Toyota Sienna Complaints

9,048 consumer complaints on file.

#11205417May 2, 2019
AIR BAGS, ELECTRICAL SYSTEM
TOOK IN FOR RECALL. GOT VAN BACK AND DRIVER SIDE SLIDING DOOR NO LONGER OPENS WITH DOOR HANDLE. ALSO LARGE WIRE RAN IN 2ND ROW BEHIND DRIVER SEATS AND JUST LEFT THERE. ALSO JUMPER FUSE RAN UNDER STEERING WHEEL. ELECTRICAL NIGHTMARE. HORRIBLE MAINTENANCE. UNACCEPTABLE. CREATED MORE SAFETY HAZARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204697April 30, 2019
AIR BAGS, ELECTRICAL SYSTEM
TAKATA RECALL(?) MY HUSBAND BOUGHT ME A 2017 TOYOTA SIENNA IN FEBRUARY 2019, IT WAS PREVIOUSLY A RENTAL. THE VAN WAS IMMACULATE AND ONLY HAD ABOUT 20,000 MILES AT TIME OF PURCHASE. ON OR ABOUT MARCH 8, 2019 WE WERE ON OUR WAY TO DINNER AT ABOUT 9 P.M. I WAS APPROACHING A RED LIGHT, FOOT ON THE BRAKE, MAYBE 15 MPH AND I LOOKED DOWN FOR A SECOND AND ENDED UP REAR ENDING A VEHICLE AND IN THE END THERE WERE 3 VEHICLES BESIDES MINE INVOLVED (4 TOTAL). THERE WAS SIGNIFICANT DAMAGE TO MY VAN, THE PLASTICS CRUMPLED AND IT APPEARED TO HAVE NO MAJOR DAMAGE OUTSIDE OF THE PLASTICS. THE AIR BAGS DID NOT DEPLOY DESPITE THE FRONT END COLLISION. AT THE BODY SHOP, UPON TEAR DOWN THE PASSENGER SIDE RAIL WAS DAMAGED AS WELL AS THE AIR BAG SENSORS WERE CRUSHED. ONE WOULD THINK IF THE SENSORS WERE CRUSHED THE AIR BAGS WOULD HAVE DEPLOYED PRIOR. IN ORDER TO REPLACE THE SENSORS IT WOULD REQUIRE A NEW WIRING HARNESS AND TO REPLACE THAT WOULD REQUIRE REMOVAL OF ENGINE AND TRANSMISSION. MY $26,000 2017 SIENNA WITH LESS THAN 50,000 MILES WAS TOTALED. THE AIRBAGS SHOULD HAVE DEPLOYED AND DIDN'T. THERE WAS NO 'HARD HIT' AND NO SIGNIFICANT DAMAGE TO OTHER VEHICLES (REAR BUMPERS) OR TO MY HUSBAND OR MYSELF. MY FIRST CONCERN IS THE AIR BAGS NOT DEPLOYING, THE SECOND IS HAVING HAD THE VAN TOTALED OVER A 'MINOR REAR END COLLISION' *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11204731April 30, 2019
AIR BAGS
TAKATA RECALL (?) WE PURCHASED THIS VAN ON 4/18/2019, PREVIOUSLY THE VAN WAS A RENTAL. THE NEXT EVENING, GOING TO DINNER ON A FRIDAY NIGHT ABOUT 9 P.M. I WAS ON A 2 LANE ROAD IN A RURAL AREA, TRAVELING AT 60 MPH AND A DOG WALKED IN FRONT OF ME. I HAD NO TIME TO REACT. THE FRONT END OF THE VAN WAS LAYING IN THE ROAD, NOT DRIVABLE. AGAIN, A FRONT END COLLISION AND NO AIR BAG DEPLOYMENT! 2ND TOYOTA SIENNA, FIRST A 2017 AND NOW A 2018, BOTH RENTAL SALES, BOTH HAD FRONT END COLLISIONS AND BOTH HAD NO AIR BAG DEPLOYMENT. AT 60 MPH THERE'S NO REASONABLE EXCUSE FOR NO AIR BAG DEPLOYMENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11203319April 24, 2019
AIR BAGS
TOYOTA HAS AN ON-GOING ISSUE WITH AIRBAG/SRS WIRING HARNESSES THAT FAIL. WHEN THE WIRING HARNESS FAILS IT DISABLES THE ENTIRE SRS SYSTEM. THE OCCUPANT IS THEN AT RISK IN A COLLISION. THIS CONDITION INITIATED ON ITS OWN AND IS NOT THE RESULT OF A COLLISION. THE LOCAL TOYOTA DEALER RELAYED THAT IT IS A COMMON OCCURRENCE AND WOULD COST OVER $2000 DOLLARS TO REPAIR. IT SHOWS UP ON THE OBDII DIAGNOSTIC AS A RIGHT-SIDE AIRBAG SQUIB. THIS CODE IS AS FOLLOWS; B0106 CODE OPEN IN P SQUIB CIRCUIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203230April 23, 2019
STEERING, SUSPENSION, UNKNOWN OR OTHER
WHEELCHAIR VAN CONVERSION GONE WRONG. I HAVE IT DOCUMENTED. THE STATE OF OHIO SPENT $109 THOUSAND I SPENT $40 THOUSAND. THE VAN IS NOT SAFE TO DRIVE. I HAVE DOCUMENTS FROM THE TOYOTA DEALER THAT THE STEERING TURN MORE LEFT THAN TURNS TO THE RIGHT. I HAVE MORE DOCUMENTS. *LN *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11202910April 22, 2019
STRUCTURE:BODY
THE SLIDING DOOR BEHIND THE DRIVERS SEAT WILL NOT OPEN MORE THAN 8 ". THAN AN ALARM DINGS UP FRONT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202703April 20, 2019
UNKNOWN OR OTHER
TIRES TREAD LIFE RUNS REALLY FAST, USUALLY BETWEEN 20 - 30,000 MILES WHICH IS NOT NORMAL. THIS WAS HAPPENING NOT JUST TO ME, BUT ALSO MOST OF THE SIENNA OWNER THAT HAD COMPLAINED ONLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197375April 19, 2019
STRUCTURE:BODY
ON BOTH SIDES OF THE VEHICLE THE REAR SLIDING DOOR LATCHES RUSTED AND BROKE OFF RESULTING IN DOORS NOT OPENING AND CLOSING PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197376April 19, 2019
POWER TRAIN
FRONT AXLE LEAKING FLUID
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197122April 18, 2019
ELECTRICAL SYSTEM
TAKATA RECALL: SLIDING DOOR CABLE GOT CUT OFF AS I OPEN THE DOOR. NOW UNABLE TO OPEN ONE SIDE OF THE SLIDING DOOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196818April 16, 2019
POWER TRAIN
REAR DIFFERENTIAL HAS FAILED AT ONLY 60K MILES. WELL DOCUMENTED ISSUE FOR AWD SIENNA MODELS YET NO RECALL ISSUED. SAFETY CONCERN FOR THIS FAMILY OF FIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196190April 15, 2019
AIR BAGS
TAKATA RECALL: ATTEMPTED TO HAVE RECALL SERVICE COMPLETED AT HERITAGE TOYOTA IN CATONSVILLE, MD. WAS TOLD THEY DID NOT HAVE THE PARTS AND WAS PUT ON A WAITING LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196519April 15, 2019
ENGINE, STEERING, WHEELS
CHECK ENGINE LIGHT, VSC LIGHT, TRACTION CONTROL LIGHT. ALL 3 LIGHTS CAME ON AT SAME TIME. THEY SAY IT'S THE GAS CAP, IT'S NOT THE GAS CAP, THEY SAY TO RESET IT, THAT DOESN'T WORK. I WAS DRIVING HOME, NOTHING HAPPENED, THE LIGHTS JUST CAME ON. NO WARNING SOUND, NOTHING TO INDICATE THERE WAS A PROBLEM, MY CAR SEEMS TO DRIVE JUST FINE, BUT THE LIGHTS WON'T GO OFF, AND I HAVE 3 KIDS THAT I TAKE AND PICK UP FROM SCHOOL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195832April 12, 2019
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, SUSPENSION
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO TURN, A GROWLING NOISE WAS HEARD FROM THE REAR OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO PRIME TOYOTA ROUTE 2 (978-353-1700, LOCATED AT 700 OLD UNION TURNPIKE, LANCASTER, MA 01523) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED AND REPLACED THE REAR DIFFERENTIAL. THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000. *BF *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195303April 9, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
ISSUE STARTED AT ABOUT 4100 MILES. THE VAN WOULD NOT START AT ALL. THE PUSH BUTTON WOULD ACT AS OF THE VAN WOULD START BUT NOTHING WOULD HAPPEN. AFTER TRYING 5 PLUS TIMES IT STARTED. TOOK THE VAN TO THE DEALER THAT STATED EVERYTHING LOOKED GOOD. NOW ABOUT TWO WEEKS AGO THE SAME ISSUE OCCURED. THE VAN WOULD DISPLAY CHECK CHARGING SYSTEM ON THE DISPLAY AND THE VAN WOULD NOT START NO WOULD THE SIDE DOORS OPEN IN ORDER FOR ME TO GET MY INFANT'S OUT OF THE VAN. AFTER MULTIPLE ATTEMPTS THE VAN GOING AGAIN IT STARTED AND I WAS ON MY WAY. CONTACT TOYOTA TO INFORM THEM AND SO FAR THEY HAVE NOT CONTACTED ME BACK AS WELL AS THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194580April 8, 2019
UNKNOWN OR OTHER
EXCESSIVE TIRE WEAR OCCURS ON OUTSIDE EDGE OF FRONT TIRES. VEHICLE HAS HAD REGULAR ALIGNMENT AND TIRE ROTATIONS. TIRES WILL NEED TO BE REPLACED WELL AHEAD OF MANUFACTURERS TREADWEAR WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194476April 7, 2019
AIR BAGS
AIRBAG LIGHT STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194269April 6, 2019
STEERING, SUSPENSION, WHEELS
I BOUGHT NEW 2017 TOYOTA SIENNA AWD XLE. I NOTICED IN FIRST MONTH THAT STEERING WHEEL STARTED PULLING LEFT. TOOK THE VAN FOR ALIGNMENT BUT NEVER GOT FIXED. NOW I HAVE 25000 MILES TIRES ROTATION DEALERSHIP TOLD ME THAT MY TIRES ARE MORE WEARING INSIDE THAN OUTSIDE. AND IT'S NOT SAFE ON THE ROADS. I HAVE 4 KIDS THAT WE USE THIS VAN FOR DAILY TRANSPORTATION. I DON'T FEEL SAFE ON THE ROAD WITH MYSELF AND MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194258April 5, 2019
SEAT BELTS
SEATBELT IS NOT PULLING WHEN BUCKLING UP ON THE PASSENGER SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193586April 3, 2019
STRUCTURE:BODY
THE PASSENGER SIDE AUTOMATIC SLIDING DOOR WILL NOT OPEN IN EITHER AUTOMATIC OR MANUAL MODE FROM THE INSIDE. IT WILL OPEN IF SOMEONE PULLS THE HANDLE FROM THE OUTSIDE. POSSIBLE MOTOR AND OR CABLE PROBLEM. THERE ARE SIMILAR COMPLAINTS I FOUND ON THE INTERNET. IT STARTED INTERMITTENTLY ABOUT A YEAR AGO BUT NOW IT'S PERMANENT AND CAN ONLY BE OPENED FROM PULLING ON THE OUTSIDE DOOR HANDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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