Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10471726August 21, 2012
SEATS
WE, LIKE OTHERS, DIDN'T REALIZE HOW TALL THE THREE REAR HEADRESTS WERE WHEN WE PURCHASED OUR 2011 CHEVY IMPALA. THE CENTER HEADREST IS ESPECIALLY A PROBLEM; IT CREATES A BLINDSPOT AND TO ME IS AN ACCIDENT WAITING TO HAPPEN. GM REALLY NEEDS TO ADDRESS WE OWNERS WHO ARE STUCK WITH THIS; THEY OBVIOUSLY KNOW THERE'S A PROBLEM BECAUSE THEY REMOVED THAT CENTER HEADREST ON THE 2012 MODEL. IN THE MEANTIME, SO FAR, THEY'VE IGNORED THEIR BIG MESS UP AND DO NOTHING TO CORRECT THE PROBLEM WITH THE 2011 MODEL. IF WE'D KNOWN WHAT AN ISSUE THIS WAS GOING TO BE WE WOULD HAVE NEVER BOUGHT THIS CAR; IT'S BEAUTIFUL, BUT IT'S ALSO GOT A SERIOUS SAFETY ISSUE. GM EITHER NEEDS TO PROVIDE A SOLUTION, SUCH AS HAVING AN UPHOLSTERY SHOP REMOVE THE CENTER HEADREST OR REPLACE THE SEAT WITH THE NEW MODEL. DOES SOMEONE HAVE TO DIE BEFORE THEY'LL ACTUALLY CARE????????????? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471760August 21, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT WAS DRIVING DOWN AN INCLINE APPROXIMATELY 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THEN SUDDENLY THE VEHICLE BEGAN TO DRIFT UP TO 65 MPH. THE VEHICLE CAME TO A STOP UPON ENGAGING THE BRAKES AND RESUMED AS NORMAL. THE AUTHORIZED DEALER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 33,000. THE VIN WAS UNAVAILABLE. ..UPDATED 09-26-12 *BF THE CONSUMER STATED THE CRUISE CONTROL FAILS WHEN GOING DOWN HILLS. UPDATED 10/01/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471420August 19, 2012
POWER TRAIN
THREE MONTHS AFTER I BOUGHT MY CAR I GOT IN IT ABOUT 7 AM TO GO TO WORK. WHEN I PUT MY CAR IN REVERSE I HEARD A NOISE SO I LOOKED AT THE SCREEN AND THE CHECK ENGINE LIGHT CAME ON AND THE ENGINE POWER IS REDUCED LIGHT WAS FLASHING AS WELL AND MY CAR WOULDN'T GO OVER 40 MPH. I CALLED THE DEALERSHIP AND THEY SAID TO BRING IT IN AFTER WORK AND THEY WILL LOOK AT IT. THE FIRST TIME THE SAID IT WAS THE THROTTLE PEDAL ASSEMBLY SO I REPLACED THAT. TWO WEEKS LATER THE SAME THING HAPPENED, THIS TIME THEY SAID I HAD A PINCHED WIRE AND THEY FIXED IT. AGAIN IT CAME ON WHEN I HAD BEEN IN AN ACCIDENT AND I WAS TOLD THE COMPUTER WAS JARRED SO THEY RESET IT. A MONTH LATER ON AUGUST 18, 2012 I WAS SITTING AT A STOP SIGN WAITING TO TURN RIGHT AND WHEN I WENT TO TURN MY CAR STALLED OUT IN THE MIDDLE OF THE ROAD AND I WAS ALMOST HIT BY A CAR COMING AROUND THE CURVE. I GOT SCARED SO I TURNED AROUND TO GO HOME AND IT STALLED OUT ON ME FOUR MORE TIMES BEFORE MAKING IT 5 MILES DOWN THE ROAD. I HAD MY 3 SMALL CHILDREN IN THE CAR WITH ME AT THE TIME AND THEY GOT PRETTY SHAKEN UP AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471263August 17, 2012
FUEL/PROPULSION SYSTEM
EXPERIENCED FUEL SMELL IN THE VEHICLE WHEN OPERATING THE BLOWER. NOTED FUEL REGULATOR VALVE LEAKS FUEL. STOP ENGINE ALLOW TO EVAPORATE AND WHEN THE ENGINE IS WARM STOPPED LEAKING. VEHICLE NOW HAS 161000 MILES AND STOPPED LEAKING. LEAKS WHEN THE TEMPERATURE GETS COOL OR COLD OUTDOORS. DEALER CANNOT FIND THE CAUSE OF THE LEAK. THIS IS A FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471288August 17, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LOW-BEAM HEADLIGHTS HAVE FAILED TO COME ON AND WILL NO LONGER FUNCTION. HIGH-BEAMS AND DAYTIME RUNNING LIGHTS STILL FUNCTION, BUT AT DUSK THE LOW-BEAMS WILL FAIL TO LIGHT; HOWEVER HIGH-BEAMS CAN BE USED INSTEAD CREATING A TRAFFIC HAZARD. I REPLACED THE MULTI-FUNCTION SWITCH WITH A NEW SWITCH, AND REPLACED THE RELAY WITH A KNOWN GOOD WORKING RELAY. THE RELAY WILL STILL WORK AND ACTUATE INDICATING THAT THE RELAY IS NOT THE PROBLEM. I CHECKED THE BULBS AND THEY ARE STILL GOOD, FUSES ARE FINE, 12V POSITIVE POWER IS PRESENT AT THE BULB, BUT THE GROUND IS NOT ACTIVATED ON EITHER SIDE AT ANY TIME. ALL PROBLEMS POINT TO A BAD BODY CONTROL MODULE (BCM). I HAVE CHECKED ONLINE AND THERE ARE MANY MANY COMPLAINTS ABOUT THIS VEHICLE WITH THE SAME PROBLEM. IF THE LOW-BEAM HEADLIGHTS FAIL ON SOMEBODY WHILE THEY ARE DRIVING, IT COULD CAUSE A CRASH AND WITH THAT COMES THE POSSIBILITY OF THE FATALITY OF THE DRIVER AND PASSENGERS. THE BCM COMPUTER IS KNOWN TO CAUSE MANY PROBLEMS WITH STARTING THE VEHICLE, FLASHING THE LIGHTS BOTH INTERIOR AND EXTERIOR AND THESE WILL CAUSE SAFETY ISSUES WITH THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471304August 17, 2012
ENGINE
I HAVE A CHEVY IMPALA, 2011, AND A MONTH OR SO AFTER BUYING IT THE "SERVICE STABILITRAK" LIGHT CAME ON. BEFORE I COULD GET IT INTO A SHOP, IT WENT OFF. IT CAME ON AGAIN YESTERDAY AND MY ENGINE POWER ALL BUT SHUT DOWN, I WAS TRYING TO GET THROUGH AN INTERSECTION AND THOUGHT I WOULDN'T MAKE IT. AFTER RESEARCHING, I SEE THAT CHEVY HAS HAD NUMEROUS ISSUES WITH THIS. WHY ARE THEY NOT REPAIRING THE PROBLEM? THIS IS A HUGE SAFETY ISSUE FOR DRIVERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471167August 16, 2012
POWER TRAIN
2008 CHEVROLET IMPALA SS WITH 5.3L LS4 ENGINE AND 4T65E-HD TRANSMISSION EXPERIENCE TORQUE CONVERTER FAILURE AT 55K MILES REQUIRING FULL TRANSMISSION REPLACEMENT. REPLACEMENT TRANSMISSION BEGINNING TO EXHIBIT SAME TORQUE CONVERTER SHUDDER BEHAVIOR AGAIN AND WARRANTY WILL BE EXPIRING SOON. 4T65E-HD TRANSMISSION ONLY RATED FOR 280 FT-LBS TORQUE, LS4 V8 PRODUCES 323 FT-LBS. THIS IS CLEARLY NEGLIGENCE ON THE PART OF GENERAL MOTORS AND A SOLUTION MUST BE REACHED FOR OWNERS OF THESE VEHICLES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471191August 16, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO LOCK AND COULD NOT BE OPENED AT ALL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DOOR BOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470606August 14, 2012
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
AS I WAS PULLING INTO TRAFFIC ON A MAJOR HIGHWAY....THE CAR STALLED AND I WAS ALMOST TAKEN OUT BY A SEMI......TWICE!!!!!!!! THIS CAR SHOULD BE FIXED BY GM DUE TO THE PASSLOCK PROBLEM WHICH WAS MY ORIGINAL PROBLEM...THE BCM WAS REPLACED AND REPROGRAMMED NOW THIS STALLING AND THE AIR NOT WORKING IS NOT ONLY UNFAIR BUT UNSAFE. PAID ALOT OF MONEY FOR MY CAR TO COME BACK UNSAFE.....AND I HAVE TALKED TO NUMEROUS OWNERS OF THESE CARS....DON'T MATTER HOW MUCH OR WHO U PAY TO REPROGRAM...STILL SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470637August 14, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION WITH THE VEHICLE ENGAGED IN PARK. THE CONTACT NOTIFIED THE DEALER WHO ADVISED THAT THE SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470686August 14, 2012
SUSPENSION, SERVICE BRAKES, HYDRAULIC
I WILL NOT DRIVE THIS CAR DOWN ANY STEEP GRADE. GOING DOWN CUESTA GRADE AND APPLYING BRAKES, THE STEERING WHEEL SHAKES UNCONTROLLABLY. WE HAD THE CAR CHECKED OUT AT A DEALER AND THEY SAID IT WAS PROBABLY THE ROTORS. WE THEN HAD THEM TURNED FRONT AND BACK AND GOT A FRONT END ALIGNMENT. THAT DID NOT CHANGE ANYTHING. WE THEN HAD A FOUR WHEEL ALIGNMENT DONE AND REPLACED THE BRAKES. NO DIFFERENCE. THAT IS WHEN WE WERE TOLD WE NEEDED TO REPLACE OUR TIRES. THE REAR WERE WEARING OUT AT VERY FAST. THEY LASTED UNDER 20K MILES. WE ARE NOW ON OUR THIRD SET. IT'S TOO BAD GM WILL NOT RECALL 2007/2008 IMPALAS. ONLY THE POLICE VERSION.THIS IS NOT RIGHT. OUR REAR SPINDLES AND FRONT UPPER/LOWER CONTROL ARMS SHOULD BE REPLACED AT NO COST TO US. IF NOT WHO WOULD BOTHER BUYING THIS CAR WHEN WE SELL IT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470380August 13, 2012
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
ON MONDAY AUGUST 7,2012 I STARTED EXPERINCING PROBLEMS WITHMY CAR NOT STARTING SO WE REPLACED THE BATTERY. THEN SAT. AUGUST 12, 2012 MY CAR COMPLETELY SHUT DOWN. AFTER I GOT JUMPED WE DROVE IT HOME ONLY TO REALIZE THE CAR WA GOING ONLY 30 MPH. HAVING TO CLIMB HILL WAS VERY FUSTRATING. TOOK IT TO O'RIELLY AND THE COMPUTER READ P0606 WHICH HAS TO DO SOMETHING WITH THE MODULES. ALSO ALL THE ELECTRICAL INSIDE THE CAR IS GOING HAYWIRE, KEY STUCK IN IGNITION, AND HAS TO LOCK DOORS AUTOMACTIALLY DUE TO KEYPAD NOT WORKING. PLEASE DO A RECALL ON THIS BEFORE SOMEONE OR FAMILY IS SERIOUSLY INJURED OR KILLED. AS A PARENT I TRAVEL ALOT WITH MINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470214August 11, 2012
SERVICE BRAKES
I OWN A 2010 CHEVY IMPALA ON A SHORT TRIP TO SHANKVILLE, PA. AS I TRIED TO SLOW DOWN BY TAPPING THE BRAKES AND THE VEHICLE BEGAN TO SHAKE AND PULSATE VIOLENTLY. THIS HAPPENED AGAIN AS I WAS TAKING MY WIFE TO THE AIRPORT. THE VEHICLE WILL BEGIN TO SHAKE VIOLANTLY WHEN I APPLY THE BRAKES AT AROUND 60 TO 65 MPH. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THAT THE ROTORS ARE WARPED, AND I SHOULD GET NEW BRAKES WITH NEW ROTORS. I INFORMED THE INDIVIDUAL THAT THE VEHICLE HAD JUST HAD ITS YEARLY STATE INSPECTION DONE BY THEM IN MARCH OF 2012 THIS WAS EARLY AUGUST 2012 AND THE VEHICLE HAD ONLY BEEN DRIVEN LESS THEN 2000 MILES. A CHECK ON THE INTERNET SHOWS THAT THE IMPLA IS PRONE TO WARPED BRAKE ROTORS. THIS IS A SERIOUS SAFTEY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469884August 9, 2012
SUSPENSION:REAR
2008 CHEVROLET IMPALA. CONSUMER STATES REAR WHEEL BEARINGS/ SPINDLES FAILED PREMATURELY *TGW THE CONSUMER STATED HE HAD TO REPLACE THE TIRES ON HIS VEHICLE IN NOVEMBER 2011, DUE TO THE PREMATURE FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469735August 8, 2012
POWER TRAIN
TRANSMISSION SLAMS INTO GEAR FROM A START. TRANSMISSION WILL SLIP WHILE STOPPED THEN JERK INTO GEAR AND ACCELERATE ROUGHLY. DEALER WILL NOT COVER AS IT IS INTERMITTENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469570August 7, 2012
ELECTRICAL SYSTEM
THE VEHICLE WAS PARKED FOR 2 DAYS IN MEXICO AND I ATTEMPTED TO START IT EARLY AFTERNOON AND IT AFTER 1 HOUR OF WAITING TO START IT AGAIN, IT WOULD NOT START. THIS HAS HAPPENED TO ME A IN THE PAST AND THE LAST TIME IT DID WAS ABOUT 3 MONTHS AGO. MY CAR WOULD NOT START AT FIRST AND THEN AFTER 10-15 MINUTES OF WAITING IT WOULD THEN TURN ON BUT NOW ITS TAKEN LONGER TO FUNCTION. I DON'T KNOW THE EXACT REASON WHY THIS PROBLEM IS OCCURRING BUT WOULD LIKE IT TO GET FIXED ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469586August 7, 2012
ENGINE
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE UNKNOWN REPAIRS WERE PERFORMED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS ALSO REPAIRED BY AN INDEPENDENT MECHANIC BUT AGAIN, THE FAILURE RECURRED. THE CONTACT CONTINUED TO HAVE REPAIRS PERFORMED TO THE VEHICLE OVER A PERIOD OF TWO YEARS BUT TO NO AVAIL. THE VEHICLE WAS NOT FURTHER REPAIRED AND CONTINUED TO STALL SPORADICALLY AND WITHOUT WARNING. THE FAILURE MILEAGE WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 100,000. THE VIN WAS AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469580August 7, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE REAR TIRES. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469396August 6, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE ABS AND THE SERVICE TRACTION SOON LIGHTS ILLUMINATED. THE VEHICLE INDEPENDENTLY TURNED THE TRACTION OFF. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 276,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469182August 4, 2012
STRUCTURE:BODY, SEATS
DURING A AUTO REAREND ACCIDENT I WAS INJURED, I FEEL THE BUILT IN LUMBAR SUPPORT FAILED TO PROTECT ME FORM THE LUMBAR DISPLACEMENT AND OTHER INJURY I RECEIVED TO MY SHOULDER AND CERVICAL SPINE. DURING THE AUTO ACCIDENT THE INNER WORKINGS OF THE SEAT BROKE ON MY BACK UPON IMPACT, THIS WAS NEVER FIXED DURING THE COLLISION REPAIR NOR THE BUMPER SPRING IT ALSO BROKE IN THE REAR END CRASH, THE COLLISION REPAIR COMPANY LIED ABOUT THE REPAIRS MADE AND THE DAMAGE RECEIVED TO THE CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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