BMW 328xi Complaints

460 consumer complaints on file.

#10838974February 29, 2016
UNKNOWN OR OTHER
SATURDAY FEB. 06, 2016 APPROX. 7/8 PM AFTER STOPPING AT A LIGHT WE EXPERIENCED A FEELING OF THE CAR NOT WANTING TO GO. AFTER PASSING THE LIGHT THE CAR BEGAN TO SLOW DOWN THEN STOP. WE TRIED STARTING BUT IT WOULDN'T. I CALLED BMW ASSIST BY PRESSING THE OVERHEAD BUTTON. THEY CALLED A TOW TRUCK. WE WERE PICKED UP BY FAMILY IN AN AREA SURROUNDED BY SNOW AND NO HOUSES IN SIGHT. I LEFT EVERYTHING IN THE CAR EXPECTING TO GET IT BACK WITHIN A COUPLE OF DAYS. TODAY IS FEB. 29. THEY CHANGED SEVERAL PARTS AND STILL CAN'T GET THE CAR TO RUN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837755February 23, 2016
UNKNOWN OR OTHER
BATTERY CABLE CONNECTOR WENT BAD IN OUR CAR. THIS WAS RECALLED BY BMW FOR OUR TYPE OF CAR BUT OUR VIN WAS NOT INCLUDED IN THE RECALL FORCING US TO PAY OUT OF POCKET. THIS IS A SAFETY ISSUE AND COST US OVER 300.00 TO REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826129February 15, 2016
AIR BAGS, ENGINE, SUSPENSION
FOR TWO YEARS MY SEATBELT SENSOR PAD IN THE PASSENGERS SIDE HAS BEEN BROKEN. THE COST IS $1400. I TOOK IT TO THE DEALER ONLY FOR THEM TO SAY THEY DON'T SEE A RECALL ON MY CAR. I LOOKED IT UP HERE AND THE SAME RESULT. I RESEARCH RECALLS ON THE 3 SERIES 328XI ON THE INTERNET AND I SEE A SEAT SENSOR PAD RECALL ON SOME CARS. WHAT I DON'T UNDERSTAND IS IF IT'S THE SAME SENSOR PAD AND/OR SAME MALFUNCTION. WHY IS IT ONLY A FRACTION OF THE MODELS? ALSO IT'S UNFAIR FOR YOU GUYS TO MAKE MISTAKE WITH THIS INFORMATION. BY THE TIME YOU HAVE CORRECTED THE ISSUE I WILL HAVE DIED OR PAID FOR EVERY DEFECT OUT OF MY OWN POCKETS. REMEMBER BMW IS A BUSINESS I AM NOT. THE NEW ISSUES IS SOMETHING THAT I HAVE NEVER HAD HAPPEN IN 20 YEARS OF DRIVING. I HIT AN AVERAGE SIZE POTHOLE AND MY SUSPENSION LOCKED-UP THEN LATER SOMETHING SNAPPED. IT WAS THE REAR WHEEL DRIVERS SIDE. ITS STILL IN THE SHOP BUT SOMEONE NEEDS TO LOOK INTO THE SAFETY OF ALL THE VEHICLES AND ISSUE FREE REPAIR OR REFUND, ASAP. ALSO AN ISSUE WITH THE FAN BUT I A M RUNNING OUT OF CHARACTERS. TO ME IT SEEMS LIKE MOST OF THE ISSUE THAT YOU TRY TO ISOLATE BY MODEL ARE ACTUAL ISSUES ACROSS ALL MODELS AND WE NEED A SOLUTION. BETTER FIX THE ISSUE NOW OR LATER HAVE SOMEONE'S WHEEL COME OFF ON THE HIGHWAY. OR WHAT IF THE AIR BAG JUST NEVER RELEASE? ITS YOUR FAULT AND BMW. YOU PEOPLE SIT ON THIS INFORMATION FOR YEARS. THEY SHOULD BE FORCED TO COME TO MY HOUSE AND FIX THIS [XXX]!!!! OR WRITE ME A CHECK!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10822307January 26, 2016
AIR BAGS, SEATS
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE FRONT PASSENGER SEAT WIRING HARNESS AND SEAT OCCUPANT DETECTION MAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. ..UPDATED 03/16/16 *BF THE CONSUMER STATED SHE AND HER HUSBAND SOLD THE VEHICLE TO HER PARENTS. UPDATED 03/22/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810625December 16, 2015
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
ON DECEMBER 1ST I WAS REARENDED AT INTERSTATE SPEED (65 MILES PER HOUR) JUST PRIOR TO IMPACT I HAD TURNED MY STEERING WHEEL TO THE RIGHT TO LESSEN THE IMPACT TO THE VEHICLE IN FRONT OF ME. HOWEVER IT IS CLEAR FROM THE DAMAGE TO MY VEHICLE THAT MY CAR MADE CONTACT ON THE DRIVER SIDE CORNER WITH THE BRIDGE AS WELL AS THE ENTIRE PASSENGER SIDE OF THE VEHICLE MADE SIGNIFICANT CONTACT WITH THE CAR IN FRONT OF ME. MY CAR HAD BEEN AT A COMPLETE STOP. NO AIRBAGS WENT OFF CAUSING ME TO SUFFER SERIOUS HEAD INJURIES AND SCULL FRACTURES. IN ADDITION, UPON IMPACT, MY CAR BURST INTO FLAMES. I WAS PULLED UNCONSCIOUS FROM MY BURNING CAR BY BYSTANDERS WITH ONLY MOMENTS TO SPARE
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#10810001December 14, 2015
ENGINE
I PURCHASED THE VEHICLE BACK IN 08/2014 FROM MAZDA HERITAGE IN BALTIMORE, MD. THE DEALERSHIP STATED THAT THE VEHICLE WAS CERTIFIED. AFTER I DROVE THE VEHICLE OFF THE LOT, MAYBE A WEEK LATER THE CHECK ENGINE LIGHT CAME ON. ANYTIME I ACCELERATED THE CAR WOULD SLOW DOWN AND SPUTTER. I PURCHASED AN EXTENDED WARRANTY AND TOOK THE VEHICLE TO A BMW DEALER TO HAVE IT LOOKED OVER. THE REPAIR GUY STATED THAT THEIR WAS A PROBLEM WITH THE OIL HEAD GASKET. IT WAS FIXED AND I BELIEVED THAT THE PROBLEM WAS FIXED. I'M HAVING THE SAME ISSUE NOW AND I TOOK IT TO BMW AGAIN, AND NOW I HAVE A OIL PAN LEAK. I'M A SINGLE PARENT AND DO NOT FEEL SAFE IN THE VEHICLE WHILE I AM TRANSPORTING MYSELF AND TWO CHILDREN. I JUST DON'T BELIEVE THAT AFTER ONLY ONE YEAR THAT I SHOULD HAVE ISSUES LIKE THIS. PLEASE SOMEBODY HELP ME IN THIS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809224December 9, 2015
ELECTRICAL SYSTEM, ENGINE
A CAR WITH 118K MILES THAT HAS HAD NUMEROUS OIL LEAKS AROUND THE VALVE COVER AND OIL FILTER HOUSING. IT HAS BEEN LEAKING OIL FOR THE LAST 50K MILES. I'VE ALREADY REPLACED THE "PLASTIC" VALVE COVER AND FILTER HOUSING EACH. NOW THE PLASTIC VALVE COVER IS CRACKED. I'M WAITING FOR IT TO CATCH ON FIRE. EVERY BMW BLOG HAS NUMEROUS EXAMPLES THIS ISSUE. I'VE OWNED 10 CARS OVER THE PAST 30 YEARS AND ALL OF THEM ADDED TOGETHER HAVEN'T LEAKED OIL AS MUCH AS THIS POORLY DESIGNED ENGINEERED VEHICLE. IT IS BAFFLING TO ME THAT THE PLASTIC VALVE COVER ($500 PLUS $700 LABOR) HASN'T BEEN RECALLED. ADDITIONALLY, THE SIDE VIEW MIRRORS MOVE ALL BY THEMSELVES. THEY ARE ELECTRICALLY POSSESED. I'VE DISCONNECTED THE WIRES BECAUSE IT IS CRAZY TO HAVE THE MIRRORS MOVE WHILE DRIVING (CAN'T BE PUT BACK WITHOUT STOPPING/PULLING OVER AND MANUALLY PUTTING THE MIRROR BACK. AGAIN, EVERY BLOG ON THIS MODEL IS FILLED WITH THIS ISSUE. HOW IS THERE NOT A RECALL ON THESE ISSUES. I WOULD RATHER HAVE AN AIR BAG THAT DOESN'T WORK THAN A MOVING OIL DISPENSER WITH POSSESSED SIDE VIEW MIRRORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795220November 21, 2015
FUEL/PROPULSION SYSTEM
WHILE DRIVING ON THE HIWAY, THE ENGINE WILL SHAKE, CAR WILL REV, CHECK ENGINE LIGHT COMES ON, THEN ENGINE DIES. CAR LOSES POWER AND IF I'M LUCKY THEN I CAN PULL OVER TO THE SIDE. AFTER SOME RESEARCHING, SOME SERIES HAVE HAD A RECALL ON FUEL PUMP FAILURE. PLEASE REVIEW IF THE 328XI CAN BE INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794834November 19, 2015
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
MY WIFE WAS DRIVING HOME FROM WORK ON THE HIGHWAY AT NIGHT AND HER ENTIRE CAR JUST SHUT OFF WITHOUT WARNING NEARLY CAUSING HER TO BE KILLED BY A TRACTOR TRAILER WE HAD CAR TOWED TO BMW DEALERSHIP AND THEY SAY VALVETRONIC SENSOR/SEAL ISSUE...BUT THIS WAS SCARY AND NEARLY KILLED MY WIFE SO I FELT COMPELLED TO REPORT THIS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789167November 9, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 BMW 328XI. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V189000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 16,842.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789317November 9, 2015
AIR BAGS, SEAT BELTS
THIS INQUIRY IS REGARDING NHTSA CAMPAIGN NUMBER: 13V564000 AND ASSOCIATED RECALL SUBJECT: FRONT SEAT OCCUPANT PROTECTION MAT. VEHICLE VIN# KP35910 WAS EXCLUDED FROM THE RECALL DESPITE MEETING THE QUALIFICATION CRITERIA FOR THIS RECALL. MALFUNCTION OF THE PASSENGER RESTRAINT SYSTEM WAS DIAGNOSED BY BMW OF SEATTLE ON 06/17/2013. PARTICULARLY BMW OF SEATTLE STATED THE FOLLOWING: "PASSENGER SEAT OCCUPANCY DETECTOR CONNECTED BATTERY CHARGER AND PERFORMED SYSTEM TEST FOUND SENSOR FAULTY. SEAT OCCUPANCY SENSOR FAULTY. EVIDENCE REPORT OF THE ISSUE DIAGNOSTIC IS ATTACHED TO THIS EMAIL COMMUNICATION. FAILED RESTRAINT SYSTEM IN THE VEHICLE VIN# KP35910 INADVERTENTLY DEACTIVATED THE FRONT PASSENGER AIR BAG THAT NOW IN THE EVENT OF A CRASH INCREASES THE RISK OF PERSONAL INJURY. MANUFACTURER SHOULD TAKE FULL RESPONSIBILITY IN REMEDYING THIS MANUFACTURER'S DEFECT THAT POSE GREAT SAFETY RISK TO VEHICLES OCCUPANTS. BECAUSE VEHICLE VIN# KP35910 MEETS THE RECALL CRITERIA OF OTHER VEHICLES IN THE RECALL CATEGORY AND IT EXHIBITS EXACTLY THE SAME DEFECTS WITH THE PASSENGER RESTRAINT SYSTEM THAT IS SUBJECT OF THE RECALL, BMW NORTHWEST MUST INCLUDE VIN# KP35910 INTO RECALL AND REPAIR THE DEFECTIVE SEAT OCCUPANCY SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788185November 4, 2015
ELECTRICAL SYSTEM
CAR EXPERIENCED COMPLETE ELECTRICAL SYSTEM FAILURE. ALL SYSTEMS SHUT DOWN (LIGHTS, IGNITION, LOCKS, DASHBOARD, GAUGES, RADIO). CAR COULD NOT BE OPERATED. LOCKS WOULD NOT OPERATE USING DASH MOUNTED BUTTON, DOOR PULLS OR KEY FOB. DRIVERS DOOR COULD ONLY BE OPENED FROM OUTSIDE USING VALET KEY. EMERGENCY LIGHTS INOPERABLE. PROBLEM OCCURRED 10/29, STARTED 2 HOURS LATER. FAILED AGAIN 10/30 AT 5PM. RESTARTED ON 10/31. DEALER UNABLE TO DUPLICATE. CAR STARTED 11/3 AND FAILED 11/3. BATTERY CHECKED--FINE. IBS CHECKED--FINE. (THIS CAR IS NOT CURRENTLY LISTED AS PART OF THE ONGOING BMW BATTERY CABLE RECALLS, BUT SEEMS TO EXHIBIT EXACT SAME SYMPTOMS).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788040November 3, 2015
ENGINE
SUDDEN UNEXPECTED LOSS OF POWER AT HIGHWAY SPEED DUE TO DEFECTIVE ECCENTRIC SHAFT SENSOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786956October 29, 2015
UNKNOWN OR OTHER
I WAS DRIVING ON THE HIGHWAY AND THE SUNROOF ON MY CAR JUST EXPLODED. UNFORTUNATELY I DID NOT HAVE THE COVER CLOSED SO WHEN IT EXPLODED IT FELL AND HIT ME IN THE HEAD. IT FELL IN A LARGE CHUNK ONTO ME THEN SHATTERED. I WAS NOT GOING UNDER ANYTHING AND WAS DRIVING ON A STRAIGHTAWAY AT ABOUT 70MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778926October 1, 2015
FUEL/PROPULSION SYSTEM
FUEL PUMP FAILURE AT 13,000 MILES. CAR STOPPED RUNNING ON A SUBURBAN ROAD AT NIGHT REQUIRING TOWING TO A BMW DEALER. THERE IS A RECALL FOR BMW FUEL PUMPS BUT MY CAR WASN'T LISTED UNDER THE RECALL. BMW DID REPLACE THE FUEL PUMP UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778122September 28, 2015
ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328XI. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED SOON AFTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776520September 24, 2015
POWER TRAIN
ONE EVENING IN DECEMBER 2014, MY CAR (2007 BMW 328XI) SUDDENLY STARTED MAKING A LOUD CLANGING NOISE AND VIBRATING VIOLENTLY. I IMMEDIATELY PULLED OVER TO THE SIDE OF THE ROAD. I HAD IT TOWED TO A LOCAL SHOP AND WAS TOLD THAT THE DRIVESHAFT (PROPELLOR SHAFT) HAD BROKEN. LESS THAN A MONTH LATER, THE VEHICLE'S TRANSFER CASE FAILED - DAMAGE FROM THE DRIVESHAFT THAT HAD BEEN UNDETECTED AT THE TIME OF THE DRIVESHAFT RUPTURE. IN JANUARY 2015 I CONTACTED BMW AS I HAD HEARD OF OTHER DRIVERS OF SIMILAR 3 SERIES BMWS HAVING DRIVESHAFT AND TRANSFER CASE PROBLEMS, BUT BMW DENIED THERE WAS AN ISSUE. BUT IN AUGUST 2015, BMW ANNOUNCED A "COMPONENT SPECIFIC LIMITED WARRANTY EXTENSION" FOR THE DRIVESHAFT FOR THE BMW X5 - FOR 10 YEARS AND 120,000 MILES. NO SUCH PROGRAM HAS BEEN ANNOUNCED FOR THE 328XI. GIVEN THAT THE FAILURE OF THE DRIVESHAFT AND TRANSFER CASE OF MY 328XI WAS VERY PREMATURE AND THAT IT WAS IDENTICAL TO THE REPEATED DRIVESHAFT FAILURES THAT LED TO THE ACTION ANNOUNCED FOR THE X5, I BELIEVE THAT THE SAME ISSUE EXISTS FOR THE 328XI AND MERITS AN INVESTIGATION AND ACTION BY NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775302September 23, 2015
AIR BAGS
HAD MANY IN WARRANTEE VISITS AND REPAIRS INVOLVING THE FRONT PASSENGER SEAT OC3 MAT...REPLACING THE MAT HAD PREVIOUSLY RESOLVED THE PROBLEM SUCCESSFULLY, BUT THE PROBLEM RETURNS A YEAR OR SO LATER.CURRENTLY,AS OF 9-23-15,THE ISSUE IS WHEN THE SEAT IS EXPOSED TO THE SUN ALL DAY, THE FRONT PASSENGER,WHILE SITTING IN THE SEAT IS NO LONGER PROTECTED BY THE AIR BAG..,THIS IS INDICATED BY THE "PASSENGER AIRBAG OFF" LIGHT IN THE OVERHEAD CONSOLE BEING LIT FOR THE DURATION OF THE TRIP.THIS IS A SERIOUS SAFETY HAZARD... I HAVE A VIDEO AVAILABLE SHOWING THIS EXACT PROBLEM HAPPENING IN MY CAR. THIS MAKE,MODEL, AND YEAR HAS RECALLS AND 15 YEAR EXTENDED WARRANTEES CONCERNING THE OC3 MAT THAT BMW SAYS DOESN`T APPLY TO MY SPECIFIC VIN...I BELIEVE DUE TO THE SERIOUSNESS OF THE PASSENGER NOT BEING PROTECTED IN A COLLISION, MY SPECIFIC VIN SHOULD BE INCLUDED IN THE RECALL OR 15 YEAR EXTENSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764740September 17, 2015
STRUCTURE:BODY
DOOR FAILED, UNABLE TO OPEN FROM INSIDE, OUTSIDE OR THROUGH KEY. I AM AN R&D ENGINEER AND UPON EVALUATING THE FAILURE MODE OF THE DOOR I AM CONCERNED AT A OPERATORS ABILITY TO ESCAPE A VEHICLE THAT IS DISABLED AND IN A DANGEROUS STATE. I WOULD BE SURPRISED F THIS DEFECT CANNOT BE LINKED TO FATALITIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762349September 8, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BMW 328XI. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRICAL FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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