Ford Escape Complaints

29,499 consumer complaints on file.

#10472381August 24, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE REVERSING AT LOW SPEEDS, THE BRAKES FAILED. THE CONTACT EXPERIENCED THE FAILURE PREVIOUSLY AND THE BRAKE MODULE WAS REPLACED. THE VEHICLE WAS RECENTLY TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE ENTIRE BRAKE ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 44,000. UPDATED 11/01/12 LJ UPDATED 11/01/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471967August 23, 2012
SERVICE BRAKES, ENGINE
FOR THE PAST YEAR MY FEH '07 HAS HAD THE TRIANGLE LIGHT WITH THE EXPLANATION POINT COME ON. INCLUDING THE AWFUL "PULL OVER SAFELY NOW" MESSAGE. I HAVE CHILDREN IN THE BACK SEAT, IT'S TEXAS SUMMER HEAT & WE'RE ON THE SIDE OF THE ROAD WITH NO POWER EXCEPT ELECTRIC! WHILE DRIVING ON CRUISE CONTROL OF 65MPH THE ENGINE STOPS, I HAVE TO COAST (NO ACCELERATION) OVER 3 LANES OF TRAFFIC. 18 WHEELERS, CATTLE HAULERS, ETC. MY CHILDREN ARE SCARED WITLESS, AS AM I. THIS HAS OCCURRED NUMEROUS TIMES. VEHICLE SENT TO THE DEALERSHIP (WHERE IT WAS PURCHASED) THEY DID AN ELECTRICAL RESET. WHILE DRIVING FROM TEXAS TO TENNESSEE IT OCCURS SOOOO MANY TIMES I'VE GIVEN UP. MATTERS WORSE, THE CHILDREN ARE WITH ME. I AM NOT SAFE WHILE DRIVING THIS NEW VEHICLE. I THOUGHT THIS WAS A MATTER OF SAFETY WITH FORD!! AFTER LOOKING AT OTHERS ON THIS SITE, I AGREE. I WILL NOT BUY ANOTHER FORD. THOUGH THAT IS ALL WE'VE PURCHASED IN THE PAST 20YRS!! MY HUSBAND EVEN SOLD HIS HYBRID AND PURCHASED A HYUNDAI!!! WHY IS FORD NOT COMING OUT WITH A RECALL?? ALL I SEEM TO FIND IS THE CLOTH COVER THAT MAY PREVENT THE AIR BAG DEPLOYMENT. ARE THEY IGNORING THE OTHER COMPLAINTS ABOUT THE WARNING LIGHT OF "PULL OVER SAFELY NOW" AND YOUR COASTING TO THE SIDE OF A BUSY FREEWAY OF 18 WHEELERS???? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472059August 23, 2012
ENGINE
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THERE WAS A COMPUTER FAILURE. THE VEHICLE WAS BEING REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472107August 23, 2012
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I BOUGHT THE FORD ESCAPE IN 2009. THE MODEL HAD A RECALL ON THE MODEL FROM 2001 TO 2005 REGARDING TO THE BACK DOOR LOCK DEFECT. FORD ISSUED RECALL ON MARCH 31, 2005. HOWEVER, THE SAME PROBLEM HAPPENS TO THE LATER ESCAPE MODEL AND NO RECALL IS MADE. THE PROBLEM STILL EXISTS. THE OLD NHTSA COMPLAINT ID IS 04V602000. I REQUEST THAT NHTSA LOOK INTO IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471944August 22, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT A BAD ODOR WAS EMITTING FROM THE AIR CONDITIONER VENTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THERE WAS MOLD IN THE EVAPORATOR. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 34,531.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471841August 22, 2012
POWER TRAIN
TRANSMISSION HAS PREVIOUSLY BEEN REPAIRED FOR LEAKING TRANSMISSION FLUID AT APPROX. 25,000. NOW, AT ABOUT 60,000 MILES THE TRANSMISSION HAS SEIZED. IT APPEARS MANY OWNERS ARE HAVING PROBLEMS WITH THE TRANSMISSIONS ON THIS VEHICLE AND FORD IS TRYING TO SAY THAT ABNORMAL NOISE AND FAILURES ARE TYPICAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471855August 22, 2012
STEERING
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE POWER STEERING FAILED. AS A RESULT, SHE WAS UNABLE TO MANEUVER THE VEHICLE. THE CONTACT ATTEMPTED TO INSPECT THE VEHICLE BUT WAS UNABLE TO FIND WHERE THE POWER STEERING FLUID WAS LOCATED. THE VEHICLE WAS RESTARTED AND THE STEERING WAS OPERATING NORMALLY. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471745August 21, 2012
ENGINE AND ENGINE COOLING
WHILE DRIVING AT 70 MPH ON THE HIGHWAY, VEHICLE SUDDENLY STOPS WITHOUT WARNING AND DISPLAYS A "STOP SAFELY NOW" MESSAGE. THIS HAPPENS ON LONGER TRIPS. IT IS VERY DANGEROUS AS THERE IS NO WARNING AND NO WAY TO GET OFF THE HIGHWAY. WE ARE NO LONGER SAFE TO TRAVEL ON THE HIGHWAY IN THIS VEHICLE. THIS IS A DANGER TO ALL ON THE ROAD AND HAS BEEN REPORTED OVER AND OVER HAPPENING WITH THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471758August 21, 2012
POWER TRAIN
VEHICLE WRENCH LIGHT CAME ON THE DASH IN THE MORNING GOING TO WORK. ON THE WAY HOME I WAS STOPPING BY LOCAL AUTO PARTS STORE TO HAVE CODE TESTED. THE AUTO PARTS TECH SAID THAT THERE WERE NO CODES POPPING UP. AS I LEFT AND PULLED AWAY FROM THE STORE THE TRANSMISSION JUMPED IN RPMS BEFORE IT LURCHED INTO THE 2ND AUTOMATIC GEAR CAUSING THE VEHICLE TO SHUDDER. EVERY TIME I ACCELERATED FROM A STOP TO HIGHER SPEEDS THE RPMS WOULD JUMP UP TO 3-4 THOUSAND BEFORE IT WOULD JUMP INTO THE NEXT GEAR. TOOK THE VEHICLE TO A DEALER GARAGE. THEY SAID IT WAS GIVING THEM CODES RELATED TO TSB 12-4-8. THE ESTIMATE FOR THE REPAIR IS $2200. FORD HAS ISSUED THIS AS A TSB KNOWING THAT IT IS AN ISSUE. THEY SHOULD TAKE CARE OF THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471529August 20, 2012
POWER TRAIN
I WAS DRIVING WHEN ALL OF A SUDDEN THE CAR SHOOK SLIGHTLY AND THEN THERE WAS NO MORE POWER FROM PUSHING THE GAS PEDAL AND THE POWERTRAIN WARNING SYMBOL CAME ON (PICTURE OF A WRENCH) AND I WAS JUST COASTING; I PULLED OFF THE ROAD AND PUT IN PARK, WHEN I PUT IT BACK IN DRIVE, AGAIN NOTHING HAPPENED WHEN I STEPPED ON THE GAS, IT WOULD JUST COAST. I FINALLY TURNED OFF THE IGNITION, WAITED A MINUTE AND TURNED IT BACK ON, AND IT WORKED AND THERE WAS NO WARNING SYMBOL ON. I SAW ON INTERNET LATER THAT SEVERAL PEOPLE HAVE HAD THE SAME ISSUE. I TOOK TO THE DEALER THE NEXT MORNING, HE MENTIONED POSSIBLY THE "THROTTLE BODY" BUT THEN AFTER THEY CHECKED IT, THEY SAID NOTHING INDICATED A PROBLEM, AND THE COMPUTER DID NOT EVEN INDICATE THAT WARNING LIGHT HAD BEEN ON, SO THERE WAS NOTHING THEY COULD DO. THERE IS EVEN A VIDEO ON YOUTUBE ABOUT SOMEONE HAVING THIS ISSUE. I AM SCARED IT WILL HAPPEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471125August 20, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
CONSUMER WRITES IN REGARDS TO RECALL FOR FUEL LINE PROBLEMS WITH FORD VEHICLE *TGW THE CONSUMER STATED HE WAS NOT PROVIDED A LOANER VEHICLE FOR THE SIX DAYS THE DEALER HAD HIS VEHICLE. RECALL # 12V336000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471557August 20, 2012
FUEL/PROPULSION SYSTEM
FUEL TANK STRAP RUSTED AND BROKE FROM TANK SAGGED ONTO DRIVE SHAFT WHEN TANK WAS FULL OF FUEL THIS ONLY WAS NOTED WHEN TURNING A SHARP CORNER, WORE HOLE IN TANK METAL COVER.NOTE COVER IS RUSTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471254August 17, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WOULD BECOME STUCK WHILE DRIVING AT LEAST 35 MPH. THE CONTACT HAD TO USE THEIR HAND TO PULL UP THE ACCELERATOR PEDAL, CAUSING IT TO EXHIBIT AN ABNORMAL POPPING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THEY WERE UNABLE TO FIND A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 94,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471253August 17, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD ESCAPE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WOULD BECOME STUCK WHILE DRIVING 35 MPH AND ABOVE. THE VEHICLE WAS MERGED TO THE SHOULDERS AND THE CONTACT HAD TO USE THEIR HAND TO PULL UP THE ACCELERATOR PEDAL, CAUSING IT TO EXHIBIT AN ABNORMAL POPPING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THEY WERE UNABLE TO FIND A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471277August 17, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT THE STOP SAFELY NOW WARNING MESSAGE ILLUMINATED ON THE DASHBOARD. THE VEHICLE THEN BEGAN TO DECELERATE INDEPENDENTLY AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE THROTTLE BODY. THE CONTACT FAILURE RECURRED EIGHT MONTHS AFTER THE THROTTLE BODY REPLACEMENT. THE FAILURE MILEAGE WAS 96,000 AND THE CURRENT MILEAGE WAS 107,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471281August 17, 2012
VEHICLE SPEED CONTROL
WHILE TRAVELING AT A SPEED OF APPROXIMATELY 65MPH MY 2010 FORD ESCAPE FAILED TO ACCELERATE. MY SPEED DROPPED TO A CRAWL AND I WAS FORCED TO DRIFT TO THE BREAKDOWN LANE. AT THIS POINT THE CAR WAS JERKING BACK AND FORTH AND WOULD NOT MOVE FORWARD. I TURNED OFF THE CAR AND RE-STARTED, AND DROVE NO MORE THEN 45 MPH TO MY DEALERSHIP. ABOUT 1 WEEK AFTER THE FIRST OCCURRENCE, IT HAPPENED AGAIN AT A VERY LOW SPEED, APPROXIMATELY 25 MPH. I AGAIN PULLED OVER AND NOTICED A WRENCH ILLUMINATED ON THE CONTROL PANEL. AGAIN I BROUGHT THE VEHICLE TO THE DEALERSHIP, NO RESOLUTION. THE DEALERSHIP IS NOW ASKING ME TO DRIVE THE VEHICLE WITH A DIAGNOSTIC DEVICE ATTACHED TO CAPTURE DATA AT THE NEXT FAILURE. THIS IS A VERY SERIOUS SAFETY CONCERN! I AM CONCERNED THAT THIS SUDDEN LOSS OF ACCELERATION WILL RESULT IN AN ACCIDENT AND POSSIBLE INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471309August 17, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE WHEEL WELL BEGAN TO SEPARATE FROM THE FRAME. UPON FURTHER INSPECTION THE CONTACT NOTICED THAT THERE WAS MASSIVE RUST IN THE AREA. THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS ADVISED NOT TO DRIVE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470878August 16, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 50 MPH WITH THE ACCELERATOR PEDAL ENGAGED, IT REMAINED STUCK IN THE UPRIGHT POSITION WHEN SHE ATTEMPTED TO APPLY THE BRAKES. AFTER SEVERAL ATTEMPTS THE CONTACT WAS ABLE TO FULLY DEPRESS THE PEDAL. THE FAILURE OCCURRED WITHOUT WARNING AND INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE MECHANIC WAS UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 104,000. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471204August 16, 2012
ELECTRICAL SYSTEM, TIRES, WHEELS, EXTERIOR LIGHTING
WARNING LIGHT FAILED TO GO ON FOR A FLAT TIRE. LIGHT WENT ON WHEN TIRE WAS REMOVED. AFTER TEMPORARY TIRE WAS PUT ON 3 DIFFERENT LIGHTS KEPT FLASHING ON AND OFF WHEN DRIVEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471210August 16, 2012
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
WHILE TRAVELING AT 70MPH, VEHICLE SUDDENLY STALLED WHILE DRIVING IN THE CENTER LANE OF A HIGHWAY IN HEAVY TRAFFIC. NO WARNING SIGNS WERE DISPLAYED. AFTER PULLING TO THE SHOULDER, VEHICLE WAS ABLE TO BE RESTARTED AND SEEMED TO BE FINE. SERVICE TECHNICIAN FOUND A FAILURE CODE FOR 'THROTTLE STUCK CLOSED' WITH 'FREEZE DATA' SHOWING IT HAPPENED AT 71MPH. HE INSPECTED THE THROTTLE AND FOUND NO PROBLEMS. AS A PRECAUTION, HE CLEANED THE THROTTLE BLADE WITH A CLEANING WIPE. A WEEK LATER, THE VEHICLE STALLED AGAIN AS I WAS PULLING INTO TRAFFIC. IN ORDER TO KEEP THE VEHICLE RUNNING, I THEN NEEDED TO KEEP MY FOOT ON BOTH THE GAS AND BRAKE WHILE AT STOPS. RETURN TO MY TECHNICIAN AND HE DIAGNOSED THE PROBLEM AS A DEFECTIVE THROTTLE BODY. HE SAID THAT THE COMPUTER DATA SHOWED THE THROTTLE OPEN ONLY 52% WHEN THE THROTTLE WAS WIDE OPEN. VEHICLE HAS NOT YET BEEN REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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