Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10469068August 3, 2012
SUSPENSION, TRACTION CONTROL SYSTEM, SERVICE BRAKES
WHILE BACKING CAR STARTED TO JERK DUE TO TRACTION CONTROL PROBLEM CAUSED DISTRACTION AND I PAUSED THE CAR AND LOOKED AT DASH BOARD AND CONTINUED TO BACK UP HITTING CAR IN PARKING LOT ISLE WAY- HAD THE CAR REPAIRED SPENT $ 900 ON ABS TRACTION CONTROL AND FRONT WHEEL BEARINGS PROBLEM STILL EXISTS AND GM WILL NOT DIVULGE WHAT IS CAUSING THE PROBLEM- CAR IS NOT SAFE TO DRIVE- YOU CANNOT TRUST TO PULL OUT INTO TRAFFIC CAR STOPS WHEN IT SHOULD NOT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10469123August 3, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE PARKING, THE GEAR SHIFT SEIZED AND THE GEARS COULD NOT BE CHANGED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE SEVERAL TIMES BEFORE BEING ABLE TO SHIFT INTO DRIVE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIR SHOP FOR INSPECTION OR REPAIRS. THE CONTACT REMOVED THE COVER ON THE GEAR SHIFTER BOX AND NOTICED THERE WAS A BROKEN WIRE. THE CONTACT STATED THAT THE KEYS HAD BECOME STUCK IN THE IGNITION SWITCH. THE MANUFACTURER WAS MADE AWARE OF FAILURE HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE CURRENT AND FAILURE MILEAGE WAS 68,282.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469138August 3, 2012
VEHICLE SPEED CONTROL, ENGINE
VEHICLE STARTED VIA NORMAL KEY IGNITION. AFTER HIGH IDLING STOPS FOR WARM UP, VEHICLE STARTS TO HAVE ODOMETER NEEDLE MOVE FROM 500 RPM TO 1000 RPM FOR A STEADY 5 TO TEN MINUTES. IN ADDITION, EVENT OCCURS FREQUENTLY AT LONG STOPS EVEN AFTER CAR WARM. USUALLY, RPM MAY STEADY AT ABOUT 750 OR SO A NORMAL RPM SETTING FOR THIS VEHICLE. TOOK VEHICLE TO DEALER WHO KEPT IT FOR A WEEK. NO CORRECTION MADE. DEALER STATE WAITING TO HEAR FROM MANUFACTURER. VEHICLE STILL HAVE PROBLEM HAVING NEEDLE FLUTTER BETWEEN THE RPM MENTIONED CAUSING UNDUE DISTRESS TO ENGINE COMPONENTS. PLEASE ASSIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468936August 2, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE BOARD MODULE CONTROL WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE MALFUNCTION PERSISTED. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468988August 2, 2012
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR CENTER HEADREST OBSTRUCTED THE REAR VIEW. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE HEADREST DESIGN COULD NOT BE ALTERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE 7,200. ..UPDATED 09/04/12 *BF UPDATED 09/12/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468820August 1, 2012
EXTERIOR LIGHTING
IN MAY 2012 MY HEADLIGHTS ON MY CAR STARTED TO NOT COME ON WHEN NEEDED. THEN THEY WOULD COME ON 10-30 MINUTES AFTER THE CAR WAS STARTED. THE HEADLIGHTS STARTED "FLASHING" WHILE THE CAR WAS DRIVING. THE HEADLIGHTS WENT COMPLETELY OUT AFTER ABOUT A MONTH. I HAVE HAD THE DIMMER SWITCH REPLACED, AND THE LIGHTS ARE NOT WORKING AT ALL NOW. THE BRIGHT BARELY COME ON AND I HAVE TO HOLD THE STICK DOWN THE WHOLE TIME I WANT TO USE THEM. SOMETIMES IF I NEED TO DRIVE A NIGHT I USE THE FOG LIGHTS WHICH HAVE RECENTLY DECIDED NOT TO WORK AT ALL. THIS IS THE WORST CAR I HAVE EVER OWED. I HAVE HAD PLENTY OF ISSUES WITH THIS CAR ON OTHER ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468841August 1, 2012
STEERING
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE JERKED WHILE TURNING. THE CONTACT THEN LOST CONTROL OF THE STEERING AND COULD NOT CONTROL THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A MEDIAN. NO ONE WAS INJURED. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSIS. THE DEALER COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 70,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10468852August 1, 2012
ELECTRICAL SYSTEM, ENGINE
FOR THE PAST 2-3 YEARS THE SECURITY LIGHT WILL COME ON AND FLASH ABOUT 10 MINUTES. DURING THAT TIME I HAVE TO SIT WITH THE KEY IN THE IGNITION AND THE IGNITION SWITCHED BACK UNTIL THE SECURITY LIGHT STOPS, WHICH THEN THE CARE WILL START. ABOUT A MONTH AGO SAME CONSTANT PROBLEM EXCEPT NOW AFTER THE SECURITY LIGHT STOPS FLASHING CAR WON'T START AT ALL. I'VE GOTTEN NEW BATTERY AND HAD ALTERNATOR CHECKED AND BOTH ARE GOOD. THE SECURITY PASS CODE DEALING WITH THE KEYS OR SOME MESS I WAS TOLD WHICH WILL COST $500.-$600. OMG!!!!! REALLY. IS THERE A RECALL OR SOMETHING FOR THIS. GMC PLEASE DO BETTER. LAST AMERICAN MADE CAR THAT I WILL PURCHASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469783August 1, 2012
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
DISPLAYED ON PANEL "REDUCED ENGINE POWER" . ON STAR DIAGNOSED SERVICE CODE "P2138". ON 05/01/2012 WHILE DRIVING THROUGH A LARGE INTERSECTION MY ENGINE POWER WAS REDUCED TO 3 OR MAYBE 5 MPH. I WAS TRYING TO GET THROUGH THE INTERSECTION WITHOUT THE ACCELERATION THAT WAS SO DESPERATELY NEEDED. THIS IS DEFINITELY A SAFETY ISSUE. IN ADDITION TO BEING CONCERNED ABOUT GETTING INTO AN ACCIDENT, I'M FEARFUL I WILL BE THE ONE CAUSING A FATAL PILE-UP. I HAVE BEEN TO THE CHEVY DEALER 4 TIMES AND THEY WERE UNABLE TO FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468274July 30, 2012
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
POWER DOOR LOCKS STOPPED WORKING. I CAN OPEN THE DRIVERS DOOR WITH THE KEY, BUT THE OTHER POWER LOCKS DO NOT OPEN. IT STARTED WITH THE REAR LOCKS AND NOW INCLUDES ALL LOCKS. THIS IS DANGEROUS BECAUSE WE CARRY OUR SMALL GRANDCHILDREN IN THEIR CAR SEATS IN THE BACK. THE ONLY WAY TO UNLOCK THE DOORS IS TO ROLL DOWN THE POWER WINDOW AND REACH IN TO UNLOCK. I HAVE DISCUSSED THIS WITH CHEVROLET BUT THEY SAY THEY HAVE NO REPORTS OF OTHERS HAVING THIS PROBLEM. THIS IS HARD TO BELIEVE SINCE THERE ARE SO MANY REPORTS OF THIS ON THE INTERNET FORUMS. I BELIEVE THIS IS A VERY SERIOUS SAFETY ISSUE. IN AN ACCIDENT, THE REAR WINDOWS MAY NOT FUNCTION AND WE WOULD HAVE TO BREAK OUT THE REAR WINDOWS TO FREE OUR GRANDCHILDREN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468172July 29, 2012
ENGINE
"REDUCED ENGINE POWER" SERVICE CODE P2138. ON 05/01/2012 WHILE DRIVING THROUGH AN INTERSECTION MY ENGINE POWER WAS REDUCED TO 3, MAYBE 5 MPH. I WAS TRYING TO GET THROUGH THAT INTERSECTION WITHOUT THE ACCELERATION THAT WAS SO DESPERATELY NEEDED. THIS IS DEFINITELY A SAFETY ISSUE. IN ADDITION TO BEING CONCERNED ABOUT GETTING INTO AN ACCIDENT, I'M FEARFUL I WILL BE THE ONE CAUSING A FATAL PILE UP. I HAVE BEEN TO THE CHEVROLET DEALER 4 TIMES AND THEY WERE UNABLE TO FIX THIS PROBLEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467997July 27, 2012
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT ALL SPEEDS, THE CRUISE CONTROL ACTIVATED AND THE VEHICLE DECELERATED. VARIOUS WARNING LIGHTS ALSO ILLUMINATED RANDOMLY. IN ADDITION, THE GEAR SHIFTED INTO PARK, BUT THE VEHICLE CONTINUED TO DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE VEHICLE MIGHT HAVE BEEN EXPERIENCING INTERNAL ELECTRICAL FAILURES. THE DEALER ALSO STATED THAT THE FAILURE MIGHT BE DUE TO THE TRANSMISSION, BUT THERE WERE NO WARNING LIGHTS INDICATING SUCH. THE VEHICLE WAS NOT REPAIRED AND THE DEALER OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467464July 24, 2012
ENGINE AND ENGINE COOLING
2002 CHEVROLET IMPALA. CONSUMER STATES VEHICLE CAUGHT FIRE WHEN STARTED *TGW THE CONSUMER STATED HE MANAGED TO PUT THE FIRE OUT, BUT IT RUINED THE MOTOR. THE CONSUMER STATED A RECALL WAS ISSUED. HOWEVER, GM DENIED THE CLAIM, STATING DUE TO STATUTE OF LIMITATIONS BEING FIVE YEARS, THEY COULD NOT HONOR THE RECALL.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10467206July 24, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THE GEAR SHIFT FAILED. THE VEHICLE WAS ALREADY AT A REPAIR SHOP FOR AN UNRELATED FAILURE AND THEY STATED THAT THERE WAS A FAILURE WITHIN THE GEAR SHIFT CABLE. THE MECHANIC HAD TO MANUALLY SHIFT THE VEHICLE INTO GEAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467558July 24, 2012
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WHILE DRIVING ON THE INTERSTATE TO BEGIN OUR VACATION, THE SPEEDOMETER BEGAN SHOWING INCREASED SPEED WHILE CRUISE CONTROL WAS SET. WE WERE GOING 65, BUT THE SPEEDOMETER EVENTUALLY REGISTERED 120 MPH. AFTER CRUISE WAS TURNED OFF, IT CONTINUED TO READ 120 MPH, REGARDLESS OF ACTUAL SPEED. WE HAD TO USE OUR GPS TO MONITOR SPEED FOR THE ENTIRE 1300 MILE ROUND TRIP! GM HAS RECALLED OTHER MODELS WITH THE SAME PROBLEM. WHY HASN'T A RECALL BEEN ISSUED FOR THE IMPALA? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466980July 23, 2012
ENGINE, ELECTRICAL SYSTEM
CAR WON'T START AND CAR WILL JUST TURN OFF WHILE IM DRIVING, ITS NOT SAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467012July 23, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER EXITING FROM A STOP LIGHT, THE VEHICLE LUNGED FORWARD AS THOUGH THE TRANSMISSION WAS SLIPPING. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THERE WAS A VALVE IN THE TRANSMISSION THAT FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE WHO STATED THERE WERE NO RECALLS FOR THE VEHICLE AND OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467015July 23, 2012
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC FOR DIAGNOSIS AND WAS INFORMED THE VEHICLE WOULD NEED A NEW CRANK SHAFT POSITION SENSOR. THE VEHICLE WAS REPAIRED. FIVE MONTHS LATER THE FAILURE RECURRED. THE VEHICLE WAS AGAIN TAKEN TO A PERSONAL MECHANIC AND HAD THE MASS AIR FLOW SENSOR REPLACED. THE FAILURE RECURRED AGAIN AND THE CAM SHAFT SENSOR AND O2 SENSORS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467024July 23, 2012
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
BOTH REAR POWER DOOR LOCKS HAVE FAILED. THEY ARE INOPERABLE FROM INSIDE THE VEHICLE. THIS HAS CAUSED AN UNSAFE CONDITION FOR THE PASSENGERS IN THE REAR SEATS OF THE VEHICLE. THIS IN A VERY COMMON PROBLEM WITH THE 2008 IMPALAS. CHEVROLET IS AWARE OF THE ISSUE, BUT HAS NOT STARTED A RECALL TO ADDRESS THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467150July 23, 2012
ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
VEHICLE STALLED OUT / STOPPED WHILE TRAVELING DOWN THE ROAD. IT HAS DONE IT TWICE NOW. THIS CAR IS FULLY EQUIPPED WITH CRUISE CONTROL AND TRACTION CONTROL. AFTER THE FIRST TIME (THREE DAYS AGO) WE TOOK IT TO A DEALER AND THEY COULD NOT FIND ANY CODE (S) AND OR REPLICATE IT. IT JUST HAPPENED AGAIN TODAY. BOTH TIMES THE CAR STARTED RIGHT UP. THIS COULD BE A DISASTER AT HIGH SPEEDS ON AN INTERSTATE. THANK YOU. *TR THE CONSUMER STATED THE VEHICLE STALLED FOR A THIRD TIME. THE DEALER RAN IT FOR CODES AND IMMEDIATELY, IT CAME BACK AS A PROBLEM WITH THE MASS AIR SENSOR. IT WAS REPLACED AND SO FAR, THERE HAVE BEEN NO MORE PROBLEMS. UPDATED IVOQ 08/01/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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