Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10463518June 29, 2012
AIR BAGS
BOTH MY HUSBAND AND MYSELF HAVE 2009 IMPALAS. THEY BOTH HAVE ISSUES WITH THE AIRBAG LIGHTS COMING ON AND OFF. HAS ANYONE ELSE EXPERIENCED PROBLEMS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463246June 27, 2012
POWER TRAIN, ENGINE AND ENGINE COOLING
REDUCE POWER LIGHT COMES ON. CARS SPEED DRASTICALLY REDUCES. IF YOU PULL OVER AND WAIT FOR ABOUT TEN MINUTES AND RESTART THE CAR,IT RESETS ITSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463263June 27, 2012
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 5 MPH INTO A PARKING SPACE THE CONTACT HEARD A GRINDING NOISE IN THE STEERING WHEEL. THE FAILURE ALSO OCCURRED WHILE DRIVING BETWEEN 15 AND 20 MPH WHILE TURNING THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE STEERING RACK AND INTERMEDIATE STEERING SHAFT HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462999June 25, 2012
SERVICE BRAKES, ENGINE
AFTER BRAKING TO MAKE A TURN, THE FOLLOWING WARNINGS CAME ON: REDUCED ENGINE POWER, SERVICE STABILATRAK, AND TRACTION CONTROL OFF. PLUS THE ENGINE WARNING LIGHT CAME ON. FORTUNATELY NO ACCIDENT OCCURRED FROM THIS AND I DID EXPERIENCE REDUCTION IN ENGINE POWER. THESE WARNINGS REMAINED ON FROM THE ONSET UNTIL THIS MORNING, 06/25/12, WHEN I CHECKED IT AGAIN. NOW THE WARNINGS ARE NOT THERE. I STARTED THE CAR AND MOVED IT TO SEE IF THEY WOULD COME BACK ON AND SO FAR, NOTHING. I HAVE READ THAT THERE HAVE BEEN NUMEROUS COMPLAINTS OF THIS PROBLEM WITH GM VEHICLES PARTICULARLY THIS MODEL. I WANT TO ADD OUR VEHICLE TO THE COMPLAINT LIST DUE TO THE UNCERTAINTY OF DEPENDABILITY OF THE CAR AND THE POTENTIAL FOR SERIOUS PROBLEM AND POTENTIAL FOR ACCIDENT.. I HOPE THAT WITH ENOUGH COMPLAINTS, A RECALL WILL BE ISSUED BY GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462873June 24, 2012
VEHICLE SPEED CONTROL, POWER TRAIN, STEERING
THIS CAR HAS LESS THAN 100K MILES AND CHEVY DEALERSHIPS REFUSE TO DIAGNOSE THE ISSUE WITH THE TRANSMISSIONS AND THERE ARE MULTIPLE COMPLAINTS ABOUT THIS ISSUE THIS CAR IS UNSAFE. THE ISSUE IS RANDOM JERKING OF THE TRANSMISSION UPON TAKING OFF IN TRAFFIC, AT LIGHT, OR FROM STAND STILL HAS CAUSED: (A) MY WHEELS TO SPIN, (B) THE CAR TO PULL INTO THE NEXT LANE, (C) ALMOST REAR-END COLLISION WITH CAR IN FRONT, AND (D) SUDDEN RAPID ACCELERATION IN TRAFFIC. THE CAR I ALMOST REAR-ENDED WAS A 2007 CHEVY POLICE IMPALA THE OFFICER EXITED HIS CAR ASKED WAS THERE A PROBLEM I TOLD HIM ABOUT THE TRANSMISSION ISSUE AND HE STATED "YEA MINE DOES THAT TOO THIS CAR ISN'T A SAFE ONE" THIS NEED TO BE ADDRESSED NATIONALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462815June 23, 2012
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FATHERS DAY I WAS DRIVING MY IMPALA ABOUT 9 MILES TO MY HOUSE EVERYTHING WAS FINE THE ENGINE WASN'T HOT NO WARNING THAT SOMTHING WAS WRONG. I HAVE ALWAYS MAINTAINED MY VECHICLE KEPT UP WITH WORK ON IT ANYWAYS I DROVE IT HOME PARKED IT WENT INSIDE AND NOT EVEN 5 MIN LATER THERE WAS SMOKE AND A FIRE HAD STARTED UNDERNEATH MY HOOD. LOOKED LIKE IT WAS SOMTHING ELECTRICAL AND ALL I HAVE ON THE VECHICLE FOR INSURANCE IS LIABILITY. *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10462752June 22, 2012
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I BOUGHT MY CAR NEW ON JUNE 30, 2008. IN THE FALL OF 2011 I NOTICED THAT ONE OF THE REAR DOOR LOCKS WOULD NOT ACTUALLY UNLOCK WHEN USING THE FOB OR THE UNLOCK BUTTON ON THE INSIDE OF THE CAR. NOW IN JUNE 2012 - NEITHER OF THE REAR DOORS WILL UNLOCK UNLESS SOMEONE IS PHYSICALLY IN THE CAR. I HAVE TWO SMALL CHILDREN - BOTH IN CHILD SAFETY SEATS AND BOTH IN A HARNESS, ONE IS STILL REAR-FACING. TO UNLOCK THE DOORS I EITHER HAVE TO PUT MY CHILD IN THE FRONT SEAT, LAY THE DRIVERS SEAT DOWN, UNLOCK THE BACK DOOR, MOVE HER TO THE BACK SEAT AND CRAWL ACROSS THE CAR TO UNLOCK THE PASSENGER DOOR (WHERE THE REAR-FACING SEAT IS LOCATED) OR MY OLDEST HAS TO CRAWL THROUGH THE FRONT AND THEN UNLOCK BOTH DOORS FOR ME. I CALLED TO SEE HOW MUCH IT WOULD BE TO FIX THE ISSUE AND WAS TOLD ALMOST $300 EACH. I CALLED GM TO SEE IF THEY COULD ASSIST ME AND WAS TOLD THAT SINCE I WAS OUTSIDE OF THE FACTORY WARRANTY IT WOULD BE A "WEAR AND TEAR ISSUE" AND THE CUSTOMER WAS RESPONSIBLE. THEY OFFERED NO ASSISTANCE. THIS IS A HUGE SAFETY CONCERN BECAUSE THERE WOULD BE NO WAY TO ACCESS BOTH HARNESSED CHILDREN IN THE EVENT OF AN EMERGENCY OTHER THAN BREAKING THE WINDOWS IN THEIR FACES. I AM VERY FRUSTRATED AND DO NOT KNOW WHAT TO DO AT THIS POINT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462792June 22, 2012
UNKNOWN OR OTHER
I HAVE A 2008 CHEVY IMPALA LT WITH 33,619 MILES ON IT. IT HAS THE GOODYEAR EAGLE LS2 TIRES IT CAME WITH WHEN I BOUGHT IT NEW IN 2008. I RECENTLY HAD A REAR LEAKY TIRE SO I TOOK IT TO A GARAGE AND THEY REPAIRED IT. WHILE IT WAS OFF THE RIM I NOTICED WHAT LOOKED TO ME TO BE VERY EXCESSIVE WEAR TO THE INSIDE SIDEWALL OF THE TIRE. IT WAS SO UNEVENLY WORN IT SHOCKED ME. I COULD SEE CORDS FROM THE BELTS IN SEVERAL SPOTS. THE MECHANIC AND I CHECKED THE OTHER REAR TIRE AND FOUND IT TO BE IN THE SAME CONDITION. HE ADVISED ME TO GET THEM REPLACED SOON AS POSSIBLE AND TO ROTATE THE TIRES MORE OFTEN. WE CHECKED THE FRONT TWO TIRES AND FOUND THEM TO HAVE NEARLY TWICE AS MUCH TREAD AND NO SIDEWALL DAMAGE THAT WE COULD SEE. TODAY I PURCHASED TWO NEW TIRES AND THE MECHANIC WHO INSTALLED THEM SUGGESTED I GET A REAR WHEEL ALIGNMENT AS THIS MAKE AND MODEL ARE NOTORIUS FOR REAR ALIGNMENT ISSUES. BEING SKEPTICAL I DECIDED TO RESEARCH IT MYSELF ONLINE BEFORE COMMITTING. I WAS SHOCKED AGAIN TO SEE SO MANY PEOPLE COMPLAINING OF THE SAME ISSUE AND GM'S LACK OF RESPONSE TO THE PROBLEM. I DECIDED TO WRITE TO THIS AGENCY AND VOICE MY CONCERNS. WHAT IF ANYTHING IS BEING DONE TO LOOK INTO THIS? DOES SOMEONE HAVE TO BE INJURED BEFORE ANYTHING GETS DONE? MY DAD USED TO SAY WHATS RIGHT IS RIGHT BUT GM'S DENIAL OF A PROBLEM IS NOT RIGHT. IN THIS TROUBLED ECONOMY ESPECIALLY, BIG BUSINESS SHOULD BE HELD RESPONSIBLE WHEN THEY PUT OUT A PRODUCT WITH ISSUES THAT IMPACT THE SAFETY AND POCKETBOOK OF THEIR CUSTOMERS. 2008 CHEVY IMPALA $27,000. TWO NEW TIRES $254. FUTURE ALIGNMENTS AND PARTS, LABOR, ETC - ? *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462395June 20, 2012
SEAT BELTS
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT SEIZED AND THE PASSENGER COULD NOT MOVE AROUND FREELY IN THE SEAT WHEN THE SEAT BELT WAS BUCKLED. THE FAILURE OCCURRED ALMOST EVERY TIME THE FRONT PASSENGER SEAT BELT WAS OPERATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE SEAT BELT WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 11,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462397June 20, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE GAUGES ON THE INSTRUMENT PANEL DID NOT DISPLAY THEIR PROPER READINGS. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER DID NOT PERFORM A DIAGNOSIS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 92,000 AND THE CURRENT MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462478June 20, 2012
UNKNOWN OR OTHER
I DROVE MY CAR TO WORK AND IT CRANKED FINE. I GOT IN IT TO GO HOME AND IT WOULDN'T START. I REPLACED THE BATTERY AND IT STILL IS HAPPENING. SOME TIME IT CRANKS AND SOMETIMES IT DOESN'T. I JUST WISH SOMEONE WOULD HELP ME FIGURE THIS OUT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462205June 19, 2012
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
I PURCHASED FROM VALLEY FORD 4/18/2009 I HAVE HAD NOTHING BUT TROUBLE WITH IT EVER SINCE I PURCHASED IT. I HAVE HAD ROCKER ARMS REPLACED, PINS, THE AFTERMARKET WARRANTY COMPANY WOULDN'T REPLACE THEM BECAUSE THEY TOLD ME THAT IT WAS NOT AN INTERNAL PROBLEM, I HAVE HAD PASS LOCK PROBLEMS WHICH I HAD TO GET DONE, I JUST REPLACED THE TRANSMISSION IN 2012 THE COMPUTER ON THE CAR READ THAT IT WAS SHIFT SOLENOIDS WHEN IT TURNED OUT TO BE THE TRANSMISSION. NOW AS OF THE PAST THREE MONTHS MY LOW BEAM HEAD LAMPS WILL NOT COME ON .THE DAY TIME RUNNING LAMPS WORK BUT WHEN IT GETS DARK THEY SHUT OFF & THE PARKING LAMPS STAY ON. THE ONLY WAY I WILL BE ABLE TO DRIVE IS TO HOLD THE TURN SIGNAL TOWARDS ME, ITS NOT THE BULBS THEY HAVE BEEN REPLACED & ITS NOT THE FUSES AND NO ONE SEEMS TO KNOW WHAT THE PROBLEM. MY CRUISE CONTROL LIGHT FLASHES ON AND OFF WHILE IM DRIVING & WHILE THE SWITCH IS OFF & ALSO MY CHECK ENGINE LIGHT FLASHES ON & OFF BUT WHEN I TAKE IT TO AUTO PART STORE TO HAVE IT HOOKED UP TO THE MACHINE IT DOESN'T READ ANYTHING.....I ASK THAT YOU GUYS CAN PLEASE HELP ME WITH THIS CAR, & I ALSO HAVE PROOF OF EVERYTHING I JUST WROTE RECEIPTS AND ALL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462250June 19, 2012
STEERING
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, A POPPING NOISE EMITTED INSIDE OF THE VEHICLE WHENEVER THE STEERING WHEEL WAS TURNED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR AN INSPECTION. THE TECHNICIAN STATED THAT THE STEERING COLUMN FUNCTIONED AS DESIGNED AND THAT THERE WAS NOT A SAFETY ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 500. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462339June 19, 2012
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT CLUSTER DOES NOT WORK. SOMETIMES THE GAUGES STICK AND I DO NOT KNOW HOW FAST IM GOING OR HOW MUCH GAS IS IN THE CAR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462161June 18, 2012
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE POWER DOOR LOCK FOR THE REAR DRIVER SIDE DOOR WILL NOT OPERATE. IT CAN ONLY BE LOCKED OR UNLOCKED MANUALLY. THIS BECOMES A REAL PROBLEM WHEN I HAVE MY GRANDCHILDREN IN THE BACK SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461975June 17, 2012
SEATS
MY HUSBAND IS 6' TALL AND WE GOT A 2011 CHEVY IMPALA THE BACK SEAT HAS 3 HEADREST AND THE MIDDLE HEADREST BLOCKS HIS VIEW USING THE REAR VIEW MIRROR HE DID NOT PAY ANY ATTENTION WHEN HE TEST DROVE IT AND WHEN I DROVE IT HOME I COULD NOT SEE THE CAR BEHIND ME SO I TOLD MY HUSBAND AND WHEN WE GOT HOME WITH THE CAR WE BOTH REALLY LIKE IT SO I CALLED THE DEALERSHIP AND ASK IF THE BACK SEAT COULD BE REPLACE AND THEY TOLD ME NO SO NOW WE ARE STUCK WITH A SAFETY DEFECT!!!! YOU NEED TO DRIVE ONE AROUND FOR AWHILE AND SEE WHAT I MEAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461854June 15, 2012
WHEELS:LUGS/NUTS/BOLTS/STUDS, STEERING
I WAS ROTATING THE TIRES AT HOME. WHEN REPLACING THE WHEELS I STARTED AND SNAGGED THE LUG NUTS BY HAND. I WENT TO TORQUE THE LUG NUTS TO SPECIFICATIONS (100 FOOT POUNDS) USING A TORQUE WRENCH. ONE OF THE RIGHT FRONT LUG NUTS WOULD NOT STOP TURNING WAY BEFORE REACHING THE SPECIFIED TORQUE. AS I CONTINUED TO TURN THE WRENCH, THE STUD SNAPPED OFF. ONE OF THE LUGS/STUDS NEXT TO IT ALSO FELT SUSPICIOUS. I TOOK IT TO THE DEALER AND HAD ALL STUDS AND LUGS REPLACED ON THAT WHEEL AS I AM AFRAID THERE MAY BE A BAD BATCH OF STUDS. THE PARTS HAVE BEEN SAVED IF NEEDED FOR TESTING. I WAS A MECHANIC IN THE 1960'S AND HAVE BEEN DOING THIS WORK ON MY OWN AND FAMILY VEHICLES SINCE THEN. I CAN NOT RECALL EVER SNAPPING A STUD BEFORE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461421June 13, 2012
ENGINE, STEERING
I WAS DRIVING AND THE CAR SHUT OFF. NO BRAKES, NO POWER STEERING, NOTHING.....I COASTED TO THE SIDE OF THE ROAD, PUT IT IN PARK, TOOK THE KEY OUT OF THE IGNITION, PUT IT BACK IN AND THE CAR STARTED. NOW I AM SCARED TO PUT MY 5 MONTH OLD IN THE CAR BECAUSE IT IS NOT SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461430June 13, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT NOTICED THAT WHEN HE WOULD DEPRESS THE BRAKE PEDAL, THE BRAKE PEDAL WOULD BECOME EXTREMELY RESISTANT. THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE WAS TAKEN DEALER. THE DEALER ADVISED THAT THEY HAD TO REPLACE THE FRONT WHEEL SENSOR. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 88,000 AND THE CURRENT MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461437June 13, 2012
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
THIS HAS HAPPENED SEVERAL TIMES IN THE LAST 2 YEARS, REALLY SPORADIC SOMETIMES TWO OR THREE TIMES A DAY SOMETIMES NOT AT ALL. WHILE DRIVING DOWN THE HIGHWAY A MESSAGE POPS UP ON MY DISPLAY STATING SERVICE TRACTION CONTROL AND ENGINE POWER REDUCED. ON SEVERAL OCCASIONS IT COMPLETELY SHUTS DOWN THE VEHICLE; BRAKES, STEERING AND ALL. FORTUNATELY I HAVE NOT HAD ANY ACCIDENTS ALTHOUGH THERE HAVE BEEN SOME CLOSE CALLS. I HAVE FOUND SEVERAL FORUMS WITH NUMEROUS PEOPLE WITH THE SAME ISSUE. A RECALL IS PROMINENT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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