BMW 328xi Complaints

460 consumer complaints on file.

#11055871December 21, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BMW OF MIDDLEBURG HEIGHTS, 6976 PEARL RD, MIDDLEBURG HEIGHTS, OH 44130) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055810December 20, 2017
ENGINE
I WAS DRIVING ON THE HIGHWAY AT ABOUT 55MPH AND COMPLETELY LOST POWER ON MY 2011 BMW 328XI. LUCKILY THERE WAS NO TRAFIIC SO I SLOWED DOWN AND STOPPED ON THE SIDE OF THE HIGHWAY OPENED THE HOOD, AND THEN I HEARD THE ENGINE MAKING A RATTLING/MARBLE NOISE. I TOOK THE CAR TO THE BMW DEALERSHIP FOR A DIAGNOSIS AND THEY SAID IT COULD BE THE CAMSHAFT BEARING LEDGE (WHICH IS NOT COVERED) OR A VANOS BOLT(WHICH HAS AN EXTENDED WARRANTY ALREADY ON IT). BUT IF THE ISSUE IS NOT THE VANOS BOLT AND IT HAS TO DO WITH THE CAMSHAFT BEARING LEDGE, I WOULD HAVE TO PAY $2000 FOR THE CAMSHAFT BEARING LEDGE SERVICE, I TOOK THE CAR HOME AND PARKED IT. I AM NOT THE ONLY PERSON WITH THIS PROBLEM, AS I HAVE SEARCHED IN FORUMS AND WEBSITES FOR FEEDBACK. A LOT OF PEOPLE HAVE HAD THIS ISSUE AND I DON'T SEE IT FAIR THAT WE HAVE TO PAY FOR AN ENGINE PROBLEM THAT BMW HAS HAD KNOWINGLY SINCE THE BEGINNING (2007) AND NEVER RESOLVED ON LATER MODELS. THIS ISSUE SHOULD BE COVERED BY A RECALL AS IT IS DANGEROUS FOR PEOPLE LIKE MYSELF TO BE DRIVING THE CAR WITH CHANCES OF THE ENGINE STUMBLING AT HIGH SPEEDS. THE ORIGINAL CAMSHAFT BEARING LEDGE IS SAID TO HAVE METAL RINGS THAT RUBS AGAINST METAL AND WEARS OFF QUICKLY, THE REPLACEMENT IS A RUBBER ONE THAT LASTS LONGER AND SHOULD NOT BRING ANYMORE ISSUES TO THE CAR. THE CAR ONLY HAS 62K MILES ON IT AND THE OIL HAS ALWAYS BEEN CHANGED EVERY 5K MILES, WHICH IS 10K MILES LESS THAN BMW RECOMMENDS. WE AS BMW CUSTOMERS SHOULD HAVE BOTH OPTIONS FREE OF CHARGE, AS THIS ISSUE IS NOTHING NEW TO BMW, IF NO ACTION IS TAKEN AGAINST BMW; THERE CAN BE MORE PROBLEMS IN THE FUTURE FOR POTENTIAL 328XI OWNER, SPECIFICALLY THE E90 MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055813December 20, 2017
UNKNOWN OR OTHER
STRANGE ?MAKE YOU FEEL SICK? FUMES CONSTANTLY ENTERING MY CAR CABIN. I USED AN AIR QUALITY TEST DEVICE TO READ THE AIR. ITS BAD. MANUFACTURER DENIES EVERYTHING. WANTS ME TO REPLACE THE WINDSHIELD TO MAKE IT GO AWAY. BUT ONLY IF HE DOES IT. 3RD PARTY NOT ALLOWED. I HAD WINDSHIELD CHECKED BY 3RD PARTY. NO AIR LEAKS. MANUFACTURER REFUSES TO DO THE SAME TEST. FUMES IN CAR GET SO BAD THAT I CONSTANTLY HAVE THE FEELING I AM BEING CHOCKED WHILE DRIVING, RED EYES, WEIRD STOMACH AND HEART BEAT FEELING, PAIN IN ARM AND FINGER, FUNNY SENSATION ON MY TONGUE. MANUFACTURER WON?T INSPECTOR THE CAR FURTHER. NO INTEREST IN RESEARCHING PARTICULARLY PARTS, OR ANY FOR THAT MATTER, IN DETAIL. PLEASE ADVISE. IS THERE A LIST AND OR CHART THAT LISTS HOW MUCH LIKE OF FORMALDEHYDE, VOCS, CO, NO2, TVOC ARE ALLOWED/ ARE OK IN A VEHICLE CABIN WITH ALL WINDOWS CLOSED WHILE VENTILATION IS RUNNING? IAM HAVING ALL THESE ISSUES WHILE DRIVING, ANY ROAD, WITH 30MIN FROM FIRST TURNING CAR ON, THEN WITH 30 MPH AND UP, VENTILATION SYSTEM ON, NO MATTER WHAT SETTING OF IT ON OR OFF WITH PRE SELECTING +70 DEGREES. PLEASE ADVISE. THX. KIND REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054899December 15, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PRINCETON BMW OF PRINCETON, NEW JERSEY WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT SMOKE ENTERED THE VENTS OF THE DASHBOARD. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11054690December 14, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 BMW 328XI. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL ODOR WAS PRESENT COMING FROM THE FRONT VENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052708December 6, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328XI. WHILE DRIVING 25 MPH, THE ENGINE SHOOK AND SMOKE APPEARED UNDER THE HOOD AND THE MUFFLER. THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO BMW OF FREEHOLD (4225 U.S. 9, FREEHOLD, NJ, 07728) WHERE IT WAS DIAGNOSED THAT THE PCV VALVE HEATER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST OF THE REPAIR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE), BUT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER CONFIRMED THAT THE DEALER COULD REPAIR THE VEHICLE AT THE CONTACT'S EXPENSE. WHEN THE REMEDY AND PARTS BECOME AVAILABLE, THE CONTACT COULD BE REIMBURSED. THE FAILURE MILEAGE WAS APPROXIMATELY 77,366. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11052852December 6, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT WHENEVER THE VEHICLE WAS OFF, THERE WAS A BUZZING NOISE UNDERNEATH THE HOOD NEAR THE MOTOR. THE CONTACT CALLED BMW KINGSTON IN NORTH CAROLINA AND WAS INFORMED THAT THEY WOULD NEED TO PROPERLY DIAGNOSE THE VEHICLE. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IF THE FAILURE WAS RELATED TO THE RECALLS, THEY WOULD REIMBURSE THE CONTACT LATER. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052630December 5, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT'S DAUGHTER OWNS A 2007 BMW 328XI. ON TWO OCCASIONS, WHILE DRIVING, THE VEHICLE STALLED. ON ONE OCCASION, THE ENGINE OVERHEATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE RECALL WAS EXPECTED TO BEGIN ON DECEMBER 18, 2017. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051854December 2, 2017
ELECTRICAL SYSTEM
AFTER A SHORT DRIVE I PARKED THE CAR. I STARTED TO NOTICE SMOKE COMING FROM THE VENTS. I CHECKED UNDER THE HOOD BUT COULD NOT SEE ANY SOURCE. AFTER CLOSING THE HOOD I GOT BACK IN THE CAR AND THEN NOTED FLAMES COMING FROM JUST FORWARD OF THE DASH BOARD. WITHIN SECONDS THE ENTIRE CAR WAS ENGULFED IN FLAMES. I AM REPORTING THIS NOW BECAUSE OF THE SAFETY RECALL THAT I JUST HEARD ABOUT ON THIS CAR.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11051908December 2, 2017
UNKNOWN OR OTHER
REGARD OF BMW SAFETY RECALL OF #17V-676 AND #17V-683. WE WOULD LIKE REPORT THAT OUR CAR HAD HAPPENED: AIR FLOW CONTROLLER FOR THE HEATING SYSTEM DOESN'T BLOW HOT AIR (JUST COLD AIR) AFTER ABOUT 40 MINS DRIVE IN WINTER TIME BUT THE AREA AROUND AND UNDER SELECTOR, ASHTRAY IS VERY HOT WHILE KEEP DRIVING ON HIGHWAY. THIS WAS HAPPENED 4 -5 YEARS AGO AND NEVER GO AWAY, ALWAYS THERE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051377November 30, 2017
EXTERIOR LIGHTING
LEFT TURN BULB SOCKET BURNED OUT, DAMAGING THE HEADLIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048705November 27, 2017
AIR BAGS, UNKNOWN OR OTHER
I CALLED THE BMW ERRHARD IN FARMINGTON HILLS, MI AND I WAS TOLD THEY DON'T HAVE THE PARTS YET AND IT COULD BE A YEAR. I'VE HAD ELECTRICAL PROBLEMS FOR A YEAR AND HOPE THIS CAN BE TAKEN CARE OF ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048516November 26, 2017
ENGINE
ON NOVEMBER 19, 2017, I WAS TRAVELED FROM NYC TO LOWELL, MA. THE CAR EXPERIENCED OF EXCESSIVE VIBRATION AND RADDLING NOISE FROM RIGHT FRONT PASSENGER SIDE. I INVESTIGATED THE RADDLING AND VIBRATION ISSUE FOUND THAT FRONT RIGHT ENGINE MOUNT BOLTS ALL THREE BOLTS SNAPPED WITHOUT WARNING. THE BOLTS FOUND TO BE AN ALUMINUM BOLTS. I BELIEVE THIS BOLTS SHOULD NOT BE AN ALUMINUM, BECAUSE THERE ARE A LOT OF FORCE IN THIS LOCATION. I BELIEVE AN ENGINE MOUNTS SHOULD NOT BE ALLOWED WITH ALUMINUM. I COULD OF GETTING KILL IF NOT KNOWING TO LOOK FOR AND THE CAR COULD CRUSH SINCE ONE SIDE OF THE ENGINE BOLTS SNAPPED. THIS IS A SERIOUS SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047802November 21, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 328XI. THE CONTACT STATED THAT THERE WAS A FAULTY ELECTRICAL FAILURE THAT PROGRESSED WITH THE VEHICLE PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER (FIELDS BMW OF DAYTONA, 1050 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124, (386) 274-1200). THE POWER DISTRIBUTION BOX AND WIRING WERE REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS EXCLUDED FROM AN ELECTRICAL RECALL AND PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046369November 15, 2017
AIR BAGS
TAKATA RECALL I RECENTLY GOT A NOTICE FOR AN AIRBAG RECALL (RECALL #16V071). THERE WAS A NOTIFICATION ON THE RECALL THAT IF "THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER TO FILE AN ONLINE COMPLAINT" WITH THIS WEBSITE. I CONTACTED THE DEALERSHIPS CLOSEST TO ME AND BOTH SAID THEY ARE BACKED UP UNTIL THE 2ND QUARTER OF 2018. THIS IS SCARY BECAUSE THESE NOTICES ARE SAYING THAT THE AIRBAG ERUPTING COULD CAUSE SERIOUS INJURY OR DEATH. I WOULD LIKE TO GET THESE REPLACED ASAP SO I AM NOT RISKING MY SAFETY OR THE SAFETY OF OTHERS IN MY CAR. THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045783November 13, 2017
ELECTRICAL SYSTEM
I LOCKED THE CAR DOORS WHILE DRIVING USING THE DASHBOARD SWITCH. UPON ARRIVING AT MY DESTINATION AND PLACING THE VEHICLE IN PARK, I WAS UNABLE TO OPEN THE DRIVER'S DOOR WITH THE DASH SWITCH, KEY FOB OR INTERIOR/EXTERIOR DOOR HANDLE. I HAD TO EXIT THE VEHICLE BY CRAWLING OVER THE CONSOLE BETWEEN THE DRIVER AND FRONT PASSENGER SEAT. HAD AN ACCIDENT OCCURRED PREVENTING EGRESS VIA THE PASSENGER DOOR, I WOULD HAVE BEEN TRAPPED IN THE VEHICLE. THE REPAIR INVOLVED REPLACING A 15 AMP FUSE WITH A 20 AMP FUSE AND HAS OCCURRED WITH SOME BMW CARS. BMW NEEDS TO ADDRESS THIS ISSUE VIA RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043432November 5, 2017
AIR BAGS
TAKATA AIRBAG. I RECEIVED MY AIRBAG RECALL NOTICE IN MARCH 2016. SINCE THEN, I CALLED MY BMW DEALER ASKING FOR INSTALLATION OF REPLACEMENT. THEY SAID IT WASN'T AVAILABLE. I LATER VISITED THE DEALER ON AUGUST 2, 2017. THEY, AGAIN, SAID THE AIRBAG WASN'T AVAILABLE. I CALLED BMW CUSTOMER RELATIONS SHORTLY THEREAFTER. THEY SAID I SHOULD HAVE THE AIRBAG BY LABOR DAY. I DID NOT RECEIVE ANY NOTICE OF MY AIRBAG BEING AVAILABLE BY LABOR DAY. THE NHTSA SITE SAYS IT'S AVAILABLE. HOW DO I GET BMW TO INSTALL IT IF THEY KEEP TELLING ME IT'S UNAVAILABLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043335November 4, 2017
UNKNOWN OR OTHER
THE TRANSMISSION OF THIS VEHICLE STOPPED WORKING IN 2013. THE CAR STOPPED IN THE MIDDLE OF THE HIGHWAY ON SEVERAL OCCASIONS. WE GOT THE CAR CHECKED AND IT WAS CONFIRMED THAT IT WAS THE TRANSMISSION. A CAR OF THIS CALIBER SHOULD NOT HAVE TRANSMISSION ISSUES AFTER ONLY 5-6 YEARS FROM BEING PURCHASED. THE CAR ALSO OVERHEATS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031525October 3, 2017
FUEL/PROPULSION SYSTEM
HI I HAVE A BMW 2011 328XI, RECENTLY I WAS DRIVING THE CAR ON THE FREEWAY WHEN THE CAR COMPLETELY SHUT DOWN ON ME AND LITERALLY LEFT ME 10 SECS TO GET ON THE SHOULDER. MIND YOU THIS IS BUSY TRAFFIC HOUR COMING BACK FROM CHICAGO. I REPLACED THE FUEL PUMP LAST YEAR, AND BMW TAKES NO OWNER SHIP OF THE PROBLEM. I CALLED THE CUSTOMER SERVICE AND ALSO ASKED THEM TO DIAGNOSE IT , BUT THEY KEEP TELLING ME OH WE CANNOT DETECT IT. THIS IS VERY FRUSTRATING AS THIS IS MY WIFES CAR AND I WOULD NOT WANT ANYTHING HAPPENING TO HER IF THE CAR RANDOMLY STOPS IN THE MIDDLE OF THE FREE WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023189September 14, 2017
AIR BAGS
2011 BMW 328XI. CONSUMER WRITES IN REGARDS TO DRIVERS FRONT AIRBAG MODULES RECALL. *LD THE CONSUMER WAS ADVISED THAT THE RECALL REPLACEMENT PARTS WERE UNAVAILABLE. UPDATED 09/14/2017*JS UPDATED 11/03/17*LJ THE CONSUMER STATED THE AIRBAG WAS REPLACED ON OCT 18, 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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