Chevrolet Impala Complaints
10,446 consumer complaints on file.
- #10553942November 26, 2013VEHICLE SPEED CONTROL, ENGINE, FUEL/PROPULSION SYSTEM
WHEN DRIVING WITH THE ENGINE AT LOWER THAN NORMAL DRIVING TEMPERATURE, DRIVER STOPS AT A STOP SIGN AND WITH HARD ACCELERATION THE ENGINE SURGES FROM FULL POWER TO DYING OUT AS THO FUEL STARVED.THIS CONTINUES IN A JERKING ACTION. UNTIL; THE DRIVER REMOVES HIS FOOT FROM THE ACCELERATOR AND THEN PRESSES THE GAS FEED AGAIN AT WHICH TIME THE ENGINE RUNS SMOOTHLY. THIS HAS HAPPENED ON NUMEROUS OCCASIONS, HOWEVER THE DEALERSHIP CAN FIND NOTHING WRONG AS THE ENGINE IS NOW AT NORMAL RUNNING TEMP. DRIVER WAS TOLD THE PROBLEM IS IN THE THROTTLE BODY OF THE FUEL SYSTEM --- HELP.. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10553660November 25, 2013VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ENGINE REDUCED POWER AND THE TRACTION CONTROL WARNING LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE ACCELERATION SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,200 AND THE CURRENT MILEAGE WAS 39,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10553685November 25, 2013SERVICE BRAKES
EXCESSIVE RUSTING OF VEHICLE STEEL BRAKE LINES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10553731November 25, 2013ELECTRICAL SYSTEM:HORN, ELECTRICAL SYSTEM
DURING A SNOW STORM, TRAVELING WITH TRAFFIC AT A SAFE SPEED. I WAS CUT OFF BY ANOTHER VEHICLE BECAUSE MY HORN FAILED. I WAS NOT ABLE TO ALERT THE OTHER DRIVER THAT IT WAS NOT SAFE TO MERGE INTO MY LANE. RESULTING IN MY CAR ENTERING THE DITCH TO AVOID A MULTI-CAR ACCIDENT. I HAVE RESEARCHED 2005 CHEVY IMPALA HORN FAILURE, AND I HAVE FOUND MANY HAVE BURNED OUT. MY MECHANIC STATES HE BELIEVES IT IS A KNOWN ISSUE WITH CHEVROLET DUE TO THE PLACEMENT OF THE HORN ITSELF, THE HORN IS IN AN UNPROTECTED AREA, IT CAN AND WILL "BURN" OUT DUE TO RAIN WATER, SNOW, ETC. THIS IS A SAFETY ISSUE. AS IMPORTANT AS ANY OTHER. THE COST TO REPLACE THE HORN IS OVER $200.00 WITH LABOR BECAUSE OF THE ADDITIONAL LABOR TO GET TO THE HORN. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10553585November 24, 2013STEERING, AIR BAGS, SERVICE BRAKES
AT 55 MPH ON A SLIPPERY RIGHT HAND SIDE CURVE (SPEED LIMIT IS 65 MPH) VEHICLE UNDER-STEERED AND LOST TRACTION COMPLETELY, WITHOUT TOUCHING THE BRAKES, IT STARTED TO SLOW DOWN AND SKIDDED TO THE OUTSIDE OF THE CURVE (TO THE LEFT). I TRIED TO GET IT BACK TO THE DRIVING LANE, IT STARTED TO SKID LATERALLY TO THE RIGHT AND SLOWED DOWN UNTIL IT HIT A REFLECTOR POST ON THE EDGE OF THE RIGHT LANE AND STOPPED. VEHICLE INFORMATION ON THE DASH BOARD READ "ICE DETECTED...". ALTHOUGH THE DAMAGE ON THE RIGHT DOOR WAS A VERY MINOR DENT, THE CAR DEPLOYED ALL 4 HEAD CURTAIN AIRBAGS AND 2 RIGHT SIDE AIRBAGS, ENGINE WAS SHUT DOWN AND FRONT SEAT-BELTS WERE STUCK. FEW MINUTES LATER, THE ENGINE RAN NORMALLY WITH THE "ICE DETECTED .." MESSAGE STILL ON. IT SEEMS THAT THE AIRBAGS SENSORS WERE ACTIVATED FOR NO REQUIRED REASON FOR A MINOR DENT ON THE DOOR. ALSO, THE STABILITY AND THE FAULTY BRAKING SYSTEM MIGHT BE OF A GREAT SAFETY ISSUE ON THIS VEHICLE. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10553589November 24, 2013FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
HAVE HAD A INSTRUMENT PANEL CLUSTER I HAVE DEALT WITH FOR ALONG TIME WHY? THE CAR WILL NOT START AT TIMES DUE TO THE MALFUNCTIONING SECURITY SYSTEM, WAIT TEN MINUTES AND HOPE IT STARTS, COME ON AMERICAN MADE G.M. STAND UP TO YOUR OWNINGS. NOW FUEL PRESSURE REGULATOR IS LEAKING, HAVE HEARD OF NUMEROUS AFTER MARKET RECALLS NOT G.M. RELATED PARTS ONCE AGAIN OWN UP TO YOUR PRODUCT,ESPECIALLY WHEN IT CONCERNS LIFE AND DEATH OF PEOPLE ESPECIALLY CHILDREN, FOR WHAT MONEY? PROFIT? SOMEBODY WITH SOME POWER OVER THESE ISSUES DO SOMETHING PLEASE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10553615November 24, 2013ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN, TRACTION CONTROL SYSTEM
THIS IS THE SECOND TIME THIS HAS HAPPENED. LESS THAN A YEAR AGO, WE RECEIVED A SERVICE STABILITRAC/SERVICE TRACTION CONTROL/ENGINE AT REDUCED POWER MESSAGE AND SPEED DROPPED FROM 40 MPH TO 5 MPH. WE BROUGHT IT TO THE CHEVROLET DEALER AND A TRACTION POSITION CONTROL SENSOR WAS REPLACED. TODAY, ON 11/24/13, WE WERE DRIVING 15 MPH IN A PARKING LOT AND RECEIVED THE SAME MESSAGE RESULTING IN THE SAME PROBLEM. THIS IS A SAFETY ISSUE DUE TO THE FACT THAT THE VEHICLE ESSENTIALLY STALLS OUT WITH LITTLE TO NO POWER AND NEARLY CAUSED A COLLISION AT AN INTERSECTION. WHEN WILL NHTSA FORCE GM TO RECALL AND FIX THIS ISSUE? THIS IS EXTREMELY DANGEROUS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10553497November 23, 2013VISIBILITY/WIPER
THE VEHICLE IS BLOWING COLD AIR OUT OF THE PASSENGER SIDE OF THE VEHICLE EVEN THOUGH THE DUAL TEMPERATURE CONTROLS ARE BOTH SET TO HOT. THE SAFETY ISSUE HERE IS THAT THE DEFROST IS ALSO BLOWING COLD AIR AND WILL EVENTUALLY CAUSE IMPAIRED VISIBILITY DUE TO THE DEFROSTER NOT WORKING ON THE PASSENGER SIDE. DOING RESEARCH ON THE ISSUE IT SEEMS TO BE THE ACTUATOR ON THE PASSENGER SIDE. I JUST RECENTLY REPLACED THE ACTUATOR ON THE DRIVERS SIDE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10553477November 22, 2013ELECTRICAL SYSTEM
THIS HAS HAPPENED A FEW TIMES NOW WITH BOTH THE SPEEDOMETER AND TEMPERATURE GAUGE. I START THE CAR AND START DRIVING AND HAPPEN TO LOOK DOWN AND EITHER THE SPEEDOMETER OR THE TEMPERATURE GAUGE WILL BE GIVING A FALSE HIGH READING. SEEING AS THE CAR HAD JUST STARTED IT COULD NOT POSSIBLY BE OVERHEATING. I FIND IF I SHUT THE CAR OFF AND CYCLE THE KEY FROM OFF TO ON WITHOUT STARTING ENGINE I CAN GET IT TO DROP BACK TO WHERE IT SHOULD BE. I HEAR THIS IS A VERY COMMON PROBLEM AND IT WILL FAIL EVENTUALLY. I DRIVE HIGHWAYS MOSTLY AND NOT KNOWING MY CORRECT SPEED WHEN TRYING TO ENTER AND MERGE WITH TRAFFIC IS VERY DANGEROUS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10553083November 20, 2013TIRES
ALL 4 TIRES SHOWED TREAD SEPARATION WITH MILEAGE BETWEEN 34000 AND 49000 MILES. THE TREAD BUBBLED UP ON THE INSIDE TREAD EDGE OF ALL TIRES. I HAD 3 FLAT TIRES DUE TO THIS DEFECT. GOODYEAR ONLY OFFERED WHAT THEY CALLED "GOOD WILL" REPLACEMENT AT ABOUT HALF PRICE. I PAID TO HAVE THE FIRST 2 REPLACE ON 02/16/2013 AND 11/04/2013. BOTH OF THESE TIRES WENT DOWN AFTER HIGHWAY DRIVING. ON 11/19/2013 I ROTATED THE TIRES AND NOTICED THE REMAINING 2 ORIGINAL TIRES WERE SHOWING SIGNS OF SEPARATION ON THE INSIDE EDGE OF THE TREAD. CONTACTED GOODYEAR AND THEY WOULD ONLY DISCOUNT THEM BY HALF AFTER HAVING 4 OUT OF 4 TIRES GO BAD. I LEFT THE GOODYEAR STORE AND AM HAVING 4 MICHELIN TIRES PUT ON. I THINK GOODYEAR SHOULD REFUND ME WHAT THE FIRST 2 TIRES COST ME AND THEY CAN HAVE THEM BACK. I DON'T THINK THESE TIRES SHOULD BE ON THE ROAD THEY ARE NOT SAFE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10552694November 18, 2013STEERING, SERVICE BRAKES, ENGINE
PROBLEM WITH STARTING HAS PROGRESS TO A PROBLEM WITH THE CAR SHUTTING OFF DURING OPERATION. SEVERAL TIMES NOW THE CAR HAS SHUT DOWN WITH NO WARNING AND AT DIFFERENT SPEEDS. THIS CAUSES A LOSS OF CONTROL WITH THE POWER STEERING AND POWER BRAKES. I HAVE BEEN ABLE TO PLACE THE TRANSMISSION IN NEUTRAL AND RESTART THE CAR WHILE MOVING. THE LAST TIME IT HAPPENED, I WAS MAKING A RIGHT TURN AND MERGING INTO THE FLOW OF TRAFFIC. I HAD PRESSURE ON THE STEERING WHEEL WHILE TRYING TO MAKE THE CURVE WHEN I RESTARTED THE CAR. AT THIS POINT, THE POWER STEERING KICKED IN AND I FOUND MYSELF SWERVING FROM THE SUDDEN SNATCH ON THE STEERING. WE WERE LUCKY THAT WE DIDN'T CAUSE AN ACCIDENT. IF MY WIFE HAD BEEN AT THE CONTROLS I KNOW IT WOULD HAVE TURN OUT BAD! I SEE UNLIMITED COMPLAINS AROUND THIS ITEM. DO WE HAVE TO WAIT ON PEOPLE TO GET INJURED OR KILLED BEFORE THE COMPANY IS FORCE TO BE RESPONSIBLE? IF THIS WAS A FOREIGN CAR COMPANY, THE GOVERNMENT WOULD HAVE ALREADY FORCED A RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10552721November 18, 2013TRACTION CONTROL SYSTEM, ENGINE
WHILE GOING ONTO THE HIGHWAY THE LIGHT ON DASH BOARD LIT UP STATING TRACTION CONTROL APPEAR THEN 2 SECONDS LATER THE REDUCE ENGINE POWER APPEARED CAUSING THE CAR SPEED TO CEASE WHILE ON THE HIGHWAY LUCKILY IT WAS NOT RUSH HOUR IF SO THERE WOULD HAVE BEEN AN A FATAL ACCIDENT AND LUCKILY I WAS ABLE TO COAST TO THE SIDED OF THE ROAD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10552710November 18, 2013ENGINE
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE ENGINE CAUGHT ON FIRE. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 130,000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10552534November 16, 2013ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE CAR WILL NOT START NO MATTER HOT OR COLD. ONCE STARTED THE ELECTRICAL SYSTEM THROWS MULTIPLE ERRORS, FROM SECURITY, BATTERY, SERVICE ENGINE SOON, ABS LIGHT, SEAT BELT LIGHT, AND BRAKES. THE COMPLETE DASH BOARD GOES DEAD INCLUDING ALL GAUGES, FROM THE SPEEDOMETER, FUEL AND TEMPERATURE GAUGE. THE WARNING BELL CONTINUES TO RING AS THE BATTERY LIGHT COMES ON - IT DOES THIS CONTINUALLY WHILE DRIVING. OFTEN TIMES IT WILL NOT START. I HAVE A 6 YEAR OLD DAUGHTER AND I AM CONCERNED FOR HER SAFETY WHEN THIS HAPPENS. I HAVE PUT A NEW BATTER, NEW STARTER AND NEW ALTERNATOR IN THIS CAR. GM KNOWS ABOUT THE PROBLEMS AND THEY SHOULD BE REQUIRED TO RE-CALL THESE CARS AND FIX THE PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10552566November 16, 2013ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE REAR DEFROSTER STOPPED WORKING. AFTER INVESTIGATING THE ISSUE I DISCOVER THE ELECTRICAL HARNESS CONNECTORS HOLDING THE WIRING FOR THE REAR DEFROSTER(AND ALL OTHER WIRES) IS BURNT., THE ELECTRICAL CONNECTORS ARE HARNESSES FOR WIRING LEADING FORM THE ENGINE AREA, TO THE REAR OF THE VEHICLE FOR ALL ELECTRICAL COMPONENTS, INCLUDING THE REAR DEFROSTER. VISIBLY YOU CAN SEE THE AREA THAT IS BURNT FOR THE REAR DEFROSTER. THE WIRING FOR THE REAR DEFROSTER IS NOT FUSED, AND IN MY OPINION IS A FIRE HAZARD. WHILE DOING RESEARCH ON THIS ISSUE I DISCOVER THAT OTHER OWNERS HAVE HAD THESE ISSUES, AND IS VERY PROMINENT IN IMPALA'S BETWEEN 2006 AND UP. WITH OUT A FUSE FOR THE REAR DEFROSTER THERE IS NO SAFETY MECHANISM PREVENTING A SHORT, OR BURN OUT OF THE COMPONENTS, THUS CREATING THE POTENTIAL FOR A FIRE INSIDE THE COMPARTMENT OF THE VEHICLE, AND THE REAR DEFROST NOT TO WORK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10552585November 16, 2013POWER TRAIN
I JUST GOT OFF THE HIGHWAY AND ATTEMPTED TO GO THROUGH AN INTERSECTION, WHEN I TRIED THE TRANSMISSION ONLY REVVED UP, THE CAR DID NOT PICK UP SPEED (VERY CLOSE TO BECOMING AN ACCIDENT). AFTER THAT THE PERSON BEHIND ME ALMOST GOT HIT BY ME BECAUSE I WAS ON A HILL AND MY CAR WOULDN'T MOVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10552290November 14, 2013ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT ANTI-FREEZE FUMES WERE ENTERING THE VEHICLE AND THE LOWER ENLIST LINE WAS REPLACED. MOST RECENTLY, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE CROSS OVER GASKET, CRANK TIMING COVER SEAL AND THE LOWER ENLIST LINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 56,000. THE CURRENT MILEAGE WAS 86,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10552101November 13, 2013VEHICLE SPEED CONTROL, ENGINE
AT ABOUT 60,000 MILES, MY 2009 CHEVY IMPALA HAS AN ISSUE WITH THE SERVICE TRACTION CONTROL AND THEN REDUCE ENGINE POWER. I HAVE READ IT IS THE THROTTLE BODY AND NOT COVERED UNDER THE EXTENDED WARRANTY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10551901November 12, 2013AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AS THE AIR BAG SENSOR NEEDING TO BE RECALIBRATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE DRIVER'S SIDE SEAT BELT BUCKLE FAILED TO SECURE INTO THE BELT CLIP. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 117,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10551985November 12, 2013SUSPENSION
DRIVING APPROXIMATELY 50 MPH DUE TO ICY/SNOWY CONDITIONS ON HIGHWAY, CAR HAD POOR TRACTION AND REAR END WAS SWAYING, FISH TAILING.. WHEN ON DRY PAVEMENT IF ROAD CONDITIONS ARE ROUGH, BUMPY OR HAS MAN HOLES THE REAR SWAYS WHEN THESE AREAS ARE DRIVEN OVER AT MULTIPLE SPEEDS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0