Ford Focus Complaints

22,326 consumer complaints on file.

#11361226September 26, 2020
FUEL/PROPULSION SYSTEM
THE CAR HAS HAD MULTIPLE FUEL MALFUNCTIONS. THE FIRST ONE WAS THE PURGE VALVE WHICH I REPLACED. NOW THE CAR IS THROWING A CODE FOR A FUEL RAIL LOW PRESSURE AND STALLS OUT IN THE MIDDLE OF DRIVING EVEN WHEN I'M ON THE INTERSTATE. THIS IS VERY DANGEROUS AND I'VE NOTICED FORD HAS THE RECALL LISTED ON OTHER MODELS OF THE SAME YEAR BUT NOT MINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361241September 26, 2020
POWER TRAIN, UNKNOWN OR OTHER
MY 2014 FORD FOCUS HAS A AUTOMATIC CLUTCH PROBLEM. IT WAS REPLACED 2 YEARS AGO BY THE DEALERSHIP AND IS NOW HAVING SAME ISSUES ONLY WORSE. AS I AM DRIVING THE CAR WON'T GO FASTER AS I'M PASSING A CAR AND WHEN I STOP AT A TRAFFIC LIGHT IT JUMPS AS I GO. UNSAFE. I DON'T FEEL SAFE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361089September 25, 2020
STEERING
I WAS DRIVING MY FORD FOCUS 2015 AND THE STEERING WHEEL GOT STIFF AND THE CAR TURNED OFF AND I GOT OUT EATE MESSAGE STEERING LOSS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361109September 25, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
MY CAR JERKS WHEN I STOP AND START. HAD SPARKS PLUGS REPLACED BECSUSE I THOUGHT THEY WERE DAY. IT WILL NOT BACK UP WHEN ENGINE LIGHT COMES ON. WHEN GOING UP HILLS IT SEEM TO HESITATE ON SWITCH GEARS. CAR CUTS OF AT TIMES WHEN DRIVING AND HAD TO GET COOLANT AND HEATER HOSE REPLACED. WHEN ENGINE LIGHT IS ON SOMETIMES THE CAR WILL NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361110September 25, 2020
UNKNOWN OR OTHER
WHILE ROUNDING A TURN GOING UP HILL MY CAR STARTED SHIMMYING, AND STUDDERING. AT THAT POINT I AM LOSING POWER. WHEN PULLING INTO TRAFFIC IT IS ALSO DOING IT. I AM AFRAID IT'S GOING TO CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361127September 25, 2020
POWER TRAIN
I HAVE BEEN 3 TIMES IN FORD BY PROBLEM WITH THE CLUTCH, THE LAST TIME THEY SAID THAT THE INSURE DON'T PAY ANY MORE AND I NEED TO PAY TO FIX IT BY 2350$. IF I FIXED IT BEFORE, WITCH ONE WILL BE THE GUARANTEED, BECAUSE THEY GAVE ME THE LAST TIME BUT THEY DON'T WANT TO COVER NOW, YOU CAN FEEL THAT THE CAR LOST POWER, THIS SLIP INSIDE THE TRANSMITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361145September 25, 2020
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THERE ARE MORE THAN A FEW FAULTY PURGE VALVE AND SIMILAR TYPE VALVES ON THE FORD FOCUS POSSIBLY CAUSING EXCESSIVE VACUUM IN FUEL VAPOR MANAGEMENT SYSTEM. THE EXCESSIVE VACUUM MAY RESULT IN AN ENGINE STALL WHILE DRIVING,. WITHOUT WARNING AND WITHOUT THE ABILITY TO RESTART THE VEHICLE, INCREASING THE RISK OF A CRASH. AND YET MY YEAR MODEL AND MOTOR SIZE DID NOT MAKE THAT LIST. BUT YET I HAVE THIS PROBLEM ON MY 2018 FORD FOCUS SE ONLY @ 40,0000 MILES . THIS COULD HAVE BEEN A HUGE SAFETY ISSUE W/ MY YOUNG COLLEGE STUDENT DRIVING ALL HOURS OF NIGHT ON BACK ROADS DUE TO HER SCHEDULE. SHE HAD NO WARNING NO CHECK ENGINE LIGHT NOTHING. SHE WAS VERY LUCKY THIS DID NOT STALL ON THE HIGHWAY. SHE COULD HAVE BEEN REAR-END OR WHO NO WHAT ELSE. I BELIEVE THIS SHOULD ME FORD MANUFACTURING ISSUE AND THAT IT SHOULD BE ADDED TO SAFETY RECALL LIST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361149September 25, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
THE ENGINE STALLS AFTER ADDING FUEL AT A GAS STATION, THEN HESITATES TO START. BEEN TOLD ITS THE PURGE VALVE STUCK, BUT DEALER CHECKED AND ONLY CLEARED THE ENGINE LIGHT. ALSO, THE TRANSMISSION CLUTCH SLIPS FROM 1ST TO 2ND GEARS, ESPECIALLY WHEN VEHICLE HAS BEEN DRIVEN FOR LONG PERIOD OF TIME. TRANSMISSION ALSO MAKES CLICKING NOISES WHEN DRIVING OFF. NOTE; THE SAME VEHICLE, YEAR, MAKE AND MODEL HAVE BEEN RECALLED FOR THE VERY SAME ISSUES, HOWEVER FOR SOME REASON MY VEHICLE HAS NOT BEEN RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361172September 25, 2020
FUEL/PROPULSION SYSTEM
UNDER FORD RECALL # 18S32 A FUEL TANK DEFORMATION MAY HAPPEN FROM THE CANISTER PURGE VALVE (CPV). MY VEHICLE WAS ONLY FIXED WITH THE REPLACEMENT OF PURGE VALVE AND REPROGRAMMING THE PCM; AKINS FORD INVOICE# FOCS439115' LINE J#3 ON INVOICE. NO WHERE ON THE INVOICE DOES IT SAY THE FUEL TANK WAS INSPECTED. I RECEIVED CAR BACK AND I HAD RUN OUT OF FUEL TWICE (WITH GAUGE SAYING ATLEAST 50+ MILES TO EMPTY) OVER THE NEXT FEW MONTHS. I HAVE ANOTHER RECALL FOR THE DOOR LOCKS AND AFTER TALKING WITH DEALERSHIP WE AGREED TO SCHEDULE A DATE WHERE AS FORD COULD GIVE A LOANER CAR SO THAT THE DEALERSHIP COULD ADDRESS BOTH ISSUES. A WEEK LATER I WAS TOLD THAT THE FUEL TANK IS DEFORMED AND NEEDED REPLACEMENT BUT FORD WOULD NOT PAY FOR IT?? I WAS GIVEN EMAIL THAT FORD WILL NOT GO BACK TO OPEN THE CASE ABOUT TANK RECALL BECAUSE THEY FEEL I AM NOT A " LONG TERM VALUE (LTV) CUSTOMER" ? FYI I AND MY FAMILY HAVE BOUGHT SEVERAL CARS OVER THE YEARS AND JUST BECAUSE I HAVEN'T PURCHASED A NEW ONE IN THE LAST 5 YEARS AND DID JUST BUY THIS CAR AT BEGINNING OF 2020 ;BUT MY BROTHER IN-LAW DID AT END OF 2019.. ? WHY SHOULD THIS MATTER WHEN A SAFETY ISSUE; WHICH IT IS STILL, WHERE THE CAR COULD STOP RUNNING WHILE IN THE HIGHWAY BECAUSE OF THE UNSURE STATUS OF HOW MUCH FUEL IS LEFT. THERE ARE SEVERAL THINGS ONLINE ABOUT THIS HAPPENING TO OTHER OWNERS CARS JUST STALLING IN THE LANES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361008September 24, 2020
STEERING
WHILE DRIVING THE POWER STEERING WENT OUT SUDDENLY AND BECAME VERY HARD TO DRIVE HOME. SECONDS AFTER THE POWER STEERING WENT OUT A NOTICE OF POWER STEERING FAULT CAME UP AND SERVICE IS NEEDED. NO SIGN OF THIS GOING OUT OR ANY PRIOR STEERING ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361013September 24, 2020
ELECTRICAL SYSTEM, ENGINE
MY CAR FEELS LIKE IT'S JERKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360606September 23, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
MY CAR HESITATE AND JERKS WHEN ADVANCING FROM A STOP. THIS IS VERY SCARY WHEN I'M ON THE HIGHWAY. MY CAR AT TIMES DOESN'T PICK UP SPEED I HAVE TO PRESS DOWN MORE THAN USUAL TO GET UP TO SPEED.I HAD MY FUEL PUMP REPLACE BECAUSE THE INDICATOR DETECTED AN ISSUE, WASN'T AWARE THAT THIS WAS A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360676September 23, 2020
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, SUSPENSION
REPLACED TRANSMISSION DUE TO RECALL. THEN THEIR WAS A RECALL ON THE RECALL. TOOK CAR BACK STATING THE CAR STILL SHUTTERS AND STUTTERS. SUPV STATED YOU NEED TO DRIVE 2000 MILES IT WILL RESET. WELL HERE IT IS SEPTEMBER.2020 CAR IS STILL STUTTERING AND SHUTTERING WHEN COMING FROM STOP TO ACCELERATION CAUSING A POTENTIAL ACCIDENT FROM CAR BEHIND. WHAT CAN I DO. THEY BRUSH ME OFF EVERY TIME I TELL THEM THIS . WHEN THIS HAPPENS I GET A WARNING SMOOTH DRIVING SAVES FUEL NUMEROUS TIMES AND WILL APPEAR AS DRIVING ON INTERSTATE AND IT'S A SMOOTH ROAD. CAR WILL DECREASE SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360657September 23, 2020
STEERING
I WAS DRIVING ON THE INTERSTATE GOING 70MPH AND MY POWER STEERING WENT OUT ON THE DASH STEERING ASSIST FAULT POPPED UP ON MY DASH. I FORTUNATELY WAS ABLE TO PULL OFF THE INTERSTATE WITH OUT A ACCIDENT OCCURRING. IT WAS THE SCARIEST EVENT THAT HAS EVER HAPPENED TO ME AND MY CHILDREN. THIS STEERING FAULT COULD HAVE SERIOUSLY INJURED MY FAMILY OR SOMEONE ELSE. AND THEIR IS NO ACTIVE RECALL BUT THIS IS A COMMON PROBLEM IN THE 2012 FOCUS I SEE ONLINE. I HAVE A INVOICE FROM FIRESTONE THAT IT WILL BE 2,531.50 TO REPAIR POWER STEERING RACK AND PINION ASSEMBLY. FORD SHOULD BE HELD RESPONSIBLE FOR THIS AND PUTTING MY FAMILY AND OTHERS IN DANGER AND THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360673September 23, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE FUEL TANK CLOSE TO EMPTY. THE CONTACT FILLED THE FUEL TANK TO A QUARTER TANK AND THE VEHICLE RESUMED NORMAL OPERATION. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO GREULICH'S AUTOMOTIVE REPAIR (1429 E MOTORPLEX LOOP, GILBERT, AZ 85297) AND THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE PURGE VALVE WAS REPLACED AND THE ECM WAS REPROGRAMMED HOWEVER, THE FAILURE RECURRED SEVERAL TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND INFORMED THE CONTACT THAT THE RECALL REPAIR WAS PERFORMED INCORRECTLY AND THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.*DT*JB CONSUMER STATED VEHICLE STALLS WHEN CLOSE TO QUARTER TANK OF GAS AND APPROXIMATE MILEAGE WAS SLIGHTLY HIGHER.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360704September 23, 2020
FUEL/PROPULSION SYSTEM
MY CAR HAS BEEN STALLING, NOT WANTING TO TURN ON AND ITS ALSO USING WAY MORE GAS THAN WHAT IT SHOULD REALLY BE USING. I WENT FROM HAVING 34-35 MILES TO THE GALLON AND IT DROPPED DOWN TO 29 MILES TO THE GALLON... I HAVE TAKEN IT TO GET A DIAGNOSTIC TEST AND THEY SAID IT WAS MY PURGE VALVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360705September 23, 2020
UNKNOWN OR OTHER
MY HORN DOESNT WORK NOR DOES RADIO. DOOR LOCKS. OPERATE BY THEM SELFS, LOCK UNLOCK WHEN DRIVING. THE RACK AND PINION POWER STEERING WENT OUT.THEN COME BACK ON. AND ANTI THEFT IS OUT. BEEN ON GOING FOR 3 YEARS NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360817September 23, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
USER HAD A QUARTER OF A TANK OF GAS BEFORE HEADING HOME. SHORTLY AFTER, USER STARTED THE CAR AND IT STALLED. USER DID NOT THINK MUCH OF IT. USER SHUT IT DOWN AND TURNED KEY TO THE "ON" POSITION AND THE CHECK ENGINE LIGHT TURNED ON. THE CAR TURNED OVER AND WORKED. SHORTLY AFTER, USER WAS DRIVING CAR DOWN THE ROAD TOWARDS HIS HOUSE AND THE ENGINE STALLED. SYSTEMS AND ELECTRONICS SCREEN WERE ON, BUT EVERYTHING ELSE GLITCHED AND NOTHING REALLY WORKED, THE CAR TORQUE STEERED THE USER INTO ONCOMING TRAFFIC LANE. USER HAD TO USE E-BRAKE TO PROPERLY SLOW DOWN AND PULL TO THE SHOULDER OF THE ROAD AND TURN KEY ALL THE WAY OFF INTO THE "OFF" POSITION. USER WAITED 5 MINUTES TO ENSURE ALL SYSTEMS WERE SHUT DOWN, AND STARTED CAR BACK UP AGAIN TO SAFELY DRIVE THE REST OF THE WAY HOME. USER HAS EXTENDED WARRANTY AND WILL IMMEDIATELY HAVE DEALERSHIP LOOK AT VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360836September 23, 2020
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, SUSPENSION
THE CAR STALLED OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360465September 22, 2020
POWER TRAIN, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 20 MPH, THE CHECK ENGINE WARNING LIGHT AND LOW COOLANT LEVEL WARNING LIGHT ILLUMINATED. THE VEHICLE JERKED AND STALLED. THE VEHICLE WAS TURNED OFF AND FAILED TO RESTART. THE CONTACT TRIED A SECOND TIME AND THE VEHICLE STARTED AND RESUMED NORMAL OPERATION. NO DEALER WAS CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V813000 (FUEL SYSTEM, GASOLINE) AND 13V523000 (POWER TRAIN) AS POSSIBLE SOLUTIONS TO THE FAILURES HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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