Ford Focus Complaints

22,326 consumer complaints on file.

#11432755September 13, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Ford Focus. The contact stated while changing the oil there was a gasoline odor coming from the oil. The contact stated no warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432805September 13, 2021
POWER TRAIN
Cluch
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432554September 11, 2021
ELECTRICAL SYSTEM
Speakers making kids popping crackling ear piercing sounds even when car is shut off and keys are out car locked?! What's making this happen and is the car still safe to be in let alone drive?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432599September 11, 2021
POWER TRAIN
While driving the transmission will start to jeck. When I start to go after being stop at stop sign, it will start to jeck BAD it will shake the whole car. Had it at the Ford dealer THEY said it didn't read high enough to be repaired, something about only 75 needs to be 200. Which to me is [XXX]! THE CAR NEEDS TO BE FIX. He said the only good thing I still have 40000 miles before my warranty runs out THAT'S NOT FUNNY. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432400September 10, 2021
POWER TRAIN
The transmission went bad and I had to replace the clutch , the car would not go in reverse and left me on a busy street , the car also will turn off if the gas in under 80 miles til empty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432404September 10, 2021
UNKNOWN OR OTHER
This vehicle has had 3 transmissions replaced within the 36,000/3 year warranty.It now has 46,000 miles on it,no warranty and is need of another transmission replacement,as it shudders violently,stalls or surges upon stopping.i have reached out to Ford Motor Co. And no one will offer any type of help for repairs,or in getting me out of this death trap and into a safer vehicle,as they are well aware of the known issues per class action lawsuits.My only other option at this point is to file bankruptcy on this vehicle unless you can help me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432406September 10, 2021
UNKNOWN OR OTHER
The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds the vehicle jerked, shuddered, and stalled. The vehicle would not immediately accelerate while depressing the accelerator pedal. Additionally, while operating the vehicle the check engine warning light would remain illuminated. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The contact indicated that the transmission had been replaced on three separate occasions. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432479September 10, 2021
ENGINE
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated, shook abnormally, and shuddered. The RPM’s increased and the miles per gallon increased to 99.9 miles per gallon. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the contact was informed that the purge valve, vapor canister, fuel tank, and fuel pump needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. No further assistance was provided. The contact stated the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The approximate failure mileage was 29,106.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432240September 9, 2021
FUEL/PROPULSION SYSTEM
I know exactly what's wrong because it's a recall that's on certain Ford focuses of this year but apparently not mine for some reason even though I have the problem but it's the emissions control valve that's stuck open my car stalls out after I fuel. I'm having an extreme loss of power sometimes just being me having to push the pedal more down to losing all acceleration all together to where it shuts down the cruise control when I'm on the highway. It's running real rough on idle all of which are signs of this recall but because it's not covered under my car I'm having to pay $100 just to put the car in the shop to have them look at it and tell me what I already know and then I'm going to have to pay whatever it costs to repair it which I'm sure it's going to be 3 to $500 for a problem they've already admitted to lying about before and obviously are lying about now when they say that this series of Ford focus 2014 was not affected so now I have to pay out of pocket for being a Ford customer so I hope it's worth it to them to lose me as a customer for the rest of my life because of something that would have cost them two or $300. And my family for generations have been lifelong ford buyers my family is well known at our local trotter Ford my grandparents literally buy a new car every year and say they're taking their business elsewhere after finding out about this so I don't see where they think they're saving money by lying like they are.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432367September 9, 2021
FUEL/PROPULSION SYSTEM
Check engine light came on and when a diagnostic code check was done error code P1450 appeared which appears to be a defective fuel tank pressure sensor. Gas tank is 3/4 full. Car is available for inspection. There was no accident. Just the CEL error code
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432383September 9, 2021
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
My car shut off randomly in the middle of lane and on the highway too. My car show "system fault". Didn't start until I put a new battery. The next day it happened again it show again "system fault". So I change a wire sensor that connects to the battery. It work then while you are driving it stop or when you are parked too. I really don't want to drive I'm afraid I get into a accident while on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432160September 8, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION
The transmission is not shifting properly and looked online. Ford has had this issue with lots of the 2012 Ford Focus SEL’s and there is lots of opinions on how to fix it. But the issue is the same. There need to be a recall. I just bought this on 8/23/3021 and it has 53000 miles. Please get Ford to fix this issue. It is dangerous what if I was on the highway! I hope it’s not to late for Ford to fix this. I notice it when I first bought it. I would start accelerating from a light and 1st 2nd or 3rd great as I was accelerating it was having difficulty shifting and was stuttering. I first thought I wasn’t driving it right like I was accelerating to slow maybe not enough throttle. Then I left this morning and once I turned of my block the car started shuttering and had huge problems shifting in to 2nd and 3rd. I couldn’t even accelerate turned it around. Drove back to my house and called the dealership. There towing it to the dealership and are going to look into the problem. This is unfair I just bought it. And if Ford had done the right thing and made a recall for it I wouldn’t be having this problem in 2021 with a Ford Focus SEL with 53000 miles on it. Thank you for listening. [XXX], Colorado INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431796September 5, 2021
FUEL/PROPULSION SYSTEM
CEL came on while I was traveling. When I took my car to get it read, the error code was p1450, unable to bleed up fuel tank vacuum. After filling up my car with gas, it would struggle to turn on. I would have to push down on the accelerator while turning the ignition so that my car would start properly. Even then it still felt like it was stalling and wanted to turn off. I am aware that this issue was part of another recall related to my gas tank becoming deformed. I wound up replacing the vapor canister purge solenoid and that seems to have fixed the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431756September 4, 2021
UNKNOWN OR OTHER
The vehicle is slow to move when put into gear, (or from a stopped position on the road), and then suddenly lurches forward. This has been reported to several FORD car care centers but they do nothing about it and expect the driver to "adapt" to the way the car handles. This can cause an accident when making a turn from a stop because there is no acceptable predictability of it happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431668September 3, 2021
UNKNOWN OR OTHER
When accelerating the vehicle pulls back to shift and then will release when going up in RPM’s. After filling car with gas and when on the break the car will stall and takes time to restart the car. Had to pay out of pocket for recall 18S32 due to initially having it looked out and Ford closed out the recall because they recalibrated but did not actually fix the issue so 2 months later I had to pay out of pocket for the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431476September 2, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION
Driving down the road when the transmission clutch suddenly stopped shifting, and it felt like it slammed on the brakes, when it didn't shift. Took it to ford they said their is a recall on that part but not for my vehicle. I contacted ford.com and they said the same thing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431358September 1, 2021
STEERING
The contact owns a 2012 Ford Focus. The contact stated that while driving approximately 20-25 MPH, the steering wheel was stiff and difficult to be turned. The contact was able to drive to his residence. The vehicle was towed to the dealer and diagnosed as power steering failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431395September 1, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION
my car has 47,000 miles and the transmission went bad. the transmission does not shift to the first gear or 3 gear. according to local mechanic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431398September 1, 2021
STEERING
The contact owns a 2014 Ford Focus. The contact stated while his wife was driving at an undisclosed speed and making a left turn, the vehicle lost power steering functionality. The driver continued to drive the vehicle manually without power steering functionality back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,003.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431199August 31, 2021
POWER TRAIN:CLUTCH ASSEMBLY
The contact owns a 2015 Ford Focus. The contact stated while accelerating from a traffic light, the clutch failed to operate as designed. The contact was unaware if any warning lights were illuminated. The contact stated she heard an abnormal noise. The contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch to be replaced. The vehicle was repaired but continued to experience failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V169000 (Power Train) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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