Ford Escape Complaints

29,499 consumer complaints on file.

#10475123September 11, 2012
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
THE PROBLEM WAS RANDOMLY DEMONSTRATED SEVERAL TIMES BETWEEN 8/31/12 AND 9/4/12. THE ACCELERATOR WOULD SEEM TO STOP WORKING OR BECOME UNRESPONSIVE, MOST OFTEN AT SPEEDS OF 20-30 MPH. THERE WOULD BE SPUTTERING, STALLING, AND THEN TOTAL STOPPAGE.. THE MOTOR WAS RUNNING BUT THERE SEEMED TO BE NO FUEL FLOW. I WOULD TURN IT OFF, WAIT SEVERAL SECONDS, RESTART IT, AND EVERYTHING WOULD WORK SMOOTHLY UNTIL, WITH NO WARNING, THE PATTERN WOULD REPEAT ITSELF. IT OCCURRED FIVE TIMES /3 MILES, TWO TIMES/1 MILE, AND TWO TIMES/0.5 MILE. EARLY ON 9/4, THE PATTERN REPEATED THREE TIMES ON THE WAY TO THE REPAIR SHOP. THESE INCIDENTS PRODUCED ANXIETY FOR ME AND I WAS GOING SLOW. WE DID NOT DRIVE THE VEHICLE OVER THE HOLIDAY WEEKEND AS WE WERE CONCERNED THAT THIS WOULD HAPPEN ON INTERSTATE HIGHWAYS WHEN WE WOULD BE TRAVELING AT HIGH SPEEDS.THE ERROR TROUBLE CODES WERE PO685, P2111, P2112. HE SAID THE CAR WAS NOT SAFE TO DRIVE UNTIL IT WAS REPAIRED. SINCE THE MECHANIC REPORTED "THROTTLE BODY" BEING THE PROBLEM I RESEARCHED THE THROTTLE BODY AS IT RELATES TO THE FORD ESCAPE. IT CAUSES ME GREAT CONCERN THAT THIS HAS BEEN DEMONSTRATED TO BE A DANGEROUS AND POTENTIALLY LIFE-THREATENING PROBLEM ON THE ESCAPE SINCE 2000 AND I BOUGHT 3 NEW ESCAPES WITHIN THAT TIME PERIOD; A 2002, A 2007, AND THE 2010 ESCAPE, AND THERE HAS BEEN NO EFFECTIVE, CORRECTIVE ACTION TAKEN TO RESOLVE THIS. THE DEALERSHIP HAS SAID THERE WILL BE NO REIMBURSEMENT OF THE $475.00 AND THIS PART IS NOT UNDER ANY WARRANTY. ALTHOUGH THE MONEY IS AN ISSUE, THE GREATER ISSUE IS THE NEED TO PREVENT FUTURE DEATHS. I HAVE THE OLD PART THAT WAS REPLACED AND I AM WILLING TO DO WHATEVER I CAN TO FORCE THIS PROBLEM TO BE RESOLVED.IN THE INTEREST OF PUBLIC SAFETY I URGE YOU TO ISSUE AN IMMEDIATE RECALL UNTIL THIS PROBLEM IS RESOLVED. THANK YOU FOR YOUR INTEREST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474445September 10, 2012
POWER TRAIN, ENGINE AND ENGINE COOLING
LESS THAN TWO WEEKS AFTER PURCHASING THE FORD ESCAPE, I WAS HEADED EAST FROM SOUTH KINGSTOWN, RI TO MA ON RT 79/24 AT 6:30 A.M. DRIVING AT APPROXIMATELY 60 MILES AN HOUR, WITHOUT ANY WARNING, THE CAR CAME TO A COMPLETE STOP AND THE WRENCH LIGHT APPEARED ON THE CONTROL PANEL. I WAS WITHOUT A CELL PHONE. IN THE DISTANCE I COULD SEE AN OFF RAMP AND WAS ABOUT TO WALK. I SUCCESSFULLY RESTARTED THE CAR, EXITED THE HIGHWAY, TO RETURN TO RI. AFTER DRIVING APPROXIMATELY 25 MILES, THE CAR AGAIN, WITHOUT ANY WARNING, CAME TO A COMPLETE STOP IN SEEKONK AND THE WRENCH LIGHT AGAIN CAME ON THE CONTROL PANEL. AGAIN, I RESTARTED THE CAR AND PROCEEDED CAUTIOUSLY TO SOUTH KINGSTOWN, WHEN THE CAR AGAIN STOPPED IN WAKEFIELD, AND THE WRENCH LIGHT INDICATING A POWER TRAIN FAILURE APPEARED ON THE CONTROL PANEL. I IMMEDIATELY CONTACTED THE DEALER WHERE THE CAR WAS PURCHASED. IT STILL HAD A MONTH LEFT ON THE ORIGINAL WARRANTY. UPON INSPECTION THE SERVICE DEPARTMENT INDICATED THAT THEY COULD NOT FIND ANYTHING WRONG. THEY TOLD ME THAT UNLESS THE PROBLEM COULD BE RECREATED, THEY WOULD NOT REPLACE ANY PARTS. BECAUSE IT WAS LABOR DAY WEEKEND, I HAD TO WAIT UNTIL TUESDAY AND TOOK THE CAR TO A FORD DEALER IN NARRAGANSETT RI, WHERE THEY KEPT THE CAR FOR THREE DAYS. THEY COULDN'T REPLICATE THE INCIDENT AND SAID THAT UNLESS THEY COULD SIMULATE IT, FORD WOULD NOT PAY TO REPLACE ANY PARTS. *TR THE CONSUMER STATED THE VEHICLE HAS BEEN TO THE DEALER FOUR TIMES, TO TRY AND RECTIFY THE STALLING ISSUE, BUT TO NO AVAIL. UPDATED IVOQ 10/22/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474310September 8, 2012
LATCHES/LOCKS/LINKAGES, POWER TRAIN, STRUCTURE:BODY
1 - REAR LATCH IS NOT WORKING PROPERLY. WHEN IT IS COOL OUTSIDE, THE LATCH WILL NOT OPEN THE BACK DOOR. 2 - WINDOW LATCH HAS RUSTED CAUSING THE REAR WINDOW TO DETACH FROM THE HINGE. NOT THAT I AM BIDDER, BUT AT 37K MILES, THE TRANSMISSION BLEW.... I DISCUSSED THIS ISSUE WITH BOTH FORD AND MY DEALERSHIP ([XXX]). BOTH COMPANIES STATED THEY COULD NOT HELP ME AND THAT IT WAS ON ME TO PAY TO CORRECT. I EXPLAINED THAT THIS WAS DUE TO A LACK OF USING PROPER SUPPLIES. THEY COULD NOT HAVE CARED LESS. I AM HOPING YOU CAN HAVE THEM LOOK INTO THIS BECAUSE I WOULD REALLY HATE TO BE INVOLVED IN A CAR ACCIDENT CANNOT USE THE REAR AS AN EXIT.... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474348September 8, 2012
POWER TRAIN
THE RPM GAUGE ON THE 2008 FORD ESCAPE SEEMED TO BE "IDLING" HIGH. THE RPM'S DID NOT MATCH HOW FAST I WAS GOING IN MPH LIKE IT USUALLY DOES. IT WAS LIKE THE CAR WAS HESITATING TO MOVE. THE WRENCH LIGHT CAME ON AND I LOOKED UP WHAT THAT MEANT IN THE OWNER'S MANUAL. IT SAID POWERTRAIN FAULT/DEFAULT, TAKE TO DEALERSHIP IMMEDIATELY! THE BACK WINDOW STOPPED WORKING TOO. I AM SOOOOO DISAPPOINTED IN THIS VEHICLE!!! I'M STILL MAKING PAYMENTS, AS I BOUGHT THE CAR BARELY 4 YEARS AGO. WITH SO FEW MILES, IT SHOULD NOT HAVE THESE TYPES OF PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474182September 7, 2012
ENGINE AND ENGINE COOLING, FUEL/PROPULSION SYSTEM
ALL THREE OF THE CATALYTIC CONVERTERS FAILED TO OPERATE IN THE CAR. WE WERE INITIALLY TOLD THAT THE CONVERTERS WERE UNDER WARRANTY BOTH FOR MILEAGE AND TIME (8 YEAR/80,000 MILE WARRANTY). DEALERSHIP REQUESTED CAR BE BOUGHT, WHICH WE DID. AFTER THE CAR ARRIVED, WE WERE TOLD THAT THE CAR WAS MANUFACTURED IN JANUARY 2004 AND THAT THE WARRANTY EXPIRED IN JANUARY 2012. ADDITIONALLY, THEY WANT TO CHARGE US OVER $3,000 FOR THE REPAIRS. I ALSO ADVISED THEM THAT WE PURCHASED AN EXTENDED WARRANTY IN NOVEMBER 2007 WHEN THE CAR WAS PURCHASED FROM CARMAX. WE WERE ADVISED THAT THE EXTENDED WARRANTY WOULD NOT COVER EITHER. MY CAR REMAINS AT THE DEALERSHIP BECAUSE WE CAN NOT AFFORD TO REPAIR IT, HOWEVER, WE ARE STILL MAKING THE CAR PAYMENTS ON IT. I CONTACTED FORD MOTORS, FILED A REPORT AND WAS LATER ADVISED THAT THEY COULD NOT DO ANYTHING FOR ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474210September 7, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE PASSENGER SIDE AXLE WAS FRACTURED AND THE FRAME WAS CORRODED, AND CRACKED. IN ADDITION, THE WHEEL BEARINGS AND THE BRAKES WERE DEFECTIVE. AS A RESULT, THE FRAME AND AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474248September 7, 2012
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE POWER STEERING ASSIST FAILED AND THE CONTACT WAS UNABLE TO MAINTAIN DRIVING STRAIGHTFORWARD. THE STEERING WHEEL HAD TO BE TURNED APPROXIMATELY 90 DEGREES TO THE RIGHT IN ORDER TO KEEP THE VEHICLE DRIVING STRAIGHT. THE VEHICLE WAS TAKEN TO A MECHANIC WHO ADVISED THAT THE SUB FRAME WAS CORRODED AND CAUSED THE LOWER ARM CONTROL TO FRACTURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 91,746. UPDATED 10/16/12*LJ THE CONSUMER REFERENCED CAMPAIGN ID NUMBER: (11V030000) (FORD WINDSTAR) YEAR 1999-2003. A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET RESULTING IN A LOWER CONTROL ARM SEPARATION. THIS CAUSED LOSS OF STEERING CONTROL. UPDATED 10/18/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474060September 6, 2012
VEHICLE SPEED CONTROL
I HAVE RECEIVED A "STOP SAFELY NOW" MESSAGE FROM MY HEV ON TWO SEPARATE OCCASIONS. BOTH TIMES WHILE TRAVELING ON THE INTERSTATE AT SPEEDS OF 65 - 75 MPH. ON BOTH OCCASIONS, THE MESSAGE OCCURRED AFTER A COUPLE OF HOURS OF TRAVEL. LUCKILY, THE FIRST TIME IT HAPPENED WE WERE ON A ONE LANE HIGHWAY, BUT THE SECOND TIME WE WERE TRAVELING IN THE HIGH SPEED LANE AND HAD TO TRY TO CROSS THREE LANES OF TRAFFIC TO PULL OVER. WHEN THE MESSAGE OCCURS THE SUV LOSES ACCELERATION. IT IMMEDIATELY DROPS YOUR SPEED TO 60 MPH AND CONTINUES TO DECELERATE AND YOU CAN'T SPEED UP IF YOU TRY. TRY CROSSING A FOUR LANE HIGHWAY WITH A SPEED LIMIT OF 70 MPH WHEN YOU CAN'T EVEN DO 60 MPH. THIS IS A SERIOUS SAFETY ISSUE AND FORD SHOULD RECALL THE VEHICLES IMMEDIATELY AND REPLACE WHATEVER SUSPECTED PART IS CAUING THE PROBLEM. THE MESSAGE BOARDS ARE FULL OF THE SAME STORIES. IT'S ONLY A MATTER OF TIME AND SOMEONE WILL GET REAR ENDED TRYING TO CROSS THE HIGHWAY TO STOP SAFELY NOW AND WHEN THEY SAY NOW, THEY MEAN IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474148September 6, 2012
STEERING
UPON STARTUP, VEHICLE EXTREMELY DIFFICULT TO TURN, NO POWER STEERING. TOOK TO LOCAL FORD DEALERSHIP. HARD FAULT CODE B1342, EPAS FAILURE. REPAIR: REPLACE ENTIRE STEERING COLUMN. IF THIS HAD HAPPENED ON THE FREEWAY AT HIGHER SPEED, THE ABILITY TO SWERVE WOULD HAVE BEEN NEAR IMPOSSIBLE, POTENTIALLY CAUSING A SERIOUS ACCIDENT. COST OF REPAIR, $1400. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473863September 5, 2012
VEHICLE SPEED CONTROL
I WAS PASSING ANOTHER VEHICLE - STARTING SPEED 40 MPH - WHEN THE ESCAPE WENT INTO PASSING GEAR THE GAS PEDAL STUCK TO THE FLOOR. I KICKED AT THE PEDAL AND THE BRAKE PEDAL TRYING TO GET THE CRUISE CONTROL TO RELEASE THE PEDAL. I DID NOT HAVE THE CRUISE CONTROL OPERATING AT THE TIME AS I HAD JUST WENT THROUGH A 45 MPH ZONE. I GOT MY FOOT UNDER THE EDGE OF THE PEDAL AND PULLED IT UP. THE CAR WAS UP TO 90 MPH ON A TWO LANE HIGHWAY AT 10:30 P.M COMING INTO A CURVE. I HAVE CONTACTED FORD MOTOR COMPANY AND THEY TOLD ME THAT THERE ARE NO RECALLS FOR THE 2008 ESCAPE, BUT I KNOW THERE ARE RECALLS FOR OTHER YEARS FOR THIS SAME PROBLEM. THE FORD DEALER REPAIR SHOP COULD NOT MAKE THE PEDAL STICK AND TOLD ME THERE IS NOTHING WRONG WITH THE CAR. I WANT TO MAKE FORD AND YOUR AGENCY AWARE THAT THE 2008 ESCAPE HAS THE SAME PEDAL STICKING PROBLEM AS THE OLDER MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474622September 5, 2012
VEHICLE SPEED CONTROL
PETITION FOR DEFECT INVESTIGATION INTO MY 2005-2012 FORD ESCAPE VEHICLES FOR THROTTLE BODY FAILURES RESULTING IN A STALL WHILE DRIVING EVENT OR ENGINE SURGE EVENT *TGW ON OF THE COMPLAINANTS COMPLAINED OF A STUCK ACCELERATOR PEDAL. THE FAILURE WAS DIAGNOSED AS A FAILED THROTTLE BODY WITH ENGINE CODES P2111; THROTTLE BODY STUCK OPEN AND P2222; THROTTLE BODY STUCK CLOSED. THERE WAS NO EVIDENCE OF ANY MECHANICAL INTERFERENCE ON THROTTLE BLADE OR ANY CARBON BUILD-UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473884September 5, 2012
FUEL/PROPULSION SYSTEM
DRIVING DOWN INTERSTATE. SUDDENLY I LOST FUEL POWER. ENGINE REMAINED ON. SURGES OF SWAYING OR WARD & BACKWARDS PRIOR TO LOSS OF FUEL POWER. RESEMBLED LIKE IT WAS OUT OF GAS, HOWEVER I HAD 3/4 OF A TANK FULL. I PULLED OVER, TURNED OFF FOR A FEW MINUTES, RESTARTED. WELL, IT HAPPENS A LOT NOW. HAD A NEW FUEL FILTER, GA TREATMENT, NEW GASOLINE ETC. IT HAPPENS DAILY. FINALLY ENGINE LIGHT WAS ON, I TOOK TO DEALERSHIP, THEY SAID IT WAS P2111 & P2112. FUEL ACTUATOR STUCK OPEN, OTHER STUCK CLOSED. I AM A NURSE MARKETER, SINGLE MOM I FOUR AND I BOUGHT THIS VEHICLE NEW A LITTLE OVER A YEAR AGO. I DON'T HAVE THE 700.00 TO HAVE TO FIX THIS PROBLEM. NONETHELESS, I AM LUCKY I HAVEN'T BEEN KILLED YET ON THE INTERSTATE BY THIS PROBLEM. I'M HAVING TO BORROW A CR NOW. THIS IS UNACCEPTABLE. A RECALL NEEDS TO BE ISSUED. AFTER GOOGLING, THIS HAS BEEN AN ONGOING PROBLEM WITH FORD SINCE AT LEAST 2004. DOES ANYBODY REALLY CARE ABOUT OUR LIVES & OUR CHILDREN'S LIVES. LET'S GET THIS FIXED. FORD SHOULD BE ASHAMED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473885September 5, 2012
POWER TRAIN
DRIVING VEHICLE ON BUSY HIGHWAY WITH CRUISE CONTROL AT 60 MPH. THE DASH WRENCH LIGHT CAME ON AND THE ENGINE IDLED DOWN, BACK-FIRED AND WOULD NOT ACCLERATE. WE HAD TO MANEUVER OFF THE ROAD AND STOP THE ENGINE FOR A FEW MINUTES THEN RESTART. IT THEN RAN LIKE IT SHOULD. IRONICALLY, WE WERE HEADED TO THE LOCAL FORD DEALERSHIP TO HAVE THIS CHECKED AS THIS FAILURE HAD HAPPENED THREE (3) TIMES PRIOR. YESTERDAY, THE SERVICE TECH DIAGNOSED THE PROBLEM AS A DEFECTIVE THROTTLE BODY AND WAS REPLACED WITH A NEW ONE. WE WERE NOT GIVEN WARRANTY COVERAGE BECAUSE THE MILEAGE WAS 36,4XX WHEN IT ARRVED AT THE SERVICE DEPARTMENT. AN ACCIDENT WAITING TO HAPPEN FOR SOMEONE ELSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473925September 5, 2012
FUEL/PROPULSION SYSTEM, ENGINE, VEHICLE SPEED CONTROL
THE VEHICLE'S ACCELERATOR (GAS) PEDAL RANDOMLY STOPS WORKING RESULTING IN IMMEDIATE LOSS OF SPEED AND POWER TO THE ENGINE. ACCELERATOR IS UNRESPONSIVE AND VEHICLE WILL SPUTTER/CRAWL TO 5 MPH UNTIL IGNITION IS TURNED OFF AND CAR RESTARTED. AFTER RESTART, VEHICLE RUNS NORMAL UNTIL PROBLEM OCCURS AGAIN (SOMETIMES WITHIN MINUTES). PROBLEM OCCURS RANDOMLY AS LITTLE AS 1 TIME PER TRIP TO AS MANY AS 8 TIMES IN A 25 MINUTE COMMUTE. PROBLEM OCCURRED 12 TIMES THE OTHER DAY WITH MANY OF THEM ON A MULTILANE INTERSTATE WHILE TRAVELING 65 MPH IN THE FAR LEFT LANE WITH NOWHERE TO QUICKLY PULL-OFF THE ROAD. VERY DANGEROUS WHEN IT OCCURS ON THE INTERSTATE AND YOU QUICKLY HAVE TO MANEUVER TO CHANGE LANES AND PULL OFF THE ROAD OR RISK COMING TO A STOP IN THE MIDDLE OF A BUSY HIGHWAY. THIS PROBLEM ALSO CAUSES THE VEHICLE TO SOMETIMES RUN ROUGH AND NEGATIVELY IMPACT THE EMISSIONS. THE ERROR CODE FROM THE VEHICLE'S COMPUTER IS P2112 WHICH IS RELATED TO THE THROTTLE BODY. I HAVE RESEARCHED THIS PROBLEM ON THE INTERNET AND DISCOVERED IT'S AN EXTREMELY COMMON AND VERY SERIOUS PROBLEM WITH THIS VEHICLE. A RECALL NEEDS TO BE ISSUED BEFORE SOMEONE GETS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474786September 5, 2012
UNKNOWN OR OTHER
ON JUNE 7, 2012, I WAS SEVERELY INJURED IN A VEHICLE ACCIDENT AS A RESULT OF THE GEAR SHIFT MALFUNCTION IN MY 2001 FORD ESCAPE. AS I PUT MY VEHICLE IN REVERSE TO BACK OUT OF A PARKING SPACE, THEN INTO DRIVE, THE GEAR SHIFT BROKE OFF, COMPLETELY SEPARATING FROM THE STEERING COLUMN. I WAS IN SHOCK AFTER REALIZING I WAS ACTUALLY HOLDING THE GEAR SHIFT IN MY HAND AND IT WASN'T ATTACHED TO ANYTHING. I TRIED SCREWING THE STICK BACK IN ITS PLACE AND PUTTING THE VEHICLE IN PARK. DISTRAUGHT, I GOT OUT OF THE VEHICLE TO ASK FOR HELP. BUT NO ONE WAS AROUND. WHILE REENTERING THE VEHICLE, IT BEGAN TO ROLL BACKWARD. MY LEFT FOOT SLIPPED OFF THE RUNNING BOARD AND I WAS DRAGGED ON THE PAVEMENT UNTIL THE VEHICLE HIT THE CURB. UPON IMPACT, I LOST MY GRIP ON THE STEERING WHEEL AND FELL ON MY BACK TO THE GROUND. THE DRIVERS SIDE FRONT TIRE ROLLED ONTO MY LEFT LEG AT THE KNEE PINNING ME UNDER THE VEHICLE. EMERGENCY TEAMS WERE SUMMONED AFTER MY CRIES FOR HELP WERE HEARD. THE FIRE DEPARTMENT USED THE JAWS OF LIFE TO FREE ME FROM UNDER THE VEHICLE. A SPLINT WAS APPLIED TO MY LEFT LEG. I WAS TRANSPORTED BY AMBULANCE TO THE EMERGENCY ROOM FOR TREATMENT. UNABLE TO WALK, I WAS ALSO GIVEN CRUTCHES UPON LEAVING THE HOSPITAL, TREATED BY AN ORTHOPAEDIC SURGEON AND UNDERWENT PHYSICAL THERAPY. ON JUNE 8, 2012, MY ESCAPE WAS ACCEPTED AT THE FORD DEALERSHIP FOR REPAIR. THE SERVICE REPRESENTATIVE REPORTED THAT THE PLASTIC PART ON THE GEAR SHIFT CONNECTING A CABLE TO THE TRANSMISSION HAD BROKEN. IN THE PAST, I REPORTED POPPING NOISE IN THE STEERING AND SQUEAKING WHEN TURNING WHEEL. AT THAT TIME, THE GEAR ASSEMBLY STEERING WAS REPLACED. THE POPPING NOISE IN THE STEERING COLUMN HAPPENED AGAIN SHORTLY BEFORE THE GEAR SHIFT SEPARATED FROM THE STEERING COLUMN ON JUNE 7, 2012.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10473994September 5, 2012
AIR BAGS
THE AIR BAG ASSEMBLY ON THE STEERING WHEEL HAS AN EXTREMELY THIN COVER, IT IS MUCH THINNER THAN THE ONE ON MY 2003 FORD EXCURSION OR THE ONE MY 2009 KIA. THE COVERING IS A LITTLE THICKER THAN A PIECE OF PAPER AND IT IS NOW CRACKING. IT CURRENTLY HAS ABOUT A ONE AND A HALF INCH CRACK ON THE COVERING LOCATED ON THE RIGHT SIDE. THIS SEEMS TO BE A SAFETY CONCERN. THIS VEHICLE IS GARAGED AND DOES NOT REMAIN OUTDOORS FOR EXTENDED PERIODS. WHEN IT IS OUTDOORS A SUNSCREEN SHADE IS USED ON THE WINDSHIELD TO REDUCE SOLAR DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473995September 5, 2012
POWER TRAIN
WHILE EXITING HIGHWAY, ALL LIGHTS ON DASH CAME ON, VEHICLE STARTED SPUTTERING. FORD DEALERSHIP HOOKED UP TO DIAGNOSTIC AND INDICATED THAT THE PCM HAD "BLOWN" AND TAKEN ALL SIX COILS WITH IT. THUS, RESULTING IN UPWARDS TO $2500 FOR REPAIRS FOR NOT ONLY A NEW PCM BUT ALSO ALL SIX COILS. OF WHICH, I HAD 2 REPLACED LESS THAN A YEAR AGO. DEALERSHIP ALSO INDICATED THAT FORD WAS AWARE OF THE PROBLEM BUT IT WAS NOT CLASSIFIED AS A RECALL. WHAT THE HECK AS I READ UP ON INTERNET AND THIS IS INDICATIVE TO A PROBLEM THEY ARE AWARE OF AND ALSO THAT OCCURRED IN PREVIOUS YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473729September 4, 2012
POWER TRAIN
ON 8/11/12 WAS TRAVELING ON INTERSTATE HIGHWAY AT 65 MPH WHEN I NOTICED I WAS LOSING ACCELERATION DESPITE CONSTANT PRESSURE ON THE GAS PEDAL. THE VEHICLE WAS UNRESPONSIVE TO THE GAS PEDAL. STEERING AND BRAKES WERE RESPONSIVE FOR ABOUT 30 SECONDS. AFTER THAT 30 SECONDS THE STEERING AND BRAKES ALSO BECAME UNRESPONSIVE. THE ENGINE CONTINUED TO RUN. I COASTED TO A STOP, PUT THE VEHICLE IN PARK, AND TURNED THE CAR OFF. AFTER A MINUTE OR TWO I ATTEMPTED TO RESTART THE VEHICLE. THE VEHICLE RESTARTED AND RAN NORMALLY. ON 8/12/12 I WAS ON THE HIGHWAY WHEN THE PROBLEM RECURRED IN THE SAME ORDER AND TIMING. THEN ON 8/30/12 I WAS AGAIN ON THE HIGHWAY WHEN THE PROBLEM RECURRED, AGAIN AROUND 65 MPH. I RESTARTED THE VEHICLE, PROGRESSED AROUND A MILE FURTHER, AND THE PROBLEM OCCURRED AGAIN. RESTARTED, AND THE PROBLEM OCCURRED AGAIN, AROUND 65 MPH, ABOUT 30 MILES LATER. AT THIS TIME I NOTICED THE "WRENCH" LIGHT WAS ON AS I COASTED TO A STOP. I RESTARTED, TURNED AROUND TOWARD HOME, AND THE PROBLEM RECURRED AGAIN. AT THIS TIME I SAW THE "WRENCH" LIGHT AND THE POWERTRAIN WARNING LIGHT WERE BOTH ON. I TURNED THE VEHICLE OFF, RESTARTED, AND WAS ABLE TO DRIVE 70 MILES HOME WITHOUT ANY ADDITIONAL OCCURRENCES. AS OF TODAY THE PROBLEM HAS OCCURRED SIX TIMES. I MADE AN APPOINTMENT WITH MY LOCAL DEALERSHIP THIS MORNING FOR 8/14/12. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473774September 4, 2012
SERVICE BRAKES
AFTER MAKING A SLIGHT LEFT TURN, I WAS COASTING DOWN A HILL WITH A SLIGHT DOWNHILL SLOPE WITHOUT MY FOOT ON ACCELERATOR AND WAS APPROACHING A STOP SIGN. IN PREPARATION FOR STOPPING, I STARTED APPLYING THE BRAKE. WHEN I PRESSED THE BRAKE PEDAL, IT WENT TO THE FLOOR AND MADE A CLICKING SOUND- ALMOST AS IF THE ANTILOCK BRAKES WERE ACTIVATED. THE VEHICLE DID NOT STOP. I TURNED INTO A PARKING LOT IMMEDIATELY AND THE BRAKES BEGAN WORKING APPROPRIATELY AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473775September 4, 2012
SERVICE BRAKES
I WAS COASTING DOWN A HILL WITH A SLIGHT DOWNHILL SLOPE WITHOUT MY FOOT ON ACCELERATOR AND WAS APPROACHING A STOP SIGN. IN PREPARATION FOR STOPPING, I STARTED APPLYING THE BRAKE. WHEN I PRESSED THE BRAKE PEDAL, IT WENT TO THE FLOOR AND MADE A CLICKING SOUND- ALMOST AS IF THE ANTILOCK BRAKES WERE ACTIVATED. THE VEHICLE DID NOT STOP IMMEDIATELY BUT SLOWED UNTIL I GOT TO THE STOP SIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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