORRODED. #3. I'MNOTABLE TO PROPERLYOPENCAR FRONT DOOR FROM OUTSIDE ONPASSENGERSIDE. I CAN OPEN THE DOOR BUT EXERTING A GREATER FORCE WHEN I PULL TO OPEN THIS DOOR THAN THE REST OF THE DOORS.*DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361480September 28, 2020
ELECTRICAL SYSTEM, STEERING
RECEIVED A MESSAGE OF POWER STEERING ASSISTT FAILURE THEN WHEEL WOULD NOT TURN AND GOT VERY HARD I WAS ALMOST IN AN ACCIDENT . IT WAS IN MOTION ON THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361349September 27, 2020
POWER TRAIN
WHEN I WENT TO WARM UP MY CAR THE CHECK ENGINE LIGHT IS ON AND THE TRANSMISSION DOESN'T WORK RIGHT. IT TAKES A WHILE TO ENGAGE THE GEAR AND WON'T GO PAST 30 MPH. IT SHIFTS VERY ROUGH. IT HAS BEEN DOING THIS FOR A WHILE NOW EVERY TWO DAYS NOW. I HAVE DONE THE TCM ADAPTIVE LEARNING SERVICE IN FORSCAN AND I HAVE UPDATED THE PCM AND TCM AND ABS MODULES TO THE LATEST CALIBRATION. AFTER THE TCM ADAPTIVE LEARNING IT SHIFTS FINE BUT THE DTC'S WILL COME BACK ON IN A FEW DAYS. THE DTC'S ARE P2831, P2833, AND P287B. I DON'T KNOW WHAT ELSE TO DO? THE BATTERY AND BATTERY CABLES ARE FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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