Volvo XC90 Complaints

1,540 consumer complaints on file.

#10296673December 22, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING ON THE HIGHWAY IN RAINY CONDITIONS, THE ELECTRICAL SYSTEM SHUT DOWN FOR A FEW SECONDS. THE LIGHTS, RADIO, WINDSHIELD WIPERS, AND STEERING ALSO SHUT OFF. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY WITHIN MINUTES UNTIL THE VEHICLE WAS COMPLETELY TURNED OFF AND RESTARTED. HE ONLY NOTICED THE FAILURE WHILE HE WAS DRIVING ON THE HIGHWAY. THE DEALER MADE SEVERAL ATTEMPTS TO DIAGNOSE THE FAILURE AND WAS UNABLE TO FIND THE CAUSE. IT WAS SUGGESTED THAT HE REPLACE THE COMPUTER AND SOFTWARE SYSTEM. HE REPLACED THE SOFTWARE (UPGRADE) BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 106,000. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 01/06/10 *BF UPDATED 01/07/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296643December 21, 2009
SERVICE BRAKES, HYDRAULIC, EQUIPMENT
BRAKE SYSTEM FAILURE 3 MONTHS AFTER BRAKE SYSTEM SERVICE BY AN AUTHORIZED DEALER. I HAD MY 2007 VOLVO XC90 SERVICED BY MOMENTUM VOLVO IN HOUSTON TEXAS. THEY HAVE SERVICED BRAKE SYSTEM AND INSTALLED NEW BRAKE PADS. 3 MONTHS LATER, THE BRAKE SYSTEM STARTED TO PERFORM POORLY, CAR WAS UNSTABLE WHEN BRAKING AND BRAKES WOULD MAKE A SCREECHING NOISE. ANOTHER VOLVO DEALER DIAGNOSED FAILURE OF BRAKE PADS AND ROTORS AND INSTALLED NEW PARTS FOR A COST OF $600.00 VOLVO CLAIMS THAT THIS IS NOT WARRANTY RELATED ITEM EVEN THOUGH THE PARTS HAVE BEEN INSTALLED ONLY 3 MONTHS AGO. I BELIEVE, THIS PROBLEM IS SERIOUS ENOUGH FOR CONSIDERATION FOR A RECALL AS CONSUMERS MY NOT BE AWARE OF POOR BRAKE SYSTEM CONDITION SOON AFTER THE BRAKE SYSTEM SERVICE AND THIS MAY LEAD TO AN UNSAFE OR HAZARDOUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296427December 19, 2009
FUEL SYSTEM, GASOLINE
MY VOLVO XC90 (2006) ABRUPTLY STALLS AND DIES ON FREEWAY WHEN USING CRUISE CONTROL (TYPICALLY AT 70-75 MPH). HAVE HAD TWO REPEATED INCIDENTS, SO FAR LUCKY HAVE NOT BEEN HIT. DEALERSHIP FOUND NO PROBLEM., CAR DIED AGAIN. FIRST INCIDENT WAS AT ABOUT 59,000 MILES, SECOND WAS NEXT TIME I USED CRUISE ON FREEWAY. I ALWAYS USE PREMIUM FUEL, REGULAR SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295674December 14, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 XC 90 T6 TRANSMISSION FAILURE AT 68K MILES, TRANSMISSION SHUTS TO "LIMP" MODE IN MIDDLE OF MANHATTAN (NYC) AND REQUIRES IMMEDIATE ASSISTANCE. VOLVO NA REFUSED ANY FINANCIAL HELP AND DENIED ANY OTHER REPORTS OF SIMILAR OCCURRENCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295271December 10, 2009
FUEL SYSTEM, GASOLINE
I OWN A 2004 VOLVO XC90 AWD T6. THERE ALWAYS IS A STRONG ODOR OF FUEL OUTSIDE THE CAR AND SOMETIMES INSIDE THE CAR. THIS SMELL BEGAN IN SEPTEMBER 2009. I LIVE IN THE TAMPA AREA OF FLORIDA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295099December 9, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2005 VOLVO XC90. THE BEARINGS THAT WERE INSTALLED ARE STEEL. THE BEARINGS HAVE DETERIORATED BECAUSE THEY ARE NOT GREASED.. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. HE WAS ADVISED THAT THE ENGINE NEEDED TO BE REPLACED AT AN EXPENSE OF $16,000. THE MANUFACTURER HAS NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295111December 9, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
YESTERDAY, OUR 2005 VOLVO XC90 STALLED COMPLETELY AT AROUND 84,000 MILES AND WAS TOWED FOR SERVICE. A DIAGNOSIS DETERMINED THAT THE RADIATOR LEAKED INTO THE TRANSMISSION CAUSING A MECHANICAL FAILURE. THIS WILL LIKELY REQUIRE THE REPLACEMENT OF THE TRANSMISSION AND POSSIBLY THE RADIATOR. OUR EXTENDED WARRANTY WILL COVER THE COST OF MAJOR COMPONENTS SUCH AS THE TRANSMISSION AND RADIATOR BUT WILL NOT COVER THE NEW HOSES AND OTHER REQUIRED ACCESSORIES. THE NHTSA NEEDS TO ACT ON THIS SOON. AS A BRIEF SEARCH OF THE INTERNET WILL SHOW, THESE PROBLEMS ARE FAR TOO COMMON TO BE CONSIDERED "NORMAL WEAR AND TEAR." MOST FAILURES ARE OCCURRING AT AROUND 4 YEARS OF AGE AND BETWEEN 50,000-88,000 MILES. THE FREQUENCY OF FAILURES IN THIS MAKE AND MODEL AT THE SAME AGE/MILEAGE ARE CLEARLY A RESULT OF A DESIGN AND/OR MANUFACTURING DEFECT. A MANDATORY SAFETY RECALL SEEMS TO BE THE ONLY LOGICAL RESOLUTION TO THIS DEFECT AND WOULD PROTECT THE SAFETY OF TENS OF THOUSANDS OF US DRIVERS WHO HAVE YET TO EXPERIENCE A TRANSMISSION FAILURE IN THIS MAKE AND MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294466December 4, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
URGENT SERVICE TRANSMISSION LIGHT CAME ON 2005 VOLVO XC90 T6 WITH 80,000 KM. FLUSH AND NEW SOFTWARE TRIED TO FIX PROBLEM. IT DIDN'T SOLVE ANYTHING. ONE MONTH OR TWO LATER THE GEARS STARTING SLIPPING FROM STOPPED POSITION AND WHILE DRIVING. LIGHT CAME ON AGAIN. A LARGE AMOUNT OF SLUDGE AND FILING WERE FOUND IN THE PAN. HAD TO HAVE TO A COMPLETE REBUILD OF THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294128December 1, 2009
FUEL SYSTEM, GASOLINE
2004 VOLVO XC90-STRONG ODOR OF GASOLINE IN GARAGE AND INSIDE OF VEHICLE. THE SMELL BECOMES STRONGER AFTER DRIVING AND FILLING UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294031November 30, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
OUR 2004 VOLVO XC90 TRANSMISSION RECENTLY "GAVE OUT". AFTER LOOKING UP THE PROBLEM ON THE INTERNET I DISCOVERED MANY INSTANCES OF THE SAME ISSUE. IT APPEARS TO OCCUR IN 2003-2005 VEHICLES. VOLVO REALIZES THERE IS A MAJOR PROBLEM BUT HAS REFUSED OUR REQUEST FOR COMPENSATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293742November 28, 2009
AIR BAGS, TRACTION CONTROL SYSTEM, EXTERIOR LIGHTING, ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION:FRONT, POWER TRAIN:AUTOMATIC TRANSMISSION
OPERATING VEHICLE SINCE OCT '08, SINCE THAT TIME THERE HAS BEEN A NOISE EMANATING FROM FRONT PASS-SIDE WHEEL AREA. PURCHASING DEALER(HALL CHEVY, CHESAPEAKE, VA) PERFORMED WHEEL-ALIGNMENT TO "FIX" THE NOISE WHICH DID NOT REMEDY. VOLVO DEALER IN ARVADA, CO DIAGNOSED IT AS FAILED, OR FAILING WHEEL HUB, TO BE REPLACED AT COST OF $500. THIS VEHICLE ALSO HAD TRANS FAILURE AT APPX 76K MILES, AND THROTTLE CONTROL MODULE FAILURE IN OCT '09. I BELIEVE THERE ARE MANY CONCERNS ABOUT OPERATING AND HAVING CONFIDENCE IN ITS ABILITY TO OPERATE "SAFELY AND RELIABLY" THE VEHICLE HAS BEEN IN THE SHOP NEARLY AS MUCH AS ON-THE-ROAD SINCE IT'S I PURCHASED IT IN OCT '08. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293572November 25, 2009
FUEL SYSTEM, GASOLINE
I HAVE HAD MY 2004 VOLVO XC90 FOR 2 YEARS, NO ISSUE UNTIL 3 WEEKS AGO STARTED SMELLING FUEL ODOR. 1 WEEK AGO, STARTED HAVING SLOW SLUGGISH ENGINE STARTS. I CHECKED UNDER VEHICLE NEAR GAS TANK AND NOTICED TANK WAS SATURATED WITH FUEL. NO REPAIRS TO VEHICLE AT THIS TIME, WAITING FOR RECALL. THIS APPEARS TO BE AN ISSUE WITH A LARGE NUMBER OF SAME YEAR AND MODEL WITH ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293599November 25, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE IN 2004 VOLVO XC90 T6. VOLVO WELL AWARE OF THE TRANSMISSION FAILURE RATE IN THESE VEHICLES BUT FAILS TO ISSUE A TSB. MY VEHICLES TRANSMISSION FAILED AT 71,XXX MILES WITH MY WIFE AND KIDS IN THE CAR AT AN INTERSECTION. WOULD NOT ACCELERATE FROM A STOP. HAD REPORTED INSTANCES OF "SLIPPING" TRANS TO DEALER SERVICE DEPT WITH NO RESOLUTION PRIOR TO THIS FAILURE. NEW TRANS WAS REPLACED OUT OF WARRANTY COST OVER $4700 WITH NO REFUND OR DISCOUNT FROM VOLVO CARS OF NORTH AMERICA OR THE DEALER. RESEARCH REVEALS "SQUEAKY WHEEL" POLICY TOWARD COMPENSATING OWNERS. I WAS REJECTED FOR COMPENSATION AND OFFERED 50% DISCOUNT ON PARTS AND LABOR FOR "NEXT TRANSMISSION FAILURE". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293452November 24, 2009
FUEL SYSTEM, GASOLINE
MY 2004 VOLVO XC-90 BEGAN TO EMIT A STRONG FUEL ODOR WHEN PARKED IN MY GARAGE. I DID NOT NOTICE ANY FUEL LEAKAGE (I.E. STAINS ON THE GROUND UNDER THE CAR). I BEGAN PARKING MY CAR OUTSIDE AS THE GAS WATER HEATER IS LOCATED IN THE GARAGE. THE FUEL ODOR IS NOTICEABLE BOTH IN THE CAR WHEN DRIVING AND WHEN PARKED. I TOOK THE VEHICLE TO THE DEALER TO DIAGNOSE AND REPAIR. THE DEALER REPLACED THE FUEL PUMP AND BECAUSE I MENTIONED SIMILAR COMPLAINTS LOGGED FROM THIS WEBSITE, I WAS ONLY CHARGED FOR THE LABOR ($784). AFTER THE VEHICLE WAS RETURNED TO ME, I WASHED THE UNDERCARRIAGE WELL AND PARKED OUTSIDE FOR SEVERAL DAYS TO "AIR" IT OUT. I BEGAN PARKING IN THE GARAGE AGAIN AND THE FUEL ODOR WAS STILL PRESENT (THE GARAGE DOES NOT HAVE A FUEL ODOR WHEN THE VEHICLE IS NOT PARKED IN IT.). I BOUGHT AND REPLACED THE GAS CAP AS I NOTICED THAT THE RUBBER GASKET WAS CRACKED. THAT DID NOT HELP. I HAVE SINCE TAKEN IT BACK TO THE DEALER FOR MORE DIAGNOSIS AND REPAIR. THIS IS A MAJOR SAFETY CONCERN! I FIND IT HARD TO BELIEVE THAT THERE HAS NOT BEEN A VOLUNTARY RECALL. I AM CURIOUS AS TO THE RESULT OF NHTSA'S PRELIMINARY EVALUATION (PE09-039) OF SIMILAR COMPLAINTS, OF WHICH THE NUMBER OF COMPLAINTS SEEMS TO BE INCREASING EVERYTIME I LOOK AT THIS WEBSITE. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292960November 19, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I AM THE OWNER OF A 2005 XC90 VOLVO. THIS CAR ONLY HAS 69,000 MILES ON IT AND THE TRANSMISSION HAS FAILED AND NEEDS TO BE REPLACED. MY CAR BROKE DOWN ON A SHORT ROAD TRIP IN THE MIDDLE OF NO WHERE ON TOP OF A SNOWY MOUNTAIN. DUE TO THE POOR QUALITY OF TRANSMISSION COUPLED WITH THE POWERFUL ENGINE THE TRANSMISSION SHREDDED METAL THAT REACHED THE RADIATOR AND OTHER COOLANT DEPARTMENTS THAT ALSO NOW NEED TO BE REPLACED. THE TOTAL COST OF REPAIRING THE DAMAGE CAUSED IS $6,700.00. I BOUGHT THIS CAR IN HOPES TO HAVE A SECURE VEHICLE TO DRIVE MY KIDS AROUND WHILE MY HUSBAND IS DEPLOYED AND EXPECTED TO IT LAST AT LEAST TO 100,000 MILES. THE CAR IS ONLY 4 YEARS OLD AND SHOULD NOT BE NEEDING SUCH EXTENSIVE REPAIRS. I CONTACTED VOLVO AND IT IS TAKING THEM A LONG TIME TO GET BACK TO ME. MY CAR IS SITTING AT A REPAIR SHOP WHILE I WAIT FOR A PHONE CALL TO SEE IF THEY WILL HELP COVER THE COSTS OR NOT. A VOLVO TECHNICAL SUPPORT REPRESENTATIVE ADMITTED TO ME THAT THEY ARE AWARE THAT THIS IS A COMMON PROBLEM WITH THIS YEAR AND MAKE BUT WERE NOT SAYING THAT THEY WOULD COVER THE EXPENSES, RATHER SHE SAID THAT THEY WOULD SEE IF THEY COULD ASSIST ME IN SOME WAY. I AM DISSATISFIED WITH THEIR LACK OF RESPONSE AND UNWILLINGNESS TO HELP CORRECT THEIR MISTAKE. AFTER DOING SOME RESEARCH IT IS OBVIOUS THAT MANY VOLVO OWNERS OF THE CX90 2005 ARE HAVING THE SAME PROBLEM AND THIS NEEDS TO BE ADDRESSED AND VOLVO NEEDS TO BE HELP ACCOUNTABLE FOR THEIR FAULTY PRODUCT, THEY NEED TO SELL CARS THAT ARE SAFE FOR FAMILIES TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292300November 16, 2009
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2004 VOLVO XC90. SHE SMELLED A STRONG ODOR OF GASOLINE COMING FROM HER VEHICLE WHILE PARKED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED AT AN EXPENSE OF $1200.00. THE FAILURE MILEAGE 50,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292206November 15, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292161November 14, 2009
FUEL SYSTEM, GASOLINE
I HAVE A 2004 XC90 THAT HAS A FUEL PUMP DAMAGE. THERE IS SOME SORT OF A LEAK WHERE THE GAS ODOR COMES IN THE CABIN. I BROUGHT IT OUT TO THE DEALER AND IT WOULD COST ME CLOSE TO A $1000 TO FIX IT. I'VE HEARD OF PEOPLE WITH SIMILAR PROBLEM AND I BELIEVE IT TO BE BIGGER PROBLEM THAN WHAT VOLVO SAID TO ME. THEY SAID IT WAS WEAR AND TEAR BUT I HAVE FRIENDS THAT DRIVE DIFFERENT CARS AND I'VE NEVER HEARD OF FUEL PUMP PROBLEM. CAN YOU LET ME KNOW IF THIS IS AN ISOLATED PROBLEM OR A COMPANY-WIDE ISSUE? THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291861November 11, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 VOLVO XC90 T6 TRANSMISSION FAILURES. ALARMINGLY HIGH RATE OF PREMATURE FAILURES AT SUB-HUNDRED THOUSAND MILES. MY PERSONAL VEHICLE FAILED AT 72,XXX MILES WITH MY WIFE AND 4 DAUGHTERS IN THE CAR LEAVING THEM STRANDED AT AN INTERSECTION. DEALER REPLACED THE TRANSMISSION AT A COST OF NEARLY $5000. RESEARCH SHOWS SURPRISINGLY HIGH NUMBERS OF FAILURES. VOLVO ADMITS PROBLEM WITH TRANSMISSION BUT FAILS TO ISSUE RECALL AND PLACATES ONLY THE "SQUEAKY WHEELS" WITH FULL OR PARTIAL REFUNDS. REFUSED MY REPEATED REQUESTS FOR REFUND BUT PROMISED TO REPLACE "NEXT FAILURE" AT HALF OFF PARTS AND LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291399November 8, 2009
FUEL SYSTEM, GASOLINE
PERSISTENT STRONG GAS SMELL IN/OUT OF CAR. UPON INVESTIGATION, GAS LEAK ON/AROUND FUEL PUMP WITH RESIDUE VISIBLE ON BOTTOM OF GAS TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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