Toyota Sienna Complaints

9,048 consumer complaints on file.

#11193600April 3, 2019
WHEELS
RECENTLY OBTAINED ~60K SERVICE AT DEALERSHIP. ADVISED THAT MICHELIN PREMIERE A/S TIRES PURCHASED JUST 15K MILES PREVIOUSLY WERE MEASURED AT 4/32" IN THE FRONT AND 5/32" IN THE REAR AND SHOULD BE REPLACED. SEVERE SCALLOPING OBSERVED ON THE OUTSIDE EDGE OF THE TIRES. THE SET OF FOUR TIRES WERE PURCHASED A ONE OF THE LARGE, US, WHOLESALE CLUB STORES. THE TOYOTA SERVICE WRITER STATED THAT MY WIFE THAT SUCH STORES CARRY INFERIOR QUALITY TIRES, THOUGH THEY MAY BE BRANDED AND LABELED THE SAME AS THE MODELS CARRIED BY TOYOTA. I CONTACTED MICHELIN ABOUT THIS CLAIM AND WAS TOLD THAT IT IS FALSE. THE TIRES ON THIS VEHICLE HAVE BEEN ROTATED ROUGHLY EVERY 5000 MILES OR SO DURING SCHEDULE PREPAID MAINTENANCE ON THE VEHICLE. THERE WAS A MECHANICAL ISSUE NOISE FROM THE FRONT END IN MARCH OF 2018, JUST AFTER THE NEW TIRES WERE INSTALLED. TOYOTA REPLACE THE FRONT-RIGHT AXLE SHAFT, WHICH DID NOT RESOLVE THE PROBLEM. ULTIMATELY, BOTH FRONT WHEEL BEARINGS WERE REPLACED. TOYOTA PERFORMED THE WORK UNDER WARRANTY AND STATED THAT AN ALIGNMENT WAS NOT NECESSARY. IT COULD BE ENTIRELY COINCIDENTAL, OR THE AXLE AND BEARING WORK COULD HAVE EVERY THING TO DO WITH THE EARLY DEMISE OF AN $800 SET OF TIRES. HOWEVER, AFTER MUCH RESEARCH ONLINE, IT SEEMS THAT I AM NOT THE ONLY ONE WHO HAS EXPERIENCE THE ISSUE WITH A SET OF HIGH QUALITY TIRES LASTING 15 TO 25K MILES, THOUGH WARRANTED FOR MUCH GREATER RANGES IN THE AREA OF 60 TO 70K. IT APPEARS THAT THERE ARE MANY PEOPLE WHO HAVE HAD ISSUES WITH EARLY ABNORMAL TIRE WEAR. TOYOTA IN MOST CASES BLAMES THE DRIVER, OR THE TIRE MANUFACTURER. IT WOULD SEEM CLEAR TO ME THAT THE PROBLEM IS WITH THE VEHICLE. TOYOTA MUST BE RESPONSIBLE FOR PURCHASING AND/OR REPLACING TIRES AND PERFORMING NECESSARY ALIGNMENT OR SUSPENSION MAINTENANCE TO RESOLVE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193265April 2, 2019
STEERING
WHEN AT LOW SPEEDS, TURNING LEFT OR RIGHT...THERE IS A CLUNKING SOUND. FORUMS SUGGEST THAT THE ISSUE IS EITHER THE INTERMEDIATE STEERING LINKAGE. IF THIS FAILS WILL IT CAUSE LOCK UP OR LOSS OF STEERING? THIS SHOULD BE LOOKED INTO. SO FAR, I HAVE HAD ONLY THIS 'CLUNKING' SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193033April 1, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
CABLE TO OPEN AUTOMATIC DOOR BROKE WAS TOLD THIS IS NOT COVERED IN THE LATCH SYSTEM RECALL. VEHICLE WAS STATIONARY AT TIME OF CABLE BREAK. ALSO BACK UP CAMERA DOESN'T WORK PROPERLY AND TOUCH SCREEN RAIDO/BACK UP CAMERA CONTINUE TO RESET ITSELF WHEN DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192813March 31, 2019
STRUCTURE:BODY
THE DRIVER AND PASSENGER BACK SLIDING DOORS BOTH OF THEM GET JAMMED AT TIMES AND IT WON'T OPEN AND THERE A RE CALL FOR IT AND THEY WERE SUPPOSED TO CALL ME BACK WHEN THEY GOT THE PART AND AS OF TODAY (3-31-19) I HAVEN'T RECEIVED A CALL. PLEASE CAN WE SOLVE THIS PROBLEM? I'VE HAD THE CAR FOR A YEAR AND HALF AS OF THE DATE THAT I WROTE AND NO ONE HAS EVER CALLED NOR SEND ME A LETTER. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192282March 28, 2019
ELECTRONIC STABILITY CONTROL (ESC)
THE ANTI SKID CONTROL LIGHT COMES ON FROM TIME TO TIME WHEN I AM DRIVING, ESPECIALLY ON THE HIGHWAY. IN ADDITION TO THE LIGHT, THERE IS WARNING BEEPING, AS IF I'M SLIDING ON ICE. AT THE SAME TIME, I COMPLETELY LOSE CONTROL OF THE ACCELERATION AND BRAKING. IT'S VERY SCARY, AND I AM CONCERNED FOR MY SAFETY AND MY FAMILY'S. THIS HAS HAPPENED MULTIPLE TIMES ON CLEAR, DRY DAYS, SO IT'S DEFINITELY NOT CAUSED BY THE ROAD BEING WET OR ICY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191801March 27, 2019
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA EQUIPPED WITH FOUR NEW COOPER CS3 TIRES, SIZE: 235/55R18 (NA). THE CONTACT STATED THAT THE TIRE PRESSURE INDICATOR ILLUMINATED, BUT THE TIRES DID NOT APPEAR LOW ON AIR. THE CONTACT NOTICED THAT THE TIRES WOBBLED WHILE DRIVING DOWN A HILL. THE CONTACT TOOK THE VEHICLE TO LAKELAND TOYOTA (2925 MALL HILL DR, LAKELAND, FL 33810, (863) 688-5451) WHERE THE TIRE PRESSURE INDICATOR WAS CLEARED; HOWEVER, IT ILLUMINATED AGAIN SHORTLY AFTER THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 95,000. THE TIRE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191472March 25, 2019
POWER TRAIN
THE SHIFT STICK WAS LOOSE AND WOULD MOVE IN ANY DIRECTION. IF THE CAR WAS DRIVING ON D AND SOMEONE WAS TO TAP THE STICK SHIFT SLIGHTLY UP OR DOWN, THE STICK WOULD MOVE EVEN WHEN THE CAR WAS IN MOTION AND BRAKES WERE NOT PRESSED. ANY MAJOR BUMPS WOULD CAUSE THE SHIFT TO MOVE LOOSELY FROM ITS PROPER PLACE AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191128March 23, 2019
UNKNOWN OR OTHER
ON MARCH 19, 2019 THE SUNROOF AND SUNROOF COVER FLEW OFF MY VEHICLE AS I WAS DRIVING ON A HIGHWAY. MY LOCAL TOYOTA DEALERSHIP HAD NO IDEA WHY THIS WOULD HAPPEN. I FOUND OUT AFTER SPEAKING TO MY CAR INSURANCE COMPANY THAT THERE IS A RECALL FROM WEBASTO, THE MANUFACTURER OF THE SUNROOF. THE VEHICLE MANUFACTURERS SHOULD BE 100% AWARE OF THIS AND SENDING OUT NOTICES TO OWNERS. THIS COULD HAVE KILLED SOMEONE AND WEBASTO IS FORCING CUSTOMERS TO USE A REPAIR FACILITY THEY CHOOSE. TOYOTA SHOULD BE ISSUING RECALL NOTICES AND REPAIRING THESE VEHICLES ASAP BEFORE SOMEONE IS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190647March 22, 2019
WHEELS
OCTOBER 2015 BUY NEW 2015 TOYOTA SIENNA SE BUT ONLY DROVE FOR 15,000 AND RUN FLAT TIRES SO I NEED TO BUY NEW I GET MICHELIN THE BEST TIRES WITH 80,000 MILES WARRANTY AN NOW ONLY DRIVE ANOTHER 15,000 MILES THE CAR ONLY HAVE 30K MILES AND I HAVE TO REPLACE AGING ALL 4 TIRES . I GET THE CAR TO ALL THE CHECK LIKE OIL CHANGE .ROTATION .ALIGNMENT. ALL INSPECTIONS THAT NEED . I CHECKE AIR PRESSURE OF TIRES EVERY WEEK BUT MY TIRES GO BAD IS TOO EXPENSIVE BUYING TIRES EVERY 15,000 MILES AND THE DILERSHIP DON'T DO NOTHING I CALLED TOYOTA CARE TWO TIMES AND THEY SAID IS MY PROBLEM .. I DRIVE ONLINE 12 MILES A DAY TO MAKE WORK AN BACK HOME 45 MILES SPEED LIMIT SMOOTH STREET ...... I STAR LOOKING INTERN ABOUT THIS PROBLEM AND READY READ TOO MANY BAD REVIEWS OF PEOPLE HAVE THE SAME PROBLEM OF TIRES WITH TOYOTA SIENNAS .. I NEED THAT YOU GUYS HELPED ALL OF US FOR THE TOYOTA COMPANY FIXED THE PROBLEM WITH OUR CARS AND THE NEW CARS BUT ESPECIALLY OUR CAR'S THANKS (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190880March 22, 2019
AIR BAGS
THE AIRBAGS WARNING LIGHT INTERMITTENTLY TURNS ON AND FLASHES. YOU NOTICE IT SECONDS AFTER THE CAR IS STARTED. IF I WIGGLE THE WIRES UNDER THE PASSENGER SEAT, IT SOMETIMES GOES AWAY. THEN IT SHOWS UP AGAIN...AND AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190541March 21, 2019
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
TRACTION CONTROL ALL OF A SUDDEN STARTED TURNING ON AT EVERY TURN AUTOMATICALLY MAKING THE CAR LOCK ITS BRAKES I'M PRETTY SURE THIS IS NOT THE FIRST YOU GUYS HAVE HEARD OF THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190130March 19, 2019
WHEELS
I PURCHASED MY 2017 TOYOTA SIENNA WITH LESS THAN 10 MILES ON THE ODOMETER. I'VE TAKEN MY CAR TO DEALERSHIP FOR SERVICE EVERY 5K MILES. CURRENTLY, MY CAR HAS 26, 892 MILES AND I JUST HAPPEN TO LOOK AT THE TIRES AND ALL 4 TIRES WERE WEAR OUT ON THE OUTSIDE EDGE. I WAS ADVISED BY A TIRES SHOP THAT IT NEEDS TO BE REPLACE SOON. THEY SAID IT IS A KNOWN PROBLEM WITH TOYOTA SIENNA AND THE MGF ARE NOT DOING ANYTHING TO CORRECT THE ISSUE. MY ALIGNMENT CHECK OUT TO BE OKAY. I EXPECTED THE TIRES TO LAST MUCH LONGER. PLEASE ADVISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189820March 18, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY DASH PANEL WARNING LIGHTS 4 OR 5 LITE UP, TOOK IT TO A TOYOTA DEALER, HE PUT IT ON A COMPUTER AND STATED THAT ,YOUR CATALITIC CONVERTER, MUFFLER AND OTHER PARTS NEED TO BE REPLACED. TOOK IT TO ANOTHER MECH. HE PUT A PINT OF LUKUS GAS TREATMENT,TOLD ME TO FILL THE TANK WITH HIGHER OCTAINE GAS AND RUN IT IN 4TH GEAR .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189725March 18, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHEN THE ENGINE WAS STARTED WITH THE GEAR IN PARK AND THE PASSENGER SIDE SLIDING DOOR OPEN, THE VEHICLE SUDDENLY DROVE FORWARD AND CRASHED INTO A CONCRETE PILLAR. WHILE ATTEMPTING TO STOP THE VEHICLE, THE CONTACT BECAME TRAPPED BETWEEN THE VEHICLE AND THE CONCRETE PILLAR. THE CONTACT SUSTAINED INJURIES TO THE HEAD, LEFT HIP, LEGS, TORSO, AND BOTH ARMS. MEDICAL ATTENTION WAS NOT RECEIVED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 150,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11187286March 16, 2019
POWER TRAIN, UNKNOWN OR OTHER
MINIVAN PARKED BUT ROLL AWAY CAUSED INJURY. THE MINIVAN WAS PARKED TO PICK UP GROCERY BAGS BUT STARTED ROLLING AWAY AFTER THE LAST 2BAGS OF GROCEY
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11186846March 14, 2019
FUEL/PROPULSION SYSTEM
THE TOP HINGE OF THE FUEL FILLER DOOR BROKE AT 82000 MILES. IT NOW DOES NOT ALLOW THE AUTOMATIC SLIDING DOOR ON THE DRIVERS SIDE TO OPEN BECAUSE OF THE SAFETY MECHANISM. THE HINGE BROKE WHEN I OPENED THE DOOR DURING REFUELING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186026March 12, 2019
POWER TRAIN
MY TOYOTA SIENNA HAS 80,000 MILES AND HAS GEAR HUNTING, WHEN I GO ON A SPEED BUMP IT SURGES AND HESITATES, I DON'T FEEL SAFE AT ALL. I'VE PREVIOUSLY OWNED OTHER TOYOTA'S WITH PROBLEMS NOT LIKE THIS. PLEASE HELP. I LOVE TOYOTA, BUT I VALUE SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186128March 12, 2019
WHEELS
MY SIENNA MINIVAN WITH 38K MILES TOLD NEEDS 4 NEW TIRES. PURCHASED CERTIFIED PREOWNEN-21KMILES- REPORT GAVE TIRES OK- PAID $26K- TIRES ROTATED 1/2019 NO WORD OF TIRE DRY ROT- MARCH 2019 TOLD 1/4 IN TREAD AND ROT STARTING. READ CARGURUS ON LINE AND 20 PAGES OF E-MAIL REPORTS OF TIRE FAILURES AT 20-30K MILES ON SIENNAS- MULTIPLE REPLACEMENTS NECESSARY. NO DISCLOSURE OF THIS ONGOING PROBLEM BY DEALER. THIS PRESENTS DANGER ON THE ROAD IF TIRES NOT REPLACED AND ECONOMIC HARDSHIP TO CAR OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186292March 12, 2019
UNKNOWN OR OTHER
WE BOUGHT THIS VAN LESS THAN A YEAR AGO AND THE FUEL DOOR HINGE BROKE. NOW THE SLIDING DOOR WILL NOT OPEN ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185825March 11, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V005000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HAYWARD ALLEN TOYOTA (2910 ATLANTA HWY, ATHENS, GA 30606, (706) 549-7002) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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