Ford Escape Complaints

29,499 consumer complaints on file.

#10509893April 29, 2013
ENGINE
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT NO CAUSE FOR THE FAILURE WAS FOUND. SIX MONTHS LATER THE FAILURE RECURRED AND AGAIN, THE DEALER WAS UNABLE TO DETERMINE THE CAUSE FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 11,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509910April 29, 2013
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE RPM INCREASED EXCESSIVELY AND THE VEHICLE SUDDENLY ACCELERATED WHICH CAUSED THE CONTACT TO CRASH INTO A BUILDING. THE CONTACT WAS RUSHED TO THE HOSPITAL WHERE HE SUSTAINED BACK AND NECK INJURIES. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE IT WAS NOT DIAGNOSED FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER : 12V353000 (ENGINE AND ENGINE COOLING , VEHICLE SPEED CONTROL). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 150,000. *TR..UPDATED 06/24/13 *BF UPDATED 06/28/2013 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10509952April 29, 2013
POWER TRAIN, ENGINE
DRIVING ON FREEWAY AT APPROXIMATELY 65 MPH. CAR SUDDENLY SEEMED TO LOSE POWER, BUT RETAINED POWER STEERING FUNCTION. WOULD NOT ACCELERATE BUT MIGHT HAVE HAD MINIMAL POWER. COASTED ACROSS THREE LANES OF TRAFFIC AND USED BRAKES TO STOP. WRENCH SHAPED LIGHT ON DASH LIGHTED. TURNED OFF ENGINE AND RESTARTED AFTER ABOUT 15 SECONDS. VEHICLE RAN FINE FOR NEXT 90 MILES AND THE NEXT DAY. DEALER EVALUATED THE PROBLEM AND SAYS THE THROTTLE BODY NEEDS REPLACEMENT. THERE ARE OTHER REPORTS OF SIMILAR PROBLEMS ON YOUR WEBSITE. ALSO REPORTS OF POSSIBLE RECALL FOR THIS PROBLEM BY NHTSB AND AUTOMOTIVE PRESS. IT IS A SERIOUS FAILURE AT SPEED ON A BUSY HIGHWAY AND NEEDS YOUR ATTENTION. WILL THE DEALER COVER THE COST OF THE REPAIR IF THERE IS A SUBSEQUENT RECALL FOR THIS DEFECT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509944April 29, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE ABS WARNING LIGHT ILLUMINATED AND THE BRAKES WOULD NOT RESPOND. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509636April 26, 2013
FUEL/PROPULSION SYSTEM, POWER TRAIN
WAS JUST PULLING OUT OF A GAS STATION AND HEADING TO THE ON-RAMP TO THE HIGHWAY WHEN THE VEHICLE LOST POWER. OPEN WRENCH LIGHT CAME ON. I WAS ABLE TO PULL OVER TO THE SIDE AND RESTART THE VEHICLE. FORTUNATELY THIS DID NOT OCCUR WHILE ON THE HIGHWAY. I WAS TRAVELING WITH MY 2 CHILDREN, BOTH UNDER THE AGE OF 2 1/2. I BROUGHT IT TO THE DEALERSHIP TODAY. THEY ADVISED ME OF THE DEFAULT IN THE POWERTHROTTLE. THEY DID NOT TELL ME THAT AN INVESTIGATION IS CURRENTLY UNDERWAY, WHICH I FEEL SHOULD BE THEIR RESPONSIBILITY. I AM BEING CHARGED $500 TO HAVE IT FIXED. THE DEALERSHIP HAS ADVISED ME THAT SHOULD THEIR BE A RECALL THEN I WOULD BE REIMBURSED THE COST. WE PURCHASED THE FORD ESCAPE BECAUSE WE THOUGHT IT WAS A GOOD PRODUCT, WE WILL GO BACK TO PURCHASING JAPANESE VEHICLES GOING FORWARDS. VERY DISAPPOINTED .... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509708April 26, 2013
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I WAS STOPPED AT A RED LIGHT AND WHEN THE LIGHT TURNED GREEN I PRESSED THE ACCELERATOR BUT THE ENGINE SEEMED TO HAVE STALLED. I DID HAVE SLIGHT FORWARD MOMENTUM THAT WAS JERKY AND I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD. I TURNED THE CAR OFF, SAT FOR A FEW MINUTES, THEN TRIED TO RESTART THE CAR. THE CAR DID START AND NO WARNING LIGHTS WERE ON THE DASHBOARD. I WAS ABLE TO DRIVE TO MY SUBDIVISION WITHOUT INCIDENT BUT ONCE I TURNED INTO MY NEIGHBORHOOD THE CAR STALLED AGAIN. THE CAR WAS THEN TOWED TO MY FORD DEALERSHIP WHERE I WAS TOLD THE THROTTLE NEEDED TO BE REPLACED. SINCE THE THROTTLE IS CONSIDERED AN ELECTRICAL COMPONENT IT WAS NOT COVERED UNDER THE POWERTRAIN WARRANTY. THE BILL WAS APPROXIMATELY $670. I WAS NOT TOLD THIS WAS A COMMON INCIDENT IN MY MODEL AND YEAR OF CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509614April 25, 2013
POWER TRAIN, ENGINE
MY ESCAPE HAD BEEN RUNNING ROUGH TODAY AND DECIDED MAYBE I NEEDED TO TAKE IT ON THE INTERSTATE. WHILE DOING ABOUT 65 THE "OPEN WRENCH" LIGHT CAME ON AND I LOST COMPLETE POWER. I COULD NOT ACCELERATE OR ANYTHING ELSE FOR THAT MATTER. I COASTED TO THE EMERGENCY LANE. I PUT THE CAR IN PARK AND RESTARTED THE ESCAPE AND WAS ABLE TO MAKE IT HOME. I HAD READ ABOUT NUMEROUS OTHER RELATED ISSUES ON THIS PROBLEM WITH THE FORD ESCAPE. I AM GLAD I WAS IN THE RIGHT HAND LAND AND NOT THE LEFT LANE; IT COULD HAVE BEEN VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509616April 25, 2013
ENGINE
OUR VEHICLE HAS STALLED FOUR TIMES, WITH TWO HAPPENING IN THE LAST WEEK. IN ALL INSTANCES, THE FLASHING WRENCH COMES ON, AND THE CAR BEGINS TO STALL/SURGE UNTIL YOU PULL OVER AND TURN THE CAR OFF. THE PROBLEM SEEMS TO RESET AFTERWARD WITH NO FURTHER PROBLEMS. MY WIFE NARROWLY AVOIDED A WRECK WITH OUR TWO TODDLERS IN THE CAR TODAY. THIS PROBLEM IS EXTREMELY UNSAFE AND I AM FEARFUL FOR MY FAMILY'S SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511113April 24, 2013
VISIBILITY
ON TWO SEPARATE OCCASIONS, THE REAR WINDOW EXPLODED WHILE PARKED UNATTENDED IN A PARKING LOT. THE REAR WINDOW DEFROSTER HAD BEEN ON PRIOR TO INCIDENT. SECURITY CAMERAS REVEAL THEE WAS NO HUMAN TAMPERING PRIOR TO EXPLOSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509393April 24, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE LINK FOR THE GEAR SHIFTER FAILED AND THE VEHICLE COULD NOT BE DRIVEN. THE VEHICLE WAS TOWED TO A MECHANIC, WHO STATED THAT THE LINK FOR THE GEAR SHIFTER WAS RUSTED AND BECAME FRACTURED. THE FAILURE CAUSED THE TRANSMISSION TO BECOME UNRESPONSIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 100,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509439April 24, 2013
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
CRUISING ON A FOUR LANE RURAL HIGHWAY, NOT USING CRUISE CONTROL. VEHICLE SUDDENLY LOST ACCELERATION AND POWER. ENGINE REMAINED RUNNING BUT STEPPING ON THE GAS WOULD NOT DO ANYTHING, THE CHECK ENGINE LIGHT LIT UP. TURNED HAZARDS ON, PULLED OVER TO THE SIDE (COASTING), APPLIED BRAKE, SHUT CAR OFF AND RESTARTED. CAR PROCEEDED FINE TO DESTINATION. SECOND INCIDENT OCCURRED APPROXIMATELY 6 HOURS LATER AFTER CAR HAD BEEN SITTING. PROCEDED ONTO ANOTHER FOUR LANE RURAL HIGHWAY CRUISING AT APPROXIMATELY 65 MPH AND THE VEHICLE DID THE SAME THING. CHECK ENGINE LIGHT CAME ON, I PULLED OVER, TURNED VEHICLE OFF, THEN RESTARTED AND PROCEDED TO MY DESTINATION. AS THIS WAS A SUNDAY, I TOOK THE VEHICLE INTO LOCAL FORD DEALER, WAS TOLD THERE WAS NO CODE TO READ, BUT BASED ON MY ACCOUNT OF THE SITUATION, THEY FELT IT WAS A FAULTY THROTTLE BODY. THEY COULD NOT CONFIRM UNTIL THE VEHICLE WOULD THROW THE CODE AGAIN. THEY DROVE VEHICLE FOR OVER 30 MILES AND THE VEHICLE DID NOT EXPERIENCE THE SAME ISSUE. WITH OUT CONFIRMATION OF THE PROBLEM, THEY COULD NOT DEFINITIVELY FIX THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509491April 24, 2013
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE STALLED WHEN ATTEMPTING TO ACCELERATE AFTER STOPPING AT A LIGHT. VEHICLE WOULD MOVE APPROXIMATELY 3 MPH. WRENCH SYMBOL AND ENGINE SYMBOL LIT UP IN THE DISPLAY AREA. DROVE (VERY SLOWLY) VEHICLE INTO A PARKING LOT. SHUT OFF VEHICLE, RESTARTED IT, AND DID NOT GET ENGINE "REV" WHEN DEPRESSING GAS PEDAL. APPROXIMATELY 30 MINUTES LATER, THE VEHICLE STARTED AND OPERATED NORMALLY. HAD VEHICLE TOWED TO REPAIR SHOP (DIDN'T TRUST IT TO DRIVE IT). SHOP INSPECTED THE VEHICLE IN A NUMBER OF WAYS THE NEXT DAY AND COULD NOT REPRODUCE OR IDENTIFY THE PROBLEM. THEY SAID THAT THE ON-BOARD EVENT RECORDER DID NOT RECORD AN EVENT. THAT WAS THE FIRST INCIDENT. THE 2ND AND 3RD INCIDENTS OCCURRED TODAY, APRIL 24 2013. VEHICLE AGAIN STALLED WHILE ATTEMPTING TO ACCELERATE AT AN INTERSECTION. WRENCH SYMBOL AND ENGINE SYMBOL LIT UP IN DISPLAY AREA. PULLED INTO A PARKING LOT, SHUT OFF VEHICLE, AND THEN IT STARTED AGAIN AND RAN. ABOUT 2 MINUTES LATER, THE VEHICLE STALLED WHILE DRIVING APPROXIMATELY 40 MPH. AGAIN PULLED OFF THE MAIN ROAD AND RESTARTED THE VEHICLE. WAS ABLE TO DRIVE IT THE REMAINING 3-5 MINUTES TO GET HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509496April 24, 2013
ENGINE, POWER TRAIN
WITHOUT WARNING, VEHICLE LOST ENGINE POWER AND ENTERED "LIMP MODE" WHILE DRIVING DOWN THE INTERSTATE AT BETWEEN 65-70 MPH. THE POWER TRAIN WARNING LAMP ILLUMINATED (WRENCH INDICATOR LIGHT) AS I PULLED OVER TO THE SIDE OF THE INTERSTATE. IN THIS "LIMP MODE" THE ENGINE CONTINUED TO IDLE, BUT THERE WAS INSUFFICIENT POWER TO PROPEL THE VEHICLE. I SWITCHED THE VEHICLE OFF AND THEN ON AGAIN WITH APPARENTLY NORMAL OPERATION AFTER THE RESTART. THE PROBLEM OCCURRED A SECOND TIME WITHIN 500 MILES OF THE FIRST OCCURRENCE. I SPOKE WITH SOMEONE AT A FORD DEALERSHIP AND THEY MENTIONED THE THROTTLE BODY AS THE LIKELY SOURCE. I HAD THEM REPLACE THE THROTTLE BODY AND I'VE NOT HAD THIS PROBLEM SINCE. I'VE DRIVEN OVER 10K MILES WITH THE REPLACEMENT THROTTLE BODY WITHOUT THIS ISSUE OCCURRING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509342April 23, 2013
SERVICE BRAKES, STEERING
DURING LUNCH HOUR SLOWED TO MAKE A RIGHT HAND TURN AND BRAKES SEEMED TO LOCK AND GRIND. STEERING WHEEL VIBRATED AND THE ABS AND TRACTION CONTROL LIGHT CAME ON. ATTEMPTED TO ACCELERATE AND THE CAR SEEMED TO BE LOCKED UP FOR A FEW SECONDS. VEHICLE BEHIND ME ALMOST HIT ME DUE TO VEHICLE FAILURE. LIGHTS WOULD NOT GO OFF FOR ABOUT 1 MINUTE AFTER ACCELERATING TO ABOUT 25 MPH. WHILE DRIVING ABOUT 10 MORE MINUTES THEY ILLUMINATED SEVERAL MORE TIMES. DURING DRIVE HOME THE SAME THING HAPPENED 3 MORE TIMES AND ALWAYS WHEN SLOWING TO MAKE A TURN AND THEN ATTEMPTING TO ACCELERATE AGAIN. NOW ABS LIGHT WON'T GO OFF AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509084April 22, 2013
ENGINE, POWER TRAIN
NEED TO REPLACE THE THROTTLE BODY ON MY 2010 FORD ESCAPE. I WAS DRIVING AND MY VEHICLE SUDDENLY FAILED AND STOPPED WORKING. I HAD A FEW SECONDS TO PULL OVER TO THE SHOULD BEFORE THE CAR TURNED OFF. I WAS ABLE TO RESTART THE CAR AND GET TO MY DESTINATION, BUT AN ACCIDENT WOULD HAVE OCCURED HAD I BEEN MAKING A LEFT HAND TURN OR CROSSING LANES TRAFFIC. I TOOK MY CAR TO FORD AND WAS TOLD I HAD TO REPLACE THE THROTTLE BODY, WHICH WILL COST JUST UNDER $500. MY VEHICLE IS 800 MILES OUTSIDE OF WARRANTY. I CALLED FORD AND LODGED A COMPLAINT. I ALSO KNOW SEE ONLINE THIS IS A KNOWN ISSUE AND SHOULD BE PART OF A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509102April 22, 2013
ENGINE
THE INCIDENT OCCURRED DURING RUST HOUR TRAFFIC. MY VEHICLE WAS ON THE HIGHWAY AT 70 MPH, I HAD THE CRUISE CONTROL ON. I TRIED TO SLOWDOWN BY PRESSING ON THE BRAKE BUT THE VEHICLE STARTED TO ACCELERATE. I HAD TO MOVE TO THE SLOW LANE (2 LANES TO THE RIGHT) TO GET TO THE SHOULDER.I HAD TO LITERALLY STAND ON THE BRAKE PEDAL WITH MY WHOLE WEIGHT ON THE PEDDLE TO STOP THE VEHICLE. I WAS ABLE TO SLOW DOWN THE VEHICLE AND STOP BY FORCING THE GEAR LEVER IN TO PARK POSITION. WHEN THE VEHICLE STOPPED, THE ENGINE WAS STILL ACCELERATING. I HAD TO TURN OFF THE IGNITION TO STOP THE ENGINE ACCELERATION. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10509121April 22, 2013
POWER TRAIN
THE CAR JUST SHUT DOWN - THE CAR IN MOTION OR SUDDENLY SURGING FORWARD WHEN ACCELERATING FROM A STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509146April 22, 2013
ELECTRICAL SYSTEM
SATURDAY MORNING , 4-20-2013, AFTER I FILLED UP MY GAS TANK AT THE STATION, WHEN I STARTED THE CAR THE INSYNC SYSTEM DID NOT TURN ON. THE SCREEN REMAINED BLANK FOR AT LEAST 5 MINUTES, WHEN I REACHED MY DESTINATION AND STOPPED THE CAR THE SCREEN TURNED ON AND IT WAS DOWNLOADING TO TURN ON AGAIN. SYSTEM WORKS FINE NOW. THE DEALER WAS NOT CONCERNED WHEN I CALLED. THEY SAID AS LONG AS IT IS WORKING NOW IT IS A NON-ISSUE, I SPOKE WITH [XXX] AT NORTH BROTHERS, THE SERVICE REP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508971April 21, 2013
SERVICE BRAKES
VEHICLE HAS NO BRAKES AFTER SITTING OVERNIGHT, REQUIRES PUMPING BRAKE PEDAL TO CORRECT. VEHICLE HAS BEEN IN DEALER SHOP NUMEROUS TIMES. DEALER RECENTLY REPLACED MASTER CYLINDER AND REPROGRAMMED ABS MODULE. VEHICLE STILL HAS THE PROBLEM AND ITS 2013. FOUND NUMEROUS COMPLAINTS ON THE WEB AFTER DOING SEARCH FOR "FORD ESCAPE BRAKE PROBLEMS". FORDS RESPONSE IS THAT HAVEN'T SEEN ANY PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508988April 21, 2013
ELECTRICAL SYSTEM
CAR IS TRAVELING IN 25-30 MPH RANGE AND SHUTS DOWN. ALL LIGHTS ON DASHBOARD COME ON. COAST THE VEHICLE TO A STOP. PUT IN PARK AND START UP AGAIN. THIS HAS HAPPENED TWICE IN LAST TWO DAYS. THIS SAME SITUATION HAPPENED ON EXPRESSWAY GOING 60 MPH ON 01/03/2011. HAD TO BE TOWED TO FORD DEALERSHIP. AT THAT TIME A NEW THROTTLE BODY AND MODULE WAS INSTALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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