Ford Escape Complaints

29,499 consumer complaints on file.

#10508276April 15, 2013
POWER TRAIN
I CURRENTLY HAVE A LAW SUIT PENDING WITH FORD MOTOR COMPANY FOR NUMEROUS ISSUES WITH THIS VEHICLE. ONE OF MY MAJOR COMPLAINTS IS THAT THIS VEHICLE HAS A TRANSMISSION THAT LUNGES AND IS NOT SMOOTH. IT FREQUENTLY FEELS LIKE YOU WILL NOT MAKE IT THROUGH AN INTERSECTION WHEN YOU ACCELERATE DUE TO HESITATION. THE VEHICLE TACHS 3 OR 4 NUMBER WHEN TRANSITIONING BETWEEN GEARS. FORD HAS HAD MY VEHICLE AT THE DEALER SEVERAL TIMES. THEY REPLACED SOME PARTS ON THE TRANSMISSION AND HAD AN ENGINEER EXAMINE THE VEHICLE AND RUN TESTS FOR ONE WEEK. THE CONCLUSION WAS THAT THERE IS NOTHING WRONG WITH THE TRANSMISSION. IT IS SUPPOSEDLY JUST HOW AN ECOBOOST ENGINE WORKS. IT IS STILL AN ONGING ISSUE FOR ME 6 MONTHS LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508287April 15, 2013
STRUCTURE:BODY
MY FORD ESCAPE IS RUSTING ABOVE THE BACK WHEELS I ALSO NOTICED THE SAME RUST ON SIMILAR MODELS AND YEARS OF THE ESCAPE IS THERE A RECALL THERE SHOULD BE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508286April 15, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2006 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION WAS NOT SHIFTING CORRECTLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR DIAGNOSIS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508303April 15, 2013
POWER TRAIN
WHILE DRIVING ON THE HIGHWAY,I NOTICED THE RPM'S INCREASING BUT THE CAR WOULDN'T SHIFT INTO OVERDRIVE, INSTEAD IT DOWNSHIFTED WHILE TRAVELING AT FREEWAY SPEED. ON OTHER OCCASIONS, THE RPM REMAINED HIGH AND THE CAR WOULDN'T SHIFT AT ALL EVEN AFTER PUTTING IT IN NEUTRAL, WHILE TRAVELING AT HIGHWAY SPEED. AT OTHER TIMES, THE CAR WOULD JUMP INTO GEAR WHEN PUTTING IT INTO REVERSE OR DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508319April 15, 2013
ENGINE, ELECTRICAL SYSTEM
THE CHECK ENGINE LIGHT CAME ON AND AVERAGED 15MPG HIGHWAY GETTING TO THE DEALERSHIP. THEY SAID IT WAS THE KNOCK SENSOR. THEY REPLACED IT AND 24 HOURS LATER CHECK ENGINE LIGHT ON AGAIN, SAME MPG. THIS TIME THEY SAY ITS THE COMPUTER NEEDS TO BE CHANGED. ONE MONTH LATER, CHECK ENGINE LIGHT ON AGAIN WITH A FAULT AND THE ENGINE SURGES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508154April 14, 2013
VEHICLE SPEED CONTROL
I WAS DRIVING ALONG AT ABOUT 60 MPH ON A 4-LANE FREEWAY WHEN THE VEHICLE STARTED SLOWING DOWN FOR NO APPARENT REASON. EFFORTS TO APPLY MORE ACCELERATION FROM THE GAS PEDAL HAD NO EFFECT. I HAD TO CROSS THREE LANES OF TRAFFIC TO GET TO THE BERM AND ACTIVATED MY HAZARD LIGHTS IN THE PROCESS AND MY SON WHO WAS FOLLOWING ME IN ANOTHER VEHICLE HAD TO BRAKE TO AVOID HITTING ME. THE SUV NEVER COMPLETELY STOPPED BUT WAS TRAVELING AT ABOUT 2 MPH ON THE BERM. I STOPPED THE VEHICLE AND RESTARTED IT AND IT APPEARED TO START OKAY BUT AN OPEN-END WRENCH APPEARED AS A WARNING LIGHT (THROTTLE CONTROL/POWER TRAIN). AFTER GETTING BACK UP TO SPEED AND MERGING WITH TRAFFIC THE SUV DIED AGAIN IN ABOUT 1/4 MILE. I PULLED OVER TO THE BERM AND RESTARTED A SECOND TIME. THIS TIME A SERVICE ENGINE SOON LIGHT APPEARED BUT THE SUV APPEARED TO RUN NORMALLY. I CONTINUED HOME AND CALLED THE DEALERSHIP AND THEY SAID THEY COULD NOT HELP ME UNTIL THE SERVICE GROUP CAME IN ON MONDAY. I ASKED TO TALK TO A MANAGER BUT THEY SAID THEY WERE ALL BUSY AND THAT I'D HAVE TO WAIT UNTIL MONDAY. I LEFT VEHICLE IN MY GARAGE UNTIL MONDAY AND THEN WILL TRY TO TAKE TO HAVE IT SERVICED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508166April 14, 2013
VEHICLE SPEED CONTROL, POWER TRAIN, ELECTRICAL SYSTEM
VEHICLE PURCHASED JANUARY 2013 WITH ~37K MILES. FIRST MONTH OF OWNERSHIP, I HAD CODE INDICATING A FUEL DELIVERY PROBLEM BUT IT CLEARED ON ITS OWN. I ATTRIBUTED IT TO BAD GAS, THOUGH IT MAY HAVE BEEN THE WARNING SIGN I MISSED. TODAY ON THE HIGHWAY AT APPROXIMATELY 60MPH, IT FELT LIKE THE VEHICLE SHIFTED OUT OF SEQUENCE, NOTICING THE LACK OF POWER/LOW RPMS I TRIED TO GIVE IT GAS TO NO AVAIL. I SAFELY NAVIGATED TO THE SHOULDER AS IT COASTED DOWN TO A STOP. THE ORANGE WRENCH LIT UP. UPON STOPPING THE CAR SPUTTERED HARD AND THREATENED TO STALL. THE GAS PEDAL WAS USELESS. I SHUT THE CAR OFF, SHUT OFF THE RADIO/AC AND GAVE IT A MOMENT. IT RESTARTED WITH MINOR HESITATION. THE ORANGE WRENCH HAD CLEARED BUT THE CHECK ENGINE LIGHT CAME IN (IT STAYED IN THROUGH THE REMAINDER OF THIS POST). IT IDLED OK, ALLOWED ME TO ADMINISTER FUEL AND REV THE ENGINE. THINKING THE PROBLEM HAD PASSED, I MERGED BACK ONTO THE HIGHWAY AND CAME UP TO SPEED. ABOUT A HALF A MILE LATER I FELT THE NOTED LOSS OF ENGINE POWER (I BELIEVE THIS IS THE "LIMP-HOME" METHOD THAT IS CITED IN SOME THINGS I HAVE READ TODAY). AGAIN, MY GAS PEDAL IS USELESS AND I RE-ENGAGE THE HAZARDS AND MOVE OFF OF THE ROAD. THIS TIME THE CAR DOES NOT STALL BUT IDLES AROUND 900RPM WITH SOME SPUTTERING. GAS PEDAL IS STILL USELESS. I RINSE AND REPEAT THE ABOVE PROCESS A THIRD TIME, WHEN IT DOES THE SAME THING ANOTHER HALF MILE LATER, I GIVE UP AND CALL A MORE CAR SAVOY FRIEND. HIS FIRST GUESS IS ALSO FUEL PUMP/SOMETHING CLOGGED BUT WE ARE BOTH BAFFLED BECAUSE THE SYMPTOMS ARE NOT CONSISTENT WITH ANY CONDITION WE HAVE EVER ENCOUNTERED. DECIDING IT COULD BE NURSED HOME, THE FOURTH ATTEMPT AT STARTING IT, I MADE THE LAST 2 MILES STAYING 40MPH OR BELOW. THERE WAS NO SPUTTERING/LOSS OF FUEL DELIVERY CAPABILITIES DURING THIS ATTEMPT. AFTER SOME RESEARCH, IT SOUNDS LIKE THE COMMON THROTTLE BODY ISSUES FOUND ME... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508167April 14, 2013
FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS TURNING A CORNER, THE CAR LOST POWER, WHEN I PRESSED ON THE ACCELERATOR THERE WAS NO POWER. THE WRENCH AND ENGINE LIGHTS APPEARED. THEY HAD TO REPLACE THE THROTTLE BODY AND I WAS TOLD THAT IT ALSO NEEDED A BATTERY. HOWEVER, THE ENTIRE PROBLEMS WAS WITH THE THROTTLE BODY. SINCE PURCHASING THE VEHICLE I WOULD EVERY NOW AND THEN FEEL IT LOSING POWER. I THOUGHT IT MIGHT BE THE TRANSMISSION BUT WHEN I TOOK IT IN FOR THEM TO LOOK AT THEY SAID "NO WE DROVE IT AND NOTHING SEEM WRONG WITH IT." AT THAT POINT IT WOULD HAVE BEEN COVERED BY WARRANTY. I FEEL THAT THE SERVICE PEOPLE SHOULD HAVE GUEST IT WAS THE THROTTLE BODY SINCE SO MANY OF THESE VEHICLES ARE HAVING THE SAME PROBLEM. I AM NOW FEELING THAT THERE WAS SOME DECEPTION. THE VEHICLE IS A 2010, THIS VEHICLE IS TOO NEW FOR IT TO NEED SUCH A MAJOR REPAIR. THE WARRANTY ON THESE VEHICLES IS SUBSTANDARD. THE COST OF REPLACING THE THROTTLE BODY WAS $465.32 AND THE BATTERY THAT I PURCHASED AT AUTO ZONE WAS $132. I AM VERY UNHAPPY WITH THIS FORD PRODUCT AND WILL NOT PURCHASE ANOTHER FORD. WHILE THE SERVICE PEOPLE WERE PROFESSIONAL DID NOT OFFER INFORMATION ABOUT THIS HAPPENING FREQUENTLY. I BELIEVE THAT WE ALL NEED TO BE REIMBURSED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508185April 14, 2013
POWER TRAIN, ELECTRICAL SYSTEM
THE PROBLEM STARTED WHEN THE CAR WAS DRIVING AND ALL OF SUDDEN THE CAR STARTS STRUGGLING AND THEN SHUTS OFF. IT WOULD TAKE A SEVERAL ATTEMPTS FOR THE CAR TO RESTART BUT EVENTUALLY IT WOULD. NOW THE CARS JUST IDLES AND RUNS REALLY ROUGH AND SHUTS OFF WHILE DRIVING. TOOK IT TO FORD AND THEY SAID ALL IT NEEDED WAS A NEW CAT-CONVERTER MANIFOLD, NOT STATING WHY. WE REPLACED IT ($1500) BUT THE PROBLEM STILL REPEATED. TOOK IT TO A REPAIR SHOP AND THEY SAID IT NEEDED TO REPLACE 6 IGNITION COILS AND PLUGS AND POSSIBLY THE PCM. THEY ALSO SAID THE IGNITION COILS CAUSED THE CAT-CONVERTOR MANIFOLD TO MALFUNCTION IN THE FIRST PLACE. SO WE REPLACED ALL COILS AND PLUGS FOR $1600 BUT THEY SAID THE PCM WAS FINE FOR NOW BUT IT WAS A MATTER OF TIME FOR THE PCM TO FAIL. I'M NOT SURE IF FORD DELIBERATELY NEGLECTED THIS IGNITION COIL ISSUE BUT IT IS SUSPICIOUS. MY COMMUTE IS MAINLY INTERSTATE HWY AND I'M AFRAID THIS PROBLEM IS MIGHT CAUSE A MAJOR ACCIDENT WHILE ON A MAJOR INTERSTATE HWY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508199April 14, 2013
SUSPENSION, STRUCTURE:BODY
WHILE DRIVING A LOUD CRACK/POP WAS HEARD FROM THE PASSENGER REAR WHEEL AND THEN THERE WAS ROAD NOISE. WHEN WE STOPPED THERE WAS A LARGE HOLE IN THE WHEEL WELL AROUND THE SHOCK MOUNT. ALL THE METAL HAS RUSTED THROUGH. THE SHOCK HAS NO ATTACHMENT LEFT TO THE UPPER BODY, ONLY ALONG THE BOTTOM EDGE. WHEN THE VEHICLE BOUNCES IT MOVES INDEPENDENTLY OF THE SHOCK IN THAT CORNER. I OPENED UP THE INTERIOR COMPARTMENT, REMOVED THE CARPET AND TRIM PIECES TO GET A LOOK AND FOUND A HOLE THAT IS LARGE ENOUGH TO PUT MY HAND THROUGH. THIS CAR HAS LESS THAN 78,000 MILES. THE TIRES AND BRAKES WERE REPLACED IN THE FALL AND NO SIGNS OF DAMAGE WERE PRESENT AT THAT TIME DUE TO THE UNDERCOATING BEING IN PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508058April 12, 2013
ENGINE, VEHICLE SPEED CONTROL
UPON START-UP THE ENGINE IMMEDIATELY REVVED TO 4000 TO 5000 RPM & WOULD NOT RETURN TO IDLE. GAS PEDAL WAS NOT DEPRESSED. THIS HAPPENED MULTIPLE TIMES. MOVING THE GAS PEDAL HAD NO EFFECT. CAR WAS SHUT OFF. REACHING BY HAND TO THE END OF THE PEDAL ASSEMBLY WHERE THE THROTTLE CABLE IS ATTACHED, IT WAS DETERMINED THAT THE CABLE DID NOT RETURN TO THE IDLE POSITION. BY PUSHING THE END OF THE CABLE THE THROTTLE RETURNED TO IDLE. THE CAR WAS STARTED & RAN AT NORMAL IDLE SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508086April 12, 2013
ENGINE
I JUST PURCHASED THE VEHICLE USED FROM OGDEN LINCOLN IN WESTMONT ILLINOIS. ON THE WAY HOME FROM THE DEALER, THE ENGINE STALLED TWICE WHILE APPROACHING A STOP. NO WARNINGS, THE ENGINE JUST STOPPED. ON BOTH OCCURRENCES, I WAS ABLE TO RESTART THE VEHICLE RIGHT AWAY. I'VE OWNED THIS VEHICLE LESS THEN 6 HOURS NOW AND I'M AFRAID TO DRIVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508089April 12, 2013
STRUCTURE:BODY, VISIBILITY
I WAS DRIVING ON I 40 IN GARNER, NC, AND HEARD VERY LOUD NOISE, IT WAS MY MOON ROOF, EXPLODED, SHATTERED. I LOOKED ON INTERNET AND FOUND NO RECALLS ON THIS. DID FIND PEOPLE WHO HAVE COMPLAINED ABOUT THE SAME THING HAS HAPPENED TO THEM WITH THEIR ESCAPES AND FORD NOT GOING GOOD FOR IT, WHAT DOES IT TAKE? INJURY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508009April 11, 2013
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
2002 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE HAS ACCELERATION ISSUES. *SMD THE CONSUMER STATED THE ACCELERATOR PEDAL BECAME STUCK AND BURNED OUT THE CATALYTIC CONVERTER, AND THE INTAKE VALVES CRACKED AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505960April 11, 2013
ENGINE
VEHICLE REPORTED ENGINE TEMPERATURE TOO HIGH AND THAT I SHOULD PULL OVER SAFELY. THIS IS THE SAME ENGINE OVERHEATING / FIRE HAZARD PROBLEM SUPPOSEDLY FIXED DURING DECEMBER 2012 RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505957April 11, 2013
AIR BAGS
I WRECKED INTO A MAILBOX THEN A TRASHCAN THEN SEVERAL SMALL TREES BEFORE HITTING A BIG TREE AND BOUNCING THREE FEET BACK.. THE AIRBAGS DID NOT DEPLOY , THE FRONT END OF MY VEHICLE IS TOTALED OUT COMPLETELY. REPAIR CANNOT BE DONE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10505998April 11, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
DRIVING DOWN THE ROAD THE ESCAPE FELT LIKE IT STALLED ON THE ROAD WITH THE WRENCH WARNING LIGHT. PULLED OFF AND TRIED TO GIVE IT GAS BUT THE CAR WOULDN'T GO AND THE RPM'S WERE JUMPING. SHUT THE VEHICLE OFF AND CALLED MY HUSBAND AND HE SAID TO SHUT IT DOWN AND RESTART THE CAR AND SEE WHAT HAPPENS (HUSBAND HAD A FRIEND WITH ANOTHER ESCAPE DO THE SAME THING). I DID THAT AND IT WAS FINE. HAD A SHOP CHECK FOR CODES BUT THERE WERE NO CODES PRESENT. CALLED FORD AND WAS TOLD THAT IT WAS THE THROTTLE BODY/SENSOR AND THAT ITS NOT COVERED UNDER WARRANTY (YET THEY NEW WHAT THE PROBLEM WAS JUST BY ME EXPLAINING IT WHICH TELLS ME THAT ITS A KNOWN PROBLEM THAT THEY DON'T WANT TO FIX). THEN TODAY IT DID THE SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505999April 11, 2013
ENGINE, VEHICLE SPEED CONTROL
PULLED OUT ONTO A VERY BUSY SECONDARY ROADWAY...APPLIED PRESSURE TO THE ACCELERATOR AND IT JUST SAT THERE WHILE ONCOMING TRAFFIC CLOSED IN ON ME. THIS WAS THE FIRST OF MANY HESITATIONS THAT NEARLY GOT ME KILLED. TO MAKE IT WORSE...WHEN POWER COMES BACK IT COMES BACK SO FAST IT THROWS YOU BACK IN THE SEAT...ACTUALLY BURNING RUBBER. AFTER A YEAR OF INTERMITTENT PROBLEMS WITH THIS I TOOK IT INTO FORD DEALERSHIP AND THEY DIAGNOSED A FAULTY THROTTLE BODY....TROUBLE CODE P2112. SINCE THIS IS A SAFETY ISSUE AND HAD NOTHING TO DO WITH ROUTINE MAINTENANCE I EXPECTED FORD TO TAKE CARE OF IT. THEY WANT TO CHARGE ME $400 DOLLARS TO FIX A PROBLEM THEY CREATED WITH SUBSTANDARD PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10506008April 11, 2013
POWER TRAIN
THE AFFECTED PART IS THE THROTTLE BODY. THIS ISSUE HAD HAPPENED ABOUT 10 TIMES SINCE MARCH 12TH 2013. I WAS DRIVING IN RUSH HOUR TRAFFIC AND GOING ABOUT 65 WHEN IT HAPPENED AND IT JUST STALLED. THERE WAS A WRENCH LIGHT THAT CAME ON. I HAD TO SOMEHOW MERGE OVER TWO LANES WHILE NOT BEING ABLE TO ACCELERATE (VERY SCARY)! AGAIN THIS HAS HAPPENED ABOUT 10 TIMES FINALLY TODAY WHILE ON A BUSY HIGHWAY, WHERE THERE WAS BARELY ANY ROOM TO PULL OVER, IT HAPPENED AGAIN. I WAS ABLE TO START IT BACK UP MERGE BACK INTO TRAFFIC, SOMEHOW, AND ABOUT A MILE DOWN THE FREEWAY IT HAPPENED AGAIN. I WAS ABLE TO FIND SOMEWHERE TO PULL OVER AND THIS TIME THE ENGINE LIGHT CAME ON. I TOOK IT SOMEWHERE AND WAS ABLE TO GET A FAULT CODE (P2111). THERE NEEDS TO BE A RECALL ON THIS! IT WAS NOT ONLY SCARY BUT VERY DANGEROUS. I HOPE THAT IF THERE IS ANYONE ELSE OUT THERE WITH THIS PROBLEM THEY MAKE A COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10506016April 11, 2013
VEHICLE SPEED CONTROL
I HAVE ALMOST BEEN IN MANY ACCIDENTS RECENTLY ON THE HIGHWAY AND AT GREEN LIGHTS. THE GAS PEDAL KEEPS FREEZING AND IS LIKE A WALL. IT WILL ALL OF A SUDDEN NOT MOVE AND NO MATTER HOW HARD I PUSH IT IS STUCK. THEN ALL OF A SUDDEN IT STARTS AND ACCELERATES REALLY FAST. IS VERY DANGEROUS AND TODAY IT ALMOST GOT ME INTO A SERIOUS ACCIDENT ON THE HIGHWAY WHEN IT ALL OF A SUDDEN WOULDN'T WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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