Ford Focus Complaints

22,326 consumer complaints on file.

#11431230August 31, 2021
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated while driving 60 MPH and exiting off the highway, the contact noticed an abnormal noise coming from the vehicle. The contact noticed that the transmission warning light was illuminated. The contact pulled the vehicle over to the side of the road and called the local dealer to have the vehicle towed to the dealer. Days prior to the failure, the contact had the vehicle repaired for the clutch bolts being replaced in connection with the transmission. The local dealer inspected the vehicle and diagnosed the failure that the transmission module was faulty and that the transmission gears needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431290August 31, 2021
POWER TRAIN
The clutch slips when accelerator is pressed. It can be fixed (again, I've already had it fixed 3 times but it keeps happening). The car will stutter when accelerating and sometimes does not go right away, causing some safety concerns. It has been confirmed and fixed multiple times. There are no warning lamps for this malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431016August 30, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact's son owns a 2016 Ford Focus. The contact stated that while her son was driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to an independent mechanic, but the mechanic did not diagnose nor repair the vehicle. The vehicle was then towed to the dealer and diagnosed as transmission control module (TCM) failure. The vehicle was not repaired and remained at the dealer for 10 weeks, awaiting the transmission control module part. The contact stated that the manufacturer had mailed a notification for the extended warranty up to 150,000 miles for the transmission control module. The manufacturer was made aware of the failure and had the vehicle towed to the dealer and informed the contact's son that they were working on getting the TCM part to the dealer. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430916August 29, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The stereo/radio emits a very loud popping/cracking noise. The noise happens whether the car is turned or off. This puts the driver and passengers in danger because having a loud noise randomly happen while driving can cause the driver to jerk the wheel as a reflex/reaction. This can cause an accident on the road, putting the driver and passengers at risk, along with other vehicles and it’s passengers at risk. The manufacturer has not acknowledged the issue, and no guidance has been issued for owners. There are no warning lights or messages in place. This happens randomly and is very scary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430939August 29, 2021
POWER TRAIN
The transmission shudders when accelerating, I have also temporarily lost control of my vehicle when merging onto a highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430812August 28, 2021
TIRES:SIDEWALL
Three out of four 215/45/r17 Douglas tires bought at Walmart in Piqua oho ended up with bubbles on the sidewall a week after the year from the day they were bought. one right after the other. When i went to have them replaced at a discounted price, i could not because i had to put a spare tire on (it is considerably smaller) causing the tread on one tire to be slightly uneven from the others. so this voided the warranty. Now tell me how passenger side and driver side front tires both end up with sidewall bubbles and one blows out within a week apart? Nothing changed in my driving routine. Bought two nearly new tires to maintain my ability to get around, and a third tire develops a bubble and had to be replaced. The last tire is slowly leaking!? i drive to work and back. I live less than 2 mins from my place of employment. i do still have my paperwork from buying the tires. btw the warranty was never registered correctly because when i tried to call about it they had no idea where to find it. i had to send all sorts of paperwork to them and still got no results.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430818August 28, 2021
ENGINE, FUEL/PROPULSION SYSTEM
My car randomly started stalling out while driving. A check engine light came on, and when I took it in to get read, the mechanics told me they were the codes pertaining to the recall on this car for the purge valve malfunction. The local dealer will not grant me an appointment to look at it and complete the recall for another 5 weeks.....my appointment isn't until October. In the meantime, I dont have a safe vehicle to drive, as the chances of me getting rear ended are high. The vehicle stalls out 6 to 7 times every 40 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430862August 28, 2021
ENGINE, POWER TRAIN, SUSPENSION
I bought the car in 2012. It has not run properly since that year. We took it in for computer flashes and the recalls each time they asked and several times more because the lurching, shuddering, and delayed acceleration would always come back. I had to readjust how I drove the Ford Focus compared to any other car knowing that it sometimes stuck or delayed in acceleration. It also would sometimes jolt forward. It rolls back once at a stop sometimes while the car is running. I would have to adjust how far ahead I pulled from people in lines to make sure they had enough space between parking or in line so I didn't roll back and hit them. My car died in the middle of the road on way to get gas back in 2017. We took it in to get looked at and cost hundreds of dollars to fix a fuel tank that suctioned in on itself. We found out a year later there was a recall for that same issue. It was supposed to fix the fuel gauge reading issues too but even after being "fixed" it still never read right. I could never tell what the actual contents of my fuel levels were which is dangerous especially on long road trips. The struts started to leak and go bad well before they should have. This car is totally unsafe between the constant transmission/computer issues, the fuel tank system, door latch recalls (2 of them). We had to have the radiator replaced because one of the Ford Service Centers screwed something up when they did the clutch recall. It broke down while driving the day after the clutch replacement and was overheating. They admitted their fault and replaced it for free thankfully but why did they have to be in there in the first place? Ford needs to finally recall all of these vehicles and make it right. My family has been lifelong Ford vehicle owners and I'm about at the end of my rope with this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430866August 28, 2021
UNKNOWN OR OTHER
I was told I would need over $1,000 in repairs for bad engine and transmission mounts. It shuddered off and on the whole time I owned the car but it seemed to get worse in the last 3 years. Not sure how much of that is caused by a bad fuel and transmission system but it seems like there is one thing after another with the Ford Focus.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430722August 27, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Ford Focus. The contact stated while driving at various speeds, the check engine warning light illuminated, and the vehicle hesitated while accelerating. The contact managed to veer to the shoulder of the roadway and turned off the vehicle. The contact waited for approximately 5 minutes to restart the vehicle. The vehicle resumed its normal function. The vehicle was taken to the dealer where it was diagnosed that the gasket, fuel pump, fuel tank, and purge valve failed and needed to be replaced. The vehicle was not repaired. The failure recurred. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430753August 27, 2021
FUEL/PROPULSION SYSTEM
Purge valve. Yes. Code p1450 Vacuum in gas tank. Yes. Yes no yes - 2 days ago
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430781August 27, 2021
POWER TRAIN:CLUTCH ASSEMBLY
The contact's daughter owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle would jerk upon the depression of the accelerator pedal. The contact stated that the vehicle made hard downshifts upon the depression of the brake pedal. As the failure worsened, the contact was notified by his daughter of the failure. Upon restart of the vehicle, the check engine warning light illuminated the instrument panel. The contact informed his daughter to take the vehicle to an independent mechanic for the vehicle to be diagnosed. The scanner retrieved a transmission failure. The following day, the contact took the vehicle to the dealer and was informed that the double-clutch transmission had failed and needed to be replaced. The manufacturer was notified of the failure and referred him to NHTSA. The vehicle had yet to be repaired. The failure mileage was 29,146.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430784August 27, 2021
UNKNOWN OR OTHER
RPM jumps when pedal is not pushed. Car has issues going into reverse. TCM issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430692August 26, 2021
POWER TRAIN
My transmission has been slipping ever since I bought it a yr ago in 2020. It is a 2017 Ford Focus. A few days ago it started making occassional whining sounds. I drove to work and engine light came on and it wouldn't start. Mechanic got it started, moving shifter and rolling it a bit. I drove to shop and they said transmission problem. My friend showed me her 2015 extd warranty on tranny clutch. Ford must not have fixed the problem. I also rode in a 2018 today which she said was also slipping. Do we need another multi lawsuit?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430436August 25, 2021
UNKNOWN OR OTHER
I have an automatic transmission. Driving down the road the transmission feels as though it just goes into neutral as if it were a manual. It's like driving a manual & kicking it out of gear while your foot is on the gas pedal. This cause the RPM's rise all the while the car is in neutral. The one thing I found to get it back on track is to tap the brake. This will make it go back into gear. It has been doing this for a couple of years but it seems to be getting worse and more frequent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430488August 25, 2021
ENGINE, FUEL SYSTEM, GASOLINE
The contact's girlfriend owns a 2017 Ford Focus. The contact stated that while his girlfriend was driving at an undisclosed speed, the vehicle would idle and stalled. The fuel gauge was faulty, and the check engine warning light was illuminated. The dealer was made aware of the failure but informed the contact that the VIN was not included in a recall. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the stuck canister purge valve had deformed fuel tank. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was not under recall. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The failure mileage was approximately 49,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430501August 25, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Ford Focus. The contact stated while driving at various speeds, the vehicle stalled on multiple occasions. The contact indicated that during the failure there was fuel in the fuel tank. The cause of the failure was not determined. The manufacturer was notified of the failure and informed the contact that the vehicle was included in the NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430244August 24, 2021
UNKNOWN OR OTHER
I bought the vehicle on 08/21/2021 which is 3 days ago the vehicle has 57k miles on it and I quickly found out why. I realized when stopping at red lights and then trying to accelerate when the light turns green the car boggs down like its stuck in a mud pit and then suddenly flies out of it. I almost rear ended a vehicle and then almost got rear ended. I had the same issues going up and over a mountain. And believe me if they had a return policy like Wal-Mart it would've been returned the same day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430273August 24, 2021
ENGINE
When pulling out on a hill or incline the car hesitates and seems to fall on its face for a short time then it finally picks up and has power. It just feels like it only has ten percent of power. It puts myself and others at risk of being in an accident , especially when pulling out into traffic. It could cause a side impact or rear collision very easily. I have driven a streight shift all my life and never ever had a vehicle seem to stall like this . I try and wait for a very large gap in traffic to pull out. On a hill in traffic I am afraid of getting rear ended trying to get pulled out and going. This has happened several times, it is intermittent .the car has only 60,000 miles, so it isn’t worn out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430281August 24, 2021
UNKNOWN OR OTHER
Our Ford focus is in the shop for its third transmission module problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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