Ford Focus Complaints

22,326 consumer complaints on file.

#11360466September 22, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT SHORTLY AFTER PURCHASING THE VEHICLE, THE CONTACT BECAME AWARE THAT THE CLUTCH WAS SLIPPING. WHILE RECEIVING AN OIL CHANGE, THE CONTACT WAS INFORMED THAT THERE WAS A TRANSMISSION LEAK COMING FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO NOURSE CHILLICOTHE AUTOMALL (423 N BRIDGE ST, CHILLICOTHE, OH 45601, (888) 691-6167) AND THE CLUTCH KIT WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE REPAIR WAS NOT COVERED UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360514September 22, 2020
FUEL/PROPULSION SYSTEM, STEERING
THIS IS ABOUT RECALL 18S32 FUEL TANK DEFORMATION RECALL I HAD THIS CAR IN THE DEALERSHIP SEVERAL TIMES AND MY OPINION THIS DEALERSHIP IS USELESS I RUN MY VIN ON THIS SITE AND SHOWS THIS RECALL HAS NOT BEEN FIXED I ALSO HAVE ANOTHER ISSUE THAT SEEMS IS BEING LOOKED AT BY FMCSA THE STEERING FAULT AND THE STEERING GOING OUT I PERSONALLY HAD A CLOSE CALL WHEN THE STEERING WENT OUT AND ALMOST CAUSED A WRECK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360516September 22, 2020
UNKNOWN OR OTHER
THE LCD SCREEN IS TOTALLY BLACK. NO VISIBLE CONTROLS WITHOUT SCREEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360541September 22, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
ONGOING ELECTRICAL ISSUES THAT MAY OR MAY NOT BE RELATED. VEHICLE WILL "STALL" WHILE IN MOTION OR WHILE POWERED ON BUT STOPPED AT A LIGHT FOR EXAMPLE. IT'S AN ELECTRIC VEHICLE SO THE CAUSE OF THE STALL IS UNCLEAR. VEHICLE WILL BE INOPERABLE FOR 1-10 MINUTES, INCLUDING POWER STEERING WHILE THE SYSTEM RESETS. THIS HAPPENS USUALLY AT SLOW SPEEDS OR WHILE STOPPED - IN REVERSE, CLIMBING HILLS, STOPPED AT TRAFFIC LIGHTS. THE PROBLEM WAS "FIXED" IN OCTOBER 2019 AND WE WERE TOLD THAT SOMETHING DOING WHILE ADDRESSING ONE OF THE ELECTRICAL RECALLS HAD CAUSED THE PROBLEM. NOW IT'S HAPPENING AGAIN AND FORD CAN'T TELL US WHY. WE'VE BEEN STRANDED PULLING OUT OF OUR DRIVEWAY IN THE PATH OF ON COMING TRAFFIC, BLOCKING ONE LANE ROADS IN OUR NEIGHBORHOOD AND AT INTERSECTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360565September 22, 2020
STEERING
3 TIMES, NOW; WHEN I BACKED OUT OF A PARKING SPOT AND ATTEMPTED TO TURN LEFT AND PULL FORWARD, THE STEERING LOCKED UP FOR A FEW SECONDS AND THEN SUDDENLY RELEASED. REASON IS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360181September 21, 2020
ENGINE, POWER TRAIN
IN THE SUMMER OF 2019 MY AIR CONDITIONING STOPPED BEING COOL. I HAD TO REPLACE THE WHOLE AIR CONDITION AS IT HAD A HOLE IN IT. THEN IN JULY 2020 MY TRANSMISSION JUST DIED. IT STARTED TO SLIP AND IMMEDIATELY STOPPED. I HAD TO REPLACE THE WHOLE THING. WHEN I FIRST BOUGHT THE CAR I TOOK IT BACK TO THE DEALER TWICE COMPLAINING ABOUT THEY WAY IT SHIFTED. THEY TOLD ME THERE WAS NOTHING WRONG. IT'S A NEW KIND OF TRANSMISSION THEY SAID. I PUT UP WITH IT ALL THE TIME, THINKING I COULDN'T FIX IT. NOT THAT I'VE REPLACED IT AT 69K MILES, I REALIZED THAT'S NOT RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360201September 21, 2020
VISIBILITY/WIPER
I WAS DRIVING MY CAR OUT OF THE GAS STATION AND I TURNED LEFT AND HONKED THE HORN BECAUSE SOMEONE WAS STILL SITTING AT THE GREEN LIGHT. AS I TURNED MY STEERING WHEEL BACK STRAIGHT THE WIPERS CAME ON BY THEMSELVES AND WOULDN'T GO BACK OFF. THIS HAS BEEN GOING ON FOR A YEAR. THEY TURN ON BY THEMSELVES EVEN WHEN THE KEY IS OUT OF THE IGNITION. I HAVE VIDEO PROOF NOT PICTURES. THEY DON'T WORK IN THE RAIN AND I'VE TRIED JUST ABOUT EVERYTHING I CAN TO FIX THEM BUT TO NO AVAIL. IF YOU LOOK UP WIPERS COMING ON BY THEMSELVES ON 2013 FORD FOCUS YOU'LL SEE THAT MY CAR ISN'T THE ONLY ONE DOING THIS. I'M SCARED SOMEONE IS GOING TO GET INJURED OR POSSIBLY KILLED BECAUSE THEY COULDN'T SEE WHEN A RAINSTORM SNEAKS UP ON THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360213September 21, 2020
POWER TRAIN
I AM COMPLAINING ABOUT THE TRANSMISSION. AFTER OWNING IT THEY HAD TO REPLACE PRESSURE PLATES IN THE VHICLE AFTER 25K MILES. NOW IT HAS 50K MILES AND IS DOING THE EXACT SAME THING AGAIN. AFTER READING MANY FORUMS THERE CLEARLY IS A PROBLEM WITH THIS AUTOMATIC TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360216September 21, 2020
ENGINE, UNKNOWN OR OTHER
MY TRANSMISSION ON MY 2016 FORD FOCUS SHUDDERS, BUCKS, JERKS, HESITATES WHILE CHANGING GEARS, AND THERE IS A DELAY IN ACCELERATION. THIS HAS BEEN AN ISSUE SINCE I PURCHASED THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360273September 21, 2020
STEERING
THE STEERING ASSIST KEEPS FAILING ON THIS CAR THAT I BOUGH FOR MY 16 YEAR OLD DAUGHTER MAKING IT NEXT TO IMPOSSIBLE TO STEER WHILE DRIVING. THIS IS A MAJOR SAFETY ISSUE. LUCKILY THE ONE TIME IT HAPPENED WHILE SHE WAS DRIVING IT WAS ON A STRAIGHT ROAD. IT HAS HAPPENED SEVERAL TIMES ON START UP. FOR HAS RECALLED THIS SAME STEERING ISSUES ON OTHER MODELS WITH THE EXACT SAME ELECTRONIC STEERING WITH THE EXACT SAME PROBLEMS. BUT NOT THE FORD FOCUS! SOMEONE IS GOING TO BE SERIOUSLY INJURED FROM THIS IF THERE IS NO RECALL. MANY PEOPLE CAN'T AFFORD 2K TO FIX IT THEMSELVES. SHAME ON YOU FORD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360300September 21, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE VEHICLE WAS PREVIOUSLY TAKEN TO ALLAN VIGIL FORD (6790 MT ZION BLVD, MORROW, GA 30260) WHERE THE VEHICLE WAS REPAIRED UNDER AN UNKNOWN RECALL. WHILE THE VEHICLE WAS BEING REPAIRED, SHE WAS INFORMED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THERE WAS A RECALL FOR THE MODEL YEAR VEHICLE HOWEVER, THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD JERK FORWARD WITHOUT WARNING. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360313September 21, 2020
ENGINE, POWER TRAIN
I HAVE A FORD FOCUS 2014.3RECALLS.1ST RECALL TRANSMITION,FOR THE LONGEST TIME FORD DEALERSHIP WOULD NOT FIX.FINALLY I CONTACTED THE NHTSA THEN TOLD FORD WHAT I DID THEY FINALLY FIXED IT BUT I DON'T THINK THEY DID A GOOD JOB. 2ND RECALL FUEL SYSTEM,I RECEIVED A RECALL ABOUT CPV THAT MIGHT STICK OPEN.THAT WOULD CAUSE ENGINE LIGHT TO COME ON,INACCURATE OR ERRATIC FUEL GAUGE, INACCURATE DISTANCE TO EMPTY, ENGINE STALL WHILE DRIVING WITHOUT WARNING THAT COULD CAUSE A CRASH. MY CAR HAS ALL THESE SYMPTOM ,TOOK IT BY THE DEALERSHIP TO GET FIXED THEY SAID FORD WOULD NOT FIX THE DEFECTS. BECAUSE SPECIAL CODES DIDN'T COME UP. SOUNDS LIKE A SCAM TO ME. FORD DOES NOT WANT TO COVER THEIR RECALLS !!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360047September 20, 2020
POWER TRAIN
I JUST PURCHASED THIS VEHICLE USED. I WAS COMPLETELY UNAWARE OF THE TRANSMISSION ISSUES IN THESE VEHICLES. THE CAR HAS 143,000 MILES ON IT AND THE EXTENDED WARRANTY THAT FORD HAS GIVEN ONLY GOES TO 100,000 MILES. FORD WILL NOT FIX MY CARS TRANSMISSION SHUDDERING AND JERKING PROBLEMS. WHEN YOU GO FROM A STOP TO PUSHING THE GAS, THE CAR JERKS AND SHAKES THE ENTIRE CAR WHILE THE AUTOMATIC TRANSMISSION TRIES TO SHIFT GEARS. IT IS VERY UNSAFE AND THE TRANSMISSION WILL FAIL DUE TO THE FAULTY CLUTCH AND ACTUATORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360051September 20, 2020
POWER TRAIN
WHEN PULLING OFF FROM A STANDSTILL THE TRANSMISSION SLIPS AND JERKS. THIS PROBLEM DOES,NT HAPPEN EVERY TIME BUT IT APPEARS TO BE WORSE WHEN THERE ARE PASSENGERS IN THE CAR. THE DATE BELOW IS THE LAST TIME IT HAPPENED. HAVE TAKEN IT BACK TO THE DEALERSHIP AND THEY SAID IT DID OK WHEN THEY DROVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360003September 19, 2020
POWER TRAIN
I WAS ON THE WAY DRIVING TO FIESTA FORD IN INDIO TO GET MY TRANSMISSION FIXED I HAD NO OTHER WAY TO GET IT TOWED DOWN THERE THAT MY WARRANTY,PATRIOT WARRANTY DECIDED NOT TO FIX MY CAR AFTER HAVING MY CAR FOR 2 WEEKS REMIND YOU I'M A CAREGIVER SO DRIVING ON THE WAY YOU KNOW MY TRANSMISSION IS GONE IT STARTLED ON ME AND A DIESEL NEARLY HIT MEI'VE BEEN TRYING TO FIND THE RECALL ON ON THE TRANSMISSION BUT THEY SAID THAT IT'S TOO LATE THE TRANSMISSION BEEN MESSED UP SINCE THE DAY THAT I GOT IT IT WAS A USED CAR I GOT IT FROM COACHELLA VOLKSWAGEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360025September 19, 2020
STEERING, SUSPENSION
BACKING UP THE WHEEL BARELY TURNS AND IT LOCKS UP WHILE BACKING UP, MAKING TURNS, THE WHEEL LOCKS UP AS I MAKE TURNS LEFT AND RIGHT I'LL BRING IT TO THE SHOP SEVERAL TIMES BUT THIS ISSUE PERSISTS EVERY YEAR I BUY A NEW POWER STEERING SYSTEM EVERY YEAR. I HAVE BROUGHT 3 POWER STEERING SYSTEMS FROM FORD 3 YEARS IN A ROW.IT'S DEADLY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360027September 19, 2020
POWER TRAIN
LOSS POWER AND DOES NOT DRIVE E. TRANSMISSION WILL NOW GO. ACTS LICK IT IS OUT OF GEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355704September 18, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
I JUST BOUGHT IS CAR WEDNESDAY THE 09TH 2020 AND ON THURSDAY THE 17TH I PICKED MY CAR UP FROM THE GARAGE AFTER GETTING IT INSPECTED, I GO BACK TO WORK AND LEAVE AROUND 730PM I WENT TO DROP MY FRIEND OFF AT HER HOUSE, HER HOUSE IS LOCATED ON A HILL, ONCE I TURNED THE CORNER AND HIT THE GAS, THE CAR BACKFIRED AND FELT LIKE IT WAS GOING TO STALL, EVERYTIME I STOP THE CAR IS HESITANT TO MOVE EVERYTIME I TRY AND TAKE OFF. ALSO WHILE I WAS ON MY WAY HOME I HAD TO TAKE A ROAD WITH A HILL AND WHAT A MISTAKE I DIDN'T THINK I WAS GOING TO MAKE IT TO THE TOP THAT'S WHEN THE CHECK ENGINE LIGHT CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355728September 18, 2020
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
1) BATTERY WAS REPLACED. CORROSION SURROUNDING BATTERY & ALL PARTS OF BATTERY. TOOK THE CAR TO INSPECTION <2 MONTHS LATER AND CORROSION WAS JUST AS BAD. 2) HAVE TAKEN CARE IN EVERY 2-4 MONTHS SINCE PURCHASING NEW IN 2018. UPON ACCELERATION AND TURNING, CAR SHAKES AND STUTTERS. EACH TIME IT IS TAKEN IN, THERE IS NOTHING DONE BECAUSE "IT'S A KNOWN PROBLEM AND THERE'S NO FIX."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359765September 18, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT EXPERIENCED A FAILURE WITH THE TRANSMISSION OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO GO INTO REVERSE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT CALLED BOB ROHRMAN SCHAUMBURG FORD (815 E GOLF RD, SCHAUMBURG, IL 60173), AND INFORMED THE DEALER OF THE FAILURE. AN APPOINTMENT WAS NOT YET SCHEDULED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING INTO SECOND GEAR PREVIOUSLY AND WAS TAKEN TO THE SAME DEALER WHERE THE CLUTCH AND TRANSMISSION WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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