Ford Escape Complaints

29,499 consumer complaints on file.

#10507062April 4, 2013
VEHICLE SPEED CONTROL
VEHICLE IS REPEATEDLY SURGING WITHOUT WARNING OR STALLING WITHOUT WARNING. OFTEN DURING TURNS IN HEAVY TRAFFIC. DEALER IS UNABLE TO REPLICATE BUT SUSPECTS THROTTLE BODY MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507135April 4, 2013
VISIBILITY/WIPER
ON TITANIUM MODELS, THE HVAC VENTS HAVE A CHROME SURROUND. THIS CHROME SURROUND CAUSES A BAD REFLECTIVITY PROBLEM WITH THE OUTSIDE REAR VIEW MIRRORS ON DAYS WITH STRONG SUNLIGHT, WHICH MAKES IT HARD TO USE THE EXTERIOR MIRRORS. BOTH THE PASSENGER AND DRIVERS SIDE MIRRORS ARE AFFECTED. THE CORRECT SOLUTION WOULD APPEAR TO BE CHANGING THE CHROME SURROUND FROM CHROME TO MATTE BLACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507140April 4, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS ENGAGED, IT SEIZED TO THE FLOORBOARD. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FAILURE WAS LOCATED AT THE MASTER CYLINDER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,000 AND THE CURRENT MILEAGE WAS 26,676.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507180April 4, 2013
VISIBILITY/WIPER
LIFTGATE WINDOW GLASS SHATTERED WHEN THE HATCH WAS CLOSED WITH NORMAL FORCE. STUFF LOADED IN THE BACK WAS NO HIGHER THAN 12" OFF THE FLOOR AND NOWHERE NEAR WINDOW. VEHICLE WAS PARKED, FACING SOUTH, AND HAD BEEN THERE ABOUT 90 MINUTES. INCIDENT OCCURRED ABOUT 1:30 P.M. TEMPERATURE AROUND 35F. ENGINE HAD BEEN OFF SINCE SUV WAS PARKED. DEFROSTER WAS NOT ON. PERSON CLOSING HATCH WAS HIT BY SHOWER OF GLASS PARTICLES BUT SUFFERED NO INJURY. GOODS IN THE BACK OF THE SUV WERE COVERED WITH GLASS BUT NOT DAMAGED. LIFTGATE HAD NOT BEEN DAMAGED PREVIOUSLY AND VEHICLE HAD NEVER BEEN IN ANY ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10506122April 3, 2013
ELECTRICAL SYSTEM
CPSC: I1330416A. 2005 FORD ESCAPE. CONSUMER STATED THE COMPUTER ON THE TRUCK HAS GONE BAD TWICE IN LESS THAN A MONTH. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505473April 3, 2013
STEERING
I WAS DRIVING ON THE FREEWAY AT APPROXIMATELY 60 MPH WHEN ALL OF A SUDDEN MY STEERING WHEEL TIGHTENED UP WHERE IT MADE IT VERY DIFFICULT TO MANEUVER. FORTUNATELY, IT WASN'T A BUSY DAY AND I WAS ABLE TO GET OFF TO THE SIDE OF THE ROAD. I'M CONFUSED WHY FORD HAS NOT ISSUED ANY RECALL ON THIS ISSUES BEFORE SOMEONE GETS KILLED. I UNDERSTAND MY VEHICLE HAS A LOT OF MILES, BUT 85 PERCENT OF MY MILES ARE FREEWAY MILES. MY RESOLUTION WAS TO SPEND $2,000.00 OUT OF POCKET AND HAVE THE ISSUE REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505527April 3, 2013
UNKNOWN OR OTHER
WE UNLOADED THE VEHICLE AND WHEN MY DAUGHTER THEN SHUT THE HATCH (NOT JUST THE GLASS) AND IT EXPLODED EVERYWHERE. NOBODY WAS INJURED BUT IT COULD HAVE BEEN VERY BAD WITH ALL THREE OF MY GIRLS STANDING THERE. THE ONLY INFORMATION I RECEIVED FROM THE FORD DEALERSHIP AS WELL AS THE FORD CORPORATION IS THAT THERE WERE NO RECALLS ON MY VEHICLE. I JUST BOUGHT THIS VEHICLE SO THAT I COULD HAVE SOMETHING SAFE TO TRANSPORT MY GIRLS IN AND NOW THAT I'VE HAD IT FIXED I'M AFRAID TO EVEN OPEN IT AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505543April 3, 2013
ENGINE
WHILE DRIVING ON THE FREEWAY, THE "STOP SAFELY NOW" LIT UP AFTER I FELT A JOLT TO THE CAR, WHICH THEN SLOWED DOWN. I REACHED THE SIDE OF THE ROAD AND TURNED THE CAR OFF FOR A FEW MINUTES. UPON RESTARTING THE CAR THE RED SSN LIGHT WAS OFF AND I WAS ABLE TO REACH A QUALIFIED AUTO REPAIR. THEY RAN THE DIAGNOSTICS BUT WERE UNABLE TO SEE A PROBLEM AFTER GOING THROUGH THEIR CODE PROCESS, NOR RECREATE THE SSN ALERT. THIS FIRST HAPPENED ON FEBRUARY 27TH 2013. AGAIN, HAVING THREE CHILDREN IN THE CAR WITH ME AND TO HAVE THIS HAPPEN ON THE FREEWAY WAS (ON THE WAY TO DISNEYLAND) QUITE FRIGHTENING AND HAZARDOUS! I HAVE READ MANY MANY STORIES OF FEH OWNERS WITH THE SAME ISSUE! THIS IS A DEFECT TO THE CAR, AND NOT DUE TO NORMAL WEAR AND TEAR. IT IS A HUGE SAFETY CONCERN AND WHILE I WAS NOT INJURED, THE FACT THAT I HAD TO SUDDENLY SLOW DOWN AND PULL OVER COULD HAVE RESULTED IN OTHER CAR OWNERS ON THE FREEWAY BEING IN AN ACCIDENT. SERIOUSLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505568April 3, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIR. THE MECHANIC STATED THAT THE AIR BAG WIRING IN THE FRONT DRIVER AND PASSENGER SIDE SEATS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505579April 3, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH WHEN THE VEHICLE UNEXPECTEDLY LUNGED FORWARD AS THE CONTACT WAS BRAKING TO A COMPLETE STOP. IN ADDITION, THE WRENCH WARNING SYMBOL ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DETECTED THAT THE THROTTLE BODY ACTUATOR WAS FAULTY. THE CONTACT PLANNED TO TAKE THE VEHICLE TO THE MANUFACTURER FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507008April 3, 2013
ENGINE
AS WE WERE DRIVING THE CAR STALLED AND STOPPED WORKING. THIS HAS NOW HAPPENED 4 TIMES. WE HAVE ALSO HAD THE THROTTLE SURGE. I HAVE TAKEN THE VEHICLE TO FORD ONLY TO BE TOLD THEY CANNOT DUPLICATE THE PROBLEM THEREFORE THEY CANNOT FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507012April 3, 2013
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
THIS IS ABOUT THE 10TH TIME I HAVE EXPERIENCED THIS ISSUE. IN EVERY CASE THE CAR STOPS ACCELERATING AND THE CAR DROPS INTO IDLE WITH THE RPM'S RANGING FROM 900-1100. SHIFTING GEARS DOES NOT HAVE AN EFFECT AND YOU HAVE TO SHUT OFF THE CAR TO TURN IN BACK ON. THE AMBER WRENCH LIGHT COMES ON EVERY TIME AND THE FEW TIMES THAT IT HAPPENED CONSECUTIVELY IN ONE TRIP THE CHECK ENGINE LIGHT CAME ON. ON MY FIRST VISIT TO A DEALERSHIP THEY REPLACED THE ACCELERATOR PEDAL. THE SECOND TIME THEY NOTICED MY TRANSMISSION WAS EATING ITS FLUID SO THE FILLED UP THE FLUID. THE THIRD TIME THE DEALERSHIP REPLACED MY TRANSMISSION AND THE MOST RECENT THEY REPLACED THE THROTTLE BODY. THIS SEEMS TO COINCIDE WITH THE OPEN INVESTIGATION PE13003. I HAVE HAD THE CAR MALFUNCTION OCCUR WHEN ACCELERATING THROUGH 65 TRYING TO GET ONTO A HIGHWAY. HAD IT HAPPEN TWICE AT 15 MPH IN A PARKING LOT. HAD IT AT 45 MPH IN THE MIDDLE OF AN INTERSECTION AND MULTIPLE TIMES ON BACK ROADS AT 35 MPH. FORTUNATELY FOR ME I WAS ALWAYS ABLE TO FLIP MY HAZARDS ON QUICKLY AND THE OTHER VEHICLES WERE ABLE TO GET AROUND ME WHILE I STOPPED ON THE ROAD, BUT THIS SITUATION IS HIGHLY UNSAFE ESPECIALLY AT HIGHER SPEEDS ON HIGHWAY WHEN YOU HAVE TO PULL OVER AND STOP THE CAR TO FIX THE SITUATION. BASED ON MULTIPLE ONLINE FORUMS IT SEEMS TO BE MAINLY THE THROTTLE BODY THAT IS MALFUNCTIONING, BUT IT SEEMS TO ALSO DEGRADE THE ENGINE OVER TIME AND CAN END UP COSTING YOU AS AN OWNER OVER TIME DUE TO THE DEALERS INABILITY TO ALWAYS PIN POINT THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508003April 3, 2013
VEHICLE SPEED CONTROL
DRIVING ABOUT 30 MPH, WHEN THE LIGHT CHANGED TO YELLOW. I PUT MY FOOT ON THE BRAKE, BUT INSTEAD OF STOPPING, THE CAR LUNGED FORWARD AND I HIT THE CAR IN FRONT OF ME. I CALLED THE POLICE AND A POLICE REPORT IS AVAILABLE. ... UPDATED 04/11/13 *BF
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10505357April 2, 2013
ENGINE
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH THE VEHICLE STALLED. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR MECHANIC FOR A DIAGNOSTIC TEST PERFORMED. THE CONTACT CALLED THE MANUFACTURER REGARDING A RECALL AND THE MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THE VIN. THE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505236April 1, 2013
STEERING
AT HIGHWAY SPEED, POWERSTEERING LOCKED UP. AFTER SHUTTING VEHICLE OFF AND RESTARTING, PUMP RE-ENGAGED. THIS HAS HAPPENED FREQUENTLY SINCE, AND CAUSES THE VEHICLE TO BE UNCONTROLLABLE. STEERING BECOMES SO TIGHT THAT ANY ADJUSTMENT IS NEARLY IMPOSSIBLE AND DRIVER IS AT THE MERCY OF SPEED UNTIL ABLE TO STOP. DEALERSHIP REPORTS THIS TO BE "COMMON" BUT A MAJOR REPAIR, AND NOT THE RESULT OF EXCESSIVE USE OR ABUSE. CLEARLY, THIS IS A DESIGN AND SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505248April 1, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SHE NOTICED THAT THE ELECTRONIC THROTTLE BODY WARNING LIGHT WAS ILLUMINATED AS THE VEHICLE THE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE YET THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 103,000. *TR UPDATED 4/29/13 *CN THE CONSUMER STATED THE MECS PUMP FAILED AND WAS REPLACED PER THE FORD TECHNICAL SERVICE BULLETIN TSB08-24-5 ISSUED BY FORD COMPANY. THE VEHICLE WAS NOT COVERED UNDER WARRANTY DUE TO ITS VIN. UPDATED 06/11/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505174March 31, 2013
STRUCTURE:BODY:HATCHBACK/LIFTGATE
LIFTGATE WILL NOT OPEN. GLASS DOOR WILL OPEN. POTENTIAL SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505020March 30, 2013
VEHICLE SPEED CONTROL, ENGINE, POWER TRAIN
AFTER ONLY 2 MONTHS OF PURCHASE O/D LIGHT WENT ON AND TRANSMISSION SHOT!!! ABSOLUTELY HEART WRENCHING AS I HAVE NO WAY TO WORK NOW... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505024March 30, 2013
STEERING
MY WIFE'S ESCAPE SUDDENLY STARTED LOSING ITS POWER STEERING, BUT WOULD RETURN TO NORMAL AFTER A SHUTDOWN AND RESTART OF THE VEHICLE. ON THE SAME DAY, SHE STARTED NOTICING A CLUNK OR POP DURING TURNING OF THE STEERING WHEEL. IT IS NOT AT THE END OF THE TURN, BUT SOMEWHERE AT AROUND 40-50 PERCENT IN EITHER DIRECTION. IF HER CAR FAILS AT HIGHWAY SPEEDS, I WILL SUE THE LIVING DAYLIGHTS OUT OF EVERYONE INVOLVED IN THIS FAILURE. THAT IS A PROMISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504910March 29, 2013
VEHICLE SPEED CONTROL, SERVICE BRAKES
DRIVING UP TO A STOP SIGN WHEN I FELT LIKE I HAD NO BRAKE CONTROL TO STOP. I HAD TO DEPRESS THE PEDAL AS FAR AS I COULD AND PRAYED THAT I WOULD STOP BEFORE THE BUSY INTERSECTION. WHEN I CAME TO A STOP, THE SERVICE BRAKE SYSTEM CODE CAME ON AND CHIMED. THE ABS LIGHT WAS LIT, ALONG WITH BRAKE WARNING. LUCKILY WE WERE ONLY A FEW BLOCKS FROM THE HOUSE, THAT WE WERE ABLE TO CAREFULLY MAKE IT BACK HOME. AFTER TAKING THE VEHICLE IN FOR A BRAKE SYSTEM WARNING BEFORE WHERE THEY DIAGNOSED A FAULTY WIRING HARNESS AND REPLACED AT MY EXPENSE. NOW THAT WE WERE ABLE TO GET THE VEHICLE TO THE DEALERSHIP THEY HAVE STATED THAT THE HYDRAULIC CONTROL UNIT WAS A PROBLEM AND POSSIBILITY OF THE MASTER CYLINDER. ALL THIS AT A COST OF $4500+ PARTS AND LABOR. AFTER JUST FINISHING PAYING OFF THE VEHICLE LOAN WE OWN A VEHICLE THAT DOESN'T STOP. HAD I CRASHED THE VEHICLE I'D ONLY BE OUT MY DEDUCTIBLE. THANKS FORD! I REGRET PURCHASING THIS VEHICLE AFTER HEARING OF OTHER OWNERS EXPERIENCING THE SAME ISSUE, WITH NO HELP FROM FORD ON REPAIRING A DEVICE THATS MEANT TO PROVIDE SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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