Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10480600October 15, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE SPEEDOMETER AND FUEL GAUGES BOTH FAILED. THE VEHICLE WAS TAKEN TO A DEALER AND THE CONTACT WAS INFORMED THAT THE CLUSTER INSIDE THE INSTRUMENT PANEL WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 98,186.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480421October 11, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
2013 CHEVROLET IMPALA RENTAL CAR. CONSUMER WRITES IN REGARDS TO SHIFT INDICATOR ISSUES *TGW THE CONSUMER STATED GM THOUGHT IT WAS A GOOD IDEA TO REMOVE THE LETTERS FROM THE SHIFT INDICATOR CONSOLE BETWEEN THE TWO FRONT SEATS. INSTEAD, GM PUT THE SHIFT INDICATOR AT THE VERY BOTTOM OF THE SPEEDOMETER, DIRECTLY OVER THE STEERING WHEEL. WHEN THE STEERING WHEEL WAS TURNED LEFT OR RIGHT, THE SHIFT INDICATOR ON THE CONSOLE DASH WAS BLOCKED BY THE STEERING WHEEL. FURTHERMORE, THE HANDS OF THE DRIVER, WOULD ALSO BLOCK THE INDICATOR ON THE SPEEDOMETER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479818October 11, 2012
ELECTRICAL SYSTEM
DRIVING ALONG AND SECURITY LIGHT CAME ON AND CAR DIED. WAITED SOME TIME AFTER PULLING OVER AND CAR STARTED SOMETIMES CAR WILL NOT START RIGHT AWAY BECAUSE OF SECURITY LIGHT THIS IS RANDOM AND VERY ANNOYING AS YOU DO NOT KNOW WHEN THE CAR IS GOING TO DIE. DEALER WANTS TO REPLACE PARTS THAT ARE VERY EXPENSIVE AND I DID THIS ONCE BEFORE (OUT OF WARRANTY) AND CAN'T SEE DOING IT AGAIN IF THIS IS NOT A FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479700October 10, 2012
WHEELS
REAR WHEELS CANTER ARE OUT OF SPEC AND CANNOT BE SET PROPERLY RESULTING IN WHEEL WEAR AND TIRE REPLACEMENT 5000 MILES INTO NEW TIRES. ALSO THE WEAR IS ON THE INSIDE OF THE WHEEL SO THERE AREN'T ANY VISUAL INDICATIONS OF WEARING UNTIL THE TIRES BLEW OUT. I HAVE SMALL CHILDREN THAT CANNOT BE PUT IN THAT TYPE OF DANGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479335October 9, 2012
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH THE STABILITY TRACK CONTROL LIGHT, THE ENGINE LIGHT, AND THE REDUCE POWER LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT NOTICED THE ENGINE POWER WAS REDUCED WHILE ACCELERATING. THE FAILURE OCCURRED WHILE DRIVING AT DIFFERENT SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS NOT AWARE OF THE DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,562. UPDATED11/14/12*LJ UPDATED 11/16/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479480October 9, 2012
FUEL/PROPULSION SYSTEM
THE GAS GAUGE NEEDLE AND DIGITAL READOUT ARE OFF. GOING 55 MPH AND THE CAR JUST DIED IN TRAFFIC. GAUGE READ 1/4 MILE AND DIGITAL READOUT SHOWED 70 MILES LEFT. TOPPED OFF GAS IN TANK TO TRY AND MONITOR AND RAN OUT OF FUEL AGAIN GOING BY NEEDLE AND DIGITAL READOUT. 74 MILES LEFT, JUST SHY OF 1/4 TANK ON NEEDLE. NOW USING TRIP MILE FEATURE TO NOT BE FOOLED BY GAUGE AND NEEDLE. "HALF TANK" RULE IS NOW BEING USED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479321October 9, 2012
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, EXTERIOR LIGHTING
I WAS TURNING LEFT INTO A DRIVEWAY GOING NO MORE THAN 7 MILES AN HOUR, BECAUSE I WAS FOLLOWING A CAR, WHEN I HEARD A LARGE GRIND THEN POP. I PARKED MY CAR AND KNEW IMMEDIATELY THE TRANSMISSION FAILED BY THE FLUID TRAIL AND PART LEFT BEHIND. I TOOK IT TO A DEALER AND LUCKILY IT WAS COVERED UNDER THE POWER TRAIN WARRANTY. A WEEK AFTER RECEIVING MY VEHICLE BACK THE ALIGNMENT WAS OFF, DRIVER-SIDE HEADLIGHT SOCKET CAUGHT FIRE, I HAVE LABORED START UP, HAVE STALLED ON THE FREEWAY! AND HAVE STABILITRAK, AIRBAG, AND REDUCED ENGINE POWER ERROR CODES THAT RANDOMLY APPEAR. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10478797October 5, 2012
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING, SUSPENSION, TIRES, TRACTION CONTROL SYSTEM, VISIBILITY, SEATS, TIRES:TREAD/BELT, EQUIPMENT:MECHANICAL, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., EQUIPMENT, SERVICE BRAKES, HYDRAULIC
I HAD PURCHASED A 2010 CHEVROLET IMPALA IN JULY, 2010. THE FIRST ATTEMPT AT REPAIR OF THE FRONT END VIBRATION WAS ON 10/22/2010. THE DEALERSHIP DID NOT RECOGNIZE THE VIBRATION. THE VEHICLE TIRES WERE ROTATED ON 01/26/11 IN AN ATTEMPT TO STOP THE VIBRATION IN THE FRONT END. THE VEHICLE WAS TAKEN IN ON 03/18/11 FOR FRONT END NOISE (THUMP) WHILE TURNING THE WHEELS. THE VEHICLE WAS TAKEN IN ON 07/07/11 FOR THE THUMPING NOISE IN THE FRONT END WHILE TURNING THE WHEELS. THE VEHICLE WAS TAKEN IN ON 07/28/11 FOR A FRONT END THUMPING NOISE WHEN TURNING THE WHEELS. THE VEHICLE WAS TAKEN IN ON 08/16/11 FOR A FRONT END THUMPING NOISE AND THE DEALERSHIP NOTICES THE TIRES WERE WEARING SLIGHTLY CUPPED ON THE INSIDE EDGE. THE VEHICLE WAS TAKEN IN ON 09/08/11 FOR A WHINING NOISE FROM THE ENGINE BAY AND POWER STEERING FLUID WAS FLUSHED. THE VEHICLE WAS TAKEN IN ON 04/09/12 FOR FRONT END THUMPING NOISE, WHEEL BEARING, TRANSMISSION SURGE, AND WHINE NOISE FROM RADIO. THE VEHICLE WAS TAKEN IN ON 06/27/12 FOR ROUGH IDLE, TIRE REPLACEMENT, TRANSMISSION. THE VEHICLE WAS TAKEN IN ON 07/27/12 FOR ROUGH IDLE, TRANSMISSION SURGE, THUMP NOISE IN FRONT END AND WHINE NOISE IN RADIO. THE VEHICLE WAS TAKEN IN ON 10/05/12 FOR TRANSMISSION SURGE, ROUGH IDLE, THUMP NOISE IN FRONT END, AND WHINE NOISE IN RADIO. THE OUTCOME AT THIS POINT IS THE DEALERSHIP TRIED TO REPROGRAM THE VEHICLE, GM APPROVED REPLACEMENT OF ALL FOUR TIRES, A REPLACEMENT OF THE POWER STEERING PUMP, WHEEL BEARING ON DRIVER FRONT SIDE. THE DEALERSHIPS HAVE DONE TWO THROTTLE BODY CLEANINGS. THE DEALERSHIP HAS STATED THEY WILL REPLACE THE ROTORS BUT GM WOULD NOT APPROVE REPLACEMENT ONLY TURNING ON THE ROTORS. THIS CASE HAS BEEN OPENED WITH THE BETTER BUSINESS BUREAU WHOM ADVISED ME TO CONTACT NHTSA. GM REFUSES TO REPLACE PARTS BECAUSE THEIR COMPUTER SYSTEM CANNOT TELL THEM WHAT IS WRONG WITH THE VEHICLE. GM HAS RECALLED THE POLICE VEHICLES FOR FRONT END SUSPENSION AND HAS A LAWSUIT PENDING IN MICHIGAN FOR PERSONAL VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478435October 3, 2012
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), ENGINE, TRACTION CONTROL SYSTEM
AS I WAS DRIVING TO GOLF ON MONDAY SEPTEMBER 24TH, ON INTERSTATE I-80 HEADING WEST, MY 2009 CHEVY IMPALA ONBOARD COMPUTER STATED THE FOLLOWING, SERVICE TRACTION CONTROL, REDUCED POWER, STARTER DISABLED AND THE CHECK ENGINE LIGHT ALL AT ROUGHLY THE SAME TIME. MY CAR COMPLETELY DIED AND I HAD NO POWER STEERING. LUCKILY I WAS ABLE TO COAST OUT OF HARMS WAY AND GET TO THE SIDE OF THE ROAD. I CHECKED SOME WIRES UNDER THE HOOD AND DIDN'T FIND ANYTHING LOOSE. WHEN I ATTEMPTED TO START THE CAR BACK-UP, THE ONBOARD COMPUTER FLASHED, STARTER DISABLED. I SAT WITH THE CAR FOR ABOUT 15 MINUTES AND TRIED ONCE MORE. THIS TIME IT STARTED AND RAN NORMAL, BUT THE CHECK ENGINE LIKE WAS ON(STILL IS). HOW SCARY IS THIS REALLY? ENOUGH TO MAKE ME HATE DRIVING THIS CAR ANYWHERE. NOT TO MENTION I'M A SINGLE DAD OF 4, WHO NEEDS TO GET TO WORK, SCHOOL AND MANY OTHER THINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478478October 3, 2012
POWER TRAIN
AT A STOP SIGN ON SIGNAL, VEHICLE WOULD NOT SHIFT INTO 1ST UNLESS STEPPING HARD ON GAS. TRANSMISSION WOULD SLIP UNTIL ENGAGING AT HIGHER RPM. THIS HAS HAPPENED ON A NUMBER OF OCCASIONS AND HAS BEEN TAKEN TO THE DEALER TO BE LOOKED AT. DEALER CAN'T SEEM TO REPLICATE THE ISSUES I'VE HAD. HAVE HAD DEALER SERVICE MANAGER WITH ME AND IT STILL WOULD NOT TO IT. 10/1/2012. DOING THE SAME THING. 83,000 MILES. GM AND DEALER AWARE OF PREVIOUS ISSUES. HAVE NOT CONTACTED DEALER OF GM THIS TIME. I GIVE UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478500October 3, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEAD REST IN THE VEHICLE WAS TOO LARGE AND THE SIDE VIEW MIRRORS WERE TOO SMALL. THE DEALER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478275October 2, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THE SECURITY LIGHT ILLUMINATED ON THE INSTRUMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THE KEY HAD TO REMAIN IN ACC MODE FOR A FEW MINUTES BEFORE IT WOULD START. THE FAILURE OCCURRED INTERMITTENTLY AND BECAME PROGRESSIVELY WORSE OVER TIME. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE PASS LOCK KEY SENSOR HAD TO BE REPLACED. THE FAILURE CONTINUED TO OCCUR AFTER THE VEHICLE WAS REPAIRED. THE DEALER STATED THE FAILURE DID NOT OCCUR WITH BOTH KEYS USED TO TURN THE VEHICLE ON. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478092October 1, 2012
ELECTRICAL SYSTEM
PARKED AND TURNED OFF CAR, GAUGES, LOCKS AND LIGHTS WENT CRAZY. CAR WOULD NOT RESTART AND ELECTRICAL SYSTEM CONTINUED TO GO CRAZY EVENTUALLY THE BATTERY EXPLODED AND EVERYTHING TURNED OFF. DEALERSHIP DETERMINED IT WAS THE BCM. 6 YEARS LATER BCM IS BAD AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478093October 1, 2012
ELECTRICAL SYSTEM
PARKED CAR GAUGES WENT CRAZY WITH A SOUND COMING FROM THE GLOVE COMPARTMENT. BAD BCM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478124October 1, 2012
LATCHES/LOCKS/LINKAGES
THE AUTOMATIC DOOR LOCKS ON THESE CARS DON'T OPERATE CORRECTLY. CURRENTLY THE REAR DOOR LOCKS DON'T OPEN OR CLOSE WITH THE AUTOMATIC LOCKS. THIS SEEMS TO BE A COMMON PROBLEM WITH SIMILAR MODELS OF CHEVY IMPALA'S. SO FAR I HAVE HAD 3 OF THE 4 DOOR LOCKS REPAIRED BY CHEVY, BUT THE REAR ONES WENT BAD AGAIN. READ THIS WEBSITE FOR MORE INFO HTTP://CHEVROLETFORUM.COM/FORUM/IMPALA-14/2008-IMPALA-REAR-DOOR-LOCKS-NON-FUNCTIONAL-45920/. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478193October 1, 2012
ELECTRICAL SYSTEM
MY CAR HAS A STARTING PROBLEM MY SECURITY LIGHT USE TO STAY ON FOR A WHILE AND THEN ONE DAY (JUNE 20 2012) MY CAR WOULDN'T START AT ALL IT USE TO TAKE UP TO 10 MINUTES AND THEN IT WOULD START BUT NOW ITS COMPLETELY NOTHING MY SECURITY LIGHT USE TO ALSO BLINK AND THEN AND FOR THE FIRST TIME ITS NOT STARTED FOR 4 WHOLE MONTHS I TRY EVERYDAY SEEING WILL IT START BUT IT HASN'T CAN U ALL PLEASE MAKE THIS PROBLEM NOTICEABLE AND DO A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478231October 1, 2012
ELECTRICAL SYSTEM
MULTIPLE TIMES THE KEY HAS BEEN UNABLE TO TURN IN THE IGNITION. USUALLY AFTER A FEW MINUTES THE KEY WILL TURN AND I AM ABLE TO START THE CAR. HOWEVER, ON SEPTEMBER 30, I WAS UNABLE TO TURN THE KEY IN THE IGNITION AND THE CAR HAS NOT STARTED SINCE. I CAN NOT TURN THE CAR ON TO PUT IT IN NEUTRAL. THE KEY WILL NOT TURN AT ALL AND I READ THAT THIS IS ACTUALLY A COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477358September 28, 2012
SERVICE BRAKES, SUSPENSION
I WAS DRIVING AND WHEN I BRAKE I NOTICE A VIOLENT SHAKING IN THE STEERING WHEEL AND THE CAR ALSO SHAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477276September 27, 2012
SUSPENSION, WHEELS
HAD THE CAR IN FOR NORMAL INSPECTION AND WAS INFORMED I HAD UNEVEN REAR TIRE WEAR ON REAR TIRES.. THEY HAD TO GRIND THE REAR SPINDLE TO GET PROPER FOUR WHEEL ALIGNMENT 2011. 12 MONTHS LATE 2012 WAS INFORMED IN 2012 INSPECTION HAD TO REPLACE ALL FOUR TIRE AND FOUR WHEEL ALIGNMENT AND HAVE TWO REAR SPINDLE BOLT TO COMPLETE JOB. THERE WAS NEVER A MENTION OF THE CLASS ACTION LAWSUIT OR IF THE DEALER WOULD STAND HIND THE PRODUCT AND WARRANTY THE WORK DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477229September 26, 2012
POWER TRAIN
ACCELERATING AT APPROX. 30% ONTO INTERSTATE ON-RAMP, ENGINE RPM FLARE WHEN SHIFTING INTO 3RD FROM 2ND, AND INTO 4TH FROM 3RD. HAS REPEATED OFF AND ON INTERMITTENTLY SINCE. FLUID IS NOT BURNED/DETERIORATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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