Toyota Sienna Complaints

9,048 consumer complaints on file.

#10367197November 22, 2010
STRUCTURE:BODY:HATCHBACK/LIFTGATE
MY WIFE PARKED OUR 2004 TOYOTA SIENNA MINIVAN AND OPENED THE REAR LIFTGATE FROM THE CONSOLE ABOVE THE REARVIEW MIRROR. SHE EXITED THE VEHICLE AND WALKED TO THE REAR OF THE VEHICLE. AS SHE TURNED TO THE OPEN REAR AREA THE LIFTGATE DESCENDED AND STRUCK HER, CAUSING HER TO FALL TO THE GROUND AND OPENING A GASH IN HER SCALP THAT BLED PROFUSELY AND REQUIRED THREE STAPLES TO CLOSE. OUR VEHICLE HAD BEEN RECALLED TO ADDRESS THIS ISSUE IN 2008, BUT WE HAVE EXPERIENCED SIMILAR INTERMITTENT AND UNPREDICTABLE INSTANCES SINCE. ALTHOUGH A 2008 RECALL NOTICE CALLS FOR THE REPLACEMENT OF THE STRUTS THAT SUPPORT THE LIFTGATE, AND ALTHOUGH OUR RECORDS SHOW THAT OUR VEHICLE WAS SERVICED UNDER THAT NOTICE, OUR LOCAL TOYOTA DEALER DECLINED TO TAKE ANY ACTION, STATING THAT THEIR SERVICE DEPARTMENT WAS UNABLE TO REPLICATE THE EVENT AND FURTHER STATING THAT HAD THEY BEEN ABLE TO REPLICATE THE EVENT THEIR NEXT STEP WOULD HAVE BEEN TO TRY TO DETERMINE THE CAUSE. THESE RESPONSES ARE INCONSISTENT WITH THE CLEAR DIRECTIONS OF THE 2008 RECALL. ASSUMING THAT THE SERVICING WAS CARRIED OUT IN 2008 UNDER THE 2008 NOTICE, WE DO NOT KNOW WHETHER IT WAS INCORRECTLY PERFORMED, OR WHETHER THE DETERIORATION OF THE STRUTS THAT LED TO THE NOTICE HAS CONTINUED WITH THE REPLACEMENT STRUTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366989November 21, 2010
SERVICE BRAKES, HYDRAULIC
DURING A 30,000 MILE CHECK UP ON OUR 2008 TOYOTA SIENNA ALL WHEEL DRIVE VAN, WE HAD TO REPLACE THE FRONT AND REAR BREAKS BECAUSE THEY WERE GROUND DOWN AND DANGEROUS, ACCORDING TO OUR TOYOTA DEALER WHERE THE REPAIRS WHERE MADE. PADS HAD TO BE REPLACED, ROTORS HAD TO BE GROUND DOWN FOR BOTH FRONT AND REAR. ALL THE MILEAGE IS LONG DISTANCE HIGHWAY DRIVING. THERE WAS NO ACCIDENT BUT THE DEALER SEEMED VERY CONCERNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366861November 19, 2010
EXTERIOR LIGHTING
2007 TOYOTA SIENNA. LOW BEAM HEADLAMPS CONTINUE TO BURN OUT. DRIVERS SIDE 2 TIMES SINCE DECEMBER 2009. PASSENGER SIDE 4 TIMES SINCE DECEMBER 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366687November 18, 2010
STRUCTURE:BODY:HATCHBACK/LIFTGATE
2005 TOYOTA SIENNA: DURING COOL/COLD WEATHER, THE AUTOMATIC LIFT GATE CLOSES IMMEDIATELY AND WITHOUT AS SOON AS IT FULLY OPENS - BOTH WHEN USING THE KEY FOB AND WHEN OPENED MANUALLY. THE PROBLEM BEGAN IN 2009, ABATED DURING THE SUMMER OF 2010 AND HAS BEGUN AGAIN IN NOV. 2010 NOW THAT THE COOL WEATHER IS UPON US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366761November 18, 2010
STRUCTURE:BODY:HATCHBACK/LIFTGATE, LATCHES/LOCKS/LINKAGES
THE HANDLE ON THE LIFT GATE FOR MY 2003 TOYOTA SIENNA BROKE OFF RIGHT IN MY HAND. THE GATE REMAINS LOCKED AND UNABLE TO OPEN IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366511November 17, 2010
WHEELS
I HAVE A 2006 TOYOTA SIENNA. ALL FOUR WHEELS ARE SHOWING BUBBLING PAINT AND ARE LOOSING TIRE PRESSURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366589November 17, 2010
WHEELS, TIRES:TREAD/BELT
CORROSION ON WHEELS OF TOYOTA SIENNA. TOYOTA IS AWARE OF THE DEFECT AND REFUSES TO REPLACE THE WHEELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366641November 17, 2010
STRUCTURE, WHEELS
THE PAINT/COATING ON MY RIMS IS BUBBLING AND FLAKING OFF. IT HAS BEEN GETTING STEADILY WORSE SINCE I PURCHASED THE VEHICLE USED IN 2009. I HAVE NOT TRIED TO CONTACT A DEALER ABOUT IT AS IT IS BEYOND THE 36 MONTH WARRANTY PERIOD AND ANY SPECIAL ADJUSTMENT FROM TOYOTA LIKELY WOULD BE A HUGE UP-HILL BATTLE AND WOULD PROBABLY JUST END UP WASTING MY TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366480November 16, 2010
STEERING
TOYOTA SIENNA 2005 SHOWS EXCESSIVE CORROSION OF THE LOWERMOST UNIVERSAL JOINT INSTALLED ON THE STEERING INTERMEDIATE SHAFT. THUMP NOISE CAN BE FELT AND HEARD FROM STEERING WHEEL. SAFETY CONCERN STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366414November 16, 2010
STRUCTURE
TL*THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 10V160000 (STRUCTURE) AND TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION. THE DEALER TOOK THE SPARE TIRE FROM UNDERNEATH THE VEHICLE, PLACED IT INSIDE THE REAR OF THE VEHICLE AND TIED IT DOWN WITH A BUNGEE CORD. THE CONTACT DID NOT FEEL THAT THE REPAIR WAS ADEQUATE OR THAT THE BUNGEE CORD WOULD HOLD THE TIRE SECURELY. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 32,000. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365773November 15, 2010
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE DRIVER SIDE DOOR WAS EXTREMELY DIFFICULT TO OPEN AND ONCE OPENED, IT WOULD EXHIBIT A LOUD POPPING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER AND HE WAS ADVISED THAT THE SPOT WELDING WAS FRACTURED. THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000 AND THE CURRENT MILEAGE WAS 78,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365890November 15, 2010
SEAT BELTS
2005 SIENNA VAN (TOYOTA) - FRONT DRIVER SIDE SEAT BELT WILL NOT RETRACT. DOES NOT WORK CREATING A SEVERE SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365624November 14, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
2004 TOYOTA SIENNA PASSENGER SIDE (POWER) DOOR REFUSES TO CLOSE; BROKEN DOOR CABLE. ALSO, THE DRIVER'S SIDE DOOR (MANUAL) HAS BEEN BROKEN FOR OVER 3 YRS; TOYOTA FIXED THIS 3 TIMES WHILE STILL UNDER WARRANTY BUT REFUSES TO FIX IT AGAIN DESPITE THE FACT THAT IT IS A DESIGN DEFECT SINCE IT KEEPS HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365562November 13, 2010
STRUCTURE:BODY, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
CORROSION ON THE SPARE TIRE CARRIER AND CABLE. CAUSES: 1) BINDING OF CABLE PREVENTING LOWERING OF SPARE TIRE 2) SLIPPING OF CARRIER AND CABLE; POSSIBLY CAUSING SUDDEN DROP; 3) WEAKENING OF CARRIER AND CABLE, AND 4) STICKING OF CARRIER AND CABLE CAUSING JAMMING PREVENTING SPARE TIRE FROM BEING LOWERED OR LOWERED IN A JERKING AND UNSAFE MANNER. 2002 TOYOTA SIENNA FWD, WITH SPARE TIRE CARRIER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365589November 13, 2010
UNKNOWN OR OTHER
I AM FILE A COMPLAINT ABOUT MY 2001 TOYOTA SIENNA XLE WITH DUAL POWER SLIDING DOOR. THE POWER MALFUNCTIONED WITH ONLY 60000 MILES ON IT. NOW I KNOW MANY PEOPLE COMPLAINED ABOUT THE THIS QUALITY AND SAFEY ISSUE. I TURNED IT INTO MANUAL DOOR. IT IS A SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366105November 12, 2010
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE OWNED THIS VEHICLE SINCE 2003 AND HAVE NEVER HAD ANY MAJOR PROBLEMS WITH IT. IT HAS ALWAYS BEEN VERY RELIABLE. HOWEVER, ON SEPTEMBER 21 WHILE DRIVING EAST ON I20 IN THE DALLAS AREA, I ACCELERATED THE VEHICLE WHILE ON A SLIGHTLY STEEP HILL. THE ENGINE SUDDENLY QUIT FOR A FEW SECONDS WHILE I WAS DRIVING AND ALL THE EQUIPMENT LIGHTS CAME ON. IT THEN MYSTERIOUSLY STARTED BACK AGAIN AND I KEPT DRIVING. THIS HAPPENED A COUPLE MORE TIMES WHILE DRIVING EAST ON ILLINOIS AVENUE IN DALLAS AND IT FINALLY DIED COMPLETELY ON THE SAME STREET . THE ENGINE WOULD NOT START AND EVEN THE LIGHTS WOULD NOT COME ON. I WAS ABLE TO PULL INTO THE CITY OF DALLAS'S PARKING LOT BEFORE THE VEHICLE STOPPED COMPLETELY. I HAD THE VAN TOWED TO ONE OF THE TOYOTA DEALERS IN DALLAS. THEY CHECKED IT OUT AND COULD NOT FIND ANY PROBLEMS WITH IT. THEN ON MONDAY, SEPTEMBER 25 THE VEHICLE WAS COMPLETELY DEAD IN OUR GARAGE AT HOME. I JUMP STARTED THE VEHICLE AND DROVE IT AGAIN TO METROPLEX TOYOTA ON TUESDAY, OCTOBER 5. THE ONLY THING THEY FOUND WAS THE INTAKE HOSE CLAMP AT T-BODY WAS VERY LOOSE AND THE POWER DOOR LIGHT WAS COMING ON. THEY TIGHTENED THE HOSE CLAMP AND RE-INITIALIZED THE POWER DOOR. AGAIN, ON NOVEMBER 11, I WAS DRIVING EAST ON I 30 WHEN THE VAN COMPLETELY DIED IN THE MIDDLE OF THE HIGHWAY. EVEN THE HAZARD LIGHTS WOULD NOT COME ON. I WAS STUCK IN THE MIDDLE OF A BUSY FREEWAY. FORTUNATELY, I 30 WAS BACKED UP AND NO ONE PLOWED INTO THE REAR BECAUSE MOST VEHICLES DRIVE AT 60-70 MPH ON THAT FREEWAY. I HAD THE VEHICLE TOWED TO METROPLEX TOYOTA AGAIN. THIS TIME THE ONLY THING THEY COULD FIND WRONG WAS THAT THE BATTERY WAS NOT HELD DOWN TIGHTLY. HOWEVER, WHILE I WAS GOING TO DRIVE AWAY IN THE VAN, I NOTICED THAT THE POWER DOOR LIGHT WAS ON AGAIN AND THE DOOR WOULD NOT CLOSE PROPERLY. WE FINALLY DECIDED TO LEAVE THE VEHICLE WITH THE DEALER FOR SOME TIME SO IT COULD BE CHECKED OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365459November 12, 2010
STRUCTURE
TL*THE CONTACT OWNS A 2001 TOYOTA SIENNA. WHILE THE VEHICLE WAS BEING SERVICED, THE CONTACT WAS INFORMED THAT THE SPARE TIRE WAS MISSING. THE CONTACT REFERENCED RECALL 10V160000 (STRUCTURE) AND WAS INFORMED THAT THE PARTS WERE BACKORDERED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 141,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365486November 12, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING. THE CONTACT ENGAGED THE BRAKES AND THE VEHICLE BEGAN TO LUNGE FORWARD AND ACCELERATED INTO A BUILDING. THE BUILDING SUSTAINED MODERATE DAMAGES. THE POLICE WERE NOT CALLED TO THE SCENE. THERE WAS NO PERSONAL INJURY; AND THE VEHICLE'S FRONT BUMPER PAINT EXHIBITED MINOR CHIPPING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO REPLICATE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10365509November 12, 2010
AIR BAGS
TL*THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE ENTIRE HARNESS SYSTEM NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365208November 10, 2010
STRUCTURE, VISIBILITY
WE RECENTLY HAD AN ISSUE WITH THE PASS. SIDE VENT WINDOW ON OUR 2004 SIENNA. WHILE DRIVING THE WINDOW WAS OPENED THE GLUE FAILED AND THE WINDOW SWUNG DOWN THE SIDE OF THE VAN ONLY BEING HELD ON BY THE MOTORIZED ARM. IT APPEARS AS IF THE TRACK THAT THE WINDOW IS ATTACHED TO HAS BEEN PAINTED PRIOR TO THE GLUE BEING APPLIED. SO INSTEAD OF GLASS, GLUE, METAL IT WAS GLASS, GLUE, PAINT, METAL. THIS SEEMS TO BE A GROWING ISSUE BASED ON A QUICK SEARCH ONLINE. IF THE GLASS HAD BROKEN FREE OF THE ARM, IT WOULD HAVE GONE FLYING INTO TRAFFIC. THE DEALER AND TOYOTA WERE CONTACTED AND BOTH DISMISSED THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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