BMW 328xi Complaints

460 consumer complaints on file.

#11680290August 12, 2025
ELECTRICAL SYSTEM
Keeps dying out. Can't drive it at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659207May 6, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2007 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 25 MPH, there was smoke and a burning odor entering the cabin of the vehicle. There was a smoldering sound coming from the dashboard. The contact turned off the vehicle; however, the vehicle remained hot, and the smoke started to increase as if the vehicle was not turned off. The contact disconnected the battery to get the smoke to settle and get the engine to cool down. The dealer was not contacted. The manufacturer was made aware of the issue. The failure mileage was approximately 200,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657027April 27, 2025
TIRES
225/40R18 the stoplight right down route 7 by stop and shop there is a rectangular hole in the street. I could not avoid it when driving Friday morning 4/25/25 and the dip in the ground blew my driver side front and rear tires and scratched the rims. I had to spend my day Friday getting my tires replaced and now I have scratches on my rims which are fairly new
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655170April 17, 2025
AIR BAGS
The contact owns a 2008 BMW 328XI. The contact stated that while the vehicle was parked, the air bag deployed unintendedly. The contact stated there was no warning light illuminated prior to the air bag deployment. The air bag deployed, and there was no occupant inside the vehicle. The contact stated that after the air bag had deployed, the air bag warning light was illuminated after the air bag had deployed. The vehicle was recently taken to the dealer and the vehicle was taken to the dealer, and the dealer informed the contact that the VIN was not under recall. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 162,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650516March 25, 2025
AIR BAGS
The contact owns a 2007 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V513000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646698March 6, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2014 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635483January 12, 2025
FUEL/PROPULSION SYSTEM
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628689December 3, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2014 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621445October 23, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616745September 26, 2024
AIR BAGS, SEATS, SEAT BELTS
Quote: Report Receipt Date: NOV 12, 2013 NHTSA Campaign Number: 13V564000 Component(s): AIR BAGS Potential Number of Units Affected: 76,565 Manufacturer: BMW of North America, LLC The Problem: The front passenger seat occupant detection mat that determines if and how the passenger frontal air bag should deploy in a crash may fatigue and develop cracks which could lead to a system failure. Should the system fail, in the event of a crash, the front passenger air bag would be deactivated, increasing the risk of personal injury. Repair: BMW will notify owners with an interim notification letter in January 2014 since parts are not currently available. When parts are available, anticipated to be in March 2014, BMW will send a second letter and dealers will repair the occupant detection mat to eliminate the possibility that it may crack, free of charge. Additionally, owners of model year 2006-2007 3 Series with standard seats, 5 Series with comfort seats, and Z4 models, will receive an extended warranty on their front passenger seat occupant detection mat. This is reproducible with the front passenger seat. The seatbelt light and airbag light turn on when a passenger is present. This car is unsafe for anyone to be seated in the front passenger seat even when buckled as the red seatbelt and red airbag turn on and stay on until the passenger unbuckles and exits this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614794September 16, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2014 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle went into LIMP Mode with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine coolant pump and connector had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 148,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614200September 12, 2024
ENGINE AND ENGINE COOLING
The contact owned a 2007 BMW 328XI. The contact stated that upon reaching his destination, he observed smoke emanating from the engine compartment. After a visual inspection, the contact then observed flames within the engine compartment, shortly after which the entire vehicle became engulfed in flames. Emergency services arrived and were able to extinguish the flames. No warning lights were illuminated. A fire report was filed. A police report was not filed and no injuries were reported. The vehicle was towed to the dealer for inspection but did not provide the contact with diagnostic information. The vehicle was towed to a towed yard and deemed a total loss by the contact's insurance provider. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The VIN was not available. The failure mileage was unknown.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11605345July 30, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603501July 19, 2024
VISIBILITY/WIPER, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Wiring inside headlamp is not up to Standards. For the cost the replace the headlight the wiring should not be falling apart causing shorts. One night I was driving and got a warning on my dash for my headlights and noticed it was a bit harder to see. Pulled over and noticed the headlight was out. Went to replace the bulb and noticed the wires have zero protection on them and are all touching.. this is not safe as wire shorts can cause a fire and not to mention the visibility issues. The driver side is not the bright at all and flickers while I’m driving. Both sides are having this issue and that’s unacceptable saying the headlights are over 800 dollars EACH and that’s used.. I do not feel safe driving this vehicle knowing that the wire short can cause a fire while I’m driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601473July 12, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576919March 12, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575326March 4, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574889March 1, 2024
ENGINE
The contact owns a 2011 BMW 328XI. The contact stated that on several occasions when the vehicle was started, the vehicle started shaking abnormally. Additionally, while driving on several occasions at slow speeds, the vehicle was shaking abnormally. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 123,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569990February 5, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the engine made an abnormal sound, and the vehicle experienced reduced motive power. The contact stated that the vehicle failed to operate as needed. The message "Service Engine Soon" was displayed. The local dealer was contacted. The dealer diagnosed the vehicle and determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 133,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563786January 5, 2024
ENGINE
The contact owns a 2011 BMW 328XI. The contact stated while driving at an undisclosed speed, the vehicle was shaking excessively from the engine compartment. The contact stated while driving, the 4WD, brakes, and Service engine warning lights were illuminated. The contact stated that while the warning lights were illuminated, the cruise control was inoperable. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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