Volvo XC90 Complaints

1,540 consumer complaints on file.

#10280840August 18, 2009
FUEL SYSTEM, GASOLINE
VOLVO XC90 2004 FUEL PUMP LEAK AT FUEL TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279847August 9, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
ADD ME TO THE LIST OF XC90 T6 OWNERS THAT HAD TO REPLACE A DEFECTIVE TRANSMISSION. I BARELY EVADED A CATASTROPHIC ACCIDENT WHEN THE TRANS FAILED AT A BUSY INTERSECTION. THERE ARE THOUSANDS OF POSTS ON VARIOUS FORUMS DETAILING SIMILAR EXPERIENCES. VOLVO HAS DONE NOTHING TO ADDRESS THIS IRREFUTABLE PROBLEM. WHAT IS THE NHTSA DOING TO POTENTIALLY SAVE LIVES? LIKE SO MANY OTHERS, I HAVE BEEN QUIET HOPING THAT OTHERS SPEAK UP ON MY BEHALF. THERE ARE CLASS ACTION SUITS BEING INITIATED AROUND THE COUNTRY. ENOUGH IS ENOUGH. EITHER VOLVO ISSUE A RECALL AND CORRECT THE ISSUE OR THESE VEHICLES SHOULD BE REPLACED. I WAITED TWO MONTHS FOR THE LAST TRANSMISSION THAT WAS ON BACK-ORDER. HMMM, I WONDER WHY IT IS ON BACK-ORDER? ONE DOESN'T NEED TO BE A GENIUS TO FIGURE THAT OUT. I AM 3K INTO THE NEW TRANS AND ALREADY EXPERIENCED A SLIPPED GEAR SHIFT. I SENSE THAT THERE AREN'T MANY SURPRISED BY THIS. IT IS SAD TO SAY, BUT IT WILL LIKELY TAKE SOME LOST LIVES THAT ARE ATTRIBUTED TO THE FAULTY TRANSMISSION BEFORE SOMETHING IS DONE. I DIDN'T BUY A VOLVO TO WORRY ABOUT MY FAMILY'S WELFARE EVERYTIME THEY DRIVE THIS VEHICLE. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279796August 8, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
SLIPPAGE OF THE TRANSMISSION LEADING TO FAILURE OF THE TRANSMISSION AT 70,000 MILES. CAR FAILED ON THE HIGHWAY. VOLVO STATES THAT DO TO SO MANY FAILURES THERE ARE NO REPLACEMENT TRANSMISSIONS AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279376August 4, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT
NOV. 23, 2004 - PURCHASED A VOLVO XC90 T6 FROM LEHMAN VOLVO IN YORK, PA - THE VEHICLE HAD 10.042 MILES ON IT AT THE TIME OF PURCHASE JUNE 26, 2007 - AUTOMATIC TRANSMISSION NEEDED TO BE REPLACED - VOLVO OF CARY IN NC PAID FOR THE TRANSMISSION AND WE PAID FOR THE LABOR - $1425 - MILEAGE 68,306 FEB. 2008 - THE TRANSMISSION SERVICE REQUIRED LIGHTS/MESSAGE CAME ON PERIODICALLY WHILE WE WERE TRAVELING IN THE NE- WE CALLED VOLVO OF CARY AND THEY SAID THAT IF WE CONTINUED TO SEE THE LIGHT TO BRING IT TO A DEALER WHERE WE WERE MARCH 2008-JULY 2009 - A VARIETY OF MESSAGES WOULD APPEAR PERIODICALLY SAYING THAT TRANSMISSION SERVICE WAS REQUIRED OR URGENT JULY 7, 2009 - I TOOK THE VEHICLE TO VOLVO OF CARY WHILE THE LIGHT WAS ON STATING THAT TRANSMISSION SERVICE WAS NEEDED AS THEY INSTALLED AN UPDATED VERSION OF TRANSMISSION SOFTWARE - $123.38 MID-JULY 2009 - THE TRANSMISSION BEGAN TO SLIP NOTICEABLY JULY 22, 2009 - COTTMAN TRANSMISSION REBUILT THE EXISTING TRANSMISSION - $3643.04 - MILEAGE 116,030. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279136August 3, 2009
STRUCTURE
DISCOLORING OF HOOD NOTICE THE HOOD PAINT IS CRACKING AND PEELING. TAKEN IT TO AND BODY SHOP AND IT WAS A VOLVO SPECIAL STATED THE CAR WAS HOOD WAS REPAINTED BEFORE PURCHASE NOW ITS PEELING AND DISCOLORING WHICH IT WILL SPREAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279162August 3, 2009
FUEL SYSTEM, GASOLINE
AFTER ALMOST 6 MONTHS OF NOT USING MY VEHICLE AND AFTER TAKING IT TO GET ITS MANDATORY MAINTENANCE, ALL OF A SUDDEN I WAS SMELLING GAS FUMES IN MY GARAGE. NOW I HAVE TO REPLACE THE FUEL PUMP AND PAY MORE THAN $1100. IT IS HEALTH HAZARDOUS AND DANGER SITUATION AND I CAN'T BELIEVE THAT VOLVO HASN'T RECALLED THIS PART AFTER SO MANY COMPLAINTS. NO INJURIES, FIRES OR PROPERTY DAMAGE BECAUSE I TOOK MY VEHICLE IMMEDIATELY TO THE DEALERSHIP BUT IT COULD HAD HAPPEN SINCE MY WATER HEATER AND MY VEHICLE WERE IN THE SAME AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278646July 29, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM
I HAVE A 2005 VOLVO XC90 T6 WITH 71000 MILES ON IT. ON 7/23/09 THE TRANSMISSION BEGAN TO "SLIP" AND I TOOK IT TO THE VOLVO DEALERSHIP ON 7/24/09 FOR THEM TO DIAGNOSE THE PROBLEM. THE TRANSMISSION ON THIS 4 YEAR OLD VEHICLE NEED TO BE REPLACED AT A COST OF $5,300.00. VOLVO HAS BEEN AWARE OF THE PROBLEM AND SO FAR HAS NOT OWNED UP TO RESPONSIBILITY. THE TRANSMISSION SLIPS IN LOW GEARS AND UPON ACCELERATION. IT IS A SAFETY ISSUES BECAUSE IF THE TRANSMISSION SLIPS WHILE MERGING ONTO THE HIGHWAY IT COULD CAUSE AN ACCIDENT OR AT ANY OTHER TIME FOR THAT MATTER. IT IS A VERY COMMON PROBLEM AND VOLVO SHOULD MAKE THIS A RECALL TO PROTECT THE SAFETY OF THEIR CUSTOMERS BUT THUS FAR THERE HAS BEEN NO RECALL. THE TRANSMISSION IS ON BACK ORDER FOR 1 - 2 MONTHS WHICH IS COMPLETELY UNACCEPTABLE FROM ANY CONSUMER OR SAFETY STANDPOINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278245July 24, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 VOLVO XC-90, TRANSMISSION FAILURE. "TRANSMISSION SERVICE URGENT' LIGHT CAME ON AND THE TRANSMISSION BEGAN SLIPPING AT 131,997 MILES; IN JULY 2009. THIS WAS A NEW TRANSMISSION, REPLACED BY THE DEALER AT 76,994 MILES IN JANUARY 2008. THE VEHICLE HAS ONLY BEEN SERVICED BY THAT DEALERSHIP. THE NEW TRANSMISSION LASTED LESS THAN 18 MONTHS AND LESS THAN 54,000 MILES AT A COST OF OVER $5,000.00. THE REPLACEMENT TRANSMISSION WAS EITHER DEFECTIVE OR NOT NEW, WHICH IS WHAT WAS PROCLAIMED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278015July 23, 2009
SEAT BELTS
WE PURCHASED A 2004 VOLVO XV 90 IN AUGUST 2006. LAST MONTH, JULY OF 2009, MY SEVEN YEAR-OLD DAUGHTER REACHED FOR HER SEAT BELT IN THIRD ROW OF THE VEHICLE AND ANNOUNCED IT WAS BROKEN. NOTHING UNUSUAL HAPPENED TO THE VEHICLE TO CAUSE THIS. OUR MECHANIC, HABEGGAR AUTO IN MILWAUKEE, WISCONSIN, INFORMED US THIS SEAT BELT WAS A RECALLED ITEM AND ADVISED I CONTACT VOLVO IMMEDIATELY TO HAVE IT FIXED. THE MECHANIC ALSO TOLD ME THE INFORMATION HE GOT FROM ALLDATE ONLINE INDICATED THAT SEAT BELT WAS ALREADY FIXED BUT FAILED AGAIN. WHEN I CALLED VOLVO CUSTOMER CARE AT 1-800-458-1552 I WAS TOLD I NEEDED TO GO TO A CERTIFIED VOLVO DEALER. I THEN TOOK IT TO JENKINS VOLVO IN MILWAUKEE, WISCONSIN. THEY VERIFIED THE FACT THAT IT WAS A RECALLED ITEM. BUT WHEN THEY CONTACTED VOLVO THEY WERE TOLD VOLVO WOULD NOT COVER THE REPAIR ($171) OR THE INSPECTION OF THE OTHER SEAT BELTS THAT WERE ALSO RECALLED. I HAVE EMAILED VOLVO CUSTOMER CARE ASKING THEM TO PLEASE RECONSIDER. THIS IS A TERRIBLE SITUATION. CHILDREN ARE AT RISK BECAUSE AN ADULT WOULD RARELY SIT IN THE THIRD ROW. WE PURCHASED A VOLVO FOR ITS SAFETY FEATURES AND THEY WON'T EVEN PAY FOR THEIR MISTAKE? ALTHOUGH THE DOLLAR AMOUNT TO FIX THE ONE SEAT BELT ISN'T HUGE, I DON'T TRUST THE OTHER SEAT BELTS. THE RECALL WAS ON THE SEAT BELTS IN SECOND AND THIRD ROW. I WANT THEM INSPECTED. WE HAVE A SEVEN YEAR-OLD AND FOUR YEAR-OLD AND OFTEN TRANSPORT THEIR FRIENDS. I WILL NOT PUT THEM AT RISK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278145July 23, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION ON A 2005 VOLVO XC90 FAILED WHILE DRIVING ON I-95 HEADING ONTO RI RT 37. THIRTY-FIVE MILES PRIOR TO THIS FAILURE VOLVO DEALER UPGRADED THE SOFTWARE TO REMEDY THE "TRANSMISSION SERVICE URGENT" PROBLEM AT A COST OF $200. THIS SEEMS TO BE A COMMON AND EXTREMELY COSTLY PROBLEM AMONG XC90S AND MUST BE REMEDIED BY VOLVO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274605June 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
TL*THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT NOTICED TRANSMISSION AND RADIATOR FLUID NEAR HER VEHICLE. SHE EXPERIENCED HARD SHIFTING WHEN CHANGING GEARS. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRANSMISSION LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER AND TURNED OFF THE VEHICLE. THE VEHICLE WOULD NO LONGER "PULL" AND WAS TOWED TO THE DEALER. SHE WAS INFORMED THAT A NEW TRANSMISSION AND RADIATOR WERE NEEDED. SHE ALSO FOUND OUT THAT THE RADIATOR COOLANT CONTAMINATED THE TRANSMISSION. THE REPAIR WOULD COST APPROXIMATELY $5,900. THE CONTACT WROTE A LETTER TO THE PRESIDENT OF THE MANUFACTURING COMPANY, BUT DID NOT RECEIVE A RESPONSE. SHE ALSO SPOKE WITH THE MANUFACTURER'S CUSTOMER SERVICE LINE AND WAS INFORMED THAT THEY COULD NOT ASSIST BECAUSE THE VEHICLE WAS OUTSIDE OF THE WARRANTY. THE CURRENT MILEAGE WAS APPROXIMATELY 122,000 AND FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273923June 15, 2009
ELECTRONIC STABILITY CONTROL (ESC)
ACCUMULATION OF AIRBORNE DEBRIS SUCH AS LEAVES AND DIRT IN THE DRAIN TUBES FOR THE SUN ROOF PLUGS DRAINS CAUSING WATER TO RUN INTO CABIN AND ACCUMULATE (GALLONS) UNDER CARPETING ON BOTH DRIVER AND PASSENGER SIDES. YAW SENSOR IS UNDER PASSENGER SEAT AND FAILS DUE TO EXPOSURE TO WATER. SKID CONTROL SYSTEM FAILS WITHOUT INPUT FROM YAW SENSOR. MUCH ONLINE RESEARCH WAS REQUIRED TO LEARN CAUSE OF FAILURE BECAUSE DEALER DENIED THERE WAS WATER AND THAT FAILURE OF SENSOR WAS PROBABLY DUE TO TILTING THE CAR ON JACK OR OTHER, UNSEATING COMPONENT IN SENSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273725June 14, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2005 VOLVO XC90 T6 THE TRANSMISSION JUST FAILED AT ONLY 75000 MILES. MY SON BOUGHT THE SAME CAR AT THE SAME TIME AS ME BRAND NEW. HIS TRANSMISSION HAS BEEN REPLACED TWICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10270208May 28, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION (WITHOUT WARNING) IN MY 2003 VOLVO XC90 T6 WENT OUT (NO REVERSE & WONT SHIFT OUT OF 3RD GEAR). IT IS AN AUTOMATIC. THERE ARE MANY OWNERS OF THIS VEHICLE WHO HAVE EXPERIENCED THE SAME PROBLEM IT HAS BEEN INDEPENDENTLY DIAGNOSED AS A DEFECT WITH THE PARTICULAR TRANSMISSION THAT VOLVO CHOOSE TO PUT IN THIS MODEL VEHICLE. MOST OWNERS HAVE BEEN TOLD BY DEALERS THERE IS NOTHING THAT CAN BE DONE FOR THEM (MOST PROBLEMS OCCUR BETWEEN 40 - 60,000 MILES & ARE OUT OF WARRANTY) EXCEPT SELL THEM A NEW OR REBUILT TRANSMISSION (APPROX. $5,000). MY VEHICLE HAS 75K MILES & I HAVE MY VEHICLE AT A REPAIR SHOP WAITING TO SEE WHAT MY OPTIONS ARE. I HAVE BEEN TOLD BY TWO MECHANICS THAT THE TRANSMISSION NEEDS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10270135May 27, 2009
AIR BAGS, ELECTRICAL SYSTEM
WHEN WORKING ON THE AUDIO/CD/RADIO OF THE CAR, THIS GENERATES AN SRS SERVICE URGENT MESSAGE TO BE DISPLAYED ON THE DASH. THIS APPEARS TO BE A COMMON PROBLEM WITH VOLVOS IF YOU CHECK THE MESSAGE BOARDS. PEOPLE SHOULD BE ABLE TO WORK/CHANGE OUT THEIR STEREOS WITHOUT THE FEAR OF THE AIRBAGS WORKING AFTER WORDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269896May 26, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, UNKNOWN OR OTHER
1. SINCE DAY 1, THE TRANSMISSION ON MY 2004 VOLVO-XC90 HAS ALWAYS GIVEN ME TROUBLE, IT DOESN'T ENGAGE TROUGH GEAR AS QUICKLY AS IT SHOULD. ON MAY 25TH 2009, THE TRANSMISSION COMPLETELY WENT OUT LEAVING ME IN THE MIDDLE OF THE INTERSECTION WITH CARS BEHIND ME TRAVELING 35 MILES AND ALMOST CAUSED AN ACCIDENT. 2. THE TRANSMISSION HAS NEVER OPERATED PROPERLY SINCE I PURCHASED THE CAR IN APRIL OF 2009. THE SHOP AND EVERY OTHER ONE I CALLED KNEW EXACTLY WHAT THE PROBLEM WAS. THEY SAID THAT THE TRANSMISSION IN THIS MODEL AND YEAR WAS A FAULTY GM TRANSMISSION AND HAVE SEEN MANY IN FOR THIS TYPE OF SERVICE. I DID SOME RESEARCH ON THE INTERNET AND FOUND THAT MANY OWNERS HAVE EXPERIENCED THE SAME PROBLEM, THE EXACT PROBLEM. I BOUGHT IT FROM AUTOWEST ACURA IN SAN JOSE, I ASK THEM FOR HELP WITH THAT MATTER, (4 TIMES) THEY WERE EVASIVE AND REFUSED TO HELP, OR TO GET TO ANY ARRANGEMENT. THE "TRANSMISSION SERVICE URGENT" LIGHT CAME ON. TOOK THE CAR TO THE DEALER AND THEY SAID I NEED A NEW TRANSMISSION. THERE SEEMS TO BE A LARGE NUMBER OF THESE SAME COMPLAINTS FOR THIS SAME CAR FROM VOLVO. THERE IS A SERIOUS PROBLEM WITH THIS CAR AND I'M WRITING YOU FOR CONSUMER PROTECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269627May 21, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2003 VOLVO XC90 T6. THE TRANSMISSION FAILED ONCE AT 66,000 MILES AND WAS REPLACED. AT THAT TIME VOLVO PAID 50% OF THE COST. MY COST WAS $2,700. IT HAS NOW FAILED AGAIN AT 107,000 AND IS NOW AWAITING ITS THIRD TRANSMISSION. I HAVE FILED A COMPLAINT AT VOLVO CUSTOMER SERVICE ON THE WEBSITE . VOLVO IS OFFERING TO PROVIDE THE PARTS IF I PAY FOR THE LABOR. THE CAR FAILED ON THE NEW YORK TURNPIKE CREATING A DANGEROUS, SCARY SITUATION. THE CAR WAS TOWED TO A VOLVO DEALER IN ALBANY, NY. I LIVE IN COLUMBUS OHIO. I NEEDED TO RENT A CAR @ A COST OF $355 TO RETURN TO COLUMBUS. THE CAR IS IN ALBANY AWAITING REPAIR. I HAVE RECEIVED A CALL FROM BETTY WITH VOLVO, TELEPHONE 800-458-1552 X 1977. VOLVO WILL COVER THE PARTS IF I COVER LABOR. THE LABOR WILL COST $1,800. I WILL ALSO NEED TO INCUR THE COST OF A PLANE TICKET TO RETURN TTO ALBANY. DUE TO THE HIGH COSTS I WILL NEED TO INCUR TO FIX THE CAR UNDER VOLVO'S CURRENT OFFER, I WOULD LIKE TO CONSIDER MY OPTIONS. THANKS VERY MUCH FOR YOUR HELP IN THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269562May 20, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I'VE BEEN GETTING A ROARING SOUND FROM UNDER MY '04 VOLVO XC90 T6. AFTER SPENDING $3000 REPLACING AN "ANGLE ARM" AT THE VOLVO DEALERSHIP, THERE'S BEEN NO IMPROVEMENT. I'M NOW TOLD I NEED TO REPLACE MY TRANSMISSION. COST ESTIMATE IS $7000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269394May 19, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
FAILURE OF TRANSMISSION IN A 2004 VOLVO XC 90 WITH 64,000 MILES WHILE DRIVING ON THE HIGHWAY. ENTIRE TRANSMISSION AND RADIATOR HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269298May 18, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 VOLVO XC90 - TRANSMISSION IS "STUCK" IN 3RD GEAR. I JUST FOUND OUT THE TRANSMISSION IS BUILT BY GM. NO WONDER THERE IS A PROBLEM! THE DEALER SAID TO "FIX" THE PROBLEM WOULD BR $6K+. HE SAID THE AXLE HAD LEAKED GREASE INTO THE TRANSMISSION AND IS CAUSING THE ISSUE. GM BUILT THE TRANSMISSION AND THIS IS NOT THE FIRST TIME I HAVE HEARD OR READ ABOUT THE SAME PROBLEM. THE CAR IS SLUGGISH FROM A DEAD STOP WHICH IS DANGEROUS AND WILL CAUSE AN ACCIDENT. THE VEHICLE IS NOT SAFE TO DRIVE. IF VOLVO CARES ABOUT THEIR REPUTATION THIS MUST BE ADDRESSED AND OF COURSE GM SHOULD WORK OUT SOMETHING WITH THE DRIVE TRAIN MANUFACTURE. FAITH IN VOLVO HAS BEEN DAMAGED. NONE OF THE DEALERSHIPS SEEM TO UNDERSTAND WHAT THE ISSUE IS OR HOW TO FIX THE PROBLEM WITHOUT REPLACING THE WHOLE TRANSMISSION. THERE WILL BE AN ACCIDENT DUE TO LACK OF PERFORMANCE IF NOT ALREADY. THIS IS A SERIOUS ISSUE. ALSO, ONE WOULD THINK THE TRANSMISSION COULD SEIZE UP AT FREEWAY SPEEDS. MY COMPLAINT IS THIS IS A PURE PRODUCT QUALITY CONTROL ISSUE. PLEASE ADDRESS AND/OR ADVISE HOW TO RESOLVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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