BMW 328xi Complaints

460 consumer complaints on file.

#10897846August 23, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I WAS DRIVING AND THE VEHICLE AT APPROXIMATELY 20MPH ON A CITY STREET WHEN IT JUST STALLED OUT AND DASH LIGHTS WENT OUT AND BACK ON. I HAVE ONLY 66000 MILES ON THE CAR. REPAIR SHOP IS SAYING FUEL PUMP IS SEIZED UP AND NEEDS TO BE REPLACED WHICH MAY BE RELATED TO THIS RECALL NHTSA CAMPAIGN NUMBER: 13V044000. I WAS NEVER NOTIFIED OF ANY RECALL. I PURCHASED THIS CAR USED FROM BMW IN FEBRUARY OF 2013. WHEN I RUN THE VIN NUMBER NO RECALL COMES UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897702August 22, 2016
AIR BAGS
TAKATA RECALL. RECALL ANNOUNCEMENT WAS MARCH 2016 AND BMW DEALER STILL DOES NOT HAVE PARTS TO COMPLETE REPAIR. I HAVE BEEN ON A WAITING LIST FOR MONTHS, WITH NO FIRM DATE FOR WHEN THIS WILL BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897396August 20, 2016
AIR BAGS
"TAKATA RECALL" I HAVE TIED TO GET A ON A WAITING LIST FOR THE RECALLED AIR BAGS BUT I HAVE NOT HEARD ANYTHING BACK FROM OUR DEALER. MY WIFE'S CAR IS A 2008 BMW AND WE LIVE IN VERY HUMID CENTRAL FLORIDA. WE HAVE A 17 MONTH OLD SON WHICH ONLY INCREASES MY CONCERN. WHAT OPTIONS DO WE HAVE TO FIND OUT A PRIORITY ORDER FOR HER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895898August 15, 2016
AIR BAGS
IT HAS BEEN OVER 6 MONTHS, AND I HAVE NOT RECEIVED ANY RECALL INFORMATION OR UPDATE ON THE REMEDY FROM BMW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894819August 10, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ....UPDATED 09/08/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888833July 26, 2016
VISIBILITY/WIPER
I'VE GONE THROUGH 3 WINDSHIELDS IN 2 MONTHS ,2 THROUGH MY INSURANCE AND THE 3RD THROUGH BMW ,EARLY MORNING AND LATE AFTERNOON THE WINDSHIELD IS COVERED WITH TINY SPARKLES, THIS WAS NOTICED BY ME THE NEXT DAY ON ALL 3 ,SO IT HAS NOTHING TO DO WITH ROAD DEBRI, ON LINE THERE ARE MANY PEOPLE COMPLAINING ABOUT THIS AND NO ONE KNOWS WHAT TO DO ,IT IS A SAFETY ISSUE WITH THE SUN HITTING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888030July 24, 2016
ELECTRICAL SYSTEM
THE CAR WONT START. IT WAS WORKING JUST FINE IN THE MORNING AND A COUPLE OF HOURS LATER IT DIDN'T START. ALL POWER TURNS ON DASH LIGHTS AND EVEN HEAD LIGHTS TURN ON AND MY BATTERY BOOSTER INDICATES THAT THE BATTERY IS FINE. I TRY TO START IT BUT IT WONT TURN OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884895July 14, 2016
SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
I BELIEVE THAT UNINTENDED ACCELERATION CAUSED MY ONE VEHICLE ACCIDENT. I WAS REVERSING SLOWLY OUT OF A STEEP DRIVEWAY. ONCE OUT OF THE DRIVEWAY, I PUT MY FOOT ON THE BRAKE SO THAT I COULD SWITCH GEAR IN TO DRIVE. WHEN I PUT MY FOOT ON BRAKE, THE CAR ACCELERATED BACKWARDS, AND I COULDN'T CONTROL IT. THE BRAKE WOULDN'T WORK. THE ACCELERATION WAS SO FAST, THAT WHAT STOPPED ME WAS HITTING A HORSE FENCE ACROSS THE STREET. I WAS GOING SO FAST, THAT I ENDED UP GOING AIRBORNE, AND ONLY DAMAGED THE TOP OF THE HORSE FENCE. MY FRONT PART OF MY CAR THEN FELL FORWARD AND BROKE THE TIE ROD IN HALF. I ENDED UP WITH WHIPLASH AND A CONCUSSION, REQUIRING POST-CONCUSSION SYNDROME PHYSICAL THERAPY FOR 4 MONTHS. I ASKED BMW FOR A SPECIAL INVESTIGATION INTO MY CAR TO SEE IF IT MALFUNCTIONED. MY CAR WAS NOT ALLOWED TO BE FIXED PRIOR TO THE INVESTIGATION AND HAD TO BE DONE AT A BMW DEALER, WHICH IT WAS. EVERYTHING WAS A SECRET WHEN BMW INVESTIGATED MY CAR. THE BMW DEALER SERVICE MANAGER WASN'T ALLOWED TO BE TOLD ANY FINDINGS OR WATCH THE INVESTIGATION. BMW SENT ME A LETTER AFTERWARDS STATING THAT THE CAR DIDN'T MALFUNCTION. I HAVE BEEN DRIVING FOR 33 YEARS WITHOUT ONE ACCIDENT OR TRAFFIC VIOLATION. I HAD DRIVEN THAT CAR FOR 4 YEARS AND I KNOW THAT MY FOOT WAS ON THE BRAKE BUT I WAS ACCELERATING FASTER AND FASTER AND COULDN'T STOP THE CAR. I HAVE READ OTHER REPORTS OF UNINTENDED ACCELERATION AND WHAT IS DESCRIBED IS EXACTLY WHAT HAPPENED TO ME. I AM LUCKY AND THANKFUL THAT NO CAR OR PERSON WAS BEHIND ME, BECAUSE I COULD HAVE KILLED SOMEONE. I WAS ONLY GOING ABOUT 5 MILES PER HOUR WHEN I PUSHED ON BRAKE, BUT UNINTENDED ACCELERATION HAD ME GOING IN REVERSE ABOUT 50 MILES PER HOUR UNTIL I HIT HORSE FENCE. THE BRAKES DIDN'T WORK. I HAVE PHOTOS OF HORSE FENCE AND BROKEN TIE ROD BUT ONLY ALLOWED TO UPLOAD 5 FILES.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10883620July 8, 2016
POWER TRAIN
I ONLY HAD THE CAR FOR 8 MONTHS & THE TRANSMISSION IS GONE I NEED SOMEONE TO ASSIT ME WITH THIS PROBLEM I DON'T HAVE THOUSANDS OF DOLLARS TO GET THIS FIX MY CAR STOP IN THE MIDDLE OF THE STREET I HAD TO HAVE IT TOWED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883341July 7, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 BMW 328XI. WHILE DRIVING 60 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED A STRONG ODOR OF FUEL. FUEL WAS ALSO LEAKING FROM AN UNKNOWN PART OF THE REAR OF THE VEHICLE. THE FAILURE RECURRED WHENEVER THE FUEL LEVEL WAS BEYOND HALF A TANK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 129,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872906June 7, 2016
STRUCTURE:BODY
SUN ROOF GLASS SHATTERED WHILE DRIVING ON SMOOTH HIGHWAY AT ABOUT 65MPH. NO EVIDENCE OF IMPACT (PER BMW DEALER) AND NO IMPACT BY OBJECT DETECTED BY DRIVER. NO OVER PASSES OR ROAD SIGNS WERE NEAR THE CAR AT THE TIME. OUTSIDE TEMPERATURE IN MID 80S AND SUNNY. AIR CONDITIONING ON IN CAR. LARGE HOLE IN MIDDLE OF SUNROOF AND MOST OF THE GLASS ENDED UP ON THE HIGHWAY BEHIND THE VEHICLE. SOME GLASS WAS IN THE SUNSHADE AND CAME THROUGH THE VENTILATION SLOTS. BMW AGREED TO REPLACE UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871768June 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865150May 16, 2016
UNKNOWN OR OTHER
WHILE PARKING THE CAR AT 5 MPH EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A CONCRETE BLOCK WALL 8 FEET IN DISTANCE. THE AIRBAG DEPLOYED AND THE CAR WAS A TOTAL LOSS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10864825May 13, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863652May 6, 2016
AIR BAGS
TAKATA RECALL, MY 2008 BMW 328 XI IS LISTED AS A POTENTIAL VEHICLE WITH A TAKATA AIRBAG RECALL. PLEASE INFORM ME ASAP OF THE RECALL STATUS AND IF I NEED TO REPLACE THE AIRBAG(S). THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863262May 4, 2016
AIR BAGS
TAKATA RECALL. OUR CAR IS LISTED AS ONE OF THE POTENTIAL TAKATA AIRBAG RECALL CARS. PLEASE LET ME KNOW IF WE NEED TO HAVE THE AIRBAGS REPLACED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860350April 19, 2016
POWER TRAIN
THE DRIVE SHAFT SNAPPED IN HALF AT THE JOINT WHILE I WAS DRIVING. THERE WAS VERY LITTLE VIBRATION IN THE MOMENTS BEFORE IT HAPPENED. I WAS ON A CITY STREET AFTER JUST GETTING OFF THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853835April 6, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING BACK FROM GULF SHORES ALABAMA MY HEADLIGHTS STARTED FLICKERING ON AND OFF WHILE DRIVING ON THE HIGHWAY THE POWER WENT OFF ON THE RADIO LIGHTS ON THE DASHBOARD WENT OFF THE STEERING WHEEL LOCKED UP AND AN SOS BUTTON CAME ON. THE WINDSHIELD WIPERS STOPPED AND IT WAS TORRENTIAL RAINS AND TOTAL DARKNESS ON INTERSTATE 75. WHEN I COULD SEE WELL ENOUGH TO GET OVER TO THE BRIM I GOOGLED THE CODES THAT WERE FLASHING AND WAS GIVEN FURTHER INSTRUCTION ON HOW TO GET MY CAR STARTED AGAIN. THE HEADLIGHTS FLICKERING ON AND OFF AND VISIBILITY ( WITH THE RAIN ) WAS IMPOSSIBLE. SEVERAL VARIOUS CODES CONTINUED TO POP UP AND THIS HAPPENED UNTIL WE ARRIVD AT OUR DESTINATION. IT WAS IF THE WHOLE COMPUTER BOARD HAD GONE HAYWIRE .EVERY CODE IMAGINABLE CAME ON AND WE HAD TO STOP TO FIGURE OUT WHAT TO DO TO GET THE CAR GOING. SINCE THEN MY BMW WILL NOT START UNLESS THE BATTERY IS CHARGED. IT SAYS BATTERY DISCHARGING OR BATTERY WAS DISCONNECTED SO I HAVE TO KEEP BATTERY CABLES WITH ME AT ALL TIMES. SO LAST NIGHT I'M HAVING THE AIRBAG CODE COME ON WHICH I DO HAVE A RECALL ON THAT, AS WELL. I HAVE TAKEN SEVERAL PICTURES OF THE VARIOUS CODES INVOLVED WHICH I WILL ATTACH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853181April 3, 2016
EXTERIOR LIGHTING
MY VEHICLE IS EQUIPPED WITH HALOGEN HEADLAMPS AND HALOGEN DRL. THE CAR HAS POOR ROAD VISIBILITY AT NIGHT DUE TO THE DESIGN OF THE HEADLAMPS. I BROUGHT THE CAR INTO BMW WHILE IT WAS UNDER WARRANTY FOR UNEVEN BRIGHTNESS IN THE HEADLAMPS. THE TECHS JUST ADJUSTED THE HEADLAMPS, BUT THIS HAD NO EFFECT ON THE VISIBILITY. DURING MY NEXT WARRANTY VISIT, I BROUGHT UP THE HEADLAMP ISSUE AGAIN AND THE SERVICE ADVISOR SAID THAT THAT WHEN THE CAR HITS BUMPS THE HEADLAMPS GO OUT OF ALIGNMENT. THE HEADLAMPS WERE THEN AGAIN READJUSTED. THIS STILL DIDN'T IMPROVE THE HEADLAMP SITUATION. JUST RECENTLY I SAW ON FOX FIVE NEWS THAT MY MODEL VEHICLE HAD THE WORST RATING FOR HEADLAMP QUALITY. FOX FIVE NEWS STATED THAT OWNERS OF MY VEHICLE SHOULD USE HIGH BEAMS WHEN THEY CAN'T SEE WELL AT NIGHT. I LIVE IN THE CITY AND I CAN'T DRIVE WITH HIGH BEAMS ON ALL THE TIME. THIS IS UNACCEPTABLE FOR A LUXURY CAR BRAND. THIS IS A DANGEROUS SAFETY ISSUE AFFECTING MANY OTHER SIMILAR MODELS OUT THERE. BMW SHOULD RECTIFY THIS PROBLEM FOR ALL THESE MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850859March 21, 2016
SERVICE BRAKES
WHILE DRIVING THE VEHICLE WHICH WAS IN MOTION, A NEW 2016 BMW 328 GT, THE BRAKES COMPLETELY FAILED, CAR COULD NOT BE STOPPED, EMERGENCY BRAKE PULLED WITH FULL PRESSURE ON BRAKE PEDAL, CAR EVENTUALLY SLOWED AND STOPPED BEFORE STRIKING OTHER VEHICLES IN ITS PATH. CAR RETURNED TO BMW AND BMW STATED THAT BRAKES NOW WORK. BMW REFUSED TO PROVIDE FURTHER ASSESSMENT OR SERVICE DESPITE BEING AWARE OF RECENT PRIOR VEHICLES FOR BMW BRAKE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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