Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10475121September 11, 2012
AIR BAGS
SERVICE AIR BAG DISPLAYED IN INFORMATION DISPLAY ALONG WITH RED ILLUMINATED SYMBOL OF AIR BAG WOULD COME AND GO ON AND OFF EVERY TIME ITS DRIVEN .TOOK VEHICLE TO DEALER 9/10/2012 WITH LIGHT AND WARNING ON WHEN PARKED IN SERVICE LANE AND THEY INFORMED ME NO PROBLEM FOUND,NO CODES STORED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474561September 10, 2012
TIRES, WHEELS
I BOUGHT THIS CAR USED 9 MONTHS AGO AND PUT NEW TIRES ON IT, ONE OF THE REAR TIRES BLEW OUT ON THE INSIDE WHERE IT WAS WORN DOWN THE TO STEEL AND THE OTHER IS DOWN TO SHOWING STEEL AND NEEDS TO BE REPLACED AS WELL. IT IS ONLY THE INSIDE OF THE REAR TIRES AND IT NOT VISIBLE WHEN APPROACHING THE VEHICLE. THIS IS SOMETHING THAT SEEMS TO HAVE BEEN A RECALL ON "POLICE" IMPALA'S BUT NOT THE STANDARD IMPALA BUT FROM A SHORT SEARCH ON THE INTERNET THIS SEEMS TO BE A WIDE SPREAD PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474438September 10, 2012
ELECTRICAL SYSTEM
RECENTLY, WHEN I ARRIVED AT A LOCAL BUSINESS CENTER, I ATTEMPTED TO TURN THE IGNITION KEY TO OFF AND I COULD NOT. THE KEY WAS STUCK IN THE ACC POSITION, AND THUS COULD NOT BE REMOVED. IN ADDITION, ALL THE ACCESSORIES WERE ON. RELUCTANTLY, I HAD TO LEAVE MY CAR IN A PUBLIC PARKING LOT WITH THE POWER ON AND MY KEYS DANGLING IN THE IGNITION. WHEN I DROVE HOME, ONCE AGAIN THE KEY WOULD NOT ROTATE TO THE OFF POSITION -- IT REMAINED AT ACC. I ATTEMPTED MANY FIXES FOR THE PROBLEM -- REPEATEDLY SHIFTING INTO PARK, TURNING THE STEERING WHEEL, ETC. I WAS FORCED TO LEAVE THE CAR ON, AND WITH THE KEY IN THE IGNITION. MY BATTERY IN TIME WOULD BE DEAD. PERHAPS WORSE, MY CAR WAS JUST SITTING THERE WAITING FOR AN OPPORTUNISTIC THIEF. I SEARCHED ONLINE FOR HELP AND FOUND SCORES OF REPORTS OF IMPALA OWNERS WHO HAD THE IDENTICAL PROBLEM. THE IGNITION KEY GETS STUCK IN ACC AND CAN'T BE REMOVED. IT'S AN INTOLERABLE SITUATION BECAUSE YOU CAN'T SECURE YOUR CAR. NOT TO MENTION THAT YOU CAN'T TURN THE ACCESSORIES OFF, SO YOU HAVE A GUARANTEED DRAINED BATTERY. HERE IS JUST ONE FORUM WHERE THIS SPECIFIC IMPALA PROBLEM WAS DISCUSSED: HTTP://REPAIRPAL.COM/IGNITION-KEY-STUCK-DUE-TO-FAILED-SHIFTER-020. CHEVROLET SHOULD ISSUE A RECALL AND FIX THIS PROBLEM. THERE'S NO WAY ONE CAN FORCE THE KEY OUT OF THE IGNITION, AND THE ONLY MEANS OF AVOIDING THE DRAINED-BATTERY PROBLEM IS TO REMOVE THE BATTERY CABLES. THAT'S NOT TECHNOLOGY, THAT'S A NIGHTMARE. MY CAR IS CONSTANTLY AT RISK OF BEING STOLEN, AND I'M HOOKING AND UNHOOKING THE BATTERY CABLES ALL THE TIME. THIS IS A VERY PERVASIVE AND PERSISTENT PROBLEM WITH IMPALA OWNERS. JUST THIS ONE WEB SITE ALONE (ABOVE) CONTAINS DETAILED ACCOUNTS BY SCORES OF COMPLAINANTS, AND IT'S BUT ONE OF MANY. WE PAID TOO MUCH FOR THESE CARS TO BE RIPPED OFF AND JERKED AROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474515September 10, 2012
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THE VEHICLE FAILED TO START. ON A SEPARATE OCCASION THE VEHICLE RESTARTED AND WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474284September 7, 2012
ELECTRICAL SYSTEM
SPEEDOMETER WASN'T REGISTERING ANY SPEED AT ALL WHEN CAR WAS MOVIN APPROXIMATELY 50 MPH. NEXT DAY, SPEEDOMETER WAS READING APPROXIMATELY 30MPH FASTER THAN PROBABLY TRAVELING (90-100MPH) ON CITY STREETS. DEALER ESTIMATES ABOUT $275 FOR PARTS, AND $190 FOR LABOR TO FIX INSTRUMENTATION PANEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474032September 6, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTICED FOR NHTSA CAMPAIGN ID NUMBER: 12V377000 (SUSPENSION: FRONT: CONTROL ARM: LOWER ARM). THE CONTACT STATED THAT THE VEHICLE WAS A POLICE PATROL CAR AND REPAIRS HAD NOT BEEN MADE DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474154September 6, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FUEL GAUGE MALFUNCTIONED AND AS A RESULT, THE GAUGE INDICATED THAT WRONG AMOUNT OF FUEL IN THE GAS TANK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000 AND THE CURRENT MILEAGE WAS 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473260September 1, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY TURN SIGNALS WORK INTERMITTENTLY. SOMETIMES NOT AT ALL AND SOMETIMES HAVE TO ACTIVATE FLASHERS ON AND OFF. SOMETIMES LITES WON'T TURN ALL THE WAY OFF WHEN I PARK THEY WILL MAKE A CHIMING SOUND AND I WILL TURN THEM ON AND OFF TIL IT STOPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473485August 30, 2012
LATCHES/LOCKS/LINKAGES
2008 CHEVROLET IMPALA. CONSUMER STATES PROBLEM WITH BACK SEAT DOOR LOCKS *TGW THE CONSUMER STATED THE REAR DOOR LOCKS DID NOT OPERATE WHEN THE VEHICLE WAS PUT IN GEAR. THE CONSUMER STATED IF KIDS WERE IN THE BACK SEAT, THEY COULD EASILY OPEN THE DOORS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473041August 30, 2012
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ABS TRACTION CONTROL LIGHTS ON INTERMITTENTLY FOR 3 YEARS. HAD THIS CHECKED BY DEALER NUMEROUS TIMES AND WAS NOT ABLE TO DIAGNOSE A PROBLEM. THE LIGHTS NOW STAY ON FOR THE LAST 8 MONTHS. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10472901August 29, 2012
POWER TRAIN
THE CAR IS SHIFTING HARD FROM 1ST TO 2ND GEAR AND EVERY ONCE IN A WHILE WHEN I SLOW DOWN AROUND A CURVE AND THEN THE CAR HAS TO SHIFT DOWN AND BACK UP RIGHT AWAY. THIS HAS BEEN GETTING WORSE AND WORSE AND FROM WHAT I HAVE BEEN READING, IT PROBABLY ISN'T THE TRANSMISSION BUT WITH THE VACUUM MODULAR OR TORQUE CONVERTER. I ALSO HAD A 2005 AND RECENTLY TRADED IT IN FOR A DIFFERENT VEHICLE, BUT IT HAD THE SAME THING WITH SHIFTING HARD BETWEEN 1ST AND 2ND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472548August 27, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH AND AFTER ATTEMPTING TO DIM THE HEADLIGHTS, ALL OF THE LIGHTS MALFUNCTIONED WITHOUT ANY WARNING. THE VEHICLE WAS NOT TAKEN TO DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472566August 27, 2012
STEERING, SUSPENSION, POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE THE TRANSMISSION SLIP. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT MENTIONED THAT HE BELIEVED THAT THE RACK AND PINION, AND THE FRONT STRUTS WERE FAULTY AS WELL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472704August 27, 2012
STRUCTURE:BODY
UPON ARRIVING AT A RESTAURANT LOCATION WHERE WE PLANNED TO DINE, MY SPOUSE OPENED THE RIGHT FRONT PASSENGER DOOR USING THE INSIDE DOOR HANDLE. WHILE PUSHING THE DOOR OPEN SHE RELAXED HER HANDHOLD ON THE HANDLE ALLOWING HER RIGHT HAND PINKIE FINGER TO BECOME CAPTURED BETWEEN THE RETRACTING HANDLE AND THE FLAT AREA WHERE THE HANDLE IS ATTACHED. IT PINCHED HER FINGER AND IT IMMEDIATELY FORMED A BLOOD BLISTER AND WAS VERY PAINFUL. AFTER SHE EXPLAINED WHAT HAPPENED, I INSPECTED ALL OF THE OTHER DOORS AND DISCOVERED THAT IT WOULD BE POSSIBLE TO REPLICATE HER TYPE OF INJURY AT ANY OF THE INSIDE DOOR HANDLES. I THEN TOOK A PICTURE OF HER INJURY AND THE PROBLEM INSIDE DOOR HANDLE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10472531August 26, 2012
SUSPENSION, TRACTION CONTROL SYSTEM, SERVICE BRAKES
I HAVE NOT HAD AN INCIDENCE BUT VERY CONCERNED ABOUT THE MALFUNCTION THAT IS GOING ON WITH MY VEHICLE AT THIS TIME..I NOTICED A SCRUBBING/GRUMBLING NOISE WHEN I WOULD TURN THE WHEEL EITHER WAY LEFT OR RIGHT. AFTER VEHICLE BEING PUT ON MACHINE FOR TESTING IT WAS DISCOVERED THAT THE UPPER STRUT MOUNTS AND BEARING WERE WORN AND NOISY ON FRONT STRUTS......ALSO MY ABS AND TRACTION CONTROL LIGHT BOTH CAME ON AT THE SAME TIME AND WOULD NOT GO OFF, THE INFORMATION SYSTEM IN VEHICLE RECOMMENDED BRAKES BE SERVICE.....THE RESULTS FROM CAR BEING TESTED SHOWED BOTH FRONT HUBS HAVE SLACK AND BOTH FRONT WHEEL SPEED SENSOR HARNESS ARE COMING APART INSIDE WIRE INSTALLATION. THE CODES FOR ABS/TRACTION CONTROL IS...C0040 00.C0040. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472453August 25, 2012
SUSPENSION
NOV 5, 2007. VEHICLE NEEDED A WHEEL ALIGNMENT AT 14,566 MILES. TIRES HAD ABNORMAL WEAR BECAUSE OF ALIGNMENT. FEB 2008. 4 NEW TIRES AND WHEEL ALIGNMENT AT 29,000 MILES. DEC 2010. 4 NEW TIRES AND WHEEL ALIGNMENT AT 48,900 MILES. AUG 2011. 4 NEW TIRES AND WHEEL ALIGNMENT AT 56,600 MILES. AUG 2012. WHEEL ALIGNMENT AT 65,400 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472327August 24, 2012
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR CONDITIONER EMITTED AN ABNORMAL CLICKING NOISE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION BUT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED TO BRING THE VEHICLE IN TO THE DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472325August 24, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR CONDITIONER WAS EMITTING AN ABNORMAL CLICKING NOISE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472352August 24, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH THE FRONT END OF THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THAT A FRONT END ALIGNMENT WAS NEEDED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V377000 (SUSPENSION:FRONT:CONTROL ARM:LOWER ARM) IN WHICH THE CONTACT BELIEVED WAS RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471923August 22, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA LS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE SPEEDOMETER FLUCTUATED CONTINUOUSLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala