Toyota Sienna Complaints

9,048 consumer complaints on file.

#10348544August 10, 2010
POWER TRAIN
2008 TOYOTA SIENNA HESITATION AFTER SLOW SPEED TURN/STOP. AFTER SLOWING DOWN FOR A SPEED BUMP OR FOR A TURN, THERE IS A LAG IN THROTTLE RESPONSE AFTER PRESSING ON THE GAS PEDAL. WHEN STEPPING BACK ON THE GAS PEDAL, THE ENGINE REVS BUT THE TRANSMISSION ENGAGEMENT IS DELAYED. THIS VEHICLE CONSISTENTLY BEHAVES IN THIS MANNER UNDER THE ABOVE CONDITIONS. THE DEALER STATED THIS IS NORMAL OPERATION FOR DRIVE BY WIRE SYSTEMS. IT DOES NOT SEEM NORMAL TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348210August 9, 2010
STEERING, VEHICLE SPEED CONTROL, STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT THERE WAS A RATTLING NOISE IN THE PASSENGERS SIDE SLIDING DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSTALLED A RUBBER LINING BUT THAT DID NOT RESOLVE THE FAILURE. THE CONTACT STATED THAT THE DOORS WERE NOT PROPERLY ALIGNED. THE THROTTLE CONTROL HAS ALSO MALFUNCTIONED. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED THE VEHICLE ACCELERATED UNCONTROLLABLY. THE DEALER STATED THAT THE VEHICLE WAS FUNCTIONING NORMALLY. THE CONTACT STATED THAT THE VEHICLE ALSO BEGAN PULLING TO THE LEFT, BUT THAT HAS NOT BEEN DIAGNOSED BY THE DEALER AT THIS TIME. THE CURRENT MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348301August 9, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 10 TO 15 MPH, THE ENGINE REVVED WITH AN UNINTENDED ACCELERATION. THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL AND THE VEHICLE CAME TO A STOP. THE IDENTICAL FAILURE RECURRED. THE AUTHORIZED DEALER WAS NOTIFIED OF THE ACCELERATION FAILURE AND AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING. THE CONTACT HAD CONCERNS OF THE POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE WAS 3,100. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348356August 9, 2010
VEHICLE SPEED CONTROL
PULLING 2008 TOTALLY SIENNA INTO PARKING SPOT. AS I WAS TURNING MY STEERING WHEEL TOWARDS THE LEFT INTO THE PARKING SPACE, THE VAN SUDDENLY ACCELERATED FORWARD AT A HIGH SPEED AND CRASHED INTO A CAR PARKED ADJACENT TO THE SPACE I WAS ATTEMPTING TO PARK IN. WITNESSES OBSERVED THE EVENT. AFTER APPROPRIATE REPORTS WERE TAKEN, THE VAN WAS TAKEN TO A TOYOTA DEALER WHERE I WAS TOLD THAT MY VEHICLE WAS NOT INVOLVED IN THE RECALL. I BELIEVE THAT MY CAR MAKE AND MODEL WERE JUST ENTERED INTO A DATABASE. NOT SURE A MECHANIC EVEN INSPECTED THE ACCELERATOR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10348359August 9, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
2005 TOYOTA SIENNA SLIDING DOOR FAILURE - WON'T OPEN OR CLOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348107August 9, 2010
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER REAR SLIDING DOOR CABLE CASING BROKE AND THE CABLE COMPLETELY RUSTED AND BROKE OFF AS WELL WHICH MADE IT IMPOSSIBLE FOR THE DOOR TO OPEN FULLY. AFTER INSPECTING THE DRIVERS REAR SLIDING DOOR, THE CONTACT NOTICED THAT IT WAS STARTING TO DISPLAY THE SAME SYMPTOMS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHILE THE VEHICLE WAS COVERED BY THE WARRANTY BUT THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. AFTER THE VEHICLE WAS NO LONGER UNDER WARRANTY, THE VEHICLE WAS TAKEN BACK TO THE DEALER ACKNOWLEDGED THE PROBLEM BUT WOULD NOT OFFER ANY ASSISTANCE. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER WHEN THE COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 109,000. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348044August 8, 2010
SEAT BELTS
PROBLEM IS WITH THE SECOND ROW SEAT BELTS IN MY 2006 TOYOTA SIENNA XLE VAN. ANYTIME SOMEONE (MYSELF INCLUDED) RIDES IN THE SECOND ROW, THE SEAT BELTS LOCK UP AND BECOME SO UNCOMFORTABLE AS THEY CONTINUE TO TIGHTEN THAT WE JUST END UP NOT USING THEM SOON AFTER THE TRIP BEGINS. NOT USING THEM BECAUSE OF THIS DEFECT POSES A REAL SAFETY HAZARD IF WE WERE TO HAVE AN ACCIDENT. EARLIER ON I COMPLAINED SEVERAL TIMES. I WAS ALWAYS TOLD THERE IS NOTHING WRONG WITH THEM. WE PROBABLY WEREN'T USING THEM CORRECTLY AND I WAS EVEN GIVEN INSTRUCTION BY THE SERVICE DEPARTMENT ON HOW TO HOOK UP THE SEAT BELT. MY COMPLAINTS FELL ON DEAF EARS AND I REALLY DO THINK IT IS A SAFETY HAZARD. I TOLD THEM THEY MIGHT HAVE TO RIDE IT LONGER THAN THE FEW MINUTES THEY DID. I'M NOT SO SURE THIS PROBLEM IS ABOUT MY SIENNA ONLY. WHEN I RIDE IN THE BACK SEAT OF OTHER VEHICLES THE SEAT BELT SEEMS TO TIGHTEN. IF I HAD TO GUESS, I'D SAY THEY DON'T PUT THE SAME QUALITY SEAT BELT IN THE BACK OF A VEHICLE AS THEY DO THE FRONT SEATS JUST BECAUSE THEY WOULD COST MORE. ANYTHING YOU COULD DO TO REMEDY THIS SITUATION WOULD BE GREATLY APPRECIATED. SINCE THIS HAPPENS ANY TIME SOMEONE IS IN THE BACK SEAT, I AM PICKING A RANDOM INCIDENT DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348049August 8, 2010
LATCHES/LOCKS/LINKAGES
WE HAD SOME TRANSMISSION WORK DONE ON OUR 2002 TOYOTA SIENNA. AFTER THAT WORK WAS COMPLETED THE DOOR LOCKS ON THE VAN AUTOMATICALLY AND REPEATEDLY LOCK WITH OUT INTERVENTION . THIS HAPPENS WHEN THE CAR IS PARKED, TURNED OFF AND WHILE DRIVING. WE HAVE TAKEN IT TO THE DEALERSHIP TWICE WHILE IT WAS HAPPENING AND THEY CAN'T FIGURE OUT HOW TO FIX IT. THE DEALERSHIP SAID THIS ISSUE WASN'T RELATED TO THE TRANSMISSION WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347933August 7, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:TAILGATE
OPENED TAIL GATE ON 03 TOYOTA SIENNA VAN. REACHED IN TO GET SOMETHING AND GATE SUDDENLY CAME DOWN STRIKING ME ON THE TOP OF MY HEAD CAUSING A CONCUSSION. GAS STRUTS WERE REPLACED AT A COST OF OVER $300. OLD PARTS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10347786August 6, 2010
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED WHEN HE OPENING THE REAR DOOR HATCH MANUALLY, THE DOOR WOULD ABRUPTLY SWING UPWARD. THE DOOR HAS STRUCK THE CONTACT UNDER THE CHIN AS WELL AS OTHER PASSENGERS IN THE CHEST AREA. THE DEALER REPLACED THE REAR HATCH STRUTS BUT TO NO AVAIL. THE DEALER ADVISED THAT THE FAILURE WAS NORMAL. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347836August 6, 2010
CHILD SEAT
TOYOTA SIENNA 2011 TOP TETHER ANCHOR BRACKET ON THE DRIVER SIDE 2ND ROW CAPTAIN CHAIR IS TOO LOW FOR A TOP TETHER STRAP TO HOOK ON. THE DESIGN OF THE 2ND ROW SEATS RESULTS IN A LOWER ANCHOR BRACKET ON THE DRIVER SIDE 2ND ROW SEAT AS OPPOSED TO THE PASSENGER SIDE 2ND ROW. COULD RESULT IN PARENTS DISREGARDING WARNINGS AGAINST NOT USING A TOP TETHER IF THE CAR SEAT IS EQUIPPED WITH ONE AND CREATING AN UNSAFE CONDITION FOR THE CHILD. VAN WAS PURCHASED ON 5/31; ISSUE FOUND THE NEXT DAY AND REPORTED TO TOYOTA CORPORATION ON 6/2/2010. TOLD THAT NO ACTION WOULD BE TAKEN BASED ON MY CALL AS IT WAS THE FIRST REPORT OF THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347415August 5, 2010
STRUCTURE:BODY:HATCHBACK/LIFTGATE
REAR MANUAL LIFTGATE ON 2004 TOYOTA SIENNA UNEXPECTEDLY CLOSES. TOYOTA WAS SUPPOSED TO HAVE EXTENDED THE WARRANTY ON LIFTGATE TO 6 YEARS UNLIMITED MILEAGE BUT NOW REFUSE TO CORRECT PROBLEM. CONTACTED THEM BEFORE THE 6 YEARS HAD ENDED BUT THEY NEVER RETURNED CALLS UNTIL 6 YEAR LIMIT HAD PASSED. LIFTGATE HAS FALLEN ON PEOPLE 2-3 TIMES AND HAS TO BE MANUALLY HELD OPEN TO USE REAR COMPARTMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347505August 5, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
2004 TOYOTA SIENNA - AIR CONDITIONING COMPRESSOR BLOWS CAUSING ALARMING NOISES WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347504August 5, 2010
STRUCTURE:BODY
2004 TOYOTA SIENNA - CABLES SNAP AND THE SLIDING DOORS DO NOT OPERATE CORRECTLY COSTING $1600 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347554August 5, 2010
SEAT BELTS
MIDDLE ROW SEAT BELT FAILS TO RETRACT, CANNOT PULL IT ALL THE WAY OUT TO "LOCK" IT AND HAVE IT RETRACT AS I HAVE TO ACCORDING TO MY CHILD SEAT RULES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347160August 4, 2010
STRUCTURE
2004 TOYOTA MINI VAN SLIDING DOORS FREEZE SHUT. I OWED TWO OTHER MINI VANS WITHOUT THIS PROBLEM. THEY HAVE FROZEN SHUT EVERY WINTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347209August 4, 2010
LATCHES/LOCKS/LINKAGES
THE CABLE ON MY SLIDING DOOR OF MY 2006 TOYOTA SIENNA SNAPPED WHEN I PUSHED THE BUTTON TO CLOSE THE AUTOMATIC DOOR. THIS RESULTED IN A SHARP PIECE OF CABLE STICKING OUT TOWARDS MY CHILD WHO WAS SITTING IN HIS CAR SEAT. I'VE TAKEN THE CAR TO TOYOTA AND THEY SAID IT WAS NOT COVERED UNDER WARRANTY EVEN THOUGH I HAVE AN EXTENDED WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347224August 4, 2010
LATCHES/LOCKS/LINKAGES
PURCHASED TOYOTA SIENNA LE 2004 (NEW) IN MAY 2004. ALSO PURCHASED THE EXTENDED WARRANTY "BUMPER TO BUMPER" 60 MONTHS/100,000 MILES COVERAGE PLAN - HIGHLY RECOMMENDED BY THE DEALERSHIP. JAN.2008 (APPROX.82,000 MILES) THE LEFT, MANUAL PASSENGER DOOR WOULD NOT OPEN. DEALERSHIP GAVE REPAIR ESTIMATE $1231 FOR NEW LATCHES, ETC. TOLD "NOT COVERED UNDER WARRANTY." DEALERSHIP WOULD NOT REPAIR DUE TO "EXCESSIVE MILEAGE." NOW, THE RIGHT PASSENGER DOOR WILL NOT OPEN. WE HAVE TO ENTER/EXIT OUT OF BACK HATCH OR THROUGH FRONT DOORS. THIS DEFECT IS COMPLAINED ABOUT ALL OVER THE INTERNET. TOYOTA MUST DO SOMETHING!!! THESE ARE NOT ISOLATED INCIDENTS!! THERE IS A CONTINUING PATTERN OF THOUSANDS OF SIENNA OWNERS WITH THE SAME DEFECTS. TOYOTA MUST BE MADE TO COMPENSATE/REPAIR THESE DEFECTS!! THEY ARE SHOWING BILLIONS IN QUARTERLY PROFITS...THEN LET THEM FIX THIS! WHAT IF THERE IS AN ACCIDENT OR FIRE, ETC. AND THIS DEFECT PREVENTS A SAFE EVACUATION FROM THESE VEHICLES? MUST PEOPLE DIE IN ORDER FOR TOYOTA TO PROVIDE SAFETY & QUALITY CARE THEY ADVERTISE? PLEASE INVESTIGATE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347229August 4, 2010
WHEELS
I BOUGHT A 2006 TOYOTA SIENNA IN DECEMBER.,2006, THE FOLLOWING SEPTEMBER WHILE COMING BACK FROM VACATION I HAD A BLOWOUT ON MY FACTORY INSTALLED BRIDGESTONE TIRE. I DO NOT NECESSARILY BELIEVE THE PROBLEM IS THE TIRES, RATHER, THE ALLOY WHEELS, AS THE TIRE PRESSURE LIGHT GOES ON FREQUENTLY, THE WHEELS HAVE BEEN PEELING SINCE I BOUGHT THE VEHICLE NEW, WHEN I INQUIRED ABOUT A PROBLEM WITH THE ALLOY WHEELS TOYOTA BLEW ME OFF.I KNOW MANY ARE HAVING THE SAME ISSUE WITH THEIR ALLOY WHEELS. I THINK THE ALLOY WHEELS ARE DEFECTIVE CAUSING PROBLEMS IN TIRE PRESSURE AND ULTIMATELY CAUSING BLOWOUTS. THE BUBBLING AND PEELING JUST MAKES IT APPARENT COSMETICALLY THAT THERE IS A BIGGER PROBLEM. PLEASE INVESTIGATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347269August 4, 2010
STRUCTURE:BODY:DOOR
POWER SLIDING DOOR ON SIENNA 2005 NOT WORKING. SEEMS LIKE CABLE SNAP. VAN HAS 50,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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