Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10550170October 30, 2013
STEERING
MY STEERING LOCKS UP WHEN WHEN TURNING MOSTLY LEFT BUT HAS DONE IT WHILE TURNING RIGHT ALSO. WHY IS THERE NOT A RECALL FOR THIS SAFETY ISSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550257October 30, 2013
STEERING
DRIVING THROUGH A WATER PUDDLE I LOST MY POWER STEERING ,HAPPENS EVERYTIME I HIT WATER, IT HAS ALSO LOCKED UP ON ME A COUPLE TIMES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550290October 30, 2013
ELECTRONIC STABILITY CONTROL (ESC), STEERING
IM GOING DOWN THE ROAD MASH ON THE GAS DOING 38 AND THE VEHICLE IS OUT OF CONTROL. I LITERALLY HAD NO CONTROL OVER THE CAR. IM DOING 45 TO 50 AND THE VEHICLE IS DRIVING ME RIGHT INTO THE SHOULDER OR INTO OTHER TRAFFIC I HAD TO LAY OFF THE GAS TO GAIN CONTROL OF CAR DOING SUCH LOW SPEED. I WAS DRIVING ON THE HIGHWAY AT THE TIME. AND WAS BLOWN AWAY.HOW THE SUSPENSION AND CONTROL OF THE CAR WAS NOT IN MY HAND NO MORE. THIS IS A SAFETY DEFECT THAT EVERYBODY IS TALKING ABOUT ON ONLINE. GM NEEDS TO FIX THIS ITS THEIR COMPUTER SYSTEM IN THE CAR THAT MESSING UP THE WHOLE CAR.AND IF THERE IS POLICE FLEET OF THESE IMPALAS AND THEY USING THESE IN POLICE CHASES. THE CHASES COULD TURN UGLY. I DROVE AND BUNCH OF POLICE FLEET VEHICLES AND NEVER HAD ONE WHERE I DIDN'T HAVE CONTROL OF IT GETTING INTO HIGH SPEEDS. THE MAIN CAUSE OF THESE IS THAT IMPALA HAS FWD WITH 308 HP ALL UP FRONT WHAT WAS THEY THINKING. IT'LL BE GOOD FRO A DRAG CAR GOING IN A STRAIGHT LINE. START FROM A STAND STILL AND TRY TO GET UP SPEED FAST. DOING IT WITHOUT CRASHING OR MERGING INTO ANOTHER LANE IS IMPOSSIBLE. GET IN A 2012 CHEVY IMPALA LT WITH 308 HP THEN YOU WILL SEE THE PROBLEM. ALSO EXISTS ON SS MODELS AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549161October 29, 2013
TRACTION CONTROL SYSTEM, ENGINE
2010 CHEVY IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE PROBLEMS. *SMD THE CONSUMER STATED WHILE DRIVING HOME, THE TRACTION CONTROL AND CHECK ENGINE LIGHT ILLUMINATED. THE ENGINE CUT OFF, AND THE CONSUMER LOST POWER STEERING. HE WAS ABLE TO COAST OFF THE ROAD, AND AFTER A FEW MINUTES, HE RE-STARTED THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549707October 27, 2013
AIR BAGS
THE AIR BAG INDICATOR LIGHT COMES ON SPORADICALLY. RECENTLY IT HAS COME ON AND STAYED ON FOR ABOUT 2 MONTHS THEN TURNED OFF FOR A COUPLE OF DAYS, THEN CAME BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549625October 26, 2013
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
MY WIFE'S DAILY DRIVER IS A 2007 IMPALA . SHE WAS DRIVING HOME WITH OUR THREE KIDS WHEN THE CAR STARTED SHAKING AND THE REDUCED ENGINE POWER DISPLAY CAME ON. AFTER THAT SHE COULD ONLY GO ABOUT 25MPH. THIS SCARED HER AND COULD HAVE CAUSED AN ACCIDENT. I LOOKED ONLINE AND FOUND FORUMS ABOUT A LOT OF PEOPLE HAVING THE SAME PROBLEM AND IT PISSES ME OFF THAT GM HASN'T RECALLED THESE VEHICLES . DOES SOMEONE HAVE TO DIE BEFORE THIS SITUATION IS TAKEN CARE OF? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549460October 25, 2013
ELECTRICAL SYSTEM, STRUCTURE:BODY
THE REAR POWER DOOR LOCK ACTUATORS HAVE FAILED. THE REAR PASSENGER DOOR LOCK FAILED FIRST, THEN A FEW THOUSAND MILES LATER THE DRIVER SIDE ACTUATOR FAILED. THE PROBLEM IS INTERMITTENT BUT WITH A 90%+ OCCURRENCE OF FAILURE. ONE OR BOTH WILL FAIL FOR WEEKS AT A TIME, BUT MAY OCCASIONALLY SURPRISE YOU AND WORK ONCE OR TWICE. THE FAILURE IS IN BOTH THE LOCK AND UNLOCK MODES. THE FAILURE IS UNRELATED TO USING KEYLESS ENTRY OR THE MANUAL SWITCH OR HAVING CHILD SAFETY LOCKS ON OR OFF. IT IS VIRTUALLY IMPOSSIBLE TO REACH THE REAR DOOR TOP MANUAL LATCH POST FROM THE FRONT SEAT. ON ONE OCCASION I WAS TRYING TO MANUALLY UNLOCK THE REAR PASSENGER SIDE DOOR FROM THE FRONT SEAT. MY HEAD/NECK BECAME TRAPPED BETWEEN THE SIDE OF THE FRONT PASSENGER SEAT AND THE DOOR PILLAR. I WAS UNABLE TO REMOVE MY NECK UNTIL I WAS ABLE TO REACH THE SEAT ADJUSTING MECHANISM AND MOVE THE SEAT FORWARD. IN THE PROCESS OF THAT I AGGRAVATED A CHRONIC BACK CONDITION PULLING A MUSCLE IN MY BACK. AN INTERNET SEARCH OR DISCUSSION WITH REPAIR SHOPS WILL QUICKLY REVEAL THAT THIS IS A WIDESPREAD ISSUE FOR MANY 2008-2009 CHEVROLET IMPALA, TAHOE, MALIBU AND SILVERADO OWNERS. DUE TO THE APPROXIMATE $365 PER DOOR REPAIR COST, THE DEFECTIVE LATCHES ARE NOT BEING REPLACED BY MANY OWNERS. CHEVROLET IS WELL AWARE OF THE PROBLEM AND OFFERS NO REPAIR ASSISTANCE. IN A CRASH SITUATION THE CRASH COMPUTER SEQUENCE CANNOT BE RELIED ON ACTUATE THE DEFECTIVE LOCK ACTUATORS. THE POSITION OF THE MANUAL LOCK POST DOES NOT FACILITATE MANUAL OPERATION WITHOUT EXTREME CONTORTION OF THE BODY. IN A FIRE, CRASH OR EMERGENCY IT WOULD BE DIFFICULT TO ACCESS CHILDREN OR PASSENGERS FROM THE REAR SEAT FOR EXTRACTION. MY SON HAS TOLD ME THAT IT IS COMMON KNOWLEDGE THAT THE REAR DOORS ON THIS GENRE OF VEHICLE ARE COMMONLY UNLOCKED AND A TARGET OF THIEVES AND POTENTIALLY CARJACKERS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10549517October 25, 2013
ELECTRICAL SYSTEM
SERVICE BATTERY CHARGING SYSTEM IS SHOWING ON DASHBOARD. BATTERY AND ALTERNATOR HAVE BEEN REPLACED AND IT STILL APPEARS ON DASHBOARD. I DONT KNOW WHAT ELSE TO DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549555October 25, 2013
WHEELS
THE INCIDENT DATE ABOVE IS APPROXIMATE BUT THE FIRST EVENT WITH A TIRE CENTER WAS A SATURDAY IN MARCH 2011. (ALTHOUGH THE TIRE PRESSURE ISSUE HAD BEEN ON-GOING DURING THE WARRANTY PERIOD, IT DID NOT APPEAR TO BE RELATED TO THE WARRANTY.) THE CAR WAS TAKEN TO AMERICAN AUTOMOTIVE TIRE AND SERVICES, STAFFORD, VA. THE TIRE HAD BEEN LOSING PRESSURE. SEVERAL MONTHS LATER, ON FEB. 1, 2012, MY FRIEND TOOK THE CAR TO ANOTHER TIRE SERVICE CENTER ALONG GARRISONVILLE ROAD, STAFFORD, VA, WHERE THE SERVICE TECHNICIAN PROVIDED COPIES OF GM BULLETIN # 05-03-10-003F: LOW TIRE PRESSURE, LEAKING CAST ALUMINUM WHEELS (REPAIR WITH ADHESIVE SEALANT) - (APR 27, 2010) AND A TECHNICAL SERVICE BULLETIN FOR THE 2008 CHEVROLET IMPALA SS. ON FEB 2, 2012, RADLEY CHEVROLET, FREDERICKSBURG, VA, (RADLEY) FOUND THAT "THE LEFT REAR RIM IS LEAKING AIR" AND "FOUND INNER RIM LEAKING AIR ON BEAD." THE TECHNICIAN FOLLOWED #05-03-10-003F AND VERIFIED THE REPAIR. ON SEPT 12, 2012, RADLEY'S TECH "FOUND AFTER LETTING RIM SIT IN TANK FOR PERIOD OF TIME - VERY SMALL LEAK COMING FROM INSIDE OF CAST ALUMINUM WHEEL . . . " ON OCT. 11, 2012, RADLEY CLEANED THE CORROSION FROM THE WHEELS AND ADDED ADHESIVE SEALANT. THE TIRE CONTINUED TO LEAK. ON OCT. 22, 2013, OURISMAN CHEVROLET, ALEXANDRIA, VA, FOUND "ONGOING LOSS OF AIR FROM TIRES - POSSIBLE BEAD CORROSION; CAUSE OF AIR LOSS FROM LEFT FRONT WHEEL SMALL LEAK THREW [SIC] RIM IN WHERE RIM HAS OXIDIZED [SIC] ...OTHER WHEELS SHOWING SAME OXIDIZED [SIC] MARKS." GM AGREED TO PAY 60% OF THE COST OF ONE WHEEL REPLACEMENT $330.28. THE DEALER RECOMMENDED TO GM THAT ALL FOUR WHEELS BE REPLACED FOR $1088.73. GM AUTHORIZED REPLACING ONE WHEEL. GM'S #05-03-10-003F APPLIES TO ALL PRIOR YEARS OF ALL PASSENGER CARS & LIGHT DUTY TRUCKS. GM MUST RESOLVE THIS LONG-STANDING DANGEROUS SAFETY ISSUE. GENERAL MOTORS SHOULD PAY TO REPLACE ALL OF MY WHEELS AT ITS SOLE EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549562October 25, 2013
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, AN UNUSUAL NOISE EMITTED FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND SERVICED UNDER NHTSA CAMPAIGN ID NUMBER WAS 09E005000 (STEERING). MOST RECENTLY, THE FAILURE RECURRED WITH A LOSS OF POWER STEERING ASSIST. THE STEERING GEAR WAS REPLACED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 29,580 . UPDATED 12-05-13 *BF THE CONSUMER STATED IN 2009, THE HIGH PRESSURE STEERING HOSE WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549422October 24, 2013
ELECTRICAL SYSTEM
NOTICED A SMELL AND STARTED SEEING SMOKE COMING OUT OF THE GLOVE COMPARTMENT. TURNED OFF CAR AND CHECKED TO FIND OUT THE BLOWER MOTOR, RESISTER AND HARNESS MELTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549035October 23, 2013
TIRES, WHEELS
A FRONT TIRE DEVELOPED A BUBBLE PROTRUDING FROM A SIDEWALL CRACK ON THE INSIDE OF MY GOODYEAR LS-2 TIRE. A SECOND LS-2 FAILED FROM A SIMILAR SIDEWALL CRACK AT JUST OVER 30,000 MILES. MY 3RD LS-2 IS CURRENTLY FAILING ON THE INTERIOR SIDEWALL WITH ABOUT 48,000 MILES ON THE CAR. THE TREAD WAS GOOD ON ALL TIRES REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549204October 23, 2013
STEERING, SERVICE BRAKES
CAR MAKES A POPPING NOISE FROM STEERING. THE CAR STARTED SHIFTING HARD OCCASIONALLY BUT THEN GOES AWAY. THE STEERING WILL GET TIGHT THEN REALLY LOOSE. CAR FEELS UNSAFE TO DRIVE. ESPECIALLY OVER A BUMPY ROAD FEELS LIKE YOU HAVE LOOSE WHEELS. THE CAR ONLY HAS 78,800 MILES ON IT. THIS IS INSANE AND I WILL NEVER AGAIN BUY A CHEVROLET! I HAVE KIDS AND FEEL UNSAFE DRIVING MY CAR WITH THEM IN IT! I WRECKED THIS VEHICLE WHEN I TRIED TO APPLY BRAKES AND THE WHEELS SQUEALED BUT DID NOT LOCK UP NOR DID IT STOP! BRAKES ARE FINE AND IN GOOD CONDITION NOT SURE WHY IT WONT STOP. HAS HAPPENED 5-8 TIMES AND CAR SLIDES! THANK GOD WE DIDN'T GET SEVERELY INJURED! IMPALA'S SHOULD BE TAKEN OFF THE MARKET IF U ASK ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549227October 23, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE PARKED, THE KEY WOULD NOT DISENGAGE FROM THE IGNITION. ADDITIONALLY, THE GEAR SHIFTER WOULD SPORADICALLY FAIL TO MOVE OUT OF PARK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548932October 22, 2013
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
WHILE DRIVING, REDUCE POWER IN ENGINE. CHECK STABILITY TRAC, AND LOST ACCELERATION. THE CAR SHUT OFF IN THE MIDDLE OF THE FREEWAY. RESTARED AFTER A 10 MINUTE WAIT. CHECK ENGINE LIGHT WAS ON, BUT NOW OFF. *TR HAPPEN FROM TIME TO TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548586October 20, 2013
STEERING
I WAS GETTING OFF THE EXPRESSWAY WHEN I JUST ALL OF A SUDDEN FEEL A SHAKING COMING FROM THE STEERING WHEEL I NOTICED THE SERVICE TRACTION CONTROL WAS ON SO I PULLED OVER THAT'S WHEN IT SHUT DOWN ON ME. I THEN GOT THE WHEEL HUBS AND BALL JOINTS CHANGED BECAUSE I THOUGHT THAT WAS THE PROBLEM BUT IT WAS NOT SO MY MECHANIC RESET THE VEHICLE WENT OFF FOR A DAY THEN CAME BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547880October 14, 2013
UNKNOWN OR OTHER, VEHICLE SPEED CONTROL, TRACTION CONTROL SYSTEM
I WAS AT A STOP SIGN AND THE REDUCED ENGINE POWER, CHECK TRACTION CONTROL LIGHTS CAME ON. THE CODE CAME UP I HAD IT CHECKED IT IS THE ACCELERATOR PEDAL POSITION SENSOR THIS CAN BE A VERY DANGEROUS OCCURRENCE .NHTSA PLEASE LOOK AT THESE COMPLAINTS IT IS A 75 DOLLAR PART AND LABOR OF 4 HOURS.IM PAYING FOR PART AND DOING MYSELF I NEED SOME REIMBURSEMENT OR PAYMENT OF THIS TO SHOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547881October 14, 2013
SERVICE BRAKES
JUST BOUGHT A 2005 CHEVROLET IMPALA, HAVING BAD PROBLEMS WITH REAR BRAKES, DRAGGING REALLY BAD. SOMETIMES JUST 1 IS DRAGGING, NO ONE SEEMS TO KNOW WHAT THE PROBLEM IS. EVERY SERVICE I TALK TO GIVES ME A 1500-3000 DOLLAR ESTIMATE TO REPLACE EVERYTHING , I'VE TALKED TO GENERAL MOTORS SEVERAL TIMES THEY SEEM TO BE IN DENIAL ABOUT THE PROBLEMS GOING ON WITH THE VEHICLE.I THINK THEY SHOULD FIX IT SENSE EVERY WERE I LOOK EVERYBODY IS HAVING THE SAME PROBLEMS WITH SAME MAKE AND MODEL. THIS IS A LINK TO A WEBSITE WERE EVERYBODY IS DISCUSSING THERE PROBLEMS WITH THE SAME MODEL HTTP://WWW.TOPIX.COM/FORUM/AUTOS/CHEVROLET-IMPALA/TG9QFKQO9EOREU1R6. MY MAIN FEAR IS THE SMELL COMING FROM THE BRAKE PADS I'M AFRAID ITS GOING TO CATCH FIRE. IF YOU CAN HELP ME OUT PLEASE CONTACT ME.THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547618October 11, 2013
STEERING, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
ACTED AS IF IT DOSEN'T HAVE POWER STEERING WHEN TURNING TO THE LEFT, VERY STIFF,AND JERKY. TOTAL CUT OUT ON A FREEWAY ON RAMP FOR ABOUT 20 SECONDS. WHEN TRY TO PUT FUEL IN GAS TANK HAVE TO HOLD FUELING NOZZLE BARLEY OPEN OR IT WILL NOT TAKE FUEL. DROVE TO WORK, GOT OFF OF WORK WENT TO START IT, IT WOULD START WITH OUT A JUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547512October 10, 2013
ENGINE, POWER TRAIN
WAS DRIVING IN TO WORK. STOPPED AT MCDONALD'S AND NOTICED CAR SMOKING. DROVE ACROSS THE STREET TO MY JOB TO MY DASH BOARD LIGHTING UP WARNING ME TO SHUT THE ENGINE OFF BECAUSE THE CAR WAS OVERHEATING. I DID EXACTLY THAT (SHUT THE CAR OFF) AND WENT INSIDE TO CALL FOR HELP. THIS IS THE 3RD PROBLEM THAT I HAVE HAD WITH THIS CAR AND I HAVE HAD THE CAR ALMOST 4 YEARS. LIKE MANY OTHER COMPLAINTS, MY HEAT DOESN'T WORK PROPERLY, I'M GOING THROUGH OIL LIKE CRAZY, AND I SEEM TO BE HAVING TRANSMISSION ISSUES AS IT HARD TO GET THE CAR OUT OF PARK AND INTO DRIVE AND WHEN IT DOES FINALLY GO, I GET WHIPLASH FROM THE JERK. GM NEEDS TO STEP UP BEFORE SOMEONE IS SEVERELY HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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