Toyota Sienna Complaints

9,048 consumer complaints on file.

#10370954December 16, 2010
STRUCTURE:BODY
REAR PASSENGER SIDE AUTOMATIC DOOR- THE CABLE IS FRAYED AND DOESN'T OPEN CORRECTLY. NOW MY CHILDREN HAVE TO USE THE DRIVER SIDE DOOR TO GET INTO AND OUT OF THIS VEHICLE. THIS IS A SAFETY CONCERN. ALSO THE REAR DOORS EASILY FREEZE UP IN WINTER WEATHER. THIS MAY CAUSED THE CABLE TO FRAY BEFORE NORMAL WEAR AND TEAR. THIS IS ALSO A SAFETY CONCERN. TRYING TO GET TOYOTA TO COVER THE PART ON A $1600 REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370987December 16, 2010
LATCHES/LOCKS/LINKAGES
AUTOMATIC DOOR STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370735December 15, 2010
STRUCTURE:BODY
SLIDING DOOR CABLE BREAKS DISABLING DOOR FROM OPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370813December 15, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE, FUEL SYSTEM, GASOLINE
THE GAS IN THE LIFT GATE SUPPORT OF THE BACK DOOR ESCAPED 3 YEARS AFTER I BOUGHT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370825December 15, 2010
AIR BAGS, SEAT BELTS, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA LE. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SEAT BELTS WERE INOPERATIVE. THE ELECTRICAL PASSENGER SLIDING DOOR HAD ALSO FAILED TO FUNCTION, SHE HAD TO MANUALLY CLOSE THE DOOR. THE AIR BAG WARNING LIGHT ALSO ILLUMINATED ON THE INSTRUMENTAL PANEL FOR AT LEAST TWO YEARS. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THEY WERE UNABLE TO ASSIST HER DUE TO THE VEHICLE NOT BEING UNDER WARRANTY. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 3500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370584December 14, 2010
UNKNOWN OR OTHER
RE: 2000 TOYOTA SIENNA MINIVAN I WAS PARKING MY CAR ON THE STREET, MY FOOT ON THE BRAKE PEDAL, WHEN THE ENGINE STARTED TO SUDDENLY REV UP. WITH MY FOOT STILL ON THE BRAKE PEDAL, I QUICKLY PUT IT ON PARK AND TURNED OFF THE ENGINE. THIS IS THE FIRST TIME THIS HAS HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370665December 14, 2010
AIR BAGS
THE AIR BAG LIGHT KEEPS COMING ON, I HAVE TAKEN THE VEHICLE TO THE DEALER ON SEVERAL OCCASIONS AND AS OF TODAY THE LIGHT IS STILL GOING ON. IS MY AIR BAG WORKING? NO ONE HAS BEEN ABLE TO ANSWER THAT QUESTION. THE DEALER HAS RE-SET THE LIGHT AND FROM WHAT I UNDERSTAND CHANGED THE AIR BAG, THIS HAS BEEN AND ON-GOING PROBLEM . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370702December 14, 2010
STRUCTURE:BODY:DOOR
THE PASSENGER SIDE POWER SLIDING DOOR (ON MY 2004 LE AWD SIENNA) WAS JAMMED (COULDN'T CLOSE OR OPEN) AFTER MY WIFE DROPPED OFF MY DAUGHTER TO SCHOOL THIS MORNING. WHEN MY WIFE WAS TRYING TO CLOSE THE DOOR MANUALLY, THE LEFT SIDE OF THE DOOR FELT APART AND IT MADE A BIG DENT AND SCRATCHES ON THE BODY ALL OVER. FORTUNATELY, MY WIFE AND MY DAUGHTER DIDN'T GET HURT BECAUSE OF THIS (BUT VERY CLOSE.) I HAD SCHEDULED TO BRING IT TO THE TOYOTA DEALER TOMORROW MORNING TO FIND OUT WHAT WENT WRONG AND WHAT IT WILL COST TO HAVE IT FIXED. ALTHOUGH IT'S ONLY 12 MILES FROM MY HOME TO THE DEALER, BUT IT'S NOT GOING TO BE A EASY TRIP AS I AM ONLY USING ROPES TO HAVE THE BROKEN DOOR BARELY TIDED TOGETHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370368December 13, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
I OWN A 2005 TOYOTA SIENNA MINIVAN WITH 70,000 MILES. THE OTHER DAY THE DRIVER'S SIDE FRONT DOOR STARTED MAKING A POPPING SOUND WHEN IT WAS BEING OPENED OR CLOSED. NOW, JUST THREE DAYS LATER, THE SOUND IS A HORRIBLY LOUD POPPING/CRACKING SOUND WHEN THE DOOR IS OPENED OR CLOSED. IT SOUNDS AS IF THE DOOR IS GOING TO FALL RIGHT OFF THE CAR WHEN IT IS OPENED OR CLOSED. I CALLED THE DEALERSHIP AND TOYOTA CORPORATE AND FOUND OUT A TSB WAS ISSUED FOR THE PROBLEM FOR THE FIRST 36,000 MILES. SINCE MY VAN HAS 70,000 MILES TOYOTA WILL NOT COVER ANY OF THE REPAIR. I DID AN ONLINE SEARCH AND FOUND MANY MANY OWNERS ARE HAVING THIS SAME ISSUE. TOYOTA IS AWARE OF THE ISSUE BUT WILL NOT ISSUE A RECALL ON A KNOWN DEFECT. IT IS THE WELDING ON THE FRONT DOOR THAT IS NOT HOLDING AND IN MOST CASES THE ENTIRE DOOR MUST BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370390December 13, 2010
STRUCTURE:BODY:TRUNK LID
TL*THE CONTACT OWNS A 2007 TOYOTA SIENNA XLE. THE CONTACT STATED THAT WHILE PRESSING THE TRUNK RELEASE AND PUTTING HER GROCERIES IN THE VEHICLE, THE TRUNK AUTOMATICALLY RELEASED AND SHE INJURED HER NOSE WHILE SHE ATTEMPTED TO MOVE HER HEAD OUT OF THE WAY OF THE TRUNK LID. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000. UPDATED 04/05/11*LJ UPDATED 04/05/11
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10370453December 13, 2010
STRUCTURE:BODY
HAVE 2006 TOYOTA SIENNA WITH DRIVER'S SIDE POWER SLIDING DOOR NOT CLOSING INTERMITTENTLY. TOOK TO TOYOTA DEALER FOR REPAIR WAS TOLD DOOR HINGE AND BUSHING FAILED AND NEEDS REPLACEMENT. HAVE EXTENDED WARRANTY BUT HINGE NOT COVERED. APPARENTLY THIS IS A FAIRLY COMMON PROBLEM WITH TOYOTA SIENNA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370442December 13, 2010
TRAILER HITCHES
TOYOTA SIENNA VANS ARE DANGEROUSLY TOO LOW TO INSTALL A TRAILER HITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371288December 12, 2010
UNKNOWN OR OTHER
IN FREEZING COLD WEATHER, THE REAR SLIDING DOORS ON THE PASSENGER (AUTOMATIC) AND DRIVER (MANUAL) SIDE FREEZE SHUT. THE VEHICLE IS KEPT IN A GARAGE AND MY WIFE HAS ON MULTIPLE OCCASIONS PLACED OUR YOUNG CHILDREN (AGES 2, 5 AND 7) IN THE VEHICLE TO GO SOMEWHERE AND UPON ARRIVING THE DOORS ARE FROZEN SHUT AND SHE'LL NEED TO GET THEM OUT THROUGH THE FRONT DRIVER OR PASSENGER DOOR. WE'VE ALSO HAD IT WHERE WE WERE ABLE TO OPEN ONE OF THE DOOR ENOUGH TO UNLATCH IT BUT CAN'T GET IT ANY FURTHER. AT THAT POINT, WE ARE UNABLE TO GET IT FULLY SHUT AGAIN AND ARE FORCED TO DRIVE WITH THE SYSTEM WARNING THAT A DOOR IS AJAR. WE HAVE NOT HAD IT THAW AND FLY OPEN WHILE DRIVING, BUT IT IS UNNERVING. THE PROBLEM OCCURS ALMOST EVERY DAY DURING THE WINTER AND PRESENTS A DANGER TO MY CHILDREN AS MY WIFE CANNOT EASILY REMOVE THEM FROM THE VEHICLE IF NECESSARY WHEN THIS HAPPENS. I HOPE THERE IS SOMETHING YOU CAN DO TO HELP US AND THE MANY OTHER TOYOTA SIENNA OWNERS EXPERIENCING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369865December 10, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH AND APPLIED THE BRAKES. THE VEHICLE WOULD NOT RESPOND AND EXHIBITING AN ABNORMAL CLICKING NOISE. THE CONTACT CONTINUED TO APPLY PRESSURE TO THE BRAKES WHILE DRIVING AT A LOW SPEED UNTIL THE VEHICLE WAS ABLE TO COME TO A STOP. THE SAME FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS OR DIAGNOSIS OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 159,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369938December 10, 2010
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR HINGE WAS FRACTURED YET SHE WAS STILL ABLE TO EXIT THE VEHICLE. THE VEHICLE WAS INSPECTED BY THE DEALER WHO INFORMED THE CONTACT THAT SHE WOULD NEED TO REPLACE THE ENTIRE DOOR OR HAVE IT RE-WELDED TO CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. UPDATED 02/07/11 *BF THE COSUMER STATED SHE OPENED THE DRIVERS SIDE DOOR AND IT MADE IT NOISE AND THEN THE DOOR WOULD NO LONGER OPEN OR CLOSE PROPERLY. THE DEALER INFORMED THE CONSUMER THE HINGE WAS BROKEN. THE HINGE WAS WELDED BACK TOGETHER. UPDATED 03/17/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369664December 8, 2010
STRUCTURE:BODY:HATCHBACK/LIFTGATE
I HAVE A 2004 TOYOTA SIENNA XLE. THE REAR LIFT GATE SOMETIME DOES NOT PROVIDE ENOUGH SUPPORT AND FALL DOWN AND BUMP INTO PEOPLE'S HEAD CAUSE HEAD INJURY. TOYOTA HAS ISSUED A RECALL AND DID A REPLACEMENT BUT THE NEW PART IS SUB-STANDARD AND FAILED JUST AFTER A YEAR. THEY NEED TO ISSUE ANOTHER RECALL AND PROVIDE A BETTER/LONGER TERM SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10369492December 7, 2010
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS 2001 TOYOTA SIENNA. THE CONTACT STATED THE DOOR LATCHES WERE FRACTURED ON THE FRONT DRIVER, PASSENGER AND REAR PASSENGER SLIDING DOOR. THE DRIVER SIDE SLIDING DOOR FAILED AND WAS UNABLE TO BE OPENED. THE CONTACT STATED THAT THE ONLY WAY TO ENTER THE VEHICLE WAS FROM THE REAR HATCH. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370061December 6, 2010
VEHICLE SPEED CONTROL
WE RECENTLY PURCHASED A BRAND NEW 2011 TOYOTA SIENNA XLE AWD WITH AN OPTIONAL PACKAGE THAT INCLUDES FLOOR MATS. AFTER ARRIVING HOME, I REALIZED THAT THE DRIVERS FLOOR MAT WAS NOT SECURED TO THE VEHICLE, AND NO FASTENERS WERE PRESENT THAT WOULD ENABLE ME TO SECURE THE FLOOR MAT. THE FLOOR MAT ITSELF AND THE UNDERLYING CARPET BOTH CONTAIN RIVETS WITH THROUGH HOLES, BUT THAT IS NOT SUFFICIENT TO ATTACH THE TWO. SOME SORT OF SCREW / CLIP / BOLT / ETC IS NEEDED AND IS MISSING. THE FLOOR MAT DOES HAVE A WARNING TAG SAYING THAT IT IS SUPPOSED TO BE SECURED. GIVEN THE ATTENTION TO FLOOR MAT ISSUES IN TOYOTA VEHICLES, I AM VERY SURPRISED THAT THE VEHICLE COULD LEAVE THE FACTORY AND THE DEALERSHIP LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369326December 6, 2010
STRUCTURE:BODY:DOOR, SEAT BELTS, ELECTRICAL SYSTEM
MIDDLE ROW DRIVER SIDE SEATBELT FAILURE AND PASSENGER SIDE SLIDING DOOR POWER FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369178December 4, 2010
STRUCTURE:BODY:HATCHBACK/LIFTGATE
SIENNA REAR LIFT GATE OPENS UP ABOUT 95%, SITS THERE FOR A MOMENT AND THEN CLOSES. THIS IS NO BIG DEAL IF YOU ARE JUST WATCHING IT, BUT IF YOU START TO LOAD OR UNLOAD DURING THE PROCESS THE DOOR WILL HIT YOU IN THE HEAD. THIS HAS HAPPENED TO ME SEVERAL TIMES IN THE LAST FEW WEEKS. I UNDERSTAND THE LIFT GATE STRUTS WERE RECALLED ON MY VEHICLE, SERVICE RECORDS INDICATE THEY WERE REPLACED IN DECEMBER 2008 (I DID NOT OWN THE VEHICLE AT THE TIME. THE SAFETY ISSUE IS PARTLY THE WEEK STRUTS, SEEMS TO FAIL DUE TO COLD TEMPERATURES. THE REAL SAFETY ISSUE IS THAT THERE IS NO WARNING SOUND THAT THE DOOR IS DECIDING TO CLOSE ITSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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