Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10466916July 22, 2012
STEERING, SUSPENSION, WHEELS
TRAVELING DOWN FM 247 SOUTH IN HUNTSVILLE, TX. @ POSTED SPEED OF 60 MPH AROUND THE TIME OF ABOUT 1:10 PM, WHEN MY REAR TIRES INVOLUNTARILY SWERVED CAUSING MY VEHICLE TO STEER CROSS LANES AND CRASH OFF ROAD ONTO GRASSY AND WOODED SHOULDER. CRASHED INTO DEBRIS INCLUDING TREES LIMBS, STUMPS. CRASH CAUSED PERSONAL INJURY AND DAMAGE TO VEHICLE. *TR THE CONSUMER STATED GM WAS WELL AWARE THAT THE CHEVROLET IMPALA'S WERE WITHIN THE RECALLED VIN BREAKPOINT. THEY WERE EQUIPPED WITH AN IDENTICAL FRAME, CHASSIS, SUSPENSION, SPINDLE RODS AS THE POLICE PACKAGE LISTED FOR THE RECALL. UPDATED 08/09/12 UPDATED 08/14/12 THE CONSUMER IS REQUESTING NHTSA POLICY WHEN AN AUTO MANUFACTURER IS TO FILE A RECALL WITH THE PUBLIC. UPDATED 05/08/14
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10466971July 22, 2012
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WHILE DRIVING THE CAR THROUGH A PARKING LOT AT ROUGHLY 10-15 MPH THE CHECK ENGINE LIGHT CAME ON. AS IT WAS DISPLAYING THE MESSAGE FOR WHAT NEEDED TO BE CHECKED THE SERVICE TRACTION CONTROL, SERVICE STABILITRAK, AND ENGINE POWER REDUCED MESSAGES CAME ON. I HAVE BEEN ONLINE AND CHECK FORUM AFTER FORUM ABOUT IT AND HAVE FOUND HUNDREDS OF POSTS ABOUT THE SAME ISSUE IN THE SAME VEHICLES. WONDERING EUGENE GM WILL BE FORCED TO ISSUE A RECALL AND PUBLICLY ADDRESS THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466561July 19, 2012
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN THE BRAKE WAS DEPRESSED, THE FRONT END WOULD SHAKE AND EXHIBIT A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN ALIGNMENT OF THE FRONT END, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION WHERE THE FAILURE WAS LOCATED AT THE STEERING COMPONENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,256 THE CURRENT MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466363July 18, 2012
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WHEN DRIVING DOWN THE ROAD THE DASH CONTROLS {SPEEDOMETER AND TEMP GAUGE] STOP WORKING .. I COULD BE DRIVING AT 40 BUT THE SPEED ODOMETER READS 120 AND WHEN STOPPED AT A RED LIGHT IT COULD READ 80 {SITTING STILL} ALSO HAVE HEARD OF MANY OF THE IMPALA AND CHEVROLET CARS AND TRUCK HAVING THE SAME ISSUE. I ONLY DROVE MY CAR 62000 MILES SINCE I BOUGHT IT IN 2004. MY FRIENDS WENT OUT AT 43000 AND I WAS LUCKY AND GOT 53000 MILES. THEY WANT TO CHARGE 900.00 TO FIX THEIR MESS. I HAD A FORD THAT WAS A 1969 AND THE SPEED ODOMETER AND TEMP GAUGES WORKED TIL I SOLD IT AND NEVER HAD THIS PROBLEM. I WANT JBA TO FIX IT AT THEIR EXPENSE CAUSE MY CAR HAS NEVER BEEN WRECKED AND IT IS THE FIRST BRAND NEW CAR I EVER OWNED. I THINK THEY SHOULD HAVE A MAJOR RECALL ON THESE VEHICLES CAUSE THEY ARE CHARGING AN ARM AND LEG FOR THEM ONLY TO HAVE TO FIX THEM AFTER A FEW THOUSAND MILES. I HAVE NO CLUE HOW FAST I AM DRIVING I JUST FIND A CAR OR TRUCK THAT LOOKS LIKE IT IS DOING THE SPEED LIMIT AND FOLLOW IT. I AM NOT RICH AND CANNOT AFFORD TO HAVE IT FIXED RIGHT NOW. I AM LAID OFF FOR THE SUMMER. I DRIVE A SCHOOL BUS AND DO NOT GET PAID WHILE I AM OFF FOR THE SUMMER. SO PLEASE CONSIDER A RECALL ON ALL THESE VEHICLES BEFORE SOMEONE GETS A MAJOR TICKET BECAUSE OF A DEFECT. ## VIN FAILED ## 2004 CHEVROLET IMPALA ## *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466373July 18, 2012
SERVICE BRAKES, SUSPENSION
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE PARKED THE CONTACT NOTICED THE ABS, CHECK TRACTION SYSTEM AND TRAC OFF WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THERE WAS ALSO A GRINDING NOISE WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC. THE MECHANIC STATED THE FRONT PASSENGER SIDE HUB BEARING ASSEMBLY WOULD HAVE TO BE REPLACED. AFTER THE REPAIR THE WARNING LIGHTS CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC. THE FRONT DRIVERS SIDE HUB ASSEMBLY WAS REPLACED. THE LIGHT CONTINUED TO ILLUMINATE AFTER THE REPAIR. THE VEHICLE WAS TAKEN TO THE MECHANIC A THIRD TIME. THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 112,878.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466396July 18, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT ON I127 HIGHWAY, WITH MY DIM LIGHTS ON AND CARS PASSING ME, MY DIMS GO BLANK. NOTHING. I HAD TO QUICKLY PULL OVER AND MAKE ADJUSTMENTS TO FIND THE PROBLEM. AFTER ABOUT A DOZEN EPISODES OF THESE I FIND THAT MY BRIGHT LIGHTS WOULD STILL OPERATE. AFTER I'D GET HOME I WOULD SHUT THE ENGINE OFF AND WAIT A FEW MINUTES AND RESTART THE ENGINE AND MY DIMS WOULD COME BACK ON !!!!! I HAVE CLEANED THE LITTLE SIGNAL SWITCH ON THE FRONT DASH BUT THEY STILL GO OFF AT ANY TIME OF THE NIGHT. I HAVE COME CLOSE TO A FEW ACCIDENTS. PLEASE HELP ! I HAVE TALKED WITH SEVERAL MECHANICS AND ROOKIES BUT THEY WERE STUMPED. THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465990July 17, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ANTI-THEFT SYSTEM ENGAGED AND AS A RESULT, PREVENTED HIM FROM STARTING THE VEHICLE. THE SECURITY WARNING LAMP WAS ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466276July 17, 2012
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE REAR LOCK ON THE PASSENGER SIDE DOOR WILL NOT UNLOCK WHEN THE CAR IS SWITCHED OUT OF GEAR OR WHEN USING THE BUTTON ON THE KEY CONTROL. BASED ON INFORMATION IN THE INTERNET IT IS CAUSED BY A TYPE OF GREASE THAT BLEEDS INTO THE LATCH ACTUATOR AND HAPPENS FREQUENTLY TO THE 2008 CHEVY IMPALAS. THIS REPRESENTS A VERY SERIOUS SITUATION IN AN EMERGENCY SITUATION WHERE A BABY, CHILD OR ADULT MAY NOT BE ABLE TO EXIT THE VEHICLE QUICKLY. HOPEFULLY THIS CAN BE CATEGORIZED AS AN EMERGENCY RECALL WHERE CHEVY WILL QUICKLY REPAIR THIS DEFECT AT NO COST TO THE OWNER. ## VIN PASSED ## CHEVY, IMPALA, 2008 ##. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465780July 16, 2012
ELECTRONIC STABILITY CONTROL (ESC), STEERING, POWER TRAIN
MY CAR SHUT OFF WITH A REDUCED ENGINE POWER MESSAGE WITH MY TWO SMALL CHILDREN IN THE CAR WHILE THE CAR WAS IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465710July 15, 2012
TIRES
THE ORIGINAL EQUIPMENT TIRES ON MY FATHER'S CAR, GOODYEAR EAGLES, WORE SO BADLY ON THE INSIDE THAT THE TREAD SPLIT NEAR THE SIDEWALLS & WAS COMING OFF. I, A 69 YEAR OLD WOMAN, WAS ABOUT TO LEAVE ON A TRIP DURING A DOWNPOUR. FORTUNATELY, THE NATIONAL TIRE STORE THAT I USE DISCOVERED THE PROBLEM WHEN DOING A FREE PRESSURE CHECK OR I COULD HAVE HAD A SERIOUS PROBLEM WHILE ON THE ROAD. I KNOW THAT THE STORE DIDN'T TAKE ADVANTAGE OF ME BECAUSE I ACTUALLY LOOKED AT THE TIRES MYSELF. THE LAST TIRE ROTATION WAS PERFORMED BY THE DEALER AT 26,593 MILES & I WAS NOT ADVISED OF UNEVEN WEAR AT THAT TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465560July 13, 2012
ENGINE, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 80 MPH, THE TRAC STABILITY AND ENGINE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE IMMEDIATELY STALLED. THE VEHICLE WAS RESTARTED AFTER TWENTY MINUTES AND RESUMED NORMALLY. THE FAILURE RECURRED THREE TIMES WHEN DRIVING EXTENDED DISTANCES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465594July 13, 2012
ELECTRICAL SYSTEM
2003 CHEVY IMPALA 87,000 MILES ON IT- SECURITY PASS LOCK SYSTEM BEGINS FLASHING PERIODICALLY WHILE I AM DRIVING AND THEN RANDOMLY WILL NOT START. THE ENTIRE DASH LIGHTS UP AND I HAVE POWER TO THE WINDOWS, BUT THE KEY WILL NOT START THE IGNITION. IF I WAIT 10 MINUTES, IT WILL START. I TOOK MY CARE TO GM SERVICE AND THEY SAID IT CAR NEED TO CHANGE SOME ELECTRICAL PARTS LIKE BCM COMPUTER, IGNITION KEY SET, ETC ETC WILL COST ME AROUND $850 AFTER MY RESEARCH ONLINE DISCOVERED THAT GM KNOWS ABOUT THE ISSUE IN THEIR SYSTEM, BUT DOES NOT CARE TO FIX IT. IN THIS ECONOMY, NO ONE CAN AFFORD TO REPLACE A 850 DOLLAR ERROR. IT IS DISHEARTENING. THE REASON WE WENT WITH A CHEVY IMPALA IS THE DEPENDABILITY. I CANNOT AFFORD THIS ISSUE AND IT IS SIMPLY CARELESS ON GM'S PART. I'M A VERY DISAPPOINTED CUSTOMER AND I WILL SPREAD THE WORD AROUND TO NOT PURCHASE GM VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465419July 12, 2012
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ONLY DOOR THAT WOULD LOCK WAS THE FRONT DRIVER'S DOOR. THE VEHICLE WAS TAKEN THE DEALER. THE DEALER STATED THAT THE DOOR ACTUATORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465053July 10, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 65 MPH, HER VEHICLE STALLED. THE CONTACT HAD TO MANEUVER THROUGH TRAFFIC IN ORDER TO AVOID A CRASH. THE AUTO THROTTLE BODY DISABLED LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT DID NOT TRY TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO HER HOME. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THE ACCELERATOR SENSOR MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 178,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465155July 10, 2012
ELECTRICAL SYSTEM
I BOYGHT MY CAR FROM A USED CAR DEALERSHIP IT HAS A LITTLE OVER 133,000 MILES. I'M HAVING PROBLEMS I THINK WITH MY IGNITION SWITCH BECAUSE WHEN THE PROBLEM FIRST STARTED IT WOULD NOT CRANK NOR TURN OVER. AFTER TURNING THE SWITCH BACK AND FORWARD FOR FIVE MIN OR SO, IT WOULD START. NOW I CAN'T GET IT TO DO A THING. I NEED HELP WITH THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464721July 9, 2012
STEERING
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT A CLUNKING SOUND EMITTED FROM THE STEERING COLUMN WHILE DRIVING OVER BUMPS OR WHILE TURNING. THE FAILURE RECURRED AT VARIOUS SPEEDS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. AN AUTHORIZED DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09E005000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464819July 9, 2012
TRACTION CONTROL SYSTEM, ENGINE
MY CAR IS GIVING A REDUCED ENGINE LIGHT, TRACTION CONTROL AND NOW STARTING DISABLED. THE CAR WILL NOT START OR DIES IN PROCESS OF DRIVING CAR. THIS IS DANGEROUS AND I HAVE REA THIS IS NOT THE FIRST TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464605July 8, 2012
ELECTRICAL SYSTEM, ENGINE, SEAT BELTS
I WAS DRIVING TO WORK ON THE FREEWAY THEN I NOTICED THAT MY CAR'S RPM STARTED BOUNCING UP AND DOWN FROM TWO AND A HALF TO TWO AND BACK AND FORTH AND THEN MY CHECK ENGINE LIGHT TURNS ON AND SAYS ENGINE POWER IS REDUCED AND AS WELL AS THE SERVICE TRACTION LIGHT TURNS ON. I SEE THAT I HAVE TO PRESS ON THE GAS PEDAL A LOT MORE FURTHER DOWN FOR MY CAR TO STAY AT 60 MPH AND AFTER 2 MINUTES OF THIS MY CAR'S RPM DROPS TO 0. MY CAR TURNS OFF WITH THE CAR READING STARTER DISABLED AND SERVICE THROTTLE. I HAD TO PULL TO THE SHOULDER. THIS INCIDENT HAD MADE ME LATE FOR WORK AND THIS INCIDENT HAPPENS A LOT NOW. THIS CAN HAPPEN FROM ONCE EVERY TWO OR THREE WEEKS TO TWICE A WEEK. JUST RECENTLY MY CAR'S SEAT BELTS WILL BECOME UNDONE WITHOUT ANYONE CLICKING THE BUTTON FOR IT TO RELEASE. ALSO RECENTLY MY SERVICE AIRBAGS LIGHT HAS CAME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464619July 8, 2012
VISIBILITY
THE VISION OUT OF THE BACK WINDOW IS VERY POOR SINCE THERE ARE 3 HEAD RESTS IN THE BACK SEAT. THE CENTER ONE BLOCKS MUCH OF THE VISION. IT IS EASIER TO SEE A TRUCK OR AN SUV BEHIND YOU BUT HARD TO SEE ANOTHER CAR ESPECIALLY THE SMALLER TYPE. THE SIDE VIEW MIRRORS ARE MUCH SMALLER COMPARED TO THE 2003 I USE TO OWN. I WAS TOTALLY HAPPY WITH MY 2003 WHICH IS WHY I GOT A USED 2011. I HAVE ADDED ON THE SMALL STICK ON MIRRORS BUT THEY DO NOT HELP MUCH. WHY CAN GM MAKE SUCH A CHANGE? TO ME THIS IS A BIG SAFETY ISSUE. LOOKING ON THE INTERNET A LOT OF OTHER 2011 IMPALA OWNERS HAVE THE SAME ISSUES. GM SAVES MONEY WITH NO REGARD TO SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463982July 2, 2012
POWER TRAIN
WHEN I START FROM A STOP THE TRANSMISSION DOES NOT FULLY ENGAGE FOR A FEW SECONDS. IF I STEP ON THE GAS, IT ROLLS SLOWLY FORWARD, BUT ONCE IT CATCHES IT JERKS FORWARD REALLY HARD. I'VE KNOW 2 OTHERS WITH THIS SAME ISSUE, AND THE TRANSMISSION SHOP SAYS IT'S PRETTY COMMON WITH THESE. CHEAP PART TO REPLACE (CLUTCH GASKET OR SOMETHING), BUT $1700 IN LABOR. I'M READY FOR A RECALL... *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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