Volvo XC90 Complaints

1,540 consumer complaints on file.

#10303409January 31, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
ON THE WAY BRINGING OUR DAUGHTER HOME FROM HOSPITAL, THIRD GEAR WENT OUT OF THE TRANSMISSION. AFTER SAVING ENOUGH MONEY TO REPLACE THE TRANSMISSION, NOT FIVE THOUSAND MILES LATER THE REVERSE GOES OUT OF THE TRANSMISSION THAT WE REPLACED, LEAVING MY SIX MONTH OLD DAUGHTER AND I STRANDED. THE VEHICLE IS NOW SITTING AT THE TRANSMISSION SHOP, AND HAS BEEN FOR SEVEN MONTHS, WAITING TO GET FIXED. HOWEVER, I AM NOW A SINGLE MOTHER TRYING TO GO TO SCHOOL AND LIVE OFF OF FINANCIAL AID, SO WHAT I AM SAYING; THERE IS OBVIOUSLY SOMETHING WRONG WITH THESE TRANSMISSIONS. PLEASE INVESTIGATE FURTHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303222January 29, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE, LATCHES/LOCKS/LINKAGES, SERVICE BRAKES, HYDRAULIC, EQUIPMENT
DRIVING ON 210-WEST, MY CAR LOST POWER WITHOUT WARNING. THE FUEL PUMP HAD BEEN REPLACED ON JAN. 26, 2010, TO CORRECT THE STRONG SMELL OF GASOLINE INSIDE AND OUTSIDE OF THE CAR. OTHER PROBLEMS HAVE BEEN REPLACING THE BRAKE PADS TWICE, REPLACING THE ABS, FAULTY GPS AND CD PLAYER, FRONT PASSENGER DOOR AUTOMATIC LOCK NEEDS MOTOR REPLACED, SLOSHING SOUND OF WATER HEARD INSIDE THE CAR AFTER RAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302641January 27, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2004 VOLVO XC90 SUV. IN SEPTEMBER 2009 , DURING AN OUT OF TOWN TRIP, THE TRANSMISSION EMERGENCY INDICATOR LIGHT CAME ON READING "URGENT TRANSMISSION SERVICE REQUIRED". THE VOLVO WAS TAKEN TO A VOLVO DEALER IN MA. AND THE SOFTWARE WAS REPROGRAMMED AND THE VEHICLE CHECKED. THE LIGHT WENT OUT AND I DROVE HOME TO IN. ON JAN. 11, 2010, THE TRANSMISSION LIGHT CAME ON AGAIN AND MY VOLVO WAS TAKEN TO THE DEALER CHECKED AND SOFTWARE REPROGRAMMED. IN ADDITION, THE VOLVO WAS SLOW TO EXCELLERATE AND A NOISE WAS EVIDENT IN THE REAR END OF THE VEHICLE, ON JAN. 13, 2010, THE TRANSMISSION LIGHT CAME ON A THIRD TIME AND THE VOLVO IS NOW PARKED AT THE DEALER AWAITING A NEW TRANSMISSION. I THOUGHT A TRANSMISSION IS SUPPOSSED TO LAST FOR TEN YEARS. IS THIS NOT TRUE? THEY WILL GIVE ME A NEW TRANSMISSION WITH ONLY A ONE YEAR GUARANTEE. IS THIS FAIR? WAS THERE A DEFECT IN THIS PARTICULAR MAKE / MODEL / YEAR OF VOLVO? *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302446January 26, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 VOLVO XC90 T6 WITH 75000 MILES ON IT THAT I BOUGHT BRAND NEW, OUT OF THE BLUE WITH NO WARNING HAD TOTAL TRANSMISSION FAILURE ON THE TRI-STATE TOLLWAY. HAD REGULAR SERVICING AND MAINTENANCE PERFORMED NEVER HAD LOSS OF FLUIDS OR ANY SIGNS OR WARNING LIGHTS. ESTIMATED OVER $6000 TO REPAIR. I CAN'T BELIEVE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302017January 23, 2010
FUEL SYSTEM, GASOLINE
I OWN A 2004 VOLVO XC 90 SUV. I BEGAN SMELLING STRONG GASOLINE FUMES/ODORS INSIDE THE VEHICLE AND OUTSIDE THE VEHICLE. THIS SMELL IS GETTING STRONGER AND IS STARTING TO CAUSE HEADACHES AND EYE AND NOSE IRRITATION TO ME AND PASSENGERS. IT APPEARS TO BE A HUGE PROBLEM WITH THIS MODEL BECAUSE MANY PEOPLE HAVE EXPRESSED THE SAME COMPLAINT AND ARE ALSO CONCERNED ABOUT THE OTHER POTENTIAL SAFETY/HEALTH ISSUE BEING A POSSIBLE FIRE OR EXPLOSION FROM THESE GASOLINE FUMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300568January 21, 2010
EQUIPMENT
2003 VOLVO XC90 SPARE TIRE PROBLEM. *NJ THE CONSUMER STATED WHILE DRIVING ON A SECONDARY ROAD, THE SPARE TIRE FELL FROM UNDERNEATH THE VEHICLE. THE SPARE TIRE HAD NEVER BEEN REMOVED. THE CAUSE OF THE PROBLEM WAS DETERMINED TO BE A FRAYED CABLE THAT BROKE WHICH HELD THE SPARE TIRE TIGHT AGAINST THE BOTTOM OF THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300418January 20, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM
FAILED TRANSMISSION; SUDDEN/UNANTICIPATED LOSS OF ACCELERATION; AT DEALERSHIP FOR COMPLETE TRANSMISSION REPLACEMENT INCLUDING REQUIRED REPLACEMENT OF RADIATOR AND FUEL LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300323January 19, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2005 VOLVO XC90. WHILE DRIVING 45 MPH, HE HEARD A LOUD NOISE. HE SHUT THE ENGINE OFF AND HAD THE VEHICLE TOWED TO A MECHANIC. HE WAS TOLD BY THE MECHANIC THAT THE REAR BEARING NEEDED TO BE REPLACED BECAUSE THERE WAS NO OIL GETTING TO THE BEARING (BY DESIGN). HE CALLED THE MANUFACTURER AND WAS INFORMED THAT THEY COULD NOT ASSIST HIM. THE VEHICLE WAS BEING REPAIRED WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS 76,431. THE FAILURE MILEAGE WAS APPROXIMATELY 76,380.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299965January 16, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM
I AM THE OWNER OF A 2005 XC90 VOLVO WITH 79,000 MILES ON IT AND THE TRANSMISSION HAS FAILED AND NEEDS TO BE REPLACED. MY CAR BROKE DOWN ON A BUSY INTERSTATE AND I BARELY EVADED A CATASTROPHIC ACCIDENT WHEN THE TRANS FAILED AND MY VEHICLE CAME TO AN ABRUPT STOP (ENDANGERING THE LIFE OF MY FAMILY OF 7 TRAVELING IN THE CAR). THIS COMMON PROBLEM IN THE 2005 XC90'S AUTOMATIC TRANSMISSIONS ARE WELL DOCUMENTED THROUGHOUT THE INTERNET BY VOLVO OWNERS. ADDITIONALLY, SHREDDED METAL REACHED THE RADIATOR AND OTHER COOLANT DEPARTMENTS THAT ALSO NOW NEED TO BE REPLACED. THE TOTAL COST OF REPAIRING THE DAMAGE CAUSED IS $6,700.00. I BOUGHT THIS CAR TO PROVIDE MY FAMILY A SECURE VEHICLE WHILE I AM DEPLOYED. I EXPECTED THE VEHICLE TO LAST AT LEAST TO 100,000 MILES. THE CAR IS ONLY 4 YEARS OLD AND ALREADY NEEDS THE TRANSMISSION REPLACED.. I CONTACTED VOLVO AND IT IS TAKING THEM A LONG TIME TO GET BACK TO ME. MY CAR IS SITTING AT A REPAIR SHOP WHILE I WAIT FOR A PHONE CALL TO SEE IF THEY WILL HELP COVER THE COSTS OR NOT. A VOLVO TECHNICAL SUPPORT REPRESENTATIVE ADMITTED TO ME THAT THEY ARE AWARE THAT THIS IS A COMMON PROBLEM WITH THE 2005 MODEL BUT ARE NOT SAYING THAT THEY WOULD COVER THE EXPENSES OR INITIATE A RECALL, RATHER SHE SAID THAT THEY WOULD "SEE" IF THEY COULD ASSIST ME IN SOME WAY. AGAIN, I HAVE NOT HEARD FROM THEM AND CONTINUE TO CALL BUT HAVE NOT MADE ANY PROGRESS WITH THEM. AFTER DOING SOME RESEARCH IT IS OBVIOUS THAT MANY VOLVO OWNERS OF THE XC90 2005 ARE HAVING THE SAME PROBLEM AND THIS NEEDS TO BE ADDRESSED BY THE NHTSA SO THAT VOLVO IS HELD ACCOUNTABLE FOR A FAULTY PRODUCT THAT HAS BEEN CLEARLY DOCUMENTED. THERE ARE THOUSANDS OF POSTS ON VARIOUS FORUMS DETAILING SIMILAR EXPERIENCES. VOLVO HAS DONE NOTHING TO ADDRESS THIS IRREFUTABLE PROBLEM. WHAT IS THE NHTSA DOING TO FORCE VOLVO TO INITIATE A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299811January 14, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
VOLVO XC 90 2003 T6 TRANSMISSION CATASTROPHIC FAILURE ON 10/23/09 I PURCHASE MY VOLVO XC 90 2003 T6 WITH 85000 MILES, ON 01/07/10 I HAD A TOTAL COLLAPSE OF MY TRANSMISSION AROUND $8,000.00! THANK'S GOD I BUY EXTENDED WARRANTY FOR TRANNY AND ENGINE. BUT TO HAVE MY TRANNY CERTIFY BY VOLVO I HAVE TO BUY A NEW RADIATOR, COST OVER $1,000.00! (INCLUDED REPLACEMENTS PARTS), NO SENSE AT ALL! IN MY UNDERSTANDING THIS VEHICLE HAS A CHRONIC TRANSMISSION PROBLEM AND I'M NOT SUPPOSED TO BE RESPONSIBLE FOR ANY OF THESE COST! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299118January 12, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT SHIFT INTO THIRD GEAR. A LOCAL MECHANIC INFORMED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT PREVIOUSLY NOTICED THAT THE TRANSMISSION WOULD SLIP WHEN SHE WAS SHIFTING FROM ONE GEAR TO ANOTHER. THE CURRENT AND FAILURE MILEAGES WERE 100000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298981January 11, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WE HAVE RECENTLY HAD TRANSMISSION FAILURE ON 2005 VOLVO XC90 T6 AWD AT 59,700 MILES. WE ARE 2ND OWNER AND BOUGHT 12/31/09 WITH 59,074 AND CARFAX CHECK WAS STELLAR. THE VEHICLE IS JUST 9,700 MILES OUT OF WARRANTY. WE HAVE CONTACTED VOLVO USA CONCERNING 'GOODWILL POLICY' AND VEHICLE IS AT TULSA DEALER WHO ARE ALSO WORKING FROM THEIR END. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299040January 11, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298779January 8, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR HAD TRANSMISSION PROBLEMS THAT HAPPENED AT RANDOM AROUND 72000 MILES. NOW AGAIN AT 90500 MILES. BOTH TIMES TRANSMISSION FAILED, OUR TWO CHILDREN (ISABELLA 2 MONTHS OLD AND SOPHIA 21 MONTHS) WERE IN THE CAR. THIS IS HIGHLY UNSAFE FOR A CAR THAT IS MARKETED TO FAMILIES AND ALSO FOR AN INDIVIDUAL. CAR IS A VOLVO XC 90 T6 2004 EDITION. NUMEROUS CONSUMER COMPLAINTS ARE REGISTERED THROUGHOUT THE INTERNET. TOOK CAR TO A VOLVO DEALER THIS WEEK AND THEY SAID THEIR GOODWILL WARRANTY WHERE THEY REPLACE THE TRANSMISSION 100 PERCENT FREE WAS DENIED BECAUSE OUR TRANSMISSION LOOKED REBUILT. THIS VEHICLE SHOULD BE RECALLED FOR NUMEROUS REASONS, THE TRANSMISSION BEING THE MAIN ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298397January 6, 2010
ELECTRICAL SYSTEM
ELECTRICAL ISSUE RESULTING IN SUPPOSED BRAKE FAILURE AND SRS FAILURE. THIS IS WITHOUT A DOUBT A SAFETY ISSUE THAT VOLVO CARS OF AMERICA NEEDS TO ADDRESS. THE WARNING LIGHTS COME ON INTERMITTENTLY POSSIBLY DUE TO A WEAK BATTERY AND/OR FAULTY COMPUTER. OTHER OPERATING COMPONENTS GO ON AND OFF (E.G. SPEEDOMETER, TACHOMETER, TURN SIGNALS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298466January 6, 2010
WHEELS
I HAVE 2004 VOLVO XC90 2.5T. AT APPROXIMATELY 60,000 MILES, TWO OF THE WHEEL BEARINGS (1 FRONT, 1 REAR) MALFUNCTIONED. THE FRONT WAS SO LOOSE, THE WHEEL ALMOST FELL OFF AT HIGH SPEED. I HAD TO HAVE THE VEHICLE TOWED TO A MECHANIC. AT APPROXIMATELY 100,000 MILES, THE OTHER FRONT WHEEL BEARING MALFUNCTIONED. ONCE AGAIN, THE WHEEL ALMOST FELL OFF AT HIGH SPEED. NOW AT 123,000 MILES, THE OTHER REAR WHEEL BEARING HAS MALFUNCTIONED. I AM A SAFE DRIVING MOTHER OF TWO. THE VEHICLE IS NEVER DRIVEN OFF ROAD. I LIVE IN SOUTHWESTERN COLORADO WHERE WE DO HAVE SNOW AND ICE IN THE WINTER. MY MECHANIC HAS TOLD ME THAT HE HAS REPLACED MANY WHEEL BEARINGS ON XC90'S OVER THE PAST FEW YEARS. I'VE ALSO READ MANY POSTS ONLINE FROM OTHER XC90 OWNERS ABOUT THE FAILURE. HERE IS A LINK TO A DISCUSSION REGARDING VOLVO'S RECOGNITION OF THE DEFECT: HTTP://FORUMS.SWEDESPEED.COM/ZEROTHREAD?CMD=PRINT&ID=57983. I CALLED VOLVO CUSTOMER CARE AND THEY SAID THAT THEY DO NOT HAVE ANY PLANS TO RECALL THESE WHEEL BEARINGS. I FEEL THIS IS A SAFETY CONCERN AND WOULD LIKE TO BRING THIS DEFECT TO YOUR ATTENTION AND REQUEST RECALL CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298333January 5, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 VOLVO XC90. SHE STATED THAT WHILE STARTING THE VEHICLE IT IDLES EXCESSIVELY AND THEN THE ENGINE SHUTS OFF. AFTER SHE TURNS THE VEHICLE BACK ON AND OPERATES NORMALLY AND THEN BEGINS IDLING ONCE AGAIN. THE MECHANIC STATED THAT THE COMPUTER INDICATED THAT THE AIR FLOW METER AND THE THROTTLE BODY GASKET NEEDED TO BE REPLACED. THE DEALER WAS CONTACTED AND THEY STATED THAT THEY WILL UPDATE THE FILES ON THE REPAIR AND THE FAILURE THAT OCCURRED. THE VEHICLE WILL BE REPAIRED AT THE OWNERS EXPENSE. THERE ARE NO RELATED RECALLS. THE FAILURE HAS OCCURRED FOR APPROXIMATELY 3 MONTHS AND HAS BECOME PROGRESSIVELY WORSE. THE FAILURE MILEAGE WAS 68000 AND CURRENT MILEAGE WAS 72000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298189January 4, 2010
ELECTRICAL SYSTEM
ON A ROAD TRIP ONE NIGHT, MY CAR LOST ALL ELECTRICAL POWER ON THE DASH. I CANNOT READ ANY GAUGES, TURN ON BLINKERS OR EMERGENCY FLASHER. WINDOWS AND RADIO, A/C IS DISABLED. AFTER ARRIVING, I RESTARTED THE CAR AND HAS AN "SRS FAILURE MESSAGE". I READ THAT THIS HAPPENS TO MANY XC90 OWNERS AND THE DEALERS/MANUFACTURE CANNOT CONFIDENTLY FIX THE PROBLEM. THEY THINK IT'S A CENTRAL ELECTRICAL MODULE (CEM) FAILURE. I THINK IT'S A GREAT SAFETY ISSUE WHEN TRAVELING ON A DARKENED HIGHWAY. I'M REPLACING THE CEM UNIT AT THE COST OF MORE THAN $1000 FOR PARTS AND LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297370December 29, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT
WE OWN A 2005 VOLVO XC90 AND IT HAS 54K MILES ON IT. WE HEARD A WHINING SOUND FROM THE REAR AND TOOK IT TO THE DEALER AND THEY SAID THE REAR HUB BEARINGS NEED TO BE CHANGED. WE WERE NOT CONVINCED AND TOOK IT TO OUR AUTO MECHANIC WHO WORKS ON OUR AVALON, HE LOOKED AT IT AND AFTER SPENDING 5HRS ON IT CAME TO THE CONCLUSION THAT IT WAS THE REAR DIFFERENTIAL. WE WENT BACK TO THE VOLVO DEALER AND ASKED HIM TO CHECK AGAIN AND SAID IT MAY BE THE TRANSMISSION. THEY CAME BACK AND SAID YES IT IS THE REAR DIFFERENTIAL AND IT NEEDS TO BE REPLACED. THE PRICE TAG WAS FOR $5200. THIS SEEMS TO BE THE PROBLEM WITH ALL THE XC90'S. WE ARE AFRAID TO DRIVE THIS CAR ON THE HIGHWAY NEVER KNOWING WHEN OUR TRANSMISSION WILL GIVE WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297250December 28, 2009
ELECTRICAL SYSTEM
I AM WRITING THIS LETTER TO NOTIFY THE NHTSA OF A TOTAL SYSTEM FAILURE OF MY 2005 VOLVO XC90 THAT I BELIEVE WAS DUE TO A MANUFACTURER DEFECT WHICH SHOULD BE PART OF A RECALL. AFTER DRIVING ON THE INTERSTATE (IN EXTREME RAINY CONDITIONS) FOR APPROX 2 HRS, THE CAR DISPLAYED A WARNING MESSAGE THAT READ ?ANTI-SKID DISABLED? AND THEN ?BRAKE SYSTEM FAILURE? AT WHICH POINT WE EXPERIENCED TOTAL BRAKE FAILURE. W/IN A MINUTE OF THIS HAPPENING, THE ENTIRE CONTROL PANEL ILLUMINATED THEN WENT BLANK AND ALL THE ELECTRONIC COMPONENTS IN THE CAR TURNED OFF, INCLUDING THE WINDSHIELD WIPERS. FORTUNATELY WE WERE ABLE TO MANEUVER THE CAR SAFELY TO SIDE OF THE ROAD (AFTER THE BRAKES REENGAGED)T. THE CAR WAS TOWED TO FREEDOM VOLVO IN VA BEACH, VA FOR INSPECTION AND REPAIR. UPON EXPLAINING THE INCIDENT TO THE SERVICE MGR, WE WERE INFORMED THAT THEY WERE WELL AWARE OF THE PROBLEM WE WERE DESCRIBING AS THEY HAD SEEN ?A RASH? OF THIS EXACT ISSUE A FEW YEARS BACK. I SUSPECT THAT MY CAR, WITH RELATIVELY LOW MILEAGE FOR A 2005 (32,000), WAS JUST CATCHING UP WITH THE OTHER 2005 XC90?S THAT HAD ALREADY EXPERIENCED THE PROBLEM. THE CAR WAS REPAIRED WITHOUT DELAY AND READY FOR PICK-UP WITHIN TWO DAYS. WE WERE TOLD THE PROBLEM STEMMED FROM WATER LEAKING IN ?OVER TIME? THROUGH THE ENGINE BAY HARNESS WHICH IN EFFECT CAUSED THE CENTRAL ELECTRONIC MODULE (CEM) TO SHORT OUT. AFTER ASKING THE SERVICE TECHNICIAN WHY THIS PROBLEM WAS NOT IDENTIFIED DURING THE RECOMMENDED MAINTENANCE CHECK-UPS (WHICH WAS COMPLETED ON OUR CAR JUST A FEW MONTHS PRIOR TO THIS INCIDENT), WE WERE INFORMED THAT THIS IS NOT SOMETHING THAT IS INSPECTED. HE DID GO ON TO STATE THAT HE HAS NOT SEEN ANY REPEAT PROBLEMS FOR THE VEHICLES THAT HE HAD COMPLETED THIS EXACT REPAIR. HE ALSO NOTED THAT THE ENGINE BAY HARNESS FOR THE XC90 WAS REDESIGNED AFTER '06. I REQUEST THAT THIS PROBLEM WITH THE ENGINE BAY HARNESS ON OLDER MODEL VOLVO XC90 BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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