Toyota Sienna Complaints

9,048 consumer complaints on file.

#10378474January 24, 2011
STRUCTURE
TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE SLIDING DOOR CABLES WERE DEFECTIVE. THE CABLES FROZE AND SHE WAS UNABLE TO OPEN THE DOORS. THE DEALER STATED THAT THE CABLES COULD BE REPLACED BUT WAS UNSURE OF THE PROBLEM WOULD BE COMPLETELY SOLVED. THE CONTACT CALLED THE MANUFACTURER WHO TOOK A COMPLAINT BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378484January 24, 2011
SEAT BELTS
THE DRIVER SIDE SEAT BELT STUCK IN A POSITION AND NOT OPERATIONAL ON MY TOYOTA SIENNA 2005 MINI VAN. THIS ONE DID NOT WORK SMOOTHLY FROM LONG TIME AGO, AND EVENTUALLY, IT STUCK WITH THE BELT FOLDED. NOT SURE WHAT TO DO. ANY SUGGESTION. SINCE IT IS A SAFETY KIND OF ISSUE. IS IT A COMMON PROBLEM? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378310January 23, 2011
EQUIPMENT
I HAVE A 2004 TOYOTA SIENNA VAN AND I AM VERY DISTURBED BY THE POWER DOOR PROBLEMS I HAVE HAD SINCE DAY 1 OF OWNING THIS VEHICLE. THE SLIDING DOORS FREEZE UP ALL THE TIME IN THE WINTER. AFTER DRIVING FOR APPROX. 30-45 MINUTES THE DOOR WILL UNFREEZE & COME OPEN! I HAVE TWO CHILDREN!!! THIS IS A SAFETY HAZARD AS WELL AS BEING A NUISANCE. ALSO THE POWER DOOR CABLE SNAPPED IN TWO. I CALLED HICKORY TOYOTA & SPOKE WITH MAINTENANCE CUSTOMER SERVICE, WHICH INFORMED ME THAT THIS JUST DOES NOT HAPPEN. I SAID WELL, IN MY CASE IT DID! I WANT THIS FIXED BEFORE ONE OF MY CHILDREN GET HURT & THIS BECOMES A LAW SUIT! THIS IS MY 2ND SIENNA VAN & HAD THE SAME PROBLEM WITH IT. I'VE HAD THREE CAMRYS AND THEY WERE ALMOST PERFECT. WHAT IS UP SIENNA??!! MAYBE I NEED TO CONVERT TO HONDA AFTER ALL. :( *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378249January 22, 2011
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
OUR AUTOMATIC SLIDING DOOR IS NOT WORKING AT 55,000 MILES. THE TOYOTA COMPANY REFUSES TO PAY TO FIX THE SLIDING DOOR. I AM SURPRISE WITH TOYOTA'S REPUTATION THAT THE AUTOMATIC SLIDING DOOR HAS STOP WORKING. I AM VERY CONCERNED ABOUT THE AUTOMATIC DOOR NOT WORKING. RIGHT NOW THE DOOR IS ON MANUAL. IT IS VERY DIFFICULT TO OPEN AND CLOSE FOR MY FAMILY. MY SPOUSE AND MY HANDS HURT WHEN WE PULL TO OPEN AND CLOSE THE SLIDING DOOR. OUR THREE KIDS ARE UNABLE TO OPEN AND CLOSE THE DOOR ON THEIR OWN. I AM VERY CONCERNED BECAUSE GOD FOR BID IF WE WERE TO GET INTO AN ACCIDENT MY KIDS MAY NOT BE ABLE TO GET OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378254January 22, 2011
EQUIPMENT, STRUCTURE:BODY:DOOR
POWER SLIDE DOOR PULLEY CABLE ASSEMBLY FAILED ON THE DRIVER SIDE OF A 2005 TOYOTA SIENNA XLE WITH 84,000 MILES. THE CABLE SNAPPED AND RENDERS THE DOOR USELESS. PAULY TOYOTA DEALER (CRYSTAL LAKE, IL) DID NOT EVEN COME WITHIN 20 FEET OF THE VAN AND QUOTED ME $1600 TO REPAIR. THE CABLE OF THE PASSENGER SIDE OF THE CAR HAS SHOWS THAT THE PROTECTIVE CABLE COATING IS CRUMBLING AND THE CABLE IS RUSTING MAKING IT A MATTER OF TIME BEFORE PASSENGER SIDE DOOR CABLE SNAPS AS WELL. THIS IS A VERY POOR DESIGN THAT THE CABLE IS CONSTANTLY EXPOSED TO THE ELEMENTS AND PRONE TO RUSTING AND SNAPPING (THERE ARE A LOT OF POSTS ON THE INTERNET OF 2004 SIENNA OWNERS WITH THE SAME PROBLEM). THE FAILED PART IS THE CABLE, BUT YOU ARE REQUIRED TO PURCHASE THE ENTIRE MOTOR ASSEMBLY TO REPAIR - IT IS A POOR DESIGN TO BEGIN WITH, ESPECIALLY FOR OWNERS THAT LIVE IN COLD WEATHER CLIMATES WHERE THE VEHICLE IS EXPOSED TO FREEZING/THAWING, ROAD SALT, ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378115January 21, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
POWER SLIDING DOOR FAILURE 2004 SIENNA THE POWER SLIDING DOOR ON MY 2004 SIENNA HAS FAILED 3 TIMES. THE FIRST 2 WERE COVERED UNDER WARRANTY, BUT THE 3RD TIME IS NOT. THIS IS A VERY COSTLY REPAIR AS THE WHOLE DOOR NEEDS TO BE TAKEN APART AND IS ESTIMATED @ $1,400. IT IS ALSO A SAFETY ISSUE AS CHILDREN CANNOT GET OUT BY THEMSELVES IF THEY NEED TO IN A CRASH. I HAVE CONTACTED TOYOTA CORPORATE TO NO AVAIL. MY CASE # [XXX]. NOTHING IN A VEHICLE SHOULD NEED TO BE REPAIRED THREE TIMES!! THERE ARE 1000S OF COMPLAINTS AND ONCE AGAIN TOYOTA WILL NOT DO SOMETHING UNTIL SOMEONE DIES IN A CRASH AS A RESULT OF THIS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378177January 21, 2011
LATCHES/LOCKS/LINKAGES
IN NOVEMBER OF 2010, WE PURCHASED 2011 TOYOTA SIENNA XLE. WITHIN A MONTH, ON TWO SEPARATE OCCASIONS- THE AUTOMATIC SLIDING DOORS GOT STUCK MIDWAY. THEY WOULD NOT MOVE BACK OR FORWARD. WE TOOK IT TO THE ORIGINAL DEALERSHIP. WE WERE TOLD THAT TOYOTA HAD THEM CLEAR SOME "CODES" FOR THE AUTOMATIC DOORS AND THE PROBLEM WAS FIXED. TWO WEEKS LATER, THE SAME PROBLEM IS HAPPENING ON BOTH DOORS. WE TOOK THE CAR BACK AND THE SERVICE MANAGER INFORMED US THAT TOYOTA WOULD NOT AUTHORIZE NEW MOTORS IN THE CAR, ALTHOUGH IT IS A BRAND NEW CAR AND UNDER WARRANTY. THIS IS A TOYOTA MANUFACTURING PROBLEM AND NEEDS TO GET RESOLVED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379147January 21, 2011
AIR BAGS
THE AIR BAG INDICATOR LIGHT ON THE DASH FLASHES WHEN THE VAN IS TURNED ON. THE TOYOTA DEALER SAID THAT THE AIR BAG WIRING HARNESS NEEDS TO BE REPLACED SINCE THE AIR BAG WOULD NOT DEPLOY IN THE EVENT OF AN ACCIDENT. MY SIENNA IS INOPERABLE UNTIL REPAIRED. THERE IS A LONG WAIT, ONE TO THREE MONTHS, TO GET THIS PART REPLACED AS IT IS ON BACK ORDER FROM TOYOTA. THE DEALER STATED THAT THERE ARE MORE THAN 400 AIR BAG WIRING HARNESSES ON BACK ORDER FOR OUR REGION ALONE. AN INTERNET SEARCH SHOWS MULTITUDES OF OTHER 2006 TOYOTA SIENNA OWNERS WITH THIS SAME AIR BAG MALFUNCTION. AIR BAGS ARE INCLUDED TO HELP SAVE LIVES, BUT THEY DO NOT WORK PROPERLY ON THE 2006 TOYOTA SIENNA. A RECALL SHOULD BE INSTITUTED TO FIX THIS PROBLEM SO THE AIR BAGS IN ALL 2006 TOYOTA SIENNA'S' WILL WORK PROPERLY. UNLESS THIS DEFECT IS FIXED, THE 2006 TOYOTA SIENNA IS AN UNSAFE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377987January 20, 2011
AIR BAGS
2005 TOYOTA SIENNA LE AIRBAG (SRS) LIGHT WITH ERROR CODE: B0111 "OPEN IN SIDE SQUIB (RH) CIRCUIT" TOYOTA DEALER SERVICE DEPT. REFERRED TO TECHNICAL SERVICE BULLETIN OF 2/27/08 (EL001-08) ADVISING REPLACEMENT OF 3 AIRBAG ASSEMBLIES & 2 WIRING HARNESSES FOR A TOTAL BILL OF $5400. VEHICLE HAS 100,000 MILES: WARRANTY ENDED AT 60,000. FROM WHAT I'VE READ ON THIS THREAD AND ON THIS SUBJECT, THERE SHOULD BE A TOTAL RECALL ON THIS SRS SYSTEM FOR THESE VEHICLES. (THE TECH. BULLETIN IS FOR SIENNA MODEL YEARS 2004-2008...THAT'S A LOT OF MINI-VANS RUNNING AROUND WITH POTENTIALLY INOPERABLE OR DEFECTIVE SRS SYSTEMS, FOLKS!). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378057January 20, 2011
TRACTION CONTROL SYSTEM
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15-50 MPH, SHE NOTICED THE TRACTION CONTROL WARNING LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL. THE ABILITY TO BREAK WAS LOST AND THE STEERING BECAME DIFFICULT TO MANEUVER. THE FAILURE WAS UNABLE TO BE DIAGNOSED BY A LOCAL MECHANIC. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378972January 20, 2011
UNKNOWN OR OTHER
POWER SLIDING DOOR FAILS TO CLOSE - MANUAL OVERRIDE WOULD NOT WORK. WIFE AND 4 CHILDREN TRAPPED IN THE DARK AND COLD WINTER WEATHER WITH AN OPEN DOOR - NOT SAFE TO MOVE THE VEHICLE. FATHER CAME TO RESCUE AND AFTER REPEATED FORCEFUL ATTEMPTS, THE DOOR CLOSED. THERE ARE NUMEROUS RECALLS ON THIS VEHICLE FOR MISSING LABELS - HOW ABOUT A RECALL ON SOMETHING REALLY SERIOUS. THE DOOR IS COMPLETELY UNRELIABLE - COST TO FIX $1500+. THIS NOT AN ISOLATED INCIDENT. HTTP://WWW.CARCOMPLAINTS.COM/TOYOTA/SIENNA/2006/ACCESSORIES-EXTERIOR/POWER_SLIDING_DOOR_WONT_CLOSE.SHTML HTTP://WWW.CARCOMPLAINTS.COM/TOYOTA/SIENNA/2006/ACCESSORIES-EXTERIOR/SLIDING_DOORS_DON'T_OPEN.SHTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377173January 19, 2011
SEAT BELTS
THE DRIVER SEAT BELT IN MY 2004 TOYOTA SIENNA GETS TWISTED AND STUCK WHERE IT RETRACTS INTO THE SIDE PANEL. THIS CONTINUES TO HAPPEN OVER AND OVER AND IT IS DIFFICULT TO FIX. SOMETIMES FIXING IT REQUIRES RIPPING APART THE SIDE PANEL. THIS HAS BEEN HAPPENING SINCE ABOUT 2007. WE ARE OFTEN LEFT WITHOUT A WORKING SEAT BELT AND EVEN MORE OFTEN LEFT WITH AN ILL FITTING SEAT BELT. THE DEALERSHIP WANT $500 TO REPLACE BUT I FEEL IT WAS A DEFECTIVE DESIGN AND IS LIKELY TO HAPPEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377190January 19, 2011
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER AND PASSENGER AUTOMATIC SLIDING DOORS WOULD FAIL INTERMITTENTLY. THE DRIVER SIDE SLIDING DOOR WOULD OFTEN CLOSE INDEPENDENTLY WHILE THE CONTACT WAS STANDING IN THE DOORWAY. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE VEHICLE WOULD NEED TO BE FURTHER INSPECTED BY AN ENGINEER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 900. UPDATED 03/29/11 *BF UPDATED 05/02/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377884January 19, 2011
STRUCTURE
DRIVER SIDE SLIDING REAR DOOR ON 2004 SIENNA (TOYOTA) CABLE SNAPPED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377883January 19, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
THE DRIVER DOOR MAKES A LOAD CLICKING NOISE WHEN YOU OPEN OR CLOSE THE DOOR. THE DOOR DOES NOT OPEN OR CLOSE PROPERLY. I HAVE NOT REPAIRED IT YET BUT HAVE BEEN TOLD IT IS A SPOT WELD THAT HAS FAILED. I ALSO READ ONLINE THAT THIS IS A VERY COMMON PROBLEM ON THE 2004 SIENNA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377013January 18, 2011
AIR BAGS
SRS WARNING LIGHT AT FIRST CAME ON AND STAYED ON INTERMITTENTLY. IT NOW STAYS ON ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377099January 18, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
JUST OPENED THE DRIVER'S SIDE DOOR AND IT STARTED POPPING. NOTHING LED UP TO THE EVENT. IT HAPPENS EVERY TIME THE DOOR IS OPENED AND GETS LOUDER ALL THE TIME. NOT CORRECTED AT PRESENT TIME. TOYOTA WARRANTY OUT OF DATE BY 30 DAYS WHEN FIRST REPORTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377122January 18, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
TOYOTA SIENNA 2005 SLIDING DOOR STOPPED WORKING. SLIDING DOOR ON PASSENGER SIDE MAKES GRUMBLING NOISE BUT IT DOESN'T MOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376891January 17, 2011
STRUCTURE:BODY:DOOR
2000 TOYOTA SIENNA. THIS IS THE 3RD TIME MY POWER DOOR HAS GONE OUT. I HAVE PAID BOTH TIMES TO HAVE IT FIXED. RIGHT NOW IF YOU OPEN THE DOOR, YOU HAVE TO MANUALLY CLOSE THE DOOR WITH IT TRYING TO OPEN (LOTS OF EFFORT). ONCE YOU GET IT CLOSED, THE DASH LIGHT INDICATES THAT THE DOOR IS OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376933January 17, 2011
VISIBILITY
WHILE DRIVING ON INTERSTATE 4 ORLANDO TO TAMPA, FLORIDA GOING 65 MPH THE PASSENGER SIDE REAR BACK WINDOW EXPLODED WITHOUT BEING STRUCK BY A FOREIGN OBJECT. LUCKILY MY 7 YEAR OLD WASN'T SEVERELY INJURED BY THE TINY GLASS FRAGMENTS. SO THANKFUL AND OR LUCKY WE DIDN'T CRASH OUR VEHICLE. SEEMS OTHERS HAVING THIS PROBLEM WITH DIFFERENT TOYOTA MODELS TOO... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sienna