Toyota Sienna Complaints

9,048 consumer complaints on file.

#11219573June 12, 2019
STRUCTURE:BODY
POWER SLIDING DOOR WOULD NOT OPEN OR CLOSE, WHEN PARKED. BEGAN TO MAKE CLICKING NOISES WHEN TRYING TO OPEN OR CLOSE DOOR. THE DOOR WOULD NOT OPEN COMPLETELY AND IT WOULD NOT LATCH PROPERLY. CABLE BECAME FRAYED AND BROKE AND WAS DANGLING FROM DOOR. WHEN WE WENT TO HAVE IT FIXED, THE QUOTED US $1200 TO FIX IT, SO WE OPTED TO CUT IT AND USE IT MANUALLY. WHEN USED MANUALLY, THE DOOR IS OFTEN UNSAFE BECAUSE IT SLIDES RAPIDLY AND ONCE CLOSED ON OUR DAUGHTER'S HAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219625June 12, 2019
POWER TRAIN
THREE YEAR OLD CHILD WAS ABLE TO PUT THE CAR INTO NEUTRAL WITHOUT DEPRESSING THE BREAK PEDAL AND CAR ROLLED AWAY. CAR WAS PARKED IN A FLAT DRIVEWAY, AND WENT ACROSS THE STREET AND HIT A SPEED LIMIT SIGN AND DID DAMAGE TO THE FRONT BUMPER. I DO HAVE A PHOTO UNABLE TO UPLOAD OF BUMPER. NOT COVERED UNDER THE 2005 SHIFT LOCK SOLONOID RECALL BY TOYOTA.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11219175June 11, 2019
VISIBILITY/WIPER
BECAUSE I LIVE ON A DIRT ROAD; I AM ASSUMING THAT BUILT UP ON THE WINDOW ROLLERS, HAVE DAMAGED MY WINDOWS. MY WINDOWS ARE SCRATCHED, TO THE POINT WHERE IT AFFECTS VISIBILITY. I THOUGHT THE SCRATCHES WERE ON THE WINDOW TINT (INTERIOR); BUT IT TURNS OUT, IT IS ON THE EXTERIOR (THE GLASS). I WENT TO A WINDOW REPAIR SHOP, HOPING THEY COULD RESURFACE THE GLASS. THEY SAID THERE IS NO REPAIR AND THAT I WOULD HAVE TO REPLACE THEM. REPLACING 3 TO FOUR WINDOWS WOULD COST OVER A THOUSAND DOLLARS (TINT EXTRA). I AM VERY DISAPPOINTED BECAUSE APART FROM THE HIDEOUS LOOK, MY FAMILIES SAFETY IS AT RISK. I CHOSE NOT TO REPLACE THE WINDOWS, BECAUSE THE ROLLERS WILL JUST BEGIN THE PROCESS ALL OVER AGAIN. IF YOU LIVE ON A DIRT ROAD, I RECOMMEND YOU EITHER WASH YOUR CAR, VERY REGULARLY OR DON'T ROLL DOWN YOUR WINDOWS AT ALL. THE LATTER IS VERY DIFFICULT FOR US TO DO. I LIVE IN SOUTHERN CALIFORNIA, AND IT GETS VERY HOT; INSIDE A PARKED VEHICLE. WHEN I PUT MY CHILDREN IN THE CAR; I ROLL DOWN THE WINDOWS IMMEDIATELY, AND START THE A.C; TO BRING THE TEMPERATURE DOWN. I HOPE TOYOTA BECOMES AWARE OF THIS PROBLEM AND INSTALLS BETTER ROLLERS, OR OFFERS REPAIRS. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219287June 11, 2019
AIR BAGS
THE DASH BOARD IS CRACKED ON OR NEAR THE PASSENGER SIDE AIR BAG. I FEEL THIS COULD BE A PROBLEM FOR THE PASSENGER IF ACTIVATED. TOYOTA KNEW OF THIS PROBLEM AND HAD A RECALL WHICH ENDED MY 2017. I WAS NEVER NOTIFIED OF THIS RECALL. A CHECK WITH TOYOTA AND THEY STATE NOTHING CAN BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218634June 8, 2019
FUEL/PROPULSION SYSTEM
TAKATA RECALL. MY 2014 TOYOTA SIENNA WAS IN MOTION ON THE HIGHWAY GOING A STEADY 75 MPH. AND THE TRAC OFF LIGHT WENT ON AND WE TRIED TURNING IT OFF LIKE WE USUALLY DO WHENEVER WE TURN IT ON ON ACCIDENT. AND AFTER A MILE DOWN THE HIGHWAY IT STARTED FUMING INTENSELY SO WE STOPPED AT A GAS STATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218558June 7, 2019
STRUCTURE:BODY
RECALL ISSUED FOR POWER SIDE DOORS OPENING ON THEIR OWN WHILE DRIVING. WAS CORRECTED, BUT IS HAPPENING AGAIN. DEALER INFORMED US THAT WE WOULD HAVE TO PAY TO GET THE OPENING CORRECTED. IS TOYOTA OR THE CONSUMER RESPONSIBLE FOR PAYMENT FOR THE SECOND, THIRD OR FOURTH REPAIR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218294June 6, 2019
ELECTRONIC STABILITY CONTROL (ESC)
VSC SYSTEM ACTIVATES THE ABS WHILE DRIVING UNDER NORMAL CONDITIONS. USUALLY ON INTERSTATE ENTRANCE/EXIT RAMPS, THE VSC LIGHT COMES ON WITH LOUD BEEPING NOISE AND ACTIVATES THE ANTI-LOCK BRAKES. THE VEHICLE PULLS EITHER TO THE LEFT OR RIGHT AND ACCELERATION IS AFFECTED. IT'S VERY SCARY! SPEED LIMIT ON RAMP IS 55MPH AND IT HAPPENS WHEN GOING 45-50MPH. IT'S ALSO HAPPENED WHILE DRIVING 35 MPH. IT HAPPENS AT MULTIPLE LOCATIONS. I'VE HAD THE CAR CHECKED BY 3 DIFFERENT SHOPS AND NOBODY CAN FIGURE OUT WHAT'S GOING ON. IT'S A WEEKLY OCCURRENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217758June 4, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO SHAKE AND THEN STALLED. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS ABLE TO COAST OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC CAME TO THE CONTACT'S HOME AND DIAGNOSED THAT THE GEAR SHIFTER FAILED AND CAUSED THE TRANSMISSION TO FAILED. THE PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V657000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217517June 3, 2019
ELECTRONIC STABILITY CONTROL (ESC)
THE STABILITY CONTROL/TRACTION WILL ACTIVATE FOR NO REASON THUS SLOWING THE VEHICLE DOWN AT FREEWAYS SPEEDS. MECHANICS FIND NO PROBLEMS WITH PARTS ASSOCIATED WITH ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217020May 31, 2019
STEERING
DRIVER WAS IN THE PROCESS OF PICKING UP FOSTER CHILDREN TO TRANSPORT THEM TO THEIR VISIT WHEN THE DRIVER NOTICED SMOKE COMING FROM THE STEERING WHEEL AND IMMEDIATELY TURNED OFF THE ENGINE TO THE VEHICLE. BECAUSE OF THE SMOKE THE DRIVER WAS CONCERNED AND CANCELED THE VISIT AND NOTIFIED THE AGENCY DIRECTOR (ME) WHO ADVISED HIM TO RETURN TO TOWN AND DROP OFF THE VAN AT TOYOTA OF OLYMPIA. AS SOON AS I GOT BACK INTO TOWN I WENT TO THE DEALERSHIP AND THEY ADVISED ME THAT AFTER A HALF HOUR OF DIAGNOSTICS IT WAS DISCOVERED THE RADIO WAS NOT WORKING AND THE FUSE WAS BLOWN. THEY ADVISED ME THAT PUTTING IN ANOTHER FUSE WOULD JUST CAUSE IT TO JUST TRIP OR BLOW OUT. REQUESTED THEY CONTINUE THE DIAGNOSTICS ON THE VEHICLE AND LET ME KNOW WHAT CAUSED THE PROBLEM. I WAS ADVISED DIAGNOSTICS WOULD BE HELD AT NO MORE THAN $250.00 BUT WE WILL SEE WHEN I GO TO PICK THE VAN UP AND PARK IT IN THE YARD. PLEASE SEE THE TEXT MESSAGE SCREENSHOT ATTACHED THAT EXPLAINS THE QUESTION OF THE SMOKE THE DRIVER SAW PER THE SERVICE DEPARTMENT CONTACT. THE RADIO APPARENTLY GROUNDED OUT AND SHORTED THUS THE SMOKE. HAD MY DRIVER NOT STOPPED THE VEHICLE AND SHUT OFF THE VAN WHAT WOULD HAVE HAPPENED OR WORSE - WHAT IF THE DRIVER HAD NOT NOTICED THE SMOKE COMING FROM THE VEHICLE IN THE FIRST PLACE. WOULD THE VAN HAVE BURST INTO FLAMES IF THE DRIVER HAD NOT SEEN THE SMOKE AND KEPT DRIVING. WE HAVE HAD THE VAN LESS THAN TWO YEARS AND IT IS HAVING SERIOUS ISSUES. WE JUST HAD TO REPLACE THE WINDSHIELD WIPER MOTOR BECAUSE IT FROZE IN MID MOTION JUST A COUPLE OF WEEKS AGO. SOMETHING IS NOT RIGHT WITH THIS VEHICLE AND VERY UNSAFE. SOMEONE NEEDS TO LOOK INTO THIS ISSUE. ALSO THEY CAN'T DO ANYTHING MORE UNTIL THEY REPLACE THE RADIO BUT ALL WIRING IN THE STEERING WHEEL IS OKAY AND THE COST TO REPLACE THE RADIO IS 4109.00 PLUS THE TAX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217115May 31, 2019
TIRES, WHEELS
2017 SIENNA - 16886 MILES. FIRESTONE TIRES STARTED WEARING THIN AT 16,462 MILES. WAS TOLD TOYOTA DOES NOT HANDLE THAT. CALLED FIRESTONE AND WAS TOLD TO GO TO CORPORATE STORE. WAS TOLD AT FIRESTONE STORE TIRES WERE AT 5/32 AND NOTHING THEY COULD DO BECAUSE TIRES WERE NOT AT 4/32. CONCERNED BECAUSE FAMILY CAR, TIRES SHOULD NOT START TO WEAR AT LESS THAN 17,000 MILES. AT 16,886 MILES WHILE MY WIFE WAS DRIVING DOWN THE CITY ROAD AT 40 MPH, 2 FIRESTONE TIRES BLEW OUT. MY CONCERN IS MORE TIRES ARE ON ROAD AND THERE HAS TO BE A PROBLEM WITH THAT BATCH OF TIRES. FIRESTONE STILL WILL NOT SAY THEY ARE IN WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217176May 31, 2019
WHEELS
NOTICED EXCESSIVE TIRE WEARING ON ONE OF THE REAR WHEELS. ALIGNMENT SHOP SAID IT'S CAUSED BY ALIGNMENT ISSUE OF THE REAR WHEEL AND UNFORTUNATELY IT'S NOT ADJUSTABLE. WHEN I SEARCHED ONLINE, I SAW MULTIPLE PEOPLE COMPLAINING ABOUT THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210734May 29, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
I WAS TURNING LEFT ON COUNTRY ROAD AT 25MPH THE CAR DECELERATE AND YELLOW WARNING CAME ON THE DEALER SAID THE CAR THOUGHT IT WAS GOING TO ROLL OVER THEY DID THE SOFT WARE UP DATE THE CAR STILL DECALRATE YELLOW LIGHT COME ON MOST OF TIME WHEN STARTING UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210356May 28, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
OCTOBER 2016 THIS PROBLEM OF MY 2008 TOYOTA SIENNA STARTED- ON SLIGHT CURVES DOING 30-40MPH I WOULD HEAR A CLICKING NOISE COMING SOMEWHERE UNDERNEATH THE FRONT RIGHT END ALMOST AS IF UNDER THE DASH, THE VSC LIGHT WOULD FLASH. I TOOK TO A TOYOTA DEALERSHIP, HAD A MECHANIC TEST DRIVE WITH ME THEY SAID THE PROBLEM WAS THAT MY TIRES WERENT ALIGNED WITH MY LAST TIRE CHANGE(WHICH WAS DONE AT THEIR TOYOTA DEALERSHIP) TOYOTA TOLD ME I NEEDED TO REPLACE ALL THE TIRES AND HAVE THE WHEELS ALIGNED. I DID THIS, PROBLEM CONTINUED. I TOOK MY VAN IN AGAIN TO TOYOTA, THEY LIED AND TOLD ME I NEEDED NEW BRAKES, AND SOME OTHER THINGS I DIDNT NEED. DECIDED TO GET A 2ND OPINION FROM 2 OTHER AUTO SHOPS AND FOUND OUT TOYOTA LIED ABOUT THE BRAKES, THEY WERE FINE AND THEY BOTH WERE UNABLE TO FIND OUT MY PROBLEM. I FOUND THIS OUT GOING TO 2 OTHER AUTO SHOPS ASKING FOR THEM TO LOOK INTO THE ORIGINAL PROBLEM. NOW TODAY MAY 2019 THIS PROBLEM STILL EXISTS, BUT HAS GOTTEN WORSE. NOW-THE VSC LIGHT COMES ON, IT STILL CLICKS, THE ABS LIGHT AND WARNING SOUND GOES OFF, FEELS AS IF ABS ENGAGES, AS IT JERKS AND IM UNABLE TO ACCELERATE DURING THIS TIME UNTIL IM ON A STRAIGHT AWAY. VERY SCARY WHEN IT HAPPENS THE VAN STARTS JERKING AND UNABLE TO ACELERATE, NOT SAFE TO TAKE MY FAMILY IN. NEVER BUY ANOTHER TOYOTA AGAIN...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210180May 27, 2019
UNKNOWN OR OTHER
THE FOUR BRIDGESTONE ECOPIA EP422 TIRES WERE PURCHASED AT COSTCO IN 2014. ALTHOUGH THE TIRES HAVE BEEN ALIGNED REGULARLY BY FIRESTONE AND TIRE PRESSURE CHECKED ONE A MONTH, THE OUTER EDGE OF THE TIRES WORE DOWN UNEVENLY. THERE ARE ONLY 9,860 MILES BEING USED ON THESE TIRES FOR 65,000 MILE WARRANTY. THE UNKNOWN PROBLEMS MAY BE ASSOCIATED WITH THE DESIGN OF THE VAN OR THE TIRES AND NEED TO BE FURTHER EXAMINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210022May 26, 2019
UNKNOWN OR OTHER
WHILE TRAVELING AT 65 MPH ON INTERSTATE 5 IN HEAVY TRAFFIC THROUGH OREGON, THE DRIVERS SIDE CORNER WINDOW SUDDENLY WITHOUT WARNING FELL OUT OF THE VEHICLE. IT WAS DANGLING BY THE TWO WIRES THAT ATTACH THE MOLDED IN GLASS ANTENNAE. OTHER VEHICLES AROUND ME SLAMMED ON THEIR BRAKES AND SWERVED AS I'M SURE THEY THOUGH THE 2 FOOT WIDE, 3 FOOT LONG PIECE OF GLASS SWING AROUND THE OUT SIDE OF THE VAN WAS GOING TO DETACH ANY SECOND AND SAIL INTO ONE OF THEIR CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210052May 26, 2019
STRUCTURE:BODY
REAR POWER HATCH BEGINS TO OPEN, THEN IMMEDIATELY CLOSES. UNABLE TO OPEN THE HATCH ALL THE WAY MANUALLY WITHOUT THE POWER FUNCTION TAKING OVER, AND CLOSING THE HATCH BACK DOWN. VEHICLE WAS ON FLAT SURFACE ON THE STREET. OCCURRED DURING DAYTIME, AND TEMPERATURE AT AROUND 85 DEGREES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209588May 23, 2019
STRUCTURE:BODY
WHILE DRIVING ON ROUTE 1, WE HEARD A "WHOOSH" SOUND. THE SUNROOF GLASS SPONTANEOUSLY FLEW OUT OF THE SUNROOF, AND THE INTERIOR SLIDE COVER POPPED UP THROUGH THE SUNROOF. WE DON'T KNOW WHERE THE GLASS WENT, AND DIDN'T HEAR A SHATTERING SOUND, SO WE ARE HOPEFUL THAT IT LANDED IN THE GRASS SOMEWHERE AND NOT IN THE ROADWAY, CAUSING INJURY TO ANYONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209305May 22, 2019
UNKNOWN OR OTHER
AFTER MULTIPLE LAWSUITS FILED, TOYOTA ISSUED AN EXTENDED DASHBOARD WARRANTY TO REPLACE IT UNTIL MAY 31, 2017. THEREFORE, NHTSA WAS NEVER INVOLVED WITH THIS CASE. SINCE IT WAS NOT A RECALL, THERE ARE STILL MANY AFFECTED TOYOTA VEHICLE OWNERS WHO WERE EITHER NOT NOTIFIED PROPERLY OR LEARNED ABOUT IT TOO LATE. THE PROBLEM OCCURRED ABOUT 6 OR 7 YEARS LATER ONCE THEY START DRIVING; HOWEVER, IT WAS MUCH LATER FOR THOSE WHO DO NOT DRIVE THEIR CARS FREQUENTLY OR KEEPS THE CAR IN THE GARAGE OR INDOOR PARKING FACILITY AS IT HAS TO DO WITH THE LENGTH OF TIME EXPOSED TO THE DIRECT SUNLIGHT. NOT ONLY IS IT A COSMETIC AND/OR FUNCTIONAL PROBLEM BUT ALSO A DRIVING HAZARD. AS YOU CAN SEE FROM THE UPLOADED PICTURE, THE SHINY DASHBOARD REFLECTION IS BLOCKING THE DRIVER'S VIEW SIGNIFICANTLY WHEN FACING THE SUN DIRECTION. THE PROBLEM EXISTS IN ALMOST ALL TOYOTA, LEXUS MODELS PRODUCED BETWEEN 2004 AND 2011. I STRONGLY URGE THAT IT SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208883May 21, 2019
UNKNOWN OR OTHER
WHEN I'M WAS DRIVING THE LIGHT KEEP ON BLINKING SAYING MY TRUNK WAS OPEN, MY SIDE DOOR WAS OPEN, MY KEY IS NOT NEARBY. SOMETIMES MY RIGHT SIDE SLIDING DOOR IN THE BACK CANNOT CLOSE AUTOMATIC. BRING TO THE DEALER THEY CANNOT DIAGNOSE. WHICH IS A RIPE OFC. I EVEN HAVE IT ON VIDEO WHEN IT HAPPEN . HOSELTON DEALER TOLD ME THEY CANNOT DIAGNOSE THE PROBLEM AND WANT TO CHARGE ME MONEY FOR IT. I GOT VIDEO FOR THEM TO SEE STILL THEY WON'T WANT TO DIAGNOSE IT. I HATE THAT DEALSERSHIP. NEVER WANT TO PURCHASE ANYTHING FROM THERE. ONCE IT OUT THE THERE LOT THEY DON'T CARE OR PAY ANY ATTENTION TO WHAT IS GOING ON ANYMORE EVEN YOU PURCHASED A WARRANTY FROM THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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