BMW 328xi Complaints

460 consumer complaints on file.

#11002746July 3, 2017
AIR BAGS
I HAVE RECEIVED AN INITIAL RECALL LETTER FROM BMW IN MARCH OF 2016. THEY STILL DO NOT HAVE PARTS TO SERVICE THIS AUTOMOBILE TO CORRECT THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001188June 24, 2017
ENGINE
ENGINE OIL LEAK.( GASKET, VALVE) THE DEALER STATES CAR IS LEAKING ENGINE OIL FROM ALL TYPE OF GASKETS AND ASKING $2800 FOR FIX(ACTUALLY REPLACEMENT). THIS CAR WAS WELL MAINTAINED AND SERVICED.ALSO, OWNER NEVER TOUCH BENEATH ENGINE. BMW SHOULD FIX OR RECALL THIS. THE LEAK MIGHT CREATE FIRE AS PER BMW DEALER AND CERTIFIED SERVICE CENTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001185June 24, 2017
ENGINE
ENGINE OIL GASKET, VALVE LEAK. ITS ENGINE PART AND CUSTOMER WONT TOUCH AT ALL. BMW SHOULD RECALL THIS. BMW DEALER QUOTES $2.7K FOR THE FIX(ACTUALLY ITS REPLACEMENT OF GASKET AND SEAL)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000823June 23, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BMW 328XI. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, A FIRE STARTED WITHOUT WARNING. THE CONTACT WAS ABLE TO NOTIFY THE FIRE DEPARTMENT AND A FIRE INSPECTOR EXTINGUISHED THE FLAMES. A FIRE INSPECTION REPORT WAS NOT PROVIDED AT THE TIME. THE FIRE BEGAN NEAR THE INSTRUMENT PANEL AND THE FRONT PASSENGER SIDE OF THE VEHICLE. THE INSURANCE COMPANY AND MANUFACTURER WERE NOTIFIED AND THE CONTACT WAS WAITING FOR THEM TO INVESTIGATE THE CAUSE OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE AND WAS UNABLE TO BE DRIVEN. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10994127June 9, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE EXITING A BRIDGE AND THE SERVICE ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991206May 23, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
BMW ON FIRE. I HAD BEEN DRIVING ON A CITY STREET FOR ABOUT 15 MINUTES WHEN THE ENGINE CAUGHT ON FIRE. I WAS STOPPED AT A TRAFFIC LIGHT WHEN I NOTICED SMOKE SO IT MAY HAVE STARTED WHILE IN TRANSIT. MY CAR HAD NO ISSUES, NO COMPLAINTS ABOUT THE CAR, ENGINE OR DRIVING EXPERIENCE. AT THE TIME OF THE FIRE THERE WERE NO WARNINGS ON THE DASHBOARD, NO SMELL OF FIRE OR BURNING OIL, NO SIGNS OF ENGINE ISSUES WHILE DRIVING BUT WHILE STOPPED AT A RED TRAFFIC LIGHT I NOTICED SMOKE COMING FROM AROUND THE DRIVER'S FRONT TIRE AREA AND IT ESCALATED QUICKLY. I WAS STOPPED WAITING AT A SECOND-TO-THE-LEFT TURN LANE SURROUNDED BY CARS AND NOBODY COULD MOVE AWAY. PEOPLE IN THE CAR TO MY LEFT PANICKED THE MOST AS THEY COULD SEE THE SMOKE GOING THEIR WAY AND COULDN'T MOVE THEIR CAR, FORTUNATELY THE LIGHT TURNED GREEN SOON AND I WAS STILL ABLE TO DRIVE TO AN EMPTY PARKING LOT OF A FAST FOOD RESTAURANT ACROSS FROM THE TRAFFIC LIGHT. I PARKED, TURNED OFF THE ENGINE AND WHEN I OPENED THE HOOD THE ENGINE WAS IN FLAMES. MANAGEMENT OF THE FAST FOOD RESTAURANT RUSHED WITH A FIRE EXTINGUISHER BUT IT WAS TOO LATE REGARDLESS. THE NEXT MORNING THE CAR WAS TOWED TO A BMW DEALERSHIP WHERE IT WAS DECLARED TOTAL LOSS BY THE INSURANCE COMPANY BEFORE BMW EVEN FINISHED ESTIMATING THE DAMAGE. NOBODY INVESTIGATED FURTHER EVENTHOUGH I ASKED IF THEY WOULD GIVEN THAT MY CAR SEEMED IN PERFECT CONDITION. BMW STATED IT WAS A RARE INSTANCE HOWEVER WHEN I RESEARCHED ABOUT IT I FOUND BLOGS OF LOTS OF MORE CASES LIKE MINE. THE INSURANCE SAID IT LOOKED LIKE AN ELECTRICAL FIRE. I WOULD HAVE PURCHASED ANOTHER BMW IF ANYONE HAD CARED ENOUGH TO PROVIDE ANSWERS OR AT LEAST FOLLOW UP. I BOUGHT MY BMW IN 2014 CERTIFIED PRE-OWNED AT THE BMW DEALERSHIP IN A BEAUTIFUL AND PERFECT CONDITION. I'M JUST GLAD I WAS ABLE TO STOP, THAT THE ONLY PROPERTY DAMAGE WAS MY CAR AND MORE IMPORTANTLY THAT NOBODY GOT HURT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10990475May 18, 2017
FUEL/PROPULSION SYSTEM
I WAS DRIVING WEST DOWN ROUTE 66 IN VIRGINIA. CAR HAD STALLED 5 TIMES IN A 60 MILE TRIP STATING WITH A MESSAGE FUEL PUMP FAILURE CONTINUED DRIVING IS POSSIBLE. IT LEFT ME WITH NO POWER STEERING OR BRAKES. THE VEHICLE WILL RESTART AFTER A 5 MINUTE COOL DOWN PERIOD AND CONTINUED DRIVING IS THEN POSSIBLE. THIS HAS BEEN HAPPENING WITH THIS VEHICLE SINCE 70K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985420May 12, 2017
ENGINE
TL* THE CONTACT OWNED A 2015 BMW 328XI. WHILE THE VEHICLE WAS PARKED, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED. THE CONTACT WAS UNAWARE OF HOW THE FIRE STARTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10983247May 3, 2017
STEERING
I HAVE A 2007 BMW 328I. IN 2010, I GOT IN THE VEHICLE AND THERE WAS A STEERING WHEEL LOCK WARNING ON THE DASH. CAR WILL NOT EVEN TURN OVER...EVERYTHING IS LOCKED UP.. TOLD THAT THE WHOLE STEERING COLUMN WILL NEED TO BE REPLACED ($1500). ACCORDING TO MANY REFERENCES, THIS IS A COMMON PROBLEM AND BMW IS AWARE OF IT. ALSO, ACCORDING TO SEVERAL REFERENCES, THERE IS NO WARNING OR PREDICTION WHEN THE STEERING WHEEL LOCK WILL FAIL IN THE LOCKED POSITION. IF YOU ARE FIRST GETTING INTO THE VEHICLE AND THE STEERING WHEEL LOCK HAS FAILED IN THE LOCKED POSITION, IT WILL NOT ALLOW YOU TO START THE ENGINE. THE QUESTION THAT I HAVE IS WHETHER THE STEERING WHEEL LOCK CAN FAIL IN THE LOCKED POSITION WHILE THE VEHICLE IS BEING DRIVEN. APPARENTLY, THIS QUESTION HAS BEEN RAISED BY NUMEROUS PEOPLE. I HAVE ASKED THIS QUESTION TO THE DEALERSHIP AS WELL AS SEVERAL BMW WEBSITES. THE RESULTS ARE, THEY DON'T KNOW OR THE ANSWERS HAVE BEEN INCONSISTENT AND OFTEN CONTRADICTORY. ASIDE FROM THIS PARTICULAR PROBLEM BEING FAR TOO FREQUENT TO IGNORE BY BMW, THIS APPEARS TO BE A VERY REAL SAFETY CONCERN. BMW CONTINUES TO IGNORE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10982953May 1, 2017
EXTERIOR LIGHTING
VISIBILITY IS POOR WITH THE HALOGEN HEADLIGHTS. VERY FREQUENTLY I DO NOT SEE PEOPLE OR ANIMALS IN THE ROAD UNTIL I AM VERY CLOSE TO THEM. THIS CAUSES EITHER A HARD STOP OR SWERVING TO AVOID A COLLISION. WE HAVE ANOTHER BMW WITH THE XEON HEADLIGHTS AND THE VISIBILITY IS EXCELLENT. THESE HALOGEN LIGHTS ARE DANGEROUS. THE LINK BELOW IS FROM THE IIHS IN 2016. RATES THE HALOGEN LIGHTS AS THE WORST IN ITS CLASS. HTTP://WWW.IIHS.ORG/IIHS/RATINGS/VEHICLE/V/BMW/3-SERIES-4-DOOR-SEDAN/2016
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980995April 26, 2017
FUEL/PROPULSION SYSTEM
TRAVELING AT 65MPH ON A STATE HIGHWAY, THE VEHICLE EXPERIENCED AN ABRUPT LOSS OF POWER, DECELERATED TO 25MPH, AND NARROWLY AVOIDED REAR-END COLLISION. DEALERSHIP DIAGNOSIS WAS A DEFECTIVE HIGH-PRESSURE FUEL PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967918March 23, 2017
AIR BAGS
TAKATA RECALL I HAVE A BMW 2007 328XI WHICH IS 10 YEARS OLD AND I LIVE IN A HIGH ABSOLUTE HUMIDITY STATE. BASED ON THE RISK FACTORS OF THE DEGRADATION FOR THIS AIRBAG MY AIRBAG HAS NOW DEGRADED WELL BEYOND SAFETY LEVELS AND YET I HAVE STILL NOT YET RECEIVED MY LETTER TELLING ME THAT I CAN TAKE MY CAR IN TO HAVE THIS DANGEROUS AND LIFE THREATENING SITUATION RESOLVED AND THE RECALL TAKEN CARE OF. THIS IS AN UNACCEPTABLE SITUATION AND IF BMW IS UNABLE TO PROVIDE AN IMMEDIATE REMEDY THEY SHOULD BUY BACK THE CAR IMMEDIATELY SO THAT MY LIFE AND THE LIFE OF WIFE WHO DRIVES MY CAR IS NO LONGER IN DANGER EVERY DAY. I NO LONGER WANT TO PUT MY LIFE OR MY WIFE'S LIFE IN DANGER BECAUSE BMW HAS NOT BEEN ABLE TO RESOLVE THIS LIFE THREATENING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957345February 27, 2017
AIR BAGS
TAKATA RECALL - RECALL NOTICE RECEIVED OVER ONE YEAR AGO. NO ACTION HAS BEEN TAKEN BY BMW TO DATE. I HAVE SERIOUS SAFETY CONCERNS ABOUT CONTINUING TO DRIVE THIS VEHICLE AND EFFECTIVELY CANNOT TRADE IT IN ON ANOTHER VEHICLE SINCE ITS VALUE IS SIGNIFICANTLY DIMINISHED UNTIL THE RECALL IS COMPLETED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957407February 27, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956032February 21, 2017
ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328XI . THE CONTACT STATED THAT THE ENGINE FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE VALVE COVER GASKET FAILED CAUSING THE ENGINE OIL TO LEAK ON THE CATALYTIC CONVERTER BURNING THE OIL CAUSING THE SMOKE TO BLUR THE WINDSHIELD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10954967February 15, 2017
STEERING
I HAD THE RED STEERING WHEEL LOCK ON MY CAR ABOUT 2 WEEK AGO. I BEEN DRIVING WITH IT ON FOR ABOUT 2 WEEKS, BECAUSE I WAS NOT ABLE TO GET INTO THE DEALER. IT ALWAYS STARTED FOR ME, BUT I FEEL MY STEERING GETTING HARD. AND I SEE ON BMW FORM THAT CAR NEED TO GET REPLACE THE STEERING COLUMN. AND MY CAR ISN'T COVERED UNDER WARRANTY, AND WOULD HAVE COST ABOUT 1K OTHERWISE. AND I SEE A LOT OF CARS WITH THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954515February 14, 2017
AIR BAGS
TAKATA RECALL. VEHICLE HAS BEEN IDENTIFIED AS HAVING A DEFECTIVE TAKATA PASSENGER AIRBAG, MANUFACTURER DOES NOT HAVE REPLACEMENT PARTS AVAILABLE AND HAS NOT BEEN ABLE TO PROVIDE ANY INFORMATION ON WHEN REPLACEMENT PARTS WILL BECOME AVAILABLE. I AM CONCERNED ABOUT THE SAFETY OF CONTINUING TO USE THIS VEHICLE WHILE WAITING FOR THIS DEFECT TO BE CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953684February 9, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946365January 19, 2017
ELECTRICAL SYSTEM
I ATTEMPTED TO START THE CAR BY INSERTING THE KEY AND HITTING THE START BUTTON. INSTANTANEOUSLY, ALL POWER HAS BEEN LOST IN THE CAR. THE CAR CANNOT BE JUMPSTARTED. I HAD A PREVIOUS SLOW START DURING COLD WEATHER AND THE BATTERY WAS REPLACED APROX. 3 WEEKS PRIOR TO THIS INCIDENT. I ALSO BELIEVE I SMELLED SOMETHING ELECTRICAL 2 DAYS PRIOR TO THIS INCIDENT. THERE HAS BEEN A RECALL 13V-044, WHICH LOOKS RELATED TO MY CURRENT ISSUE. THE RECALL INCLUDES CARS IN MY MAKE,MODEL,YEAR. HOWEVER MY VIN NUMBER DOES NOT SHOW THE RECALL RELATES TO MY CAR. I CONTACTED BMW CUSTOMER SERVICE FOR AN EXPLANATION AS TO WHY MY CAR IS NOT INCLUDED AND THEY SIMPLY RESPONDED THAT IT DOES NOT INCLUDE MY VIN. I NEED TO UNDERSTAND WHY MY INDIVIDUAL CAR IS NOT PART OF THIS RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945014January 13, 2017
AIR BAGS
RECEIVED SAFETY RECALL NOTICE FOR DRIVERS FRONT AIR BAG MODULE, RECALL CAMPAIGN # 16V-071 IN MARCH 2016. I WAS INFORMED BY BMW DEALER PARTS WOULD BE AVAILABLE AND IT WOULD BE REPLACED IN SEPTEMBER 2016. ACCORDING TO DEALER THEY STILL DO NOT HAVE PARTS - PLEASE EXPEDITE THIS SINCE THIS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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