Toyota Sienna Complaints

9,048 consumer complaints on file.

#10381391February 10, 2011
LATCHES/LOCKS/LINKAGES
WE HAVE A 2003 TOYOTA SIENNA MINIVAN. THE DRIVERS SIDE AUTOMATIC DOOR NOW WILL NOT OPEN MANUALLY OR AUTOMATICALLY. I HAVE A DAUGHTER WHO IS HANDICAPPED AND THIS IS THE EASIEST DOOR TO PUT HER IN THE CAR, SO AS OF RIGHT NOW THE CAR THAT HOLDS HER WHEELCHAIR IS COMPLETELY USELESS TO US. TOYOTA HAS BEEN ABSOLUTELY NO HELP. THIS IS VERY DANGEROUS. WHAT IS SHE WAS IN THE CAR AN ACCIDENT OCCURRED AND WE COULD NOT GET HER OUT???? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381460February 10, 2011
AIR BAGS
TL*THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 35 MPH THE PASSENGER SIDE AIR BAG LIGHT BEGAN ILLUMINATING ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THE PARTS WHICH CONTROL THE PASSENGER SIDE AIR BAG WERE DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381260February 9, 2011
AIR BAGS
AIR BAG LIGHT ON FOR 2006 SIENNA ON JAN, 2011 AT MILEAGE AROUND 60000. REPORTED TO THE TOYOTA DEALER ON 02/05/2011 AT MILEAGE 62000 AND THE DEALER SAID CODE IS B111 AND THAT THE RIGHT SIDE AIR BAG NEED TO BE REPLACED. CHECKED ONLINE AND FOUND HUNDREDS OF 2006 SIENNA OWNERS REPORTED THE SAME ISSUE. THIS IS A SAFETY ISSUE WITH 2006 SIENNA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381280February 9, 2011
STRUCTURE:BODY:DOOR
THE AUTOMATIC SLIDING PASSENGER DOOR ON A 2004 TOYOTA SIENNA LE BECAME STUCK IN THE OPEN POSITION WHICH DID NOT ALLOW THE VEHICLE TO BE DRIVEN PROPERLY. IT HAD TO BE FORCIBLY CLOSED BY FOUR ADULTS SO THAT WE COULD DRIVE THE CAR HOME. THE MALFUNCTION IS A KNOWN DEFECT IN TOYOTA SIENNA VEHICLES. THE FAILURE WOULD OCCUR ANYTIME THE DOOR WAS OPENED AND IN FACT THE DOOR WOULD NOT OPEN PROPERLY. THIS HAS CREATED A SEVERE SAFETY HAZARD WITH PEOPLE ENTERING AND EXITING THE VEHICLE. IF THERE WAS AN EMERGENCY AND YOU HAD TO OPEN THE DOOR, THE MALFUNCTIONING CABLE WOULD PREVENT YOU FROM EXITING THE VEHICLE IN A TIMELY MANNER. THE REPAIR COST OF THIS DEFECT WAS $2,000. YOU HAVE TO REPAIR THIS AS ITS UNSAFE TO DRIVE ANY CAR WITH A NON-FUNCTIONING DOOR. HOW CAN YOU DRIVE A CAR WITH A DOOR THAT WILL NOT CLOSE OR ONE THAT REQUIRES SEVERAL ADULTS TO CLOSE IT? TOYOTA IS WELL AWARE OF THIS ISSUE AND HAS DONE NOTHING TO RECALL THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381284February 9, 2011
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2003 TOYOTA SIENNA. THE CONTACT WAS DRIVING WHEN THE VEHICLE SUDDENLY ACCELERATED. IT WENT THROUGH THE CONTACT'S GARAGE AND INTO THEIR LIVING ROOM. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 112,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10381301February 9, 2011
TIRES, TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2006 TOYOTA SIENNA EQUIPPED WITH DUNLOP SP SPORT 4000T DSST TIRES, SIZE P225/60/R17. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, HE NOTICED THAT THE VEHICLE WAS PULLING TO THE LEFT AND HAVING A VIBRATING FEELING. AFTER INSPECTING THE VEHICLE, HE NOTICED THE FRONT PASSENGER TIRE TREAD HAD SEPARATED AND SLOWLY DROVE TO THE NEAREST SERVICE STATION. THE VEHICLE WAS REPAIRED AND THEY ADVISED HIM TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381298February 9, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL*THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, HE NOTICED THAT THE VEHICLE WOULD PULL TO THE LEFT AND THAT THERE WAS A VIBRATION. HE THEN DROVE 3 MILES TO A SERVICE STATION AND THAT THE FRONT PASSENGER TIRE HAD A SPLIT. THE TIRE PRESSURE MONITOR SYSTEM HAD NOT ILLUMINATED ON THE INSTRUMENTAL PANEL. THERE WAS NO SPARE TIRE AVAILABLE DUE TO IT BEING ALL-WHEEL DRIVE. THE VEHICLE WAS THEN TAKEN TO A DEALER AND ADVISED HIM THAT THERE WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381296February 9, 2011
TIRES, TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2006 TOYOTA SIENNA EQUIPPED WITH DUNLOP SP4000 TIRES, TIRE SIZE 225/60/17. THE DOT NUMBER WAS UNKNOWN. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT ALL FOUR TIRES EXHIBITED SIGNIFICANT TREAD SEPARATION. THE FOUR TIRES WERE REPLACED WITH NEW TIRES. THE FAILURE MILEAGE WAS 85,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381307February 9, 2011
LATCHES/LOCKS/LINKAGES
THE POWER STRUTS ON THE REAR HATCH OF MY SIENNA WERE RECALLED AND REPLACED BECAUSE THEY WERE NOT HOLDING, AND WERE FALLING DOWN ON PEOPLE. MY HATCH RECENTLY FELL ON ME, EVEN WITH THE NEW PART. AT THE TIME OF THE INCIDENT, I WAS PUTTING THINGS IN MY TRUNK. THE HATCH SLAMMED DOWN, HITTING ME ON MY HEAD. THIS HAS CAUSED HEAD, NECK AND BACK INJURIES. I AM NOW IN MONTH 2 OF PHYSICAL THERAPY AND REHABILITATION. THE NEW STRUTS ARE NOT THAT OLD AND WILL HAVE TO BE REPLACED, AS THIS CONTINUES TO HAPPEN, ESPECIALLY WHEN IT IS COLD. A REPLACEMENT PART FOR A RECALL SHOULD FIX THE PROBLEM, NOT CONTINUE IT. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10381095February 8, 2011
STRUCTURE:BODY:DOOR
SLIDING DOORS ARE FROZEN SHUT IN TEMPS BELOW FREEZING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381111February 8, 2011
AIR BAGS
AIR BAG LIGHT ON 2006 TOYOTA SIENNA CAME ON. DEALER DID DIAGNOSTIC, AND QUOTED $1800 TO FIX WIRING HARNESS AND SENSOR. THEY DID NOT HAVE THE PARTS IN STOCK AND SAID IT WOULD TAKE SEVERAL WEEKS TO GET PARTS. WHEN I LEFT THE DEALERSHIP THAT DAY THE LIGHT WENT OUT, AND NOW ONLY COMES ON FOR 5 SECONDS AT START UP (WHICH IS NORMAL). I DID NOT PAY FOR THE REPAIR, BUT WONDER IF IT MIGHT COME BACK?? FOUND AN INTERNET DISCUSSION GROUP AND FOUND THAT OTHER OWNERS OF 2006 TOYOTA SIENNAS THAT HAD SIMILAR PROBLEMS. VEHICLE IS OUT OF WARRANTY, BUT YOU DON'T EXPECT THESE THING TO FAIL THIS QUICKLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381167February 8, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS 2001 TOYOTA SIENNA. THE CONTACT STATED THAT THE RUNNING BOARD ON THE DRIVER SIDE FRACTURED AND COLLAPSED AFTER HE STEPPED ONTO IT TO ENTER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE RUNNING BOARD WAS RUSTED UNDERNEATH AND WOULD NEED REPLACING. IN ADDITION, THE DEALER ADVISED THAT THE RUNNING BOARDS WERE NO LONGER BEING MANUFACTURED BY THE ORIGINAL MANUFACTURER. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381180February 8, 2011
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT WAS DRIVING APPROXIMATELY 80 MPH WHEN THE TREAD SEPARATED FROM THE FRONT DRIVER SIDE TIRE WITHOUT WARNING. THE VEHICLE WAS EQUIPPED WITH A TIRE PRESSURE MONITORING SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY ADVISED THE CONTACT THAT THE TIRE PRESSURE MONITORING SYSTEM WAS OPERATING ACCORDING TO DESIGN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 32,400. UPDATED 03/16/11 *BF UPDATED 1/4/11 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381012February 7, 2011
LATCHES/LOCKS/LINKAGES
WE HAVE A 2004 TOYOTA SIENNA CE. SINCE PURCHASING THIS VEHICLE, ANY TIME THE TEMPERATURE IS 32 DEGREES OR LOWER, THE SLIDING DOORS DO NOT OPEN. THIS IS A DANGEROUS SITUATION. I HAVE TO GET MY KIDS IN AND OUT OF THE CAR VIA THE BACK TAILGATE. IF THERE WERE AN EMERGENCY AND WE NEEDED TO EXTRICATE OUR CHILDREN OR PASSENGERS QUICKLY, WE WOULD NOT BE ABLE TO DO SO. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380837February 5, 2011
SERVICE BRAKES, HYDRAULIC
ON OCTOBER 18, 2010 MY 2009 TOYOTA SIENNA DASHBOARD VSC (VARIABLE SKID CONTROL)/OFF TRACK AND CHECK ENGINE LIGHTS ILLUMINATED. I TOOK MY VAN IN FOR SERVICE IMMEDIATELY. THE DEALERSHIP MADE REPAIRS THAT WERE COVERED UNDER WARRANTY, AND ASSURED ME THAT THE VAN WAS SAFE TO DRIVE. ON NOVEMBER 24, 2010, THE SAME VSC/OFF TRACK AND CHECK ENGINE LIGHTS ILLUMINATED AGAIN. WHEN I RETURNED TO MY LOCAL DEALERSHIP FOR SERVICE, I WAS INFORMED THAT DUE TO THE THANKSGIVING HOLIDAY, THE SERVICE DEPARTMENT DID NOT HAVE AVAILABILITY UNTIL NOVEMBER 30, 2010. SERVICE ADVISOR ASSURED ME THAT MY VEHICLE WAS SAFE TO DRIVE, AS LONG AS I STAYED IN TOWN, AND WASN'T PLANNING ON TAKING THE CAR ON ANY LONG TRIPS. HOWEVER, I NEVER GOT A CHANCE TO RETURN MY VAN TO THE DEALERSHIP BECAUSE ON NOVEMBER 29, 2010 IT STARTED TO MAKE UNUSUALLY LOUD NOISES AND ACCELERATED UNEXPECTEDLY. NATURALLY, I ATTEMPTED TO STOP BY BRAKING, BUT THE BRAKES WERE NOT FUNCTIONING AT ALL. I TRIED AGAIN AND AGAIN TO BRAKE, BUT TO MY DISAPPOINTMENT THE BRAKE PEDAL DID NOTHING, NO MATTER HOW MUCH I PUMPED IT. LUCKILY, I WAS ABLE TO AVOID HITTING ANY PEDESTRIANS OR CARS BY STEERING UP THE CURB AND INTO A LAMPPOST. THE VAN CONTINUED TO ACCELERATE UNCONTROLLABLY UNTIL IT FINALLY CAME TO REST ON THE STEPS OF THE COUNTY COURTHOUSE! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10380222February 4, 2011
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE SLIDING PASSENGER DOOR MALFUNCTIONED AND WOULD ONLY OPEN OR CLOSE PARTIALLY. THERE WERE PASSENGERS IN THE VEHICLE WHO WERE UNABLE TO EXIT THROUGH THE DOORS. THE VEHICLE WAS NOT INSPECTED NOR WAS IT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,300. UPDATED 03/07/11*LJ UPDATED 1/3/11 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380762February 4, 2011
SERVICE BRAKES, HYDRAULIC
AS I WAS PROCEEDING DOWNHILL TOWARDS A 4-WAY STOP INTERSECTION AT THE BOTTOM OF THE HILL; I DEPRESSED THE BRAKE PEDAL AND NOTHING HAPPEN. I COULD NOT STOP THE CAR. A CAR WAS STOPPED IN FRONT OF ME AT THE INTERSECTION, SO I WENT TO THE LEFT OF THE CAR TO AVOID REAR ENDING HIM. I CONTINUED ACROSS THE INTERSECTION TOWARD THE CAR ACROSS THE STREET HOPING TO BE ABLE TO FIT BETWEEN HIM AND A TELEPHONE POLE WITHOUT HITTING EITHER TO LAND IN A SNOW BANK. I MANAGED TO HIT HIS FRONT END ON THE PASSENGER SIDE OF HIS CAR MISSING THE TELEPHONE POLE AND LANDING IN THE SNOW ABOVE THE CURB. NOBODY WAS INJURED, BUT HIS CAR AND MINE WERE DAMAGED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10381752February 4, 2011
UNKNOWN OR OTHER
IN 2008, WE HAD WORK DONE ON THE LIFTGATE OF OUR SIENNA TO REPAIR THE LIFTGATE STRUTS AND MOUNTING BRACKETS. THE LIFTGATE WAS NOT LIFTING ENTIRELY OR IT WOULD LIFT AND THEN UNEXPECTEDLY BEGIN TO LOWER AGAIN. THIS REPAIR WAS DONE UNDER A RECALL FROM TOYOTA AT A TOYOTA DEALERSHIP. AT CHRISTMAS TIME THIS YEAR, I WAS PICKING UP MY SISTER-IN-LAW IN THE BUSY ARRIVALS LINE AT O'HARE. I OPENED THE BACK LIFTGATE FROM INSIDE SO SHE COULD QUICKLY PUT HER SUITCASE IN THE BACK. AS SHE PUT IN HER SUITCASE, THE DOOR BEGAN TO SHUT ON HER. FORTUNATELY, SHE WAS NOT HURT. SINCE THEN, THE LIFTGATE HAS NOT BEEN OPENING FULLY. IT OPENS JUST TO THE EYE LEVEL OF MY HUSBAND AND MYSELF, SO WE RISK BUMPING INTO IT WITH OUR EYES EACH TIME WE PUT SOMETHING IN THE BACK OF THE VAN. WE HAVE TO EXERT QUITE A BIT OF FORCE ON IT TO GET IT TO LIFT ALL THE WAY UP. I CALLED TOYOTA CUSTOMER SERVICE IN CALIFORNIA JUST AFTER THE NEW YEAR TO SEE IF THEY WOULD REPAIR THIS PROBLEM AGAIN, BUT THEY SAID NO--THE REPAIR WAS BEYOND ITS WARRANTY. I EXPLAINED THAT THIS WAS A SIGNIFICANT SAFETY ISSUE, AN ACCIDENT WAITING TO HAPPEN, BUT THEY WERE UNMOVED. THE REPAIR WILL COST CLOSE TO $500. BECAUSE THIS IS A SAFETY ISSUE, AND NOT JUST ONE OF CONVENIENCE, MY HUSBAND AND I FEEL WE WILL HAVE TO PAY TO HAVE THE REPAIR DONE. HOWEVER, SINCE THIS ISSUE WAS ONE THAT WARRANTED A RECALL BEFORE, WE THOUGHT YOU WOULD LIKE TO KNOW ABOUT IT, ESPECIALLY SINCE TOYOTA HAS BEEN MADE AWARE OF IT AND HAS ELECTED NOT TO ADDRESS IT VOLUNTARILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381753February 4, 2011
UNKNOWN OR OTHER
IN JANUARY OF 2010 THE CABLE FOR THE SPARE TIRE CARRIER FROZE UP AND WOULD NOT OPERATE. AS A RESULT, I PURCHASED AND REPLACED THE SPARE TIRE CARRIER IN JANUARY OF 2010. I RECEIVED THE RECALL FOR THE SPARE TIRE CARRIER (NHTSA 10V160000) NOTICE FROM TOYOTA IN AUGUST OF 2010. I SUBMITTED MY PART RECEIPT AND INFORMATION FOR REIMBURSEMENT, BUT WAS DENIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380090February 3, 2011
TIRES
TIRE DOES NOT HOLD AIR OVER TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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