Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#11280090November 25, 2019
AIR BAGS
2015 VOLKSWAGEN JETTA. CONSTITUENT WRITES REQUESTING FOR AIRBAG ON-OFF SWITCH. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282096November 24, 2019
ELECTRICAL SYSTEM
CAR WILL NOT TURN OFF - KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. HAVE TO PUSH THE STEERING WHEEL IN FORCEFULLY TO BE ABLE TO TURN KEY AND ENGINE OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281930November 23, 2019
UNKNOWN OR OTHER
I HAVE A 2019 VW JETTA GLI AND THE CAR STALLED WHILE I WENT COMING TO A STOP OR PREPARING TO TURN, EVEN WITH THE CLUTCH PRESSED AND THE CAR IN NEUTRAL IT HAPPENS LIKE 5 TIMES PER DAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281687November 22, 2019
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
AFTER EXITING THE FREEWAY AND GOT TO THE OVERPASS I HAD TO STOP, AFTER A ACCELERATED THE ENGINE SHUT DOWN, LOST ALL ELECTRICAL POWER EXCEPT FOR THE RADIO, FORTUNATELY AFTER THE OVERPASS WAS A DOWNGRADE SO THE CAR WAS ABLE TO COAST TO SAFETY ON TO THE SHOULDER. THIS HAS NOT BEEN THE FIRST INCIDENT WHERE THE VEHICLE HAS LOST COMPLETE POWER WHILE DRIVING IN CITY STREETS. THIS IS MY WIFE'S CAR, SHE HAD COMPLAINED TO ME OF THE CAR NOT STARTING AFTER SHE GOTTEN OFF WORK, WE TRIED TO JUMP STARTED IT AND IT STILL WOULD NOT START, SO IT HAD TO WAIT TILL I GOT OFF FROM WORK. SOON AS I GOT TO THE VEHICLE AFTER MY SHIFT, I TRIED TO CRANK START IT AND THE VEHICLE STARTED WITH OUT HESITATION. WHILE DRIVING IN THE CITY STREET, AFTER MAKING A STOP THE VEHICLE ENGINE SHUT OFF, I WAS UNAWARE SINCE THE RADIO WAS STILL PLAYING, SO MY WIFE POINTED OUT THIS HAD BEEN HAPPENING TO HER AS WELL, EVEN AFTER WE REPLACED THE BATTERY. SO I TOOK THE VEHICLE TO MY MECHANIC AND HE MENTIONED THAT THIS COULD BE AN ALTERNATOR PROBLEM, SO WE REPLACED THE ALTERNATOR AS WELL, BUT THE VEHICLE CONTINUES TO SHUT DOWN OR IT JUST WON'T START. I DECIDED TO CHECK THE WIRING TO THE BATTERY AND TO THE DISTRIBUTOR AND AFTER DOING THIS THE VEHICLE WILL START UP AGAIN. LAST EPISODE WAS ON 11/15/2019 AS I EXITED THE FREEWAY ON MY WAY TO WORK. WHEN I GOT HOME I REMEMBERED THAT MY WIFE HAD HANDED ME A COUPLE OF LATTERS FROM THE VW DEALER WITCH WE HAD OMITTED SINCE WE BOUGHT THE VEHICLE USED IN A CAR LOT. THIS IS HOW I FOUND OUT THAT THESE LETTERS WHERE NOTICES OF THE RECALLS ON THIS PARTICULAR VEHICLE. I SHARED THIS WITH A FRIEND THAT CLAIMS HE ALSO HAD THE SAME PROBLEM WITH A VW VEHICLE HE OWNED, HE EXPLAINED THAT THE PROBLEM IN HIS UNKNOWN VW MODEL, THE ELECTRICAL WIRING WAS AT FAULT. I'M SCHEDULED TO BRING THE VEHICLE IN FOR A RECALL FOR THE KEY COLUMN, WITCH IS NOT ASSOCIATED TO THE PROBLEM ACCORDING TO VW REP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281719November 22, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
FOR THE LAST 30,000 MILES MY VEHICLE HAS SPORADICALLY STALLED OUT OR SHUDDERED HEAVILY AS IF IT WAS ABOUT TO STALL WHILE DRIVING AT LOW SPEEDS OR ACCELERATING. THIS MONTH HOWEVER, MY VEHICLE STALLED OUT AND COMPLETELY LOST POWER FOR A FEW SECONDS WHILE DRIVING AT LOW SPEED IN HEAVY TRAFFIC ON THE INTERSTATE. EACH TIME I WAS DRIVING STRAIGHT AND NOT TURNING WAS INVOLVED. MY TRANSMISSION HAS BEEN REPLACED TWICE AND EACH TIME THIS DID NOT SOLVED THE ISSUE. THESE INCIDENTS KEEP INCREASING IN SEVERITY AND OCCUR RANDOMLY SO I DO NOT KNOW WHEN TO EXPECT. I FEEL UNSAFE WHEN THESE INSTANCES OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281546November 21, 2019
ENGINE
VEHICLE WILL STALL AT TIMES WHEN COMING TO COMPLETE STOP, OR WHEN COASTING IN NEUTRAL, WITH CLUTCH PEDAL DEPRESSED. VW DEALER RESET ECU ADAPTATIONS. ISSUE STILL REMAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281264November 20, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
HORN WILL NOT FUNCTION BELOW FREEZING AMBIENT TEMPERATURE; LIKELY MOISTURE INSIDE HAS FROZEN THE MECHANISM; WORKS FINE ONCE AMBIENT TEMPERATURE HAS RISEN ABOVE 32*F
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280831November 18, 2019
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE DRIVER'S SEAT CAUGHT FIRE WHILE DRIVING. THE CONTACT STATED THAT THE DRIVER'S SEAT FELT WARMER THAN USUAL WHILE THE SEAT WARMER WAS ACTIVATED. THE CONTACT PLACED A LUMBAR CUSHION ON THE SEAT AND FOUND THAT THE DRIVER'S SEAT WAS ON FIRE. THE SEAT BACK AND CUSHION WERE BURNED. THERE WERE NO INJURIES. THE FIRE DEPARTMENT WAS PRESENT TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO HERITAGE VOLKSWAGEN PARKVILLE (9215 HARFORD RD, PARKVILLE, MD 21234, (877) 398-1963) WHERE IT WAS DETERMINED THAT THE SEAT COVER AND COIL NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 190942827. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 197,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11280845November 18, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE OPERATING THE VEHICLE, IT JERKED WITHOUT WARNING. THE CONTACT HAD TO CONTINUE DRIVING IN ORDER FOR THE VEHICLE TO RETURN TO NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V333000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280869November 18, 2019
UNKNOWN OR OTHER
CAR DIES AT STOPS OR LOW SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280905November 18, 2019
UNKNOWN OR OTHER
TRANSMISSION ISSUE DRIVING HOME ON BELTWAY (I95) TRAVELING @ 58 MPH, WHEN THE CAR JERKED 2 TIME THEN LOST ACCELERATION POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280148November 14, 2019
UNKNOWN OR OTHER
THE KEY GETS STUCK IN THE IGNITION AND YOU CANNOT TURN THE VEHICLE OFF. HAPPENS ALL THE TIME AND ONLY MY SON CAN TURN IT OFF BY PUSHING THE KEY IN A CERTAIN AMOUNT AND TURNING THE KEY JUST RIGHT. HITTING IT WITH A HAMMER CAN WORK BUT AFRAID OF BREAKING THE KEY. I HAVE SEEN ONLINE THAT OTHERS HAVE THIS SAME ISSUE. WHEN I GET GAS I CAN'T EVEN TURN THE CAR OFF OR WHEN I GO INTO A STORE IF MY SON ISN'T WITH. MY HUSBAND CANNOT DO IT EITHER. ITS BEEN HAPPENING FOR ABOUT 2 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280188November 14, 2019
UNKNOWN OR OTHER
TRUNK WIRING HARNESS HAS SHORT CURCUIT WILL NOT OPEN . DEALER RECOMMEND REMOVE AND REPLACE TRUNK WIRING HARNESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280201November 14, 2019
POWER TRAIN
AT ABOUT 70,000 MILES, AS I WAS DRIVING HOME, THE TRANSMISSION ON MY CAR FAILED AND I WAS ONLY ABLE TO DRIVE IT IN 1ST GEAR. I WAS ABLE TO GET IT TO THE DEALERSHIP, AFTER WHICH THEY TOLD ME THIS WAS DUE TO THE MECHTRONIC UNIT IN MY HYBRID TRANSMISSION FAULTING. I WAS ONE THE HOOK FOR ABOUT $940 A LABOR COSTS TO GET A NEW ONE REPLACED IN MY CAR SO IT CAN RUN. WHEN I SEARCHED ON GOOGLE, I CAME TO FIND OUT THAT THE MECHTRONIC UNIT FAILURE IS A KNOWN ISSUE WITH THIS MODEL AND YEAR OF THE VOLKSWAGEN JETTA HYBRID AND IS DUE TO IT'S FAULTY DESIGN. THERE WAS A RECALL HOWEVER, IT DOES NOT INCLUDE MY PARTICULAR VIN. I AM HOPING THAT SOMEDAY THE RECALL IS EXPANDED TO INCLUDE MY VIN AS THIS HAS HAPPENED WITH SEVERAL OTHER 2014 VOLKSWAGEN JETTA HYBRIDS. VERY EXPENSIVE THING TO HAVE FAIL SO EARLY IN THE LIFE OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279826November 13, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING 65 MPH, THE ABS INDICATOR BEGAN TO BEEP. THE CONTACT APPLIED THE BRAKES, BUT THE BRAKES DID NOT SLOW THE VEHICLE DOWN INITIALLY. THE VEHICLE EVENTUALLY SLOWED DOWN AND THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND STOP THE VEHICLE FOR FIFTEEN MINUTES. THE CONTACT SLOWLY DROVE HOME WITH THE ABS AND OTHER UNKNOWN INDICATORS FLASHING AND THE FUEL GAUGE NEEDLE MOVED BACK AND FORTH ERRATICALLY. IT TOOK THE CONTACT HOURS TO DRIVE HOME. GUNTHER VOLKSWAGEN OF FORT LAUDERDALE (1660 S STATE RD 7, FORT LAUDERDALE, FL 33317, (954) 797-1660) INFORMED THE CONTACT TO LEAVE THE VEHICLE FOR DIAGNOSTIC TESTING. THE DEALER CONFIRMED THE ABS FAILED AND THE VIN WAS NOT INCLUDED IN A RECALL. THE DEALER STATED THAT THE REPAIR WOULD COST $2,800. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS CURRENTLY AT THE DEALER. THE FAILURE MILEAGE WAS 135,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279952November 13, 2019
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING 45MPH, EPC AND ENGINE LIGHTS CAME ON AND CAR SUDDENLY DECELLERATED, CAUSING TRAFFIC BEHIND ME TO DRIVE OFF THE SIDE OF THE ROAD TO AVOID HITTING ME. FORTUNATELY IT WAS ON A CURVE WITH ENOUGH ROOM TO AVOID A MULTI CAR ACCIDENT. THEN MY CAR ACCELERATED TO NORMAL AND I PARKED IT AND SHUT IT OFF. WHEN I RESTARTED IT, IT QUIETLY LOST POWER AND STALLED IN REVERSE ONLY. A FEW HOURS LATER I STARTED IT AND THE WARNING LIGHTS WERE OFF AND THE CAR WAS TOWED TO A SHOP WHERE NO ERROR CODES WERE SHOWING IN ORDER FOR THEM TO FIX IT AND IT SEEMED TO BE OPERATING NORMAL. SO, I DRIVE IT HOME BUT THIS INTERMITTENTLY AND SUDDENLY REOCCURS. AND EACH TIME I AM TOLD THAT THERE ARE NO ERROR CODES SHOWING SO THERE IS NOTHING THEY CAN DO (OR LIKE I'M IMAGINING IT IN OTHER WORDS). IT SEEMS THAT AFTER THE CAR SITS, WHATEVER IS WINKY, RESETS BY ITSELF OR SOMETHING...UNTIL IT HAPPENS AGAIN. I AM ATTACHING A PIC OF THE EPC AND ENGINE LIGHT TO PROVE THIS HAPPENS, EVEN THOUGH THEY ARE OFF BY THE TIME IT GETS TO SERVICE. TOW TODAY TOOK 3 HOURS TO ARRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279604November 12, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE EPC, DRL, ABS, TRACTION CONTROL, CHECK ENGINE, AND POWER STEERING DRIVE LINE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE OBD2 READER SYSTEM INFORMED HER OF ALL THE FAILURES. IN ADDITION, THE CONTACT STATED THAT ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND THE VEHICLE WOULD LOSE COMMUNICATION WITH THE ANTI-LOCK BRAKES WHILE DRIVING. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTIFICATION YEARS AGO AND TOOK THE VEHICLE TO BE SERVICED; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND WAS INFORMED THAT THE REPAIR WAS COMPLETED. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 171,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279613November 12, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V615000 (ELECTRICAL SYSTEM, STEERING). WHILE DRIVING 35 MPH, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS AND FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURES AND A POLICE REPORT WAS FILED. THE AIR BAGS DEPLOYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED NEW MOTORS SUBARU (8670 PEACH ST, ERIE, PA 16509, (814) 868-4805) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 25,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11279327November 11, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN GRABBING THINGS FROM INSIDE THE VEHICLE THROUGH AN OPEN WINDOW, PUSHING YOUR BODY AGAINST THE DOOR WITH KEYS IN A POCKET MAY COST THE VEHICLE TO THINK THAT YOU ARE PUSHING ON THE DOOR LOCK BUTTON AND HENCE CLOSING THE WINDOWS WHEN YOU ARE RETRIEVING THINGS INSIDE AND THE WINDOWS TAKE TOO LONG OF A TIME TO SENSE THAT SOMETHING IS BLOCKING THE WINDOWS AND HURT WHOEVER IS RETRIEVING ITEMS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11279400November 11, 2019
UNKNOWN OR OTHER
SUNROOF SHATTERED IN AN UPWARD DIRECTION WHILE DRIVING, SHORTLY AFTER, THE REAR WINDSHIELD ALSO SHATTERED WHILE DRIVING. NEITHER TIME WAS THE CAR HIT WITH ANYTHING OR ANYTHING OUT OF PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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