Ford Focus Complaints

22,326 consumer complaints on file.

#11430398August 24, 2021
ELECTRICAL SYSTEM
There is a loud electrical crakle sound coming from the speakers. It also does it when the car is off. It's very startling and I believe it's dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430209August 23, 2021
POWER TRAIN
My car was always serviced by local Ford dealership. Yesterday my car would not go into reverse. I called the Ford garage here in WIlliamsport Pa and the told me that they could not work on it until 9/1 as the man who dealt with transmissions was backed up. The man in the service department told me to have the car towed to the Ford garage and if they get a cancelation they would work on it sooner. I called onstar and they arranged to toll my vehicle tomorrow. I bought my car new and never had any problems until now. I read all the complaints filed for this make and model and it seems I am not the only one with this drive train problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430236August 23, 2021
FUEL/PROPULSION SYSTEM
The engine on the car stalled shortly after the vehicle purchase from a local dealer (within less than two weeks), The dealer claimed that he never had a such issue, I had to get the car towed to a local Ford dealership then they found out the issue was the purge valve sticking causing negative pressure in the gas tank, so they ended up replacing the purge valve and updated the PCM which should have been addressed by the Safety Recall 18S32 & Safety Recall 19S22. What makes me confused is that when I did VIN lookup , my car was not affected, however the issue I had seems to be the exact match of those two recalls I mentioned. I nearly paid $800 after tax and this seems quite upsetting after I found out Ford had to recall nearly 1.5M cars for the same issues which excluded my vehicle. Is there anyway appeal this issue? I highly believe that Ford is responsible for those two issues I had to pay for. I attached the dealer invoice that explained what they did to fix the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429957August 21, 2021
UNKNOWN OR OTHER
The transmission broke it stared to hard shift had problems down shifting and it would slip made it very hard to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429847August 20, 2021
VISIBILITY/WIPER
Passangers wiper motor stopped working, then driver side stopped working within 2 weeks of the passanger side failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429848August 20, 2021
EXTERIOR LIGHTING, SERVICE BRAKES
I've been experiencing an electrical issue. I have lost power to my break lights completely. There was no warning lights or signs at all. I was pulled over and made aware by a police officer that my break light were out. I proceeded to try to replace the light itself which did not work, it only continues to blow the dust when I try. I had a mechanic inspect it and he told me there seems to be a short or possible broken wire somewhere in the wiring harness.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429730August 19, 2021
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while driving, the vehicle hesitated and failed to shift gears properly. The contact stated while driving 20 MPH, the RPM revved up to approximately 2,000 to 3,000 RPM and then back down to 2,000 RPM. The contact spoke with the dealer and was informed that the failure might be caused by the clutch actuator motor. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact was made aware of a Customer Satisfaction program however, the vehicle was not included. The contact was referred to the NHTSA for assistance. The approximate failure mileage was 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429809August 19, 2021
POWER TRAIN
On this 2013 ford focus titanium. ,the transmission would shutter and go into neutral i almost got smashed by a semi truck when my focus would not move forward it went into neutral, NY friend has a ford Fiesta and he and his girl friend was hit from behind by a large diesel truck and suffered back head and leg injuries u have kids so we would have been seriously hurt or dead anyway my car is in the ford repair and they did the tcm and since rhe clutch recall ended July 31 and my appointment was made before rhat but ford didn't have openings and I was told to come in August and now they want me to Pay for the repair I can't afford it recall should fix it anyway that is a dangerous transmission now I'm forced to leave my car there until I can save money to have it fix that's crap now I have no car and no money pandemic is making it hard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429541August 18, 2021
STEERING:ELECTRIC POWER ASSIST SYSTEM
Power steering was intermittent starting in 2014, usually on hot days or when driving for an extended period of time. By intermittent, I mean it would have power assist, then none, while driving with only a dash indicator "i". Finally, in 2016 the power steering utterly failed. Ford was unable to diagnose the issue if the car was not currently in the failed state. Ford wants the entire electronic power steering module replaced. Forums have indicated this is a known deficiency in heat-shielding the electronics within the module and failures while driving could lead to accidents and death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429542August 18, 2021
UNKNOWN OR OTHER
The vehicle believes a door (Driver's side in this case) is ajar when it is in fact completely latched. This issue is intermittent and repeats several times during a short (10 min) trip. When the issue occurs the vehicle unlocks all doors (central unlocking) and turns on the dome light. When it randomly thinks the door is shut it will lock all the doors and turn the light off. This process repeats at random intervals. Unlocking the doors while driving is dangerous, especially for those of us who have children. I have engaged the child locks as a mitigation step. The dome light coming on randomly at night creates a distraction and degrades driver visibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429543August 18, 2021
POWER TRAIN
Transmission is dangerous. Vehicle stutters through 1st gear continuously, as if the clutch is constantly slipping. This is most prevalent on hot days. The only way to get around this condition is to floor it from stop. This hesitation and unreliable application of power could cause accidents as the afflicted vehicle tries to turn onto a road where traffic does not stop. I have developed the habit of expecting my vehicle to basically die during the turn, and thus will not turn without a very large (sometimes unreasonable) margin of time to clear the turn. This hesitation may also increase the risk of being rear-ended by another vehicle who expects the afflicted vehicle to accelerate as normal. This transmission issue is part of a class-action settlement with Ford, arbitrated by CAP Motors under Ford PowerShift Transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429550August 18, 2021
ENGINE, POWER TRAIN
The contact owns a 2015 Ford Focus. The contact stated the vehicle failed to accelerate over 25 MPH. The vehicle was jerking while shifting gears. The vehicle overheated and shut down however, the vehicle was restarted. The check engine warning light was illuminated. The transmission warning message was displayed. The vehicle was taken to the local dealer on several occasions and diagnosed that the transmission module needed to be replaced. The vehicle was not repaired. The manufacturer was notified however, no further assistance was provided. The failure mileage was 72,664.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429601August 18, 2021
POWER TRAIN
I have under 20,000 miles on the car and its already having issues shifting. The service station said it was a transmission issue. It whines and makes a vibrating sound when I shift gears, and it occasionally kicks back when pulling out of a stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429639August 18, 2021
ENGINE
The contact's daughter owns a 2014 Ford Focus. The contact stated the vehicle was taken to the local dealer for a recall repair and the vehicle was diagnosed with the clutch needing to be replaced. The vehicle was not repaired. The contact stated that upon taking possession of the vehicle, the vehicle failed to start. The manufacturer was contacted and referred the contact to NHTSA. The failure mileage was approximately 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429644August 18, 2021
LATCHES/LOCKS/LINKAGES, ENGINE
The contact owns a 2014 Ford Focus. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving the vehicle would not exceed 45 MPH. The RPM would rev up however, the vehicle failed to respond. The check engine warning light was illuminated. The approximate failure mileage was 80,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429654August 18, 2021
POWER TRAIN
The transmission has shuddered and demonstrated excessive slippage for a year. This has caused problems when I accelerate into traffic. I reported it several times to the dealership (Liberty Ford in Canton, Ohio), and the dealer has finally confirmed the issue (several thousand miles after the warranty expired).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429497August 17, 2021
UNKNOWN OR OTHER
My car stalls out when trying to gain speed and then trying to restart it after it stall out is very hard to do. My check engine light is on with a P1450 code.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429077August 14, 2021
UNKNOWN OR OTHER
The transmission got it fix the same day i got the car and its still messing up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429083August 14, 2021
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
The transmission slips and jerks at 4000 rpm's from acceleration and transmission does not go into reverse sometimes and over heats after 2 minutes of driving. It's available to be looked at. The car would not accelerate in the middle of driving on the highway. Just revs over 5000 rpm's. I took it to a transmission shop and they said it was the clutch which was going to be $3,000 to fix. My husband and my children have to experience the whiplash it gives you from the hard shifting. Also have to push it backward in neutral just to go anywhere because it has no reverse most of the time. There is a warning message on the dash that says transmission overheating wait 5 minutes and the check engine light is always on. They first appeared at 87,000 miles and it is horrible on gas I need to pay 20 dollars every 2 days just to go to work and back which I'm only work 15 minutes away. I have called my dealer no call back. I have called ford no call back. I even called the warranty place cause they sent me a notice and they said to call my dealer but they never called back
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429115August 14, 2021
TIRES:SIDEWALL
ALL FOUR ORIGINAL TIRES REPLACED, BALANCED AND FRONT END ALIGNMENT COMPLETED 11/23/20 AT PEP BOYS. THE NEW PASSENGER FRONT AND REAR TIRES DEVELOPED SIDEWALL 2 INCH "BUBBLES" OVER THE NEXT SEVERAL MONTHS AND I HAVE REPLACED THE FRONT PASSENGER AT MY EXPENSE. THE REAR PASSENGER (SHOWN IN THE PHOTO) HAS YET TO BE REPLACED. THE FRONT SIDEWALL BUBBLE POSSIBLY WAS DUE TO SLIGHT ABRASION BUT SHOULD NOT HAVE OCCURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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