BMW 328xi Complaints

460 consumer complaints on file.

#10938816December 30, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2008 BMW 328XI. WHILE ATTEMPTING TO SHIFT THE VEHICLE INTO REVERSE, IT WAS UNABLE TO MOVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE ISSUE RECURRED SEVERAL TIMES, BUT THE CONTACT WAS ABLE TO SHIFT THE VEHICLE INTO PARK. WHEN THE VEHICLE WAS RESTARTED, IT RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936832December 21, 2016
ENGINE
ON SEVERAL SEPARATE OCCASIONS CAR GETS IRREGULAR IDLE AT LOW SPEEDS AND THE ENGINE TURNS OFF. NORMALLY HAPPENS WHILE STOPPED, BUT ONCE HAPPENED WHEN I WAS PERFORMING A SHARP AND SLOW U-TURN. NOT SAFE. ON ONLINE FORUMS, I SEE THAT OTHER PEOPLE ARE HAVING THIS ISSUE TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936553December 20, 2016
UNKNOWN OR OTHER
HEARD A NOISE WHEN TURNING LEFT THEREFORE I TOOK MY CAR TO THE DEALERSHIP FOR SERVICE. IMMEDIATELY. AS PER REPORT " FOUND THAT BOLTS TO MOTOR MOUNT SUPPORT ARM SHEERED OFF" - ALL 4 BOLTS WERE REPLACED. THIS CAR IS ONLY DRIVEN ON EVEN ROADS AND ONLY HAS 47,496 MILES AND HAD NO INCIDENT THAT WOULD CAUSE THIS ISSUE!!! THIS WAS ON A CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934792December 12, 2016
POWER TRAIN
THE TRANSMISSION HAS SUDDENLY FAILED WHILE DRIVING, ABOUT ONCE A YEAR, BEGINNING A FEW MONTHS AFTER I PURCHASED THE CAR NEW. I EXPERIENCE A SUDDEN LOSS OF POWER AND THE DISPLAY READS "DRIVETRAIN MALFUNCTION, MAXIMUM DRIVETRAIN OUTPUT NOT AVAILABLE. CONSULT SERVICE CENTER." PULLING OVER AND RESTARTING THE CAR MAKES THE PROBLEM GO AWAY. MANY PEOPLE ARE REPORTING SIMILAR PROBLEMS: HTTP://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=667636 BMW REFUSES TO MAKE ANY FURTHER ATTEMPTS TO DIAGNOSE OR REPAIR THE WARRANTIED PROBLEM BECAUSE THEY CANNOT REPRODUCE IT AT WILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934291December 9, 2016
UNKNOWN OR OTHER
MY CAR DOORS INTERMITTENTLY WON'T OPEN, POTENTIALLY TRAPPING ME IN MY UNDER-WARRANTY CAR. THIS HAPPENS ABOUT ONCE A WEEK ACROSS ANY OF THE FOUR DOORS AND HAS BEEN HAPPENING FOR ABOUT 12 MONTHS. I HAVE TAKEN THE CAR TO BMW MULTIPLE TIMES UNDER WARRANTY WITHOUT REPAIR. OTHERS HAVE REPORTED THE SAME PROBLEM IN THEIR BMWS. BOTTOM LINE: BMW REFUSES TO REPAIR UNDER WARRANTY ANY INTERMITTENT CAR ISSUE, EVEN IF IT'S A SAFETY ISSUE. THIS IS EVEN IN LIGHT OF VIDEO EVIDENCE DEMONSTRATING THE PROBLEM, UNLESS THEY CAN MAKE IT HAPPEN IN THEIR SHOP. HERE'S A LINK TO MY VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=LQ9IUVQLO2S ABOUT ONCE EVERY WEEK OR TWO, ONE OF OUR FOUR DOORS COMPLETELY FAILS TO OPEN USING THE DOOR LATCH, EVEN WHEN PULLING THE HANDLE REPEATEDLY. DURING THESE FAILURES, THE ONLY WAY OUT OF THE CAR IS IF I PRESS THE POWER LOCK BUTTON. IF THE CAR'S BATTERY FAILS OR THERE IS AN ELECTRICAL FAILURE DURING AN ACCIDENT, THERE WOULD BE NO ESCAPE FROM THE CAR. THERE ARE OTHER REPORTS OF THIS PHENOMENON ONLINE: HTTP://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=674994 THERE WERE OTHER INTERMITTENT ISSUES THEY ALSO REFUSED TO ATTEMPT TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933985December 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/25/2017*CT THE CONSUMER STATED THE AIR BAG WAS FINALLY REPLACED. UPDATED 02/15/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928649November 29, 2016
ELECTRONIC STABILITY CONTROL (ESC), STEERING
BATTERY DIED. GOT A CHARGE AND RED STEERING LIGHT WITH A LOCK TURNED ON. LOCKED STEERING AND UNABLE TO START CAR AFTER CHARGING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928269November 28, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED EVERY TIME THE VEHICLE WAS STARTED. THE CONTACT ALSO STATED THAT THE WARNING INDICATOR ILLUMINATED FOR APPROXIMATELY THREE MONTHS. THE DEALER DIAGNOSED THAT THE MAT SENSOR ON THE PASSENGER SIDE FRONT SEAT FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928284November 28, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BMW 328XI. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND OCCURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926833November 18, 2016
UNKNOWN OR OTHER
TRUNK CLOSURE MECHANISM HAS A SENSOR THAT CAN BE ACTIVATED BY PASSING A FOOT UNDER THE BUMPER AREA WHILE TRUNK IS OPENED WHILE STATIONARY. SENSOR CANNOT BE DEACTIVATED AND CAN BE ACCIDENTALLY ACTIVATED BY FOOT-ANIMAL CAUSING THE TRUNK TO CLOSE CAUSING INJURY TO PERSON IN AREA. WIFE BEING TREATED BY A NEUROLOGIST FOR CONCUSSION, AND POTENTIAL NECK INJURIES. DEALER IN EGG HARBOR NEW JERSEY STATES SENSOR CANNOT BE DEACTIVATED. SYSTEM IS A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10916818October 18, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR FOR LONGER THAN 6 MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913973October 5, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913760October 4, 2016
ENGINE
THE ENGINE OF THE VEHICLE DIDN'T START WITH THE SIGN SAYING "FUEL PUMP MALFUNCTION." I HAD THE FUEL PUMP REPLACED AT THE NEAREST BMW DEALERSHIP. AFTER A FEW DAYS, I GOT A CALL FROM THE DEALERSHIP THAT THE "CAR IS RUNNING AS IT SHOULD." 8 DAYS LATER, THE ENGINE SHUT OFF ON A SUDDEN WHILE DRIVING ON THE LOCAL ROAD. WHEN THE ENGINE SHUT OFF, I COMPLETELY LOST A CONTROL OVER MY VEHICLE. IT WAS A SUNDAY MORNING, SO THERE WAS NO TRAFFIC. BUT IT COULD HAVE LED TO AN ACCIDENT, HAD THERE BEEN MORE TRAFFIC ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909997September 27, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 BMW 328XI. WHILE MAKING A RIGHT TURN AT 5 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY ONTO THE SIDEWALK. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907470September 18, 2016
POWER TRAIN
INCIDENT DATE: 9/18 LOCATION: NEW YORK STATE VEHICLE MILEAGE: 15,000 VEHICLE ACTION: ENTERING & ACCELERATING ON HIGHWAY DESCRIPTION: AFTER APPROXIMATELY 1.5HRS OF DRIVING, ON THE WAY HOME FROM A WEDDING IN RURAL NEW YORK, THE VEHICLE EXPERIENCED A SIGNIFICANT LOSS OF ENGINE POWER, SIGNIFICANT ENGINE VIBRATION AND A WARNING MESSAGE WHICH DISPLAYED "DRIVETRAIN MALFUNCTION" WHEN ATTEMPTING TO ENTER AND ACCELERATE ON THE HIGHWAY. THIS REQUIRED IMMEDIATE ACTION TO ASSESS THE SITUATION AND MAKE A SAFE EXIT FROM THE HIGHWAY. I WAS FORTUNATE THAT TRAFFIC CONDITIONS AT THE TIME WERE LIGHT, OTHERWISE THIS COULD HAVE EASILY RESULTED IN A SIGNIFICANT ACCIDENT LEADING TO SIGNIFICANT PROPERTY DAMAGE OR PERSONAL INJURY OR DEATH. TEMPORARY FIX: ONCE SAFELY ON THE SIDE OF THE HIGHWAY, I CONTACTED BMW ROADSIDE ASSISTANCE. THEY ADVISED ME TO TURN THE VEHICLE OFF WHILE DISCUSSING OPTIONS TO HAVE THE VEHICLE SERVICED. AFTER 5-10 MINUTES ON THE PHONE, WITHOUT A GOOD SOLUTION (GIVEN THE RURAL LOCATION AND DAY OF THE WEEK), I DECIDED TO RESTART THE CAR. UPON RESTART, THE VEHICLE TURNED OVER SUCCESSFULLY AND DID NOT INDICATE AN ERROR. I DECIDED TO ATTEMPT TO DRIVE THE VEHICLE, WHICH MADE IT THE BALANCE OF THE 4+ HOUR TRIP WITHOUT INCIDENT. UPON THE OPEN OF BUSINESS ON MONDAY 9/19, I INTEND TO CONTACT MY LOCAL BMW SERVICE CENTER TO HAVE THE CAR DIAGNOSED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906900September 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906201September 13, 2016
ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNED A 2008 BMW 328XI. WHILE THE VEHICLE WAS PARKED IN FRONT OF THE CONTACT'S HOUSE, IT CAUGHT FIRE. THE ORIGIN OF THE FIRE WAS BEHIND THE GLOVE COMPARTMENT, WHICH CAUSED THE AIR BAG TO DEPLOY. A FIRE REPORT WAS FILED AND THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DECLARED DESTROYED BY THE FIRE DEPARTMENT AND THE INSURANCE ADJUSTER. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10905125September 9, 2016
FUEL/PROPULSION SYSTEM
DRIVING DOWN HIGHWAY AUTO SUDDENLY STOPPED RUNNING LUCKILY NO ACCIDENT CONSIDERING HEAVILY TRAVEL ROAD AUTO WOULDN'T START AGAIN HAD AUTO TOWED OFF ROAD TO NEAREST GARAGE SAFETY HAZARD.BMW HAS SPECIAL WARRANTY FOR SUPER LOW EMISSION VEHICLES 15YRS OR 150000 MILES THIS AUTO FITS THAT DESCRIPTION IN CERTAIN STATES PA IS ONE OF THESE STATES IF YOU READ THE WHOLE WARRANITY NOT JUST THE FIRST LIST OF STATES. THE AUTO WAS REGISTRED IN PA FOR 6YRS AND IN NORTH CAROLINA ONE MONTH.BMWNA SAID THE AUTO DOESN'T QUALIFY THEY DIDN T BOTHER TO READ THEIR WHOLE WARRENITY AND THEIR SECOND EXCUSEIS THE AUTO IS REGISTRYED IN NORTH CAROLINA A NONE EMISSION STATE.THIS IS FOOLISH THEY ADMIT THE HAVE A PROBLEM WITH FALLITY PARTS THAT BREAK AND CREAT SAFETY HAZARDS BUT DON'T HAVE A RECALL OR EVEN IN FORM THE OWNERS OF THIS DANGEROUS SITUATION. THE FUEL PUMP AND FUEL TANK HAVE TO BE REPLACED. THERE ARE LINES IN SIDE OF TANK THAT CAUSE FUEL PUMP TO SHORT OUT AS THEY FALL APART AND YOU HAVE TO REPLACE THE WHOLE TANK BECAUSE HOW LINES ARE SITUATED. THERE WARRENTY SAYS THE WILL HONOR WARRENTY FIRST OWNERS AND FUTURE OWNERS BUT THEN THE DON'T DELIVERY ON THERE WORD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904461September 7, 2016
STRUCTURE:BODY
I WAS ON A WELL-PAVED ROAD, APPROACHING A HIGHWAY ON-RAMP, TRAVELLING STRAIGHT AT ABOUT 40MPH, AND MY SUNROOF SPONTANEOUSLY EXPLODED. I HAD BEEN ON THE ROAD MAYBE 5 MINUTES, IT WAS SUNNY AND APPROXIMATELY 80 DEGREES OUT, THERE WAS NO SUDDEN CHANGE IN TEMPERATURE AND THERE WAS NO IMPACT FROM FLYING DEBRIS, POT HOLES, OTHER VEHICLES ETC. BOTH MY SUNROOF AND VISOR WERE BOTH CLOSED AT THE TIME. I HEARD AN EXTREMELY LOUD BANG, SIMILAR TO A GUNSHOT BUT NOT AS LOUD, I CHECKED MY MIRRORS AND DIDN'T SEE ANYTHING. I THEN OPENED THE VISOR TO MY SUNROOF AND GLASS RAINED DOWN. I IMMEDIATELY CLOSED MY VISOR AND PROCEEDED TO A SAFE SECTION OF THE ROAD WHERE I CULL PULL OFF AND INSPECT THE EXTERIOR OF MY CAR. FROM THE EXTERIOR, IT LOOKED LIKE AN EXPLOSION HAD OCCURRED INSIDE THE VEHICLE AS THE GLASS WAS ANGLED UP AND OUT, WAS COMPLETELY SHATTERED AND HAD SEVERAL LARGE PIECES MISSING. I FILED A REPORT WITH BMW AS SOON AS THE OFFICES REOPENED AND AM WAITING ON FURTHER INFORMATION. FROM WHAT I CAN SEE, THIS IS NOT THE FIRST INSTANCE OF THIS OCCURRING WITH BMW VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899750August 31, 2016
AIR BAGS
TAKATA RECALL: NO PARTS AVAILABLE IN SALT LAKE AFTER ABOUT A YEAR FROM THE FIRST NOTICE RECEIVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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