Ford Escape Complaints

29,499 consumer complaints on file.

#738273December 26, 2000
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
FUEL SMELL COMING FROM A/C VENTS AFTER WARM ENGINE RESTART. SUSPECT INTAKE MANIFOLD NOT PROPERLY TIGHTENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876951December 26, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
GEAR SHIFTER WILL NOT GO DOWN ALL THE WAY. WHEN MOVING HAND, GEARS WILL CHANGE WHILE DRIVING. *AK THE GEAR SHIFTER HANDLE GETS STUCK HALF-WAY DOWN WHEN CHANGING GEARS DUE TO DESIGN FLAW. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738239December 25, 2000
FUEL SYSTEM, GASOLINE:DELIVERY
GAS ODOR IN INTERIOR COMPARTMENT OF VEHCILE AFTER ENGINE IS SHUT DOWN. GAS SMELL IS EVIDENT ON PASSENGER SIDE OF VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876727December 19, 2000
WHEELS
VEHICLE EXPERIENCING PROBLEM WITH ICE DEVELOPING ON FRONT WHEELS WHICH CAUSES SEVERE VIBRATION WHEN DRIVING. DEALER / MANUFACTURER WERE NOT CONTACTED AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558589December 14, 2000
STEERING
CONSUMER NOTICED THAT THE STEERING WAS VERY TIGHT AND WAS HAVING TROUBLE KEEPING THE VEHICLE ON THE ROAD. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737597December 10, 2000
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
CABLE CAME OFF CLUTCH PEDAL UNDER THE DASH. PEDAL WENT COMPLETELY TO FLOOR AND WAS UNABLE TO SHIFT CARE. CABLE WAS REPLACED BY VEHICLE OWNER, BUT FAILED TO STAY ON 2 MORE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737460December 7, 2000
FUEL SYSTEM, GASOLINE:DELIVERY
SMELL OF GAS ENTERS CABIN THROUGH VENTS ON WARM RESTARTS AND IN IDLING FOR LENGTHY PERIODS AS WELL AS STOP AND GO TRAFFIC. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737379December 6, 2000
FUEL SYSTEM, GASOLINE:DELIVERY
LIGHT GAS OR OIL SMELL IN PASSENGER COMPARTMENT DURING IDLING WITH HOT ENGINE (NOT ON COLD START)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737380December 6, 2000
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
SINCE DRIVING VEHICLE OFF LOT, I'VE NOTICE A FUEL ODOR COMING FROM THE UNDERHOOD AREA INTO THE PASSENGER CABIN THROUGH THE HEATING/COOLING VENTS. THIS REGULARLY OCCURS DURING WARM RESTARTS AND WHEN IDLING IN TRAFFIC WITH A WARM ENGINE. ODOR IS MORE NOTICABLE WITH DASH VENTS BLOWING. FUEL LINE RECALL WAS ACTED UPON BUT DIDN'T PROVIDE SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737407December 6, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL SMELL INSIDE VEHICLE WHEN STARTING ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737297December 4, 2000
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THERE IS A GASOLINE ODOR THAT COMES THROUGH THE HVAC SYSTEM DURING A WARM RE-START; NEVER ON COLD START. OUTSIDE AIR TEMPERATURE ALSO SEEMS TO HAVE A BEARING ON THE ODOR. THE GASOLINE ODOR IS NOT APPARENT WHEN OUTSIDE TEMPERATURE IS BELOW 32 DEGREES. THE ODOR SEEMS STRONGEST ON THE RIGHT HAND (PASSENGER) SIDE OF THE ENGINE COMPARTMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737252December 3, 2000
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WE PURCHASED THE VEHICLE NAMED IN THIS COMPLAINT IN OCT. 2000 AND WITHIN FOUR DAYS OF THE PURCHASE RETURNED IT TO THE DEALER BECAUSE WE EXPERIENCED GASOLINE FUMES (NOT EXHAUST) COMING THROUGH THE AIR VENTS WITH EITHER HEAT/AIR OR A/C ON. THE DEALER KEPT THE CAR FOR OVER A WEEK AND SAID THAT NOTHING WAS WRONG WITH IT, THOUGH SERVICE PEOPLE SMELLED THE GAS FUME SMELL. WE RETURNED THE CAR A SECOND TIME AS THE SMELL WAS GETTING STRONGER. IT OCCURS ON WARM STARTS, NEVER WHEN THE CAR IS STARTED UP COLD. THE FUME SMELL IS APPARENT FOR 5-10 MINUTES, AND THINS OUT WHEN THE CAR IS RUNNING AT HIGH SPEEDS AND AIR IS COMING IN. THE SECOND TIME THE DEALER HAD THE CAR THEY KEPT IT A WEEK AND COULD NOT FIX IT. THEY AGREED TO REPLACE THE VEHICLE WITH ANOTHER. TEN DAYS LATER WE TOOK OWNERSHIP OF ANOTHER VEHICLE EXACTLY LIKE THIS ONE. FORTY-EIGHT HOURS INTO DRIVING IT THE GAS SMELL WAS NOTICEABLE AGAIN. WE NOTIFIED THE DEALER WHO SAID THAT FORD HAS NO FIX FOR IT. THE DEALER HAD NO COMMENT OR IDEA ON WHEN/IF/HOW THIS WOULD BE RESOLVED. WE WENT OUT TO THE INTERNET AND IN SEVERAL LOCATIONS, EDMUNDS.COM AND YAHOO ESCAPE CLUB AMONG OTHERS, WE FOUND TESTIMONIAL AFTER TESTIMONIAL OF CUSTOMERS OWNING THE V-6 ESCAPE, AND THE MIRROR CAR, THE MAZDA TRIBUTE, HAVING EXACTLY THE SAME PROBLEMS WE HAVE EXPERIENCED. THIS IS CLEARLY NOT AN ISOLATED EXCEPTION WITH OUR VEHICLE. ONE PERSON EXPERIENCED HIS CAR BURNING TO THE GROUND WITH 800 MILES ON THE ODOMETER. WE WANT TO ALERT YOU TO THIS PROBLEM AND THE FACT THAT FORD/MAZDA ARE BEING TOTALLY UNCOMMUNICATIVE TO THE CUSTOMER ABOUT THIS SERIOUS DESIGN FLAW. WE DO NOT KNOW IF THE CAR IS EVEN SAFE TO DRIVE. OUR DEALER HAS NO INFORMATION ON A FIX AND HAS NOT OFFERED TO TAKE THIS CAR BACK. WE INTEND TO MEET WITH THEM AGAIN, BUT IF THEY FOLLOW THE SAME SUIT AS MOST OF THE DEALERS THAT OTHER TROUBLED ESCAPE CUSTOMERS HAVE APPROACHED, IT WILL BE A PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737186December 2, 2000
STEERING: STEERING WHEEL/HANDLE BAR
WHILE DRIVING THE VEHICLE THE STEERING WHEEL WOULD GET STUCK IN RIGHT TURNS WHEN TURNING RIGHT. WHEN TURNING LEFT THE STEERING WHEEL WOULD NOT FULLY TURN UNLESS FORCED INTO THE NEEDED RANGE. FINALLY STEERING WHEEL GOT STUCK IN A RIGHT TURN AND HAD TO BE TOWED. LESS THAN 24 HOURS OF OWNERSHIP AND LESS THAN ME DRIVING 15 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737114November 30, 2000
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
FUEL VAPORS ENTERING PASSENGER COMPARTMENT VIA VENTILATION DUCTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736986November 28, 2000
WHEELS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735907November 7, 2000
TIRES
TIRES HAD LESS THAN 3,000 MILES ON THEM AND TREAD ALREADY 1/2 GONE. (TIRESIZE: 16 INCH)( DOT NUMBER: TIRE SIZE: 16 INCH )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873695October 24, 2000
TIRES:SIDEWALL
WHILE PULLING AWAY FROM A STOP LIGHT THIS VEHICLE EQUIPPED WITH FIRESTONE, WILDERNESS/AT TIRES, P23575R16, SIDEWALL BLEWOUT UNEXPECTEDLY. FORD HAS BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873505October 20, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS NOT OPERATING. DEALER NOTIFIED AND WAITED FOR PARTS. PLEASE FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873348October 18, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER
CONSUMER WAS TRAVELING ON HIGHWAY AND IT WAS RAINING, AND WINDSHIELD WIPERS DIDN'T WORK AT ALL. DEALERSHIP WAS AWARE OF THE PROBLEM. PARTS HAD TO BE ORDERDERED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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