Toyota Sienna Complaints

9,048 consumer complaints on file.

#10374906January 6, 2011
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE PARKED, THE AUTOMATIC SLIDING DOOR OF THE REAR PASSENGER SIDE LOCKED AND WAS UNABLE TO OPEN. THE FAILURE OCCURRED ON THE REAR DRIVER SIDE MANUAL DOOR TWO MONTHS LATER. THE DEALER AND MANUFACTURER WERE WHO STATED THE REPAIRS WOULD NOT BE COVERED BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. UPDATED 02/23/11 *BF UPDATED 04/28/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374928January 6, 2011
STEERING
FAILURE OF INTERMEDIATE STEERING SHAFT DUE TO CORROSION. CAR BECAME EXTREMELY DIFFICULT TO STEER, ESPECIALLY RAPID CHANGES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375015January 6, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING AT ANY SPEED, THE CONTACT NOTICED THAT THE VEHICLE WOULD SWITCH TO THIRD GEAR WITHOUT WARNING INTERMITTENTLY, MAKE A LOUD NOISE, AND THREE ALERTS WOULD ILLUMINATE ON THE INSTRUMENT PANEL; THESE LIGHTS WERE A SKIDDING SIGNAL, EXCLAMATION MARK, AND A SIGNAL THAT ADVISES THE CONTACT TO NOTIFY THE DEALER. WHEN ATTEMPTING TO DRIVE BEYOND 55 MPH, THE RPM METER MOVED TO THE RED ZONE AND MADE A LOUD NOISE. THE DEALER MADE TWO ATTEMPTS TO DIAGNOSE THE FAILURE. THE CONTACT WAS UNABLE TO SAY WHAT THE DEALER DID WHEN THE VEHICLE WAS TAKEN IN; HOWEVER THE PROBLEM OCCURRED THE NEXT DAY AFTER THE VEHICLE WAS RETURNED TO THE CONTACT FROM THE DEALER. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 2,400. THE FAILURE MILEAGE WAS APPROXIMATELY 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374822January 5, 2011
AIR BAGS:FRONTAL
2005 TOYOTA SIENNA VAN HAS HAD RECURRING AIRBAG SENSOR BLINKING ISSUE ON THE RIGHT FRONT PASSENGER SEAT,TOYOTA WANTS $1000 TO FIX AFTER INITIALLY ADVISING IT WAS A $5,000 REPAIR. RIGHT SEAT IS HARDLY USED AND FAILURE ISN'T A USER ISSUE IN MY OPINION. NO ACCIDENT INVOLVED....... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374849January 5, 2011
SERVICE BRAKES, ELECTRIC
MY WIFE WAS DRIVING OUR 2005 TOYOTA SIENNA VAN TO PICK UP OUR SON FROM SCHOOL. AS SHE WAS PULLING INTO A PARKING SPACE, SHE PUSHED ON THE BRAKES TO SLOW DOWN FURTHER. HOWEVER, THE VAN DID NOT SLOW DOWN, BUT INSTEAD ACCELERATED, CAUSING THE VAN TO HIT A TREE AT THE END OF THE PARKING SPACE AND THE CAR ON THE OTHER SIDE OF THE TREE. SHE CONFIRMED THAT SHE ONLY HIT THE BRAKES, AND NOT THE ACCELERATOR. AFTER READING MULTIPLE ONLINE REPORTS OF OTHERS PUSHING ON THE BRAKES AND THE TOYOTA SIENNA VANS ACCELERATING, I DECIDED TO FILE THIS REPORT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10374442January 4, 2011
STRUCTURE
2009 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO IOWA BEING INCLUDED IN TOYOTA RECALL REGARDING CORROSION OF THE SPARE TIRE CARRIER CABLE.*TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374611January 4, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
TOYOTA SIENNA XLT 2004 POWER DOOR CABLE SNAPS DUE TO EXPOSURE TO WEATHER. CABLE THEN JAMS IN DOOR, CAUSING DOOR TO MALFUNCTION AS DAUGHTER WAS EXITING THE VAN. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10374618January 4, 2011
AIR BAGS
IN 2008, THE AIRBAG DASH LIGHT ON OUR 2006 TOYOTA SIENNA BEGAN BLINKING. WE TOOK OUR VAN TO THE DEALER, WHO ADVISED THAT THE DRIVER SEAT SENSOR WAS BAD. AFTER SEVERAL REPAIR ATTEMPTS, THE DEALER REPLACED THE ENTIRE DRIVER SEAT, BUT THE LIGHT CONTINUED TO BLINK. AFTER AN EXTENSIVE WAIT, THE ENTIRE WIRING HARNESS WAS REPLACED AND THE LIGHT NO LONGER BLINKED. IN ALL WE WERE WITHOUT OUR VAN FOR NEARLY 3 MONTHS, AWAITING PARTS. BECAUSE OF THE SAFETY CONCERN (AIRBAG NOT DEPLOYING OR DEPLOYING WHEN IT SHOULDN'T) AND BECAUSE THE VAN WAS UNDER WARRANTY, THE DEALER PROVIDED A LOANER VAN WHILE WE AWAITED PARTS. ON NOVEMBER 4, 2008, THE VAN STRUCK A DEER AND THE DRIVER'S AIRBAG DEPLOYED. FOLLOWING AIRBAG REPLACEMENT AND OTHER INSURANCE-COVERED REPAIRS, THE AIRBAG DASH LIGHT AGAIN BEGAN BLINKING. DEALER ADVISED THAT THE PASSENGER SEAT SENSOR WAS DEFECTIVE AND A REPLACEMENT PART ORDERED; WE WERE ADVISED THE PART WOULD BE AVAILABLE JANUARY 4, 2011. TOYOTA ADVISED THAT, AS VAN IS NO LONGER UNDER WARRANTY, NO LOANER VEHICLE IS AVAILABLE. ON JANUARY 4, WE WERE ADVISED THAT THE PROBLEM IS THE WIRING HARNESS, WHICH WILL NOT BE AVAILABLE BEFORE FEBRUARY 9, 2011. TOYOTA HAS OFFERED $35 / DAY TOWARD LOANER / RENTAL VEHICLE. ONCE AGAIN THIS WILL BE A 3-MONTH OUT-OF-SERVICE SITUATION FOR A SAFETY ISSUE. THERE ARE MANY REPORTS OF 2006 TOYOTA SIENNA AIRBAG INDICATOR / SENSOR / WIRING HARNESS PROBLEMS REPORTED ON THE INTERNET. WE BELIEVE THIS IS A SERIOUS SAFETY ISSUE THAT TOYOTA HAS AVOIDED ADDRESSING AS A SYSTEM / RECALL ISSUE, CORPORATE BEHAVIOR CONSISTENT WITH EARLIER ACCELERATOR SAFETY ISSUES ON ITS VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374704January 4, 2011
AIR BAGS
WE HAVE A 2006 SIENNA XLE AWD WITH ~38K AND THE AIRBAG LIGHT TURNED ON IN THE FALL 2010. TOOK IT TO THE DEALER ON 11/28/2010. THERE IS A PROBLEM WITH THE WIRING HARNESS AND AS OF 1/4/2011 THEY WILL NOT HAVE ONE AVAILABLE FOR AT LEAST ANOTHER MONTH. THEY TOLD US THIS IS A COMMON PROBLEM NATIONALLY AND AS A RESULT, THERE IS A BACK ORDER FOR THIS PART. ASSUMING THE PART COMES IN THE NEXT MONTH, THEY WILL HAVE HAD OUR CAR IN THE SHOP FOR OVER 2 MONTHS. THIS IS A MAJOR SAFETY ISSUE (OBVIOUSLY KNOWN BY TOYOTA) AND SHOULD WARRANT A RECALL, ESPECIALLY IF THIS IS COMMON ENOUGH TO HAVE A BACK LOG OF DEMAND FOR THAT PIECE AND THE AIRBAGS WILL NOT WORK WITH THIS DEFECT. IN ADDITION TO THE SAFETY CONCERNS, MOST OF US COULD NOT TOLERATE NOT HAVING ACCESS TO THE FAMILY CAR FOR OVER 2 MONTHS. THERE ARE MANY OTHER PEOPLE WITH SIMILAR COMPLAINTS DOCUMENTED ON THE INTERNET. HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2006/TOYOTA/SIENNA/AIRBAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375630January 4, 2011
ELECTRICAL SYSTEM
LATCHES/LOCKS/LINKAGES SLIDING ELECTRIC SIDE DOOR JAMMED. THE DOOR WILL NOT SHUT OR OPEN. IT IS BASICALLY JAMMED AND I HAVE TO PUT ALL OF MY WEIGHT INTO THE DOOR TO GET IT TO LATCH SHUT. BASED ON ONLINE COMPLAINTS, IT IS NOT COVERED UNDER WARRANTY AND WILL COST ABOUT $1500 TO FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373866January 3, 2011
SERVICE BRAKES, HYDRAULIC
PROBLEM WITH REAR DISC BRAKES IN 2008 TOYOTA SIENNA. DEALER FOUND PROBLEM WITH CALIPER PISTON. RUST ON CLIP APPARENTLY CAUSED THE CALIPER PISTON TO STAY EXTENDED AND KEEP THE DISC BRAKE PAD IN CONTACT WITH THE BRAKE. REAR BRAKES FAILED AT 33K MILES. REPAIR PERFORMED AT CUSTOMER EXPENSE. SERVICE PERSON SAID WARRANTY DID NOT COVER BRAKE FAILURE BECAUSE IT WAS "CAUSED BY RUST." BRAKE FAILURE OCCURRED APPROXIMATELY ONE MONTH AFTER THE 30K MILE SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373949January 3, 2011
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT NEITHER OF THE REAR SLIDING DOORS WOULD OPEN WHENEVER THE TEMPERATURE WAS COLD AND/OR THERE WAS RAINY WEATHER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THERE WAS A DESIGN FLAW WITHIN THE VEHICLE THAT CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 65,000. UPDATED 01/12/12*LJ THE CONSUMER STATED IF IT RAINS THE DAY BEFORE, AND THE TEMPERATURE DROPS BELOW FREEZING OVERNIGHT, THE REAR PASSENGER DOORS WILL NOT OPEN. UPDATED 01/20/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373971January 3, 2011
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
2004 TOYOTA SIENNA VAN, THE VEHICLE STABILITY CONTROL SYSTEM (VSC) GOES INTO SKID PREVENTION MODE AND AUTOMATICALLY APPLIES THE BRAKES, DISCONNECTS THE ACCELERATOR, AND SELECTS ONE SIDE OR WHEEL TO APPLY BRAKING FORCE TO. THIS HAS THE EFFECT OF CAUSING THE CAR TO SHUDDER, SKID AND MOVE DANGEROUSLY CLOSE TO THE OUTSIDE EDGE OF A CURVE. THIS HAS OCCURRED 15-20 TIMES IN MY CAR SINCE ITS PURCHASE. I HAVE TAKEN IT FOR REPAIR BY THE DEALER THREE TIMES. SOME "RUSTED" PARTS WERE REPLACED THE FIRST TIME. THE NEXT TWO TIMES, I WAS TOLD THE VEHICLE WAS WORKING PROPERLY. THE VSC ACTIVATED AT SPEEDS THAT WERE AT OR BELOW THE SPEED LIMIT AND IN CONDITIONS WHERE NO REALISTIC POSSIBILITY OF A SKD WAS PRESENT. THE PROBLEM IS INTERMITTENT AS I HAVE DRIVEN OVER THE SAME ROADS AT THE SAME OR HIGHER SPEEDS FOR YEARS WITHOUT ACTIVATION OF THE VSC. WHEN IT DOES ACTIVATE IT IS FRIGHTENING, AND IT CAUSES A SIGNIFICANT DANGER OF LOSING CONTROL OF THE CAR OR VEERING OUT OF YOUR LANE. AFTER A PERIOD OF NO ACTIVITY, I HAVE SUDDENLY HAD 7 INCIDENTS IN THE LAST WEEK OCCURRING BETWEEN DEC. 24, 2010 AND JANUARY 2, 2011.THE PROBLEM FIRST AROSE APPROXIMATELY THREE YEARS AGO. THERE HAVE BEEN 4 OR 5 ISOLATED INCIDENTS, BUT NOW THERE HAS BEEN A SERIOUS AND DRAMATIC INCREASE IN THE FREQUENCY OF THE VSC FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373769January 2, 2011
SEAT BELTS
2002 TOYOTA SIENNA 3RD ROW SEAT HAS FAULTY SEAT BELT. SEAT BELT WILL NOT RETRACT ON LEFT SIDE OF LAST SEAT. ONLY USED SPARINGLY, STUCK WILL NOT RETRACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373674January 1, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
UPON ACCELERATING BETWEEN FIRST AND SECOND GEAR (7-15) MILES AN HOUR, ESPECIALLY AFTER BREAKING, THE VEHICLE HESITATES AS IF IT WAS IN NEUTRAL. THE RPM'S GO UP BUT THE CAR DOES NOT MOVE. THIS MAINLY HAPPENS WHEN MAKING A RIGHT HAND TURN WHEN NOT FULLY STOPPING. I ALSO HAVE HAD IT HAPPEN WHEN MAKING A LEFT HAND TURN GOING ACROSS TRAFFIC TRYING TO GET ACROSS THE INTERSECTION. I HAVE TAKEN THIS VEHICLE IN NUMEROUS TIMES AND THE PROBLEM HAS NEVER BEEN REPRODUCED BY THE SERVICE TECH. I HAVE TAKEN THEM OUT ON A DRIVE ALONG ONLY TO NOT REPRODUCE IT ALSO. THIS IS MY MAIN VEHICLE I DRIVE MY FOUR CHILDREN AROUND IN AND I WOULD HATE TO HAVE THIS ISSUE OCCUR WHEN I REALLY NEED TO ACCELERATE AND CAUSE AN ACCIDENT. APPARENTLY, I AM NOT THE ONLY INDIVIDUAL WHO OWNS THIS VEHICLE THAT HAD WITNESSED THIS HESITATION PROBLEM. I BELIEVE THIS PROBLEM WARRANTS FURTHER INVESTIGATION AND A POSSIBLE RECALL/FIX. THIS HAPPENS ALMOST EVER TIME I DRIVE THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373708January 1, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE
SEVERAL MONTHS AGO, WE NOTICED THE DRIVER'S SIDE SLIDING DOOR ON OUR 2005 TOYOTA SIENNA LE (WE HAVE MANUAL DOORS, NOT POWER SLIDING DOORS) WOULD NOT "CLICK" OR "CATCH" AND LOCK WHEN WE OPENED THE DOOR. NO MATTER WHAT WE TRIED, THE DOOR WOULD NOT LATCH AND STAY OPEN ABOUT 25% OF THE TIME. A FEW DAYS AGO, THE SAME DOOR STARTED TO NOT CLOSE ALL THE WAY INTERMITTENTLY. WHILE DRIVING, THE INTERIOR LIGHTS AND THE DOOR OPEN INDICATOR LIGHTS WILL COME ON AND GO OFF AT VARYING FREQUENCY. WHEN THE INTERIOR LIGHTS ARE ON, THEY CAUSE A DISTRACTION AND MAKE DRIVING MORE DIFFICULT AT NIGHT. THE LIGHTS WILL GO ON AND, SOMETIMES, SLOWING DOWN OR TAKING A LEFT TURN WILL CAUSE THEM TO GO OFF, BUT ONLY FOR A SHORT TIME. ANYWHERE FROM 5 SECONDS TO A FEW MINUTES LATER, THE LIGHT WILL BE BACK ON. THEY ARE ON MORE THEN THEY ARE OFF. I'M SURE OUR LIGHTS GOING ON AND OFF IS ALSO DISTRACTING TO OTHER DRIVERS. I'M FEARFUL THE DOOR WILL ONE DAY FLY OPEN WHILE WE ARE DRIVING, PUTTING MY CHILDREN IN DANGER. I HAVE NOT TAKEN THE VEHICLE TO MY DEALER BUT I WILL THIS WEEK. I'VE READ COUNTLESS ACCOUNTS ON THE INTERNET OF PROBLEMS WITH THE DOORS ON THE SIENNA AND I HOPE WHEN ENOUGH COMPLAINTS COME IN, A RECALL WILL BE INITIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373495December 30, 2010
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE RIGHT PASSENGER AUTOMATIC SLIDER DOOR ALMOST INJURED THE PASSENGER WHILE TRYING TO EXIT FROM THE VEHICLE WHEN IT SUDDENLY CLOSED. SHE NOTICED THAT THERE WAS A CABLE THAT WAS FRACTURED IN THE DOOR WHICH CAUSED THE DOOR TO CLOSE SUDDENLY. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS FOR THREE YEARS. THE VEHICLE WAS NOT INSPECTED NOR HAD IT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373289December 29, 2010
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 5-10 MPH AT NIGHT, THE VEHICLE MOVED UP AND DOWN AND THEN CRASHED INTO A PARKED VEHICLE. A POLICE REPORT WAS FILED. ONE PASSENGER WAS INJURED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE LOWER BALL JOINT RIPPED OUT THE CONTROL ARM WHICH CAUSED THE CRASH. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 111,077.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10373365December 29, 2010
AIR BAGS
I OWN A 2005 TOYOTA SIENNA WITH ONLY 43,000 MILES, AND THE PASSENGER AIR BAG LIGHT IS ON ALL THE TIME, IT DOESN'T MATTER IF SOMEONE IS SITTING IN THE SEAT. TODAY I TOOK MY VAN TO THE DEALERSHIP TO HAVE THE SPARE TIRE CHAIN REPLACED, ANOTHER TOYOTA RECALL, AND ASKED THEM TO CHECK OUT THE PASSENGER AIR BAG LIGHT. I WAS TOLD THE AIR BAG AND WIRING HARNESS NEEDED TO BE REPLACED AT A COST OF $2148. I WAS VERY SURPRISED WHEN I WAS TOLD THIS. I BOUGHT THE VAN NEW; AND THE AIR BAGS HAVE NEVER BEEN DEPLOYED. THIS DOESN'T SOUND LIKE SOMETHING THAT SHOULD NEED TO BE REPLACED AS REGULAR MAINTENANCE. I HAVE NEVER HEARD OF SOMEONE HAVING TO REPLACE THEIR AIR BAGS AND WIRING WHEN THEY HAVEN'T BEEN IN AN ACCIDENT. I'M CONCERNED FOR THE SAFETY OF MY FAMILY, WILL THE AIR BAGS STILL WORK OR DO I HAVE NO CHOICE BUT TO PAY FOR SOMETHING THAT WAS A FAULTY DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373203December 29, 2010
LATCHES/LOCKS/LINKAGES
RIGHT SIDE ELECTRIC SLIDING DOOR ON TOYOTA SIENNA FAILS. FAULTY HINGES AND DRIVE CABLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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