Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11773852October 26, 2026
ENGINE
REAR VALVE COVER LEAKING OIL ONTO MANIFOLD, CAUSING SMOKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773296October 23, 2026
AIR BAGS
The contact owns a 2014 Chevrolet Impala. The contact stated that while driving 45 MPH, the air bag warning light illuminated unexpectedly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11772011October 19, 2026
STRUCTURE:BODY
cars trunk randomly pops open , it's a safety issue because something can fall out my trunk and cause other car an accident. will have an appointment to inspect soon. since I just got this car june 2026 and the first time it randomly popped open was back in August, it's October and I woke up to another random trunk opened incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771345October 15, 2026
STEERING
Power steering failure at under 106k miles, yes Electric power steering rack failed internally making the vehicle dangerous to drive and control steering - CMA Chester dealer quoted me $8k (parts and labor) and said that it's "not a good car", independent mechanic referred me to different dealer as specialized equipment is required for programming Yes - others, codes CO475 CO56D-39 C0800-12 from independent mechanic, dealer diagnostic scheduled 10/21 No - only mechanics Yes, immediately after failure the dash warning "service power steering"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769544October 7, 2026
AIR BAGS
The contact owns a 2010 Chevrolet Impala. The contact stated that while driving 60 MPH, the air bag warning light illuminated. The air bag warning light intermittently went on and off. The contact stated later that the air bag warning light remained illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was later taken to an independent mechanic where it was diagnosed with a disconnected wiring harness. The vehicle was repaired; however, the failure reoccurred. The dealer was contacted by phone and made aware of the failure. The contact was informed that the repair was not covered under an unknown recall repair. The contact referenced an unknown recall; however, the VIN was not associated with a recall associated with the failure. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769704October 7, 2026
UNKNOWN OR OTHER
My understanding is that a rain leakage into the front passenger floor is a very common problem with 2003 and 2004 Chevy Impala's. This is a safety issue due to mold. My complaint is about the fact that this is not a safety recall under NHTSA that Chevy Dealers must repair at no cost. I have this issue and it is a big problem for health and safety, so the fact that it is not a recall is infuriating. This is NOT a simple wear and tear problem. It is a manufacturing or design defect in 2003 and 2004 Chevy Impalas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768570October 2, 2026
AIR BAGS, SERVICE BRAKES, STEERING
Car has turned off 3 times while sitting at a light and took hours to turn back on, car shudders when breaking sometimes and abs/traction control/air bag lights will come on, and will shudder and turn off while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765737September 21, 2026
EXTERIOR LIGHTING
The lighting is unsafe at night, the light does not light up the road so you can safely see what is is front of you, ITs a major design flaw in the light housing, upgraded to a brighter bulb does not help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765609September 20, 2026
UNKNOWN OR OTHER
While driving my 2014 Chevrolet Impala Limited Police vehicle, VIN [XXX], the engine unexpectedly shut off. The check engine light illuminated and the vehicle subsequently would crank but would not start normally. A diagnostic scan produced code P069E, Fuel Pump Control Module Requested MIL Illumination. After the failure, the vehicle would crank without starting using the normal ignition. The vehicle was towed home. I attempted to start vehicle using the factory remote-start system. It started as normal with the remote-start system, but shut off after a few minutes. I am reporting this because an unexpected engine shutdown while the vehicle is in motion created a safety risk due to the sudden loss of engine power while driving. I found GM service information addressing P069E and fuel pump control-related conditions on 2014 Chevrolet Impala Limited vehicles, including GM bulletin PI1082. However, this VIN does not appear to be included in a recall or repair campaign for this condition. I am requesting that NHTSA document and evaluate this incident, including whether similar engine-stall, no-start, fuel pump control module, or P069E complaints have been reported for 2014 Chevrolet Impala Limited vehicles outside any previously identified vehicle population. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761791September 3, 2026
EXTERIOR LIGHTING:HEADLIGHTS
Purchased aftermarket headlight assembly via Amazon. Wiring harness overheats during normal use, causing connector damage/melting. This is the third unit with an identical defect within one month — seller/manufacturer has replaced twice but the problem recurs. Poses fire/electrical hazard. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761845September 3, 2026
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2014 Chevrolet Impala. While driving at an undisclosed speed, the Stabili-Trak warning light illuminated and the vehicle lost power steering functionality, causing the steering to become extremely firm. The contact stated that excessive force was needed to turn the steering wheel. The contact safely pulled over, and after the audible alarm ceased, the vehicle returned to normal operation. Additionally, the vehicle lost electrical power and stalled on several occasions. There was no warning light illuminated. While the vehicle was stationary, the vehicle frequently lost power. The contact stated that the battery terminals were disconnected and reconnected after the failure, and the vehicle operated for approximately 15 minutes before the vehicle stalled again. The manufacturer was notified of the failure. The local dealer had inspected the vehicle and confirmed the failure. The dealer had retrieved several unknown fault codes. The vehicle was not yet diagnosed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761724September 2, 2026
STEERING
While driving, the car steering became very hard and uncontrollable posing a risk to me and other drivers on the road. A mechanic has checked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757681August 18, 2026
UNKNOWN OR OTHER
I have 2 monitors frozen that won't reset . The drive cycle is very dangerious it includes takeing up to 55 and deceleration down to 20 multiple times for many miles I myself have driven this cycle taking my life in my hands in nyc for 300 miles with no success
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757186August 15, 2026
UNKNOWN OR OTHER
I was just driving down the highway today 15, August 2026 and my sunroof just shattered. I have a moon roof in the back half that sounded like a gunshot. I heard a pop and down falls shards of glass on me while I was driving.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11756703August 13, 2026
POWER TRAIN, STEERING
The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the messages "Stabili-trak" and "Power Steering" displayed on the instrument panel, and the traction control warning light illuminated. Additionally, the transmission display switched from drive(D) to park(P) while driving, causing the vehicle to decelerate and stall. The rear-view camera also intermittently failed to function properly, displaying the message "Park Assist Not Available" while reversing. The contact pulled over, waited, and then restarted the vehicle. The contact stated that the wheel hub, camshaft sensor, and a cylinder had previously been replaced, but the failure persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756028August 10, 2026
ENGINE
The contact owned a 2016 Chevrolet Impala. The contact stated that while driving approximately 35 MPH and turning into a parking lot, the vehicle lost power and there was black smoke coming from the right side of the engine compartment. The contact then parked the vehicle and opened the hood, and there were flames coming from the engine compartment. The Fire Department arrived on the scene and extinguished the fire. A Police report was not filed. The vehicle was towed to an impound lot. The manufacturer was notified of the failure. The failure mileage was approximately 200,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11755425August 7, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2015 Chevrolet Impala. The contact stated that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 182,412. It was later discovered upon checking the Title that the mileage was 186,199.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754030July 31, 2026
STEERING
Power steering goes out while driving in towns or on hiways.frequently comes back on while parked for a few hours or days. Unpredictable while driving.dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750719July 15, 2026
UNKNOWN OR OTHER
On XXX | purchased a 2020 Chevrolet Impala, VIN [XXX], from NYS Office of General Services via GovDeals Inventory #200075. OGS Bill of Sale #XXX stated 59,145 miles and Clean Title. Carfax shows: 1. 90,803 miles on 12/16/2024 while in OGS possession 2. Total Loss declared 5/21/2025 3. Accident with rear damage 5/21/2025 not disclosed Actual odometer reading on 7/3/2026: 99,241 miles. OGS rolled back 31,658 miles and sold Total Loss vehicle as Clean Title. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747462June 30, 2026
AIR BAGS
No one sits in the passenger seat 99% of the time. The passenger airbag warning light is illuminated, and I am uncertain about its proper deployment in a critical situation. The issue remains unverified by a dealership or any other individual. The component has not been subject to any inspection. I do not recall the specific warning message displayed on the dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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