Toyota Sienna Complaints

9,048 consumer complaints on file.

#11209145May 21, 2019
SERVICE BRAKES
ANTILOCK BRAKE SYSTEM (ABS) WARNING LIGHT AND PARKING BRAKE LIGHT ARE ON SIMULTANEOUSLY, AT ALL TIMES ONCE CAR IS STARTED. ISSUE WAS DIAGNOSED AS FAULTY ABS CONTROL MODULE REQUIRING REPLACEMENT. VEHICLE HAS NEVER BEEN IN AN ACCIDENT, AND TO THE BEST OF MY KNOWLEDGE, HAS NEVER EVEN REQUIRED THAT THE ABS BE UTILIZED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208551May 20, 2019
STRUCTURE:BODY
DOOR STOP ON DRIVER SIDE BROKE AFTER MAKING LOUD POPPING NOISE. TOYOTA DEALER IN MONTCLAIR CA WAS NO HELP. VAN HAS ONLY 64K MILES AND WE ARE THE ONLY OWNERS. I ALWAYS THOUGHT OF TOYOTA AS DEPENDABLE. THIS IS A SAFETY ITEM AND THEY WONT STAND BEHIND IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208668May 20, 2019
SEAT BELTS
PASSENGER SIDE SEATBELT CONSTANTLY GETS JAMMED UP, FOLDED OVER AND RENDERS IT UN-USEABLE. VERY UNSAFE!!!! I JUST FIXED IT SO I AM NOT GOING TO RECREATE THE SCENARIO JUST TO GET A PHOTO....THIS IS THE 5TH TIME IT HAS HAPPENED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208740May 20, 2019
UNKNOWN OR OTHER
WITH THE CAR IN PARK AND ATTEMPTING TO OPEN THE DRIVER SIDE SLIDING DOOR, IT REFUSES TO OPEN AND STOPS ABRUPTLY DURING THE SLIDE ONLY OPENING A FEW INCHES (NOT ENOUGH TO RENDER THE OPENING USABLE) BECAUSE THE FUEL DOOR IS NOT SUFFICIENTLY CLOSED TO DEPRESS THE PUSH BUTTON THAT TELLS THE VAN'S SYSTEM THAT THE FUEL DOOR IS FULLY SHUT. THUS THE SLIDING DOOR STOPS ABRUPTLY (AS PROGRAMMED) TO AVOID A COLLISION WITH AN OPEN FUEL DOOR. HOWEVER, THAT IS NOT THE CASE HERE. UPON FURTHER INSPECTION IT IS NOTICED THAT THE SPRING ON THE PUSH BUTTON HAS SUCH A SEVERE STIFFNESS THAT THE FUEL DOOR'S HINGE SYSTEM WAS NOT DESIGNED DURABLE ENOUGH TO COMPENSATE FOR THE OUTWARD LOAD EXERTED BY THE PUSH BUTTON WHEN THE FUEL DOOR IS CLOSED AND LOCKED. FOR THIS REASON, THE FUEL DOOR HINGE, OVER TIME, EXPERIENCES A FATIGUE FAILURE AT THE TOP OF THE HINGE ONLY. THAT IS TO SAY, THE LOWER HALF OF THE HINGE REMAINS CONNECTED AND OPERABLE WHILE THE TOP HALF OF THE HINGE SHEARS IN TWAIN. NOW SHEARED, THE FUEL DOOR IS PUSHED FREELY AWAY BY THE PUSH BUTTON AND THE TOP FORWARD MOST CORNER OF THE FUEL DOOR PROTRUDES PAST THE VAN'S PROFILE BY HALF AN INCH OR MORE. IT IS THE FAILURE OF THE FUEL DOOR HINGE, CREATED BY THE OVERDESIGN OF THE SPRING ON THE PUSH BUTTON, THAT ALLOWS THE DOOR TO NOT OPEN PROPERLY DESPITE THE DRIVER DOING EVERYTHING TO KEEP THE PATH OF THE DOOR CLEAR. UNFORTUNATELY, FOR EMBARKING, THIS RENDERS THE SLIDING ACCESS POINT AS DIFFICULT AS YOU HAVE TO MANUALLY PUSH AGAINST THE FUEL DOOR WHEN OPENING THE SLIDING DOOR UNTIL IT HALFWAY OPEN. FOR DISEMBARKING THIS IS THE SAFETY HAZARD, AS THERE IS NO WAY TO "RIG" THE SYSTEM TO OPERATE FROM THE INSIDE AND DURING EMERGENCY EGRESS FROM THE VEHICLE. IF THE PASSENGER DOOR IS BLOCKED OR BROKEN AS THE RESULT OF A HAZARD OR CRASH, OCCUPANTS IN THE REAR OF THE VEHICLE CAN BECOME TRAPPED INSIDE BEING FORCED TO CLIMB INTO THE FRONT SEAT OR TRUNK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208249May 17, 2019
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING IN THE MOUNTAINS AND CURVING RIGHT, THE STABILITY CONTROL ACTIVATED THE BRAKES. THE CAR WAS NOT SPEEDING AND THE ROADS WERE DRY. IT HAPPENED 3 TIMES IN ONE TRIP. THE BRAKING ACTION MADE IT DIFFICULT TO COMPLETE THE TURN. PLUS THE DECREASE IN SPEED WAS A DANGER TO THE OCCUPANTS PLUS THE CAR BEHIND US. OTHER CURVES DID NOT ACTIVATE THE STABILITY CONTROL SO IT WAS A GUESS AS TO WHEN AND IF THIS WOULD HAPPEN. DID MAKE IT BACK SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208364May 17, 2019
WHEELS
EXCESIVE FRONT TIRES WEAR. ALL SERVICES AT CERTIFIED TOYOTA DEALER. NEED TO REPLACE TIRES AT 12000 MILES (BRAND NEW!!) TODAY 05/17/2019 THE VAN IS 28000 MILES AND I WILL NEED TO REPLACE TIRES AGAIN. REALLY NOT NORMAL. I RESEARCH ONLINE AND MANY COMPLAINTS OF SAME ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207654May 15, 2019
UNKNOWN OR OTHER
HI I HAVE TOYOTA SIENNA 2006.I CHECKED FOR RECALLS AND FOUND 2 UNREPAIRED.WHAT SHOULD I DO.ANOTHER THING, WHEN MY CAR GOES OVER 70 MILES IT BECOMES SHAKING. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207681May 15, 2019
STRUCTURE:BODY
IN JANUARY 2019, AT APPROXIMATELY 71,000 MILES, THE UPPER HINGE OF THE FUEL FILLER DOOR (THE DOOR COVERING THE GAS TANK ACCESS) FAILED. THIS APPEARS TO HAVE BEEN CAUSED BY PRESSURE EXERTED ON THE DOOR BY THE SAFETY SWITCH GOVERNING THE DRIVER SIDE SLIDING PASSENGER DOOR. APPARENTLY, THIS IS A WELL-DOCUMENTED ISSUE NOT JUST ON NHTSA (CASE ID# #11104672, 11025478), BUT ALSO WITH TOYOTA (TICKET # 1807172274), AND DOCUMENTED IN PUBLIC FORUMS SUCH AS HTTP://WWW.SIENNACHAT.COM/FORUM/67-PROBLEMS-MAINTENANCE-REPAIR-GEN-3/19274-FUEL-FILLER-DOOR-HINGE-BROKE-ANYONE-ELSE-HAVE-HAPPEN.HTML#. I HAVE TAKEN MY CAR BOTH TO A LOCAL REPAIR SHOP AND TO TOYOTA AND HAVE BEEN TOLD THAT IT IS NOT A WARRANTY ISSUE AND WOULD COST OVER $400 TO FIX. I BELIEVE THAT THIS IS A MECHANICAL DESIGN DEFECT THAT COULD NOT HAVE BEEN FORESEEN DUE TO THE PRESSURE PREVIOUSLY MENTIONED. IN ADDITION, I STRONGLY BELIEVE THAT IT COULD CAUSE A SAFETY ISSUE IN THE CASE OF AN ACCIDENT, AS IT WILL PREVENT THE OPENING OF THE REAR PASSENGER DOOR WHEN THE SWITCH IS ACTIVATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207251May 13, 2019
ENGINE
THE ENGINE LEAKS OIL AT VALVE COVERS. THEY HAVE BEEN REPLACED. STILL LEAKS. AND A LOT OF SLUDGE BUILDS UP= ON PUMP SCREEN. BLEW ENGINE!! HAD ENGINE REPLACED. SAME THING HAPPENING. I AM ON SOCIAL SECURITY. &3 AND CAN NOT AFFORD THOUSANDS ON THIS VEHICLE.. PLEASE HELP@+!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207128May 12, 2019
POWER TRAIN
THIS VEHICLE HAS ALL WHEEL DRIVE AND USES AN ELECTROMECHANICAL COUPLER ON THE REAR DIFFERENTIAL. IT IS VERY SIMILAR CONFIGURATION TO THE TOYOTA RAV4 THAT USES A VISCOUS COUPLER IN THE SAME LOCATION. MY COUPLER HAS FAILED DUE TO THE FRONT BEARING FAILING. THE VEHICLE IS 8 YEARS OLD AND HAS ABOUT 95000 MILES ON IT. TOYOTA HAS ISSUED A TECHNICAL SERVICE BULLETIN AND PROVIDED EXTENDED WARRANTY COVERAGE FOR THE BEARING FAILURE PROBLEM ON THE RAV4. SO FAR, THEY HAVE REFUSED TO PROVIDE SIMILAR COVERAGE FOR REPAIRS ON THE AWD SIENNA, EVEN THOUGH THE FAILURE MODE IS IDENTICAL. WE FIRST NOTICED THE PROBLEM WHEN THE VEHICLE STARTED MAKING LOUD GRINDING NOISE FROM THE REAR AXLE WHILE DRIVING. IT WASN'T CLEAR WHAT THE SOURCE OF NOISE WAS, BUT AFTER FINDING THE SERVICE BULLETIN FOR THE PROBLEM ON THE RAV4, IT BECAME CLEAR THIS SAME BEARING FAILURE WAS HAPPENING ON THE AWD SIENNA'S, SO IT WAS REPAIRED. IT WAS REPAIRED BEFORE IT FAILED CATASTROPHICALLY. IT IS HARD TO KNOW WHAT WOULD HAVE HAPPENED IF THE SOUND WAS IGNORED. WOULD THE DRIVE SHAFT SIEZE UP? ENGINE STALL? TRANSMISSION FAIL? TOYOTA DOES NOT SELL THIS BEARING FOR THE SIENNA, THEY REQUIRE THE ENTIRE COUPLING TO BE REPLACED, WITH A LIST PRICE OVER $1700, PLUS LABOR. THIS DEFECTIVE PART SHOULD BE SUBJECT OF A RECALL AND THE REPAIR PERFORMED ON ALL AWD SIENNA WITH THE DEFECTIVE BEARING CONFIGURATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206912May 10, 2019
WHEELS
WE ARE EXPERIENCING EXCESSIVE TIRE WEAR ON OUTER EDGES. NOTHING WAS MENTIONED ABOUT UNEVEN TIRE WEAR UNTIL 10K MILES MARK. TIRES WERE ROTATED EVERY 5K. HAD TO PAY AND PERFORM ALL WHEEL ALIGNMENT AT 10K. FEW WEEKS AGO, I AM NOT ABLE TO GET REPAIR SHOPS TO REPAIR A PUNCTURED NAIL ON ONE OF THE TIRES BECAUSE THEY DEEM UNSAFE TO REPAIR A TIRE WORN OUTER AGE. THE VAN NOW HAS 19K MILES AND I AM LOOKING TO GET NEW SET OF TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206506May 9, 2019
STRUCTURE:BODY
IT THE SLIDING DOOR THAT COULD OPEN WHILE DRIVING. TOYOTA SENT A RECALL DOCUMENT BUT THEY CLAIM THAT SINCE IT WAS FIXED WITH A RAMP FOR HANDICAP ,THEY CLAIM THAT THE ONES RESPONSIBLE ARE THE OTHER COMPANY AND NOT TOYOTA. THE COMPANY EXAMINED IT AND THEY CLAIM THAT IT IS TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206615May 9, 2019
UNKNOWN OR OTHER
I WAS TOLD THERE IS A RECALL UTA VAN UNDER WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206621May 9, 2019
VISIBILITY/WIPER
SUNROOF GLASS EXPLODED ON ME AND MY KIDS ON MID MORNING OF 5/9/2019. NO OTHER DAMAGE TO VEHICLE. THE TEMPERATURE WAS AROUND 85 DEGREES. THE GLASS IS SHATTERED WITH NO WAY OF UTILIZING THE SUNROOF AT THIS TIME. THE VEHICLE WAS STATIONARY AT THE TIME OF THE INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206131May 7, 2019
STEERING
STEERING BECOMES STIFF AND MAKES IT HARD TO TURN THE STEERING WHEEL WHILE DRIVING. THE STEERING KNUCKLE OUTSIDE OF THE FIRE WALL IS EXPOSED TO THE ELEMENTS AND BECOMES STIFF AND REQUIRES FREQUENT LUBRICATION TO MAINTAIN THE FUNCTION OF THE POWER STEERING. THIS IS A CONCERN WE HAVE DEALT WITH FOR A NUMBER OF YEARS AND WE HAVE RECENTLY BECOME AWARE THAT IT IS A COMMON PROBLEM WITH THIS VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206135May 7, 2019
SEAT BELTS
THE PASSENGER SIDE SEAT BELTS WHEN PULLED OUT TO ENABLE THE PASSENGERS TO BUCKLE CAN BECOME FOLDED AND LODGED IN THE OPENING AT THE PILLAR PREVENTING THE BELT TO MOVE FURTHER. THIS RENDERS THE BELT USELESS UNTIL THE PASSENGER CAN DISLODGE IT FROM THE OPENING. IT CAN TAKE AS MUCH AS 20 MINUTES TO FREE/OR DISLODGE THE BELT FROM IT'S PINCHED POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205423May 3, 2019
SEAT BELTS
THE REAR MOST DRIVER SIDE SEAT BELT WAS SEVERELY DAMAGED BY A STEEL BRACKET THAT HOLDS THE CENTER SEAT/ MIDDLE SEAT ON THE 8 PASSENGER MODEL. THIS BRACKET IS LOCATED BEHIND THE PLASTIC COVERS. THE STEEL BRACKET IS RAZOR SHARP. THE SEAT BELT WAS SEVERELY CUT. WE CAN SEND PICTURES. THE SEAT BELT HAS BEEN REPLACED BY US. BUT OTHER OWNERS NEED TO BE MADE AWARE OF THIS DESIGN FLAW. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205218May 2, 2019
ENGINE
EMISSIONS FAIL, PRE MATURE FAILURE OF CATALYTIC CONVERTERS (2) , PART NOT LASTING ,SUBJECT TO PREMATURE RUSTING , A PROBLEM FOR MOST OF TOYOTA CARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205413May 2, 2019
AIR BAGS, ELECTRICAL SYSTEM
TOOK IN FOR RECALL. GOT VAN BACK AND DRIVER SIDE SLIDING DOOR NO LONGER OPENS WITH DOOR HANDLE. ALSO LARGE WIRE RAN IN 2ND ROW BEHIND DRIVER SEATS AND JUST LEFT THERE. ALSO JUMPER FUSE RAN UNDER STEERING WHEEL. ELECTRICAL NIGHTMARE. HORRIBLE MAINTENANCE. UNACCEPTABLE. CREATED MORE SAFETY HAZARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205416May 2, 2019
AIR BAGS, ELECTRICAL SYSTEM
TOOK IN FOR RECALL. GOT VAN BACK AND DRIVER SIDE SLIDING DOOR NO LONGER OPENS WITH DOOR HANDLE. ALSO LARGE WIRE RAN IN 2ND ROW BEHIND DRIVER SEATS AND JUST LEFT THERE. ALSO JUMPER FUSE RAN UNDER STEERING WHEEL. ELECTRICAL NIGHTMARE. HORRIBLE MAINTENANCE. UNACCEPTABLE. CREATED MORE SAFETY HAZARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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