Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#11287677December 7, 2019
SERVICE BRAKES
I WAS DRIVING DOWN A BUSY CITY STREET, GOING ABOUT 30 MPH. I NOTICED THE CAR IN FRONT OF ME WAS STOPPED FROM 100 FEET BACK AND I SLAMMED ON MY BRAKES. MY CAR DID NOT STOP, IT DID NOT SLOW DOWN AT ALL. THE WEATHER WAS WARM, THE ROAD WAS DRY AND IT WAS LIKE TRYING TO STOP ON AN ICY ROAD AND I REAR ENDED THE CAR IN FRONT OF ME. MY AIR BAGS DID NOT DEPLOY EITHER. THE OTHER CAR HAD MINIMAL DAMAGE TO HER BACK BUMPER. SHE WAS INJURED, I HAD MINOR WHIPLASH.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11287700December 7, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
MY VEHICLE; FOR MONTHS NOW, HAS EITHER NOT STARTED UP RIGHT AWAY OR SHUT OFF WHILE DRIVING THROUGH CITY STREETS AND A MAJOR FREEWAY. WHILE DRIVING THE CAR LOSES POWER BUT THE BATTERY HAS POWER. POWER STEERING BECOMES LOST AND I HAVE TO PUSH THE VEHICLE OFF THE ROAD OR FREEWAY. THE VEHICLE HAS A ROUGH IDOL WHEN THIS OCCURS AND BECOMES UNSAFE TO HANDLE AND CAREFULLY REMOVE FROM A BUSY ROAD.I HAVE TAKEN IT IN TO VW SERVICE MULTIPLE TIMES AND THET CANNOT FIX IT. NO CODE COMES UP ON THEIR DIAGNOSTIC COMPUTER AND NO CHECK ENGINE DASH LIGHTS ILLUMINATE. THIS ISSUE SEEMS AS THOUGH IT IS IMPOSSIBLE TO FIX BY THE DEALERSHIP WHO SOLD IT TO ME, AND SELF DIAGNOSING IS OUT OF MY LEAGUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287503December 6, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
CAR ABS SYSTEN DANGER. NO MECHANIC CAN FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287390December 5, 2019
ENGINE
I PURCHASED A 2019 VW JETTA SE AUTOMATIC WITH 38 MILES ON OCTOBER 11, 2019 ONE MONTH LATER AS I WAS DRIVING IN TRAFFIC ON THE FREEWAY TO WORKING HEARD AND FELT A GRINDING, SOUNDING LIKE IT CARNE FROM THE ENGINE. I DIDN'T WANT TO JUMP TO CONCLUSIONS SO I CONTINUED DRIVING BUT IT SOUNDS A BIT LOUDER SO I TOOK IT TO THE DEALER AND THEY TOLD ME 4 DAYS LATER THE SOUND IS NORMAL. I'M NOT COMFORTABLE THOUGH. I READ UP ON THIS AND THERE'S A CLASS ACTION SUIT FOR SIMILAR ISSUE. NOW I'M AFRAID FOR MY SAFETY. I TRADED IN MY CHEVY TAHOE AND THAT WAS A GREAT VEHICLE. I HAVE A WARRANTY AND I JUST WANT IT FIXED. FEELS LIKE I'M GETTING THE BRUSH OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286977December 4, 2019
UNKNOWN OR OTHER
WHILE DRIVING ON THE FREEWAY MY PRDNS LIGHTS WERE IN RED LIT UP AT THE SAME TIME.NOT SURE WHAT TYPE OF WARNING IT IS, HOWEVER IT CANNOT BE GOOD..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286656December 3, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DOOR LOCKS FAIL TO LOCK. FRONT DRIVER DOOR WILL LOCK BUT ALL OTHER DOORS DO NOT LOCK. ALARM WILL SOUND OFF IF DOOR IS OPENED BUT WILL ONLY WORK FOR 1 MINUTE THEN SHUT OFF. THIS HAS RESULTED IN AN AUTO BURGLARY AT MY SONS WORK PLACE PARKING LOT. IT ALSO POSES A DANGER TO CHILDREN IN BACK SEAT IF DOOR IS OPENED WHILE CAR IS IN MOTION. SAFETY IS AT ISSUE WHEN PEOPLE IN THE VEHICLE NEED TO PREVENT BEING CAR JACKED OR ROBBED AS WELL. WE HAVE RESEARCHED THIS ISSUE AND HAVE FOUND THAT THERE ARE THOUSANDS OF COMPLAINTS ON THIS SAME ISSUE. WHAT IS IT GOING TO TAKE TO HAVE A RECALL ISSUED ON THIS VEHICLE TO FORCE THE MANUFACTURER TO REPAIR THESE VEHICLES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286733December 3, 2019
SEAT BELTS
SEAT BELT BUCKLE WILL NOT ENGAGE TO LOCK INTO PLACE MULTIPLE TIMES INTO THE BUCKLE ITSELF. IT CAN TAKE AS MANY AS A DOZEN TO TWO DOZEN TIMES TO LOCK. FEW TIMES WHEN IT LOCKS IT DISENGAGES WHEN PRESSURE IS APPLIED BY CHEST OR WAIST DURING DRIVING CONDITIONS.THIS IS THE DRIVER SIDE ONLY AS OF NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286401December 2, 2019
UNKNOWN OR OTHER
I JUST PURCHASED THIS VEHICLE IN FEBRUARY OF 2019. SINCE THEN THE VEHICLE TRANSMISSION SHIFTS VERY HARD WHEN SWITCHING INTO GEARS. I DROVE THIS CAR WHILE HAVING MY CHILDREN IN THE CAR WHEN THE CAR VERY VIOLENTLY SWITCHED IN AND OUT OF GEARS. IT WAS VERY SCARY! AS I CONTINUE TO DRIVE TO IMPATIENT YO GET OFF THE NEAREST EXIT I NOTICED THE CAR'S SPEED STARTING DECLINE EVEN WHEN FOOT IS ON THE THROTTLE. I PULLED OVER IMMEDIATELY. I WAS SO AFRAID TO DRIVE THIS VEHICLE I HAD THE CAR TOWED 100 MILES CLOSER TO HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11283166December 1, 2019
ELECTRICAL SYSTEM
THE VEHICLE WAS STATIONARY ON AN INCLINE SUBURBAN CITY STREET. THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION AFTER DRIVING AND PLACING GEAR IN THE PARK POSITION. I WAS ABLE TO REMOVE IT AFTER I PUT THE VEHICLE IN THE NEUTRAL GEAR POSITION. HOWEVER, THIS PRESENTED A HAZARD AND CAUSED AN ACCIDENT AS THE VEHICLE ROLLED BACKWARD AND SIDE SWIPED A STATIONARY VEHICLE. THIS HAS HAPPENED SEVERAL TIMES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11282962November 30, 2019
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
HAD DROVE THE CAR LITTLE WHILE, THEN MADE A STOP, CRANKED THE CAR TO LEAVE AND SOUNDED LIKE IT WAS LOW ON OIL, THAT KIND OF. TAPPING SOUND. OIL WAS FINE. BUT THE SOUND STILL THERE THE NEXT DAY. AFTER DRIVING IT A MILE OR TWO. IT GOT LOUDER, THEN THE CHECK ENGINE LIGHT CAME ON. I STOPPED AT THE CLOSEST PART STORE ABOUT 5 MIN AFTER THE LIGHT CAME ON. THEY CHECKED IT WITH THE SCANNER. SAID IT WAS A KNOCK SENSOR CODE. P0328, BANK 1.TOOK IT TO VW. TO GET A DIAGNOSITS DONE. AND THE MAN SAID IT WAS DUE TO A RECALL. THE PROBLEM I WAS HEARING, AND THE CODE. WAS FROM THE RECALLED PART. THEY CHANGED THAT PART. SAID IT WAS A FUSE PANEL ON ENGINE BLOCK. THE PROBLEM WAS STILL THE SAME. THEN, HE SAID IT WAS NOT DUE TO THE RECALL. AND I STILL HAD TO PAY THE 120 DOLLAR FOR THE DIAGNOSTIC. AND SAID THEY WOULD HAVE TO OPEN THE ENGINE TO CHECK ANY FURTHER, AND THAT THE LABOR WOULD BE ABOUT 2000 DOLLARS. I HAD TOOK IT BY VW BEFORE IT STARTED TO HAVE ANY NOTICEABLE PROBLEMS.WHEN I HAD HAPPENED TO LOOK UP RECALLS ONLINE. THE MAN LOOKED IT UP BY MY VIN. TOLD ME THERE WERE 3 ACTIVE RECALLS. BUT IT WOULD BE ANOTHER WEEK BEFORE THEY COULD GET TO IT. I ASKED IF IT WOULD BE OK TO CONTINUE DRIVING IT, WAS ANY OF THEM SERIOUS ENOUGH TO NOT. HE TOLD ME , NO, THAT IT WOULD BE FINE TO DRIVE. SAID SPECIALLY SINCE I WASENT HAVING ANY PROBLEMS ALREADY .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11283008November 30, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I HAVE BEEN TOLD MY CAR IS NOT ELIGIBLE FOR THE ABS MODULE REPLACEMENT CLAIM BUT THERE IS A PROBLEM WITH IT AS I DRIVE THE CAR. THE BRAKE LIGHT, TRACTION CONTROL LIGHT AND ABS LIGHT ARE ALL ON AND FLASHING WITH A BEEP THAT IS CONSISTENT ONCE THE KEY IS IN THE IGNITION AND IT'S A VERY DISTRACTING SOUND THAT I WISH I COULD FIX MYSELF BUT EVEN THE PART COSTS $600+ AND TO GO TO THE DEALER AND GET IT FIXED FOR $1800. I AM A COLLEGE STUDENT WHO DOESN'T HAVE THE FUNDS TO FIX THIS ISSUE AND I HAVE NOT BEEN GIVEN A REASON WHY MY VEHICLE IS NOT ELIGIBLE FOR THE FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282851November 29, 2019
AIR BAGS, SERVICE BRAKES
PASSENGER SIDE AIRBAG NOT WORKING/OFF NOTICE ALONG WITH ABS OFF NOTICE AND UNDERINFLATION NOTICE ALL HAPPENED SIMULTANEOUSLY UPON STARTING CAR AND REMAINS ON. CAR ONLY HAS BEEN DRIVEN 18000 MILES SINCE NEW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282779November 28, 2019
SEATS, UNKNOWN OR OTHER
AT HOME WHILE THE VEHICLE WAS OFF AND STATIONARY, UPON REMOVAL OF THE REAR BENCH SEAT, I DISCOVERED SEVERE BURN MARKS UNDER THE SEAT. AS WELL AS SOME COINS THAT HAVE BEEN CEMENTED IN PLACE BY MELTED PLASTIC. THE BURNED AREA APPEARS TO BE RIGHT ABOVE THE EXHAUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282801November 28, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
HI, I HAVE A 2009 JETTA 2.5 SE AND THE DOOR LOCKS STOPPED WORKING G BOTH MANUALLY OR WITH THE KEY REMOTE. I CANNOT LOCK MY DOORS EXCEPT FOR THE DRIVER DOOR. IT STARTED THIS MORNING OUT OF NOWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282644November 27, 2019
ENGINE, POWER TRAIN, VISIBILITY/WIPER
THE WIPERS SCREECH WHEN OPERATING HEADLIGHTS ARE NOT ALIGNED PROPERLY WRONG GEAR IS DISPLAYED ON THE INSTRUMENT CLUSTER SOMETIMES SLIGHT METAL GRINDING NOISE WHEN THE CLUTCH IS DEPRESSED (CAN ONLY HE HEARD FROM THE OUTSIDE). ENGINE HAS SOFT HISSING NOISE AND SHAKES A LITTLE WHEN THE RUNNING COLD (CAN BE ONLY HEARD FROM OUTSIDE) . THE DEALERSHIP HAS FAILED TO ACKNOWLEDGE THIS. CAR SHAKES WHEN REVERSING WITH GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282423November 26, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
WHILE IDLE CAR RUMBLES AND SHAKES, WHILE ACCELERATING OR DECELERATING CAR SHAKES (FRONT END). MY FUELING SYSTEM IS TERRIBLE IT SEEMS AS IF GAS SOMETIMES DOESN'T GET TO MY CAR IT STALES VERY OFTEN WHILE DRIVING OR BRAKING AND ACCELERATING AGAIN. TERRIBLE ELECTRICAL PROBLEMS. TRUNK WILL NOT OPEN FRONT LIGHT AND BRAKE LIGHTS WORK WHEN THEY WANT TO. WHEN THE HEATER IS ON IT MAKES LOUD NOISE AND TICK EVEN WITH THE A/C ON IT DOES THE SAME THING. WHILE TURNING IT STALES AND THEN TAKE OFF REALLY FAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282162November 25, 2019
ENGINE
CAR SHUTS OFF WHILE DRIVING ON HIGHWAY. LOST ALL POWER. PULLED OVER, PLACED IN PARK, AND THEN THE CAR STARTED. ENGINE LIGHT STAYED ON. HAPPEN MULTIPLE TIMES. I DON'T FEEL SAFE DRIVING THIS CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282252November 25, 2019
ENGINE
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS IDLING AT A STOP SIGN, IT STALLED AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PARKED FOR AN HOUR BEFORE IT WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIMING SENSOR NEEDED TO BE REPLACED. THE CONTACT REPLACED THE SENSOR, BUT THE FAILURE RECURRED. A DEALER WAS NOT CONTACTED. THE CONTACT WAS UNABLE TO CONTACT THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 173,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282282November 25, 2019
POWER TRAIN
THE CAR MAKES A GRINDING NOISE WHEN ACCELERATING BETWEEN 25-40 MPH AND IT CHANGES GEAR. IT DOES IT IN THE CITY OR HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282321November 25, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA HYBRID. WHILE THE VEHICLE WAS STOPPED AT A STOP SIGN, IT STOPPED AND STARTED RANDOMLY AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO VOLKSWAGEN OF NORTH ATTLEBOROUGH (LOCATED AT 563 KELLEY BLVD ,ROUTE 152, NORTH ATTLEBOROUGH, MA 02760, (508) 695-7131) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE CONTACT LATER TOOK THE VEHICLE TO COPELAND VOLKSWAGEN OF BROCKTON (122 LIBERTY ST, BROCKTON, MA 02301, (508) 500-8768) WHERE THE COMPUTER WAS RESET. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO COPELAND VOLKSWAGEN WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND THERE WAS POSSIBLE ELECTRIC MOTOR FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED. THE CONTACT TOOK THE VEHICLE BACK TO COPELAND VOLKSWAGEN FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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